Parsons Group Inc

There is a good mix of ages and genders. The med techs are really kind and the rooms are little apartments that you can really personalize. My loved one is always complaining about the food

l Parsons has been accommodating to my parents needs. My Mom has sweet comments about the staff and is getting comfortable enough to have made some lady friends with the residents, she has warmed up to playing cards and dominoes with a few of them. Kelly has been personable and helpful also.

We are overall very satisfied with Parsons House-the best aspect is the employees are very sweet and caring, they have worked there for many years. The food is healthy cooked without a lot of salt and sugar but isn't the most tasty. My dad enjoys the activities. They drive him to appointments which is a huge help. I feel he is on good hands there which gives me peace of mind. It is also affordable for low income folks.

Overall, a very professional organization with good service and care. Downside; food, as usual, very bland. [name removed] hates the food and is disappointed in lack of responsiveness for anything out of the ordinary. I would recommend Parsons House Preston Hollow to others.

I would recommend them. The staff are very caring. Probably the biggest problem that we've had is medication management. With the pharmacy that they use, our loved one's medications are more expensive than they were at the pharmacy we used previously. And when medications change, they require paperwork from the doctor. Sometimes the doctors are not very responsive, and while that's not Parson's fault, changes don't happen as quickly as they need to because of the paperwork aspect. Upper management has had some turnover as well, which was concerning at first. But in some cases, the replacements have been better than the people who were there to start with. I will say it's a smaller place, so the residents don't get lost. It's private. It's in a great location that feels like it's in the country, with lots of trees all around. My love done doesn't care for the food, but she can be kind of picky. They do have quite a lot of activities going on every week.

I love that this community is family-owned and some of the staff have been there either since the beginning or shortly after. There doesn't seem to be the turnover that there is some other places. The beauty shop and movie theater are great, and I like the family dining room they have for when their residents "have company." I met the Exec Director who was very nice. The marketing director did not use high pressure but tried to show how they are like a family, and it really seems like it is. I saw residents gathered to watch TV, play games, talk, etc. Everyone known everyone's names. It is Christ-centered which is a plus. Things I didn't like were the floor plans are all studios. Some division between living and bedroom, even if just a short wall, would make it feel less like a hospital room or hotel room. They seemed fairly small, even the large and deluxe rooms because they are studios. Bathrooms were nice. Cable and phone are not included. The outdoor area I saw in back was a gazebo and some gardening areas. No courtyards in the middle for residents to sit an enjoy outside their rooms. What this lacked in shiny, new decor, it made up for in warmth. My tour guide seemed genuine, and not just like she was trying to sell me a room. I just wish it was closer to where I live. And I wish the cost was a little less.

We chose Parsons House Independent and Assisted Living because my parents had a friend who lived here, so they felt more comfortable. Everybody was very friendly here. It is an older facility that is a little bit run down. Because it is an older building, the elevators aren't very great, so anyone who is afraid of elevators or is not very mobile probably would not like it here. The facility also does not really have an outdoor space, they have a nice front porch but that is it. They do have a little cage with finches in it, so if you are into birds you can sit there and watch them. Overall, I would recommend.

It is a fantastic place but there was a lack of communication. It seemed like they would wait for last minute to notify us of when she would run out of medications and when she was moving out. The caregivers were fantastic. My mother was well taken care of her. I chose this community because of its location being close to our family. I would absolutely recommend this community to other families.

There was frequent turnover of the staff and lack of communication between staff members from shift to shift. This made it difficult on the residents and the family members. We chose this community because the location is close to my house, I know some of the other resident, it was diverse, and I liked the different amenities that they offered. Also, it was clean and the halls were very pretty.

Attended a VA benefits presentation. Very nice folks at Parsons to host. Bookmarked for future.

Loved it. My sister in law is only 60, but needs to be in assisted for her meds. The Independent and Assisted is totally mingled, so I think the chances of people being closer to her age are greater than in just an Assisted facility. Sooooo many activities going on. Think she could be happy there. Not a great location from where I live and need to see if we can make the numbers work. Met the owner and love that it's family owned!

My mom enjoyed her visit very much. The 1 bedroom deluxe was her favorite floor plan. The staff and the residents were friendly and everyone appeared happy. We would still like to see a few more so we have places to compare.

The staff care at this place has been excellent, they are always attentive to my mothers needs and stay in good communication with me about her care. She has had no complaints about the meals and enjoys participating in activities from time to time with the other residents. Overall we are very pleased and would recommend it to anyone interested.

We toured this community. It was a distance from our home. We did like a staff that did answer the questions that we had on the care that was given. The activities are offered to all of the residents. This community seemed small from others.We would recommend that families tour this community

I also touredPArsons House Preston Hollow, and everyone there was nice and welcoming. They took me around the facility and it appeared to be clean. It was a nice place, but not the best for for my mother.

The Parsons House Austin was a nice place. The lady, [Removed], was awesome. We met on a Sunday and she spent hours taking me around introducing me to residents. With my mom, there are certain triggers that I would know she would not have been happy with about the place. First one was the parking lot was uneven and mom would have never gotten through the front door. The building needed new painting and it was dark.

This is a lovely community. Everything is going very well, and I'am pleased with my move here. Everybody has been very kind and welcoming. The community looks nice and clean. There are nice activities and good food available. Overall I'am pleased and would highly recommend this community.

We had a good tour of this community. The staff were friendly. This is a little older community but it is in good shape. The price was a little higher than the community we chose.

This is a nice facility, my mother is doing pretty well here. It is a good looking community, but I do think they could improve on the quality of cleaning and maintenance. The staff is great, they are caring for her very well. There are activities offered for the residents. The food is okay. So far everything is going well and I would recommend it.

I toured the facility and my tour went very well. I really liked this community. It looked very nice and well maintained. The staff was nice and friendly. The residents were very welcoming. They do offer good activities. They answered all my question. It was a pleasant tour.