Parsons Group Inc

Mom has been a resident at Parsons House for one year. Everyone at Parsons House has been professional, welcoming, understanding, helpful, accommodating, and patient. Mom's caregivers are wonderful, treating Mom very considerately, even in the most difficult situations. The food is good and the kitchen and dining staff are very accommodating, special needs and special requests are seen to promptly . The medical staff does a great job of staying on top of medications and caring for occasional special needs. Even though Parsons House is small, compared to many other assisted living facilities in the area, there are plenty of activities and families are encouraged to participate. The residents' rooms, communal areas, and grounds are always well maintained. Mom’s great grandchildren love the chickens and the fresh eggs are available for purchase! Compared to other assisted living facilities in which Mom has spent time, Parsons House has been our favorite.

I cannot say enough good things about The Parsons House. We looked at several assisted living facilities in Dallas and ultimately decided on Parsons House after a patient told my husband that his mother recieved the best care there. Much to our delight, it has been the perfect fit of caring, professionalism and coziness. In addition to having an excellent staff/resident ratio, it is a privately owned facility and the owners are there daily. Although my mom does not currently own a pet, it is also pet friendly and the owner's dog is the resident mascot. Ultimately, I have found that Parsons House has created a family like setting for all residents and their families with affordable care in a very clean, comforting environment.

Words cannot describe what a wonderful experience we had when Mom lived in the Parsons House Preston Hollow memory care facility. The loving care of the staff and nurses at The Gardens Memory Care gave us comfort and confidence at all times. Mom had a negative experience at a different facility, but once she moved to Parsons House, she was home. The chef only prepares fresh, wholesome food and the staff always called with any concern and were always kind and caring. PHPH was the place closest to being at home that my mother could have possibly had. The number of rooms is limited and the number of residents to care staff is low. Parsons House saved Mom and Dad's relationship and made her sunset years as comfortable as possible. I would definitely recommend Parsons House Preston Hollow, especially their Memory Care facility. Thank you, Parsons House.

We toured this community for the care from my father. We liked the staff who were nice and able to answer the questions on the care that is available. We were happy with the menu and the list of activities that are available. We would suggest that families tour this community. We wanted a location closer to home.

We are very happy with Parsons House Preston Hollow. It is has been a very good experience for us and our loved one. It is a beautiful property. The atmosphere is very warm and inviting. The staff members are very friendly and compassionate. They were very accommodating and my dad has the perfect room. Even the people in the maintenance department have positive attitudes and are very good at what they do. It is very easy to communicate with the staff members. They either call or text me with any updates of my dad's well-being. The level of care there is amazing at Parsons House. When there is a shift change they do a daily report of each resident. They make sure all employees have a checking system of how the residents are doing. They definitely work with me. [Removed] and others in the front office went above and beyond the call of duty. They definitely have individualized attention going on for the residents. I have eaten there and the food is very good. They have their own chickens so they serve fresh eggs. They are very encouraging to get the residents to participate in the activities provided. I would highly recommend this community to others.

My love one uses this community for their respite stay services. He is pleased with the respite experiences he has in this community. It is a nice community. I know he is safe, and in good hands. They provide nice respite stay services, and we were pleased with everything they have for us.

The care at this community is wonderful for my mom. The community staff are doing everything to make her comfortable. The menu is outstanding and the best variety. The community has alot of activities and then make sure that she is informed on what is offered each day and monthly. I would greatly recommend this community for a outstanding value that is affordable to care. We like the home feeling that is received. They have a nice movie theater for the residents. I like knowing that she is very happy.

I liked this place a lot. It was small (small dinning area) and not so big and overwhelming as it could be with older loved ones transitioning from their home.

I toured this community and was happy with the community. The staff were nice and they were able to answer the question on the care that is offered here. We did like the menu and the list of nice activities. We would suggest that families tour this community for the care of a loved one.

This is just a lovely place! It is a family owned facility, and the owner of the facility even comes once a month to pay a visit to residents! The staff are very caring, and the model of the facility seems very much like a personal home. I also found it unique that the assisted living and independent living quarters are so close, but this seemed like something positive. Overall, this is a very special place!

The staff has been great and they treated her well. She has started to get involved in a few acitivities, but they have a lot. The food is okay, but they need to have more of a variety. This is also close to me and I am able to see my aunt more.

Mom enjoyed her respite stay at Parsons House. The staff did a good job of taking care of her. The food was really good. The location of the community was not what she wanted or we may have chosen this community for her to live at. I would recommend this community.

The care and diligence of the staff here are incomparable. My mom is very happy with everything here, as are we. I would highly recommend Parsons House Austin for anyone considering Assisted Living in Austin.

The place was really good. Nice and clean facility. They offer a lot of activities there.

Ainsley Courte Assisted Living (now called Parsons House) is the only place that I have experience with my mother (who has been hospitalized several times in the last year) where the administrative staff and caregivers all work together as a team, know what is going on, and really work together to give mom the best care in a way that we have not seen at other places. The place is very clean and mom is doing as well as can be. We are very happy!

They have been very helpful as far as getting her in there. The food has been good every time I have tried it, and from what I can tell they have a very good variety. It's still a good idea to be around, and pay attention to your family member, to make sure things are done the way you want it to be. They have been very cooperative to work with, and quick to respond, they are open to suggestions or concerns. I liked that this felt more like a hotel than a nursing home. There are always people around, and bustling activity.

We enjoyed our tour and meeting Shane. PH is more relaxed, less formal than Emeritus. The efficiency apt has a small kitchenette with a stove, which my dad had really wanted to cook his eggs in the morning. The smoking area comfy. Lots of residents out and about, friendly staff, smelled great. We're going to bring Dad in for a visit. This may be the one! Shane hooked us up with an organization to help us sort out the VA benefit, which will be crucial.

My mother and father-in-law are current residences of the Parsons House, and they have been there for about three months. One is in assisted living and one is in the memory care unit. Mine own mother is in another elder care facility in their memory care unit, and she has been there for four plus years; however, my experiences with both facilities have been quite different. Even though the Parson House may not have all the decorative "bells and whistles" in the common areas that other facilities have, the homey feeling of the facility makes up for that in spades. It just feels more like a home, not an apartment building or hotel. Currently, I pay just about the same amount of money per month for my mother, who's in the fancier place, as I pay for both of my in-laws at the Parsons House so it has been a great bang for the buck. I also feel my in-laws are getting over-all better care than my mother receives. I would move her to the Parsons House, but she is in the latter stages of her dementia and it's not worth making such a big change. My husband and I have actually gotten to know several of the care givers on a first name basis a first name basis at Parsons. The Parsons staff doesn't seem to change over as rapidly as the other elder care facility which is comforting to us and our parents. I never know who is caring for my own mother from day to day......I'm not to keen on that. The management is wonderful at Parsons House as it's run by a husband and wife team and they are very "hands on" where as the more expensive facility where my mother is, is run much more corporately making problems and concerns more difficulty to resolve. All in all, I have been very happy with the Parsons House Preston Hollow and have recommended it to others looking for a great elder care experience.

Jessica was very professional in my search for my Mom. I liked Parsons House right away. It was the 1st place I visited, and after viewing 8 other properties, i knew it would be a great fit for my mom.

Parsons House staff are all very kind and friendly. They genuinely care about the residents and family members and are never too busy to help. The residents are also very friendly to newcomers and there is always something going on. The apartments are spacious compared to the independent living community Mom came from. The food is above average for a facility like this. Mom has fairly significant dementia, but doesn't wander or become agitated and she is doing very well there. The staff was very skilled at transitioning her to her new environment, which was very hard on her.