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Community Page
desktop
ASSISTED_LIVING
illinois/lake-zurich
The Auberge at Lake Zurich
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The staff at The Auberge was well trained and even the agency staff they had to use to fill in were great. I saw staff working together to help people too. I also saw staff going out of their way to be kind and affectionate with people, which was wonderful to see. Communication was excellent and we even participated in the initial treatment planning meeting. My mother in law didn't live long enough for more meetings. The meals were hearty and looked like old fashioned, meat and potatoes type, food that elderly people would love. My mother in law was lactose intolerant and we brought in lactose free ice cream for her, which they kept in their freezer and it was never a problem with them giving her inappropriate food. The Auberge has a very homey, living room look in their main day room with attached dining area that I found very comfortable. Also, instead of one big facility, The Auberge is divided into 4 identical small buildings called cottages and so if someone is moved from one to another, there is no confusion as it looks exactly the same.","reviewerDisplayName":"Christie","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Overall satisfied, I would recommend but hope for more improvements in resident experiences","reviewContent":"The facility is short staffed. The food is not great. Personal items are lost consistently. Sometimes interaction between patients and staff is curt and not sensitive. Activities are an afterthought. They due minimum without trying to engage for participation. No creative efforts. This is one of the better facilities. Staff needs a little TLC training on top of the tactical work","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Auberge at Lake Zurich","reviewContent":"It is solely A Memory Care Community with small quantities of residence per each cottage. I felt like the one-on-one care would be more attainable with a smaller number of residents per building. We do also received good reviews from actual loved ones of residence while taking the tour.","reviewerDisplayName":"LC","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Friendly Staff","reviewContent":"Overall we had a great experience at The Auberge. Food was great. Only thing that bothered me was clothes and things went missing. But the staff very friendly and treated my folks great.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A home away from home for my Dad and finally peace of mind for us","reviewContent":"The staff was very friendly, the houses were very clean and did not smell like a nursing home, they staff had scheduled activities for the residents almost every hour of the day. They also cared about the residents and would tailor special amenities for a resident if they needed something extra.They also have an open areas for the residence to walk around outside safely. They make the residents feel like they have freedom and it's their own home. I love auberge and am very grateful for them.","reviewerDisplayName":"Jennifer ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Recommended ","reviewContent":"The availability of staff and the attention they provide for suggestions or concerns that arise stand out to us at this facility. The medical physician is very knowledgeable and has elder care experience working with memory patients. Also the general staff provides individual attention and personalized care to the patients. The facility conducts monthly sessions for the families to be updated and learn about memory care and its various stages of the aging process. They are informative and allow family members to talk in a group setting about experiences and observations. I would recommend them to others, however everyone must understand that there is an initial adjustment period where the staff and families need to become familiar with each other. No one can be brought in and expect everything to be perfect on the first day.","reviewerDisplayName":"Larry","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Frontier Senior Living","slug":"frontier-senior-living-267","averageReviewScoreDisplay":8.1,"communityCount":109,"reviewCount":3084}},"communityName":"The Auberge at Lake Zurich","leadgenCompleted":false}
140326
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555 America Ct, Lake Zurich, IL 60047
false
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60047
Lake Zurich
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2024
For nearly 20 years The Auberge at Lake Zurich has been a leader in memory care, focused on providing every resident the best quality of life possible through care that addresses mind, body and spirit. Our dedication to compassion and clinical excellence has made us a leader in the care of those with Alzheimer's, Lewy body and other types of dementia.<br><br>At The Auberge at Lake Zurichwe recognize what it truly means when a person can stop being a caregiver and start being family again. Moments of joy are our greatest achievement, and with over twenty years of experience caring for those with memory impairments, we have seen many.<br><br>Compassionate Care<br>The Auberge at Lake Zurich social model of care celebrates residents' abilities, not their limitations. We offer the following amenities:<br><br><br>•Comfortable, well-appointed surroundings with spacious living rooms and open access to outdoor walking paths, gardens, benches and gazebos (weather permitting)<br>•Emphasis on socialization to keep residents engaged and provide sense of purpose<br>•Activity programs and clubs to build self-esteem, maintain dignity and offer opportunities for growth and creativity<br>•Thoroughly screened staff, including a criminal background check, values assessment and drug test<br>•Daily housekeeping and laundry services<br>•As-needed assistance with dressing, personal care, etc., with a focus on independence<br>•Gourmet food — come and see what we mean!<br><br>Clinical Excellence<br>We believe that you can't separate world-class clinical care from compassion, so we offer:<br>•Nexus at The Auberge at Lake Zurich, an innovative evidence-based program designed to help early-stage residents build a cognitive reserve that may help slow the progression of dementia<br>•Caregivers specially-trained in dementia, memory impairment and challenging behaviors<br>•Physician Medical Director<br>•Around-the-clock licensed nurse on-site<br>•Medications administered only by licensed nurses<br><br>Schedule a tour to see firsthand what sets The Auberge at Lake Zurich apart.
For nearly 20 years The Auberge at Lake Zurich has been a leader in memory care, focused on providing every resident the best quality of life possible through care that addresses mind, body and spirit. Our dedication to compassion and clinical excellence has made us a leader in the care of those with Alzheimer's, Lewy body and other types of dementia.<br><br>At The Auberge at Lake Zurichwe recognize what it truly means when a person can stop being a caregiver and start being family again. Moments of joy are our greatest achievement, and with over twenty years of experience caring for those with memory impairments, we have seen many.<br><br>Compassionate Care<br>The Auberge at Lake Zurich social model of care celebrates residents' abilities, not their limitations. We offer the following amenities:<br><br><br>•Comfortable, well-appointed surroundings with spacious living rooms and open access to outdoor walking paths, gardens, benches and gazebos (weather permitting)<br>•Emphasis on socialization to keep residents engaged and provide sense of purpose<br>•Activity programs and clubs to build self-esteem, maintain dignity and offer opportunities for growth and creativity<br>•Thoroughly screened staff, including a criminal background check, values assessment and drug test<br>•Daily housekeeping and laundry services<br>•As-needed assistance with dressing, personal care, etc., with a focus on independence<br>•Gourmet...
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