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The Atrium at Cardinal Drive

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153 Cardinal Dr, Agawam, MA 01001

9.0
Review score
26 reviews
Add review
9.0
Review score
26 reviews
5 star
57%
4 star
31%
3 star
8%
2 star
0%
1 star
4%
See all reviews
8.8
Review score
2031 reviews
67 facilities
For pricing & availability:
(866) 374-4058
The Atrium at Cardinal Drive
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The Atrium at Cardinal Drive community entrance
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33 Floor plans available
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RC
-
Child of resident/client
5.0
Review for The Atrium at Cardinal Drive
I'd say the facility is lovely, and the staff is compassionate and well trained. We picked this community over other places, due to Mom's care needs, all but one other place turned us down. However, The Atrium had been our first choice all along. We felt lucky to have Mom there.

About the facility
The Atrium at Cardinal Drive

When looking for long-term care for your loved one who has dementia, You'll want to make sure it provides the right type of certified memory care specialists and a safe environment with constant monitoring. Will your loved one have personal assistance? Have access to meaningful activities and programs that stimulate memories? Are the doors secured in case he/she is prone to wandering? These are just a few questions You'll have. Benchmark Senior Living at The Atrium at Cardinal Drive has the answers.

The Atrium at Cardinal Drive in Agawam, MA is a vibrant and compassionate residential community with an innovative Mind & Memory program for seniors with Alzheimer's or another form of dementia. Led by a Certified Dementia Practitioner, this specialized form of assisted living combines personal care assistance and innovative medication management with dedicated programs and dignified dining for life enrichment.

Our staff provides specialized care to seniors with dementia. We know the complexity of Alzheimer's and how it impacts your loved one€”and you. It's an emotional time filled with worry about your loved one's safety and future. Rest assured that our memory care community has cared for hundreds of individuals with dementia and we are well-experienced in providing a...

Read more

Senior living options offered

Memory Care

Pricing
for The Atrium at Cardinal Drive

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Atrium at Cardinal Drive

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The Atrium at Cardinal Drive community entrance
The Atrium at Cardinal Drive

153 Cardinal Dr, Agawam, MA 01001

Southwick Village
Southwick Village

802 College Hwy, Southwick, MA 01077

Suffield by the River
Suffield by the River

7 Canal Rd, Suffield, CT 06078

Ruth's House
Ruth's House

780 Converse St, Longmeadow, MA 01106

9.0
Review score
26 reviews
9.0
Review score
26 reviews
5 star
57%
4 star
31%
3 star
8%
2 star
0%
1 star
4%
9.7
Review score
32 reviews
9.7
Review score
32 reviews
5 star
88%
4 star
3%
3 star
3%
2 star
6%
1 star
0%
9.6
Review score
40 reviews
9.6
Review score
40 reviews
5 star
71%
4 star
13%
3 star
8%
2 star
3%
1 star
5%
9.4
Review score
27 reviews
9.4
Review score
27 reviews
5 star
58%
4 star
30%
3 star
4%
2 star
4%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at The Atrium at Cardinal Drive

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • No Sugar
  • Vegetarian
  • Restaurant Style Dining
  • Meals Provided
  • Guest Meals
  • Professional Chef
  • Low / No Sodium
  • Special Dining Programs

Room Amenities

  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Handicap Accessible

Community Amenities

Transportation & parking

  • Complimentary Transportation
  • Transportation at Cost
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outdoor Common Areas
  • Indoor Atrium
  • Computer or Media Center
  • Beauty Salon
  • Indoor Common Areas
  • Outside Patio

Recreational areas

  • Piano or Organ

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • Polish
  • Russian
  • German
  • French
  • English
  • Spanish

Activities

  • Tai Chi
  • Educational Speakers / Life Long Learning
  • Live Well Programs
  • Resident Band or Musicians
  • BBQs or Picnics
  • Cooking Classes
  • Activities Off-site
  • Art Classes
  • Reminiscence Programs
  • Yoga / Chair Yoga
  • Live Musical Performances
  • Day Trips and Outings
  • Cooking Club
  • Community Service Programs
  • Visiting Chaplain or Priest
  • Trivia Games
  • Activities On-site
  • Birthday Parties
  • Other Religious Services
  • Stretching Classes
  • Brain fitness / Dakim
  • Gardening Club
  • Walking Club
  • Devotional Activities On-Site
  • Karaoke

Reviews

for The Atrium at Cardinal Drive

9Review score26 reviews
9.0
Review score
26 reviews
5 star
57%
4 star
31%
3 star
8%
2 star
0%
1 star
4%
Benchmark Senior Living
8.8
Review score2031 reviews67 communities
Write a review
A Place for Mom has scored The Atrium at Cardinal Drive with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Atrium at Cardinal Drive has 26 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.4
Friendliness
4.3
Care Services
4.3
Staff
4.8
Meals & Dining
4.4
Activities
4.3
Value for Cost
3.8
A Place for Mom has scored The Atrium at Cardinal Drive with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Atrium at Cardinal Drive has 26 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Benchmark Senior Living
8.8
Review score2031 reviews67 communities
Logo for Benchmark Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 26 reviews
RC - Family/friend
Memory Care
September 25, 2023
5.0
Verified Review
Review for The Atrium at Cardinal Drive
I'd say the facility is lovely, and the staff is compassionate and well trained. We picked this community over other places, due to Mom's care needs, all but one other place turned us down. However, The Atrium had been our first choice all along. We felt lucky to have Mom there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Anonymous - Toured community
Memory Care
April 26, 2023
5.0
Verified Review
Tour experience
We toured with The Atrium at Cardinal Drive and had a great experience. The memory care unit was larger and we felt that our loved one would feel intimidated by the size of the space. That being said, they were excellent and we would have felt comfortable with our loved one here. We were impressed with them but ultimately chose what we thought would fit my loved ones needs best.
Anonymous - Family/friend
Memory Care
April 21, 2023
5.0
Verified Review
Very Good Experience
We've had a very positive experience at The Atrium at Cardinal Drive. The people running the place and working there are great and really stand out to me.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Atrium at Cardinal Drive
June 8, 2023
Hello, Thank you so much for the wonderful review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing The Atrium at Cardinal Drive!
anonymous - Family/friend
Memory Care
March 14, 2023
5.0
Verified Review
Caring, professional staff.
I would recommend The Atrium at Cardinal Drive. The staff are caring and professional.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Bill Clarke - Resident/client
Adult Day Services
December 1, 2022
4.0
Be preapred for annual rent increases between 10 and 15 percent
I have lived here for three years and overall I have enjoyed it. They have trouble keeping staff and the management has changed frequently. Atria corporate policies affecting quality of life are arbitary and uninformed. Be prepared for annual rent increases from 10 to 15 percent with no changes in quality.
Cleanliness
3
Friendliness
4
Staff
4
Meals & Dining
3
Activities
2
Value for Cost
2
Debra - Family/friend
Memory Care
September 13, 2022
4.5
Verified Review
Wonderful place for my mom in the short time she was there.
The Atrium is an inviting environment. I believe they pay close attention to their residents, and they try to get them all active and participating so they're not just sitting there. They have multiple activities throughout the day. They catered to my mom's needs and were able to get her motivated. It's just a very clean, inviting, and cheerful atmosphere.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4.5
Meals & Dining
4
Activities
5
Value for Cost
4.5
Anonymous - Family/friend
Memory Care
May 25, 2022
5.0
Verified Review
Caring Staff and a Great Experience So Far
For the most part they are willing to work with the family, and it is easy going for the community. The staff communication with the family is very good. The food is pretty good and it looks appetizing, and it includes three meals a day. Medication management and bathing assistance is some of the care the community is able to provide. I would recommend the community to others for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
L P - Family/friend
Memory Care
May 4, 2022
5.0
Verified Review
The Atrium is A Place When I Need This Type of Care That I Want to Go To
Everyone is very friendly. The staff keep us informed about our loved one. The place is very clean, and there is no smell. The residents are kept engaged. My loved one admitted that they are very happy here. The staff are very good at answering our questions or concerns about our loved one. Transfers, medication management, and bathing assistance is some of the care the community provides for my loved one. The room, utilities, the level of care your loved one needs, all the meals, laundry, and housekeeping are included in the monthly fee. There is a menu for the resident to choose from. The community is accommodating to the residents, if the resident doesn't want to eat what is being served. The food is fantastic. The family even was able to have an Easter meal with our loved one, and we found the food to be fantastic as well.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Sandra - Toured community
Memory Care
May 5, 2021
5.0
Verified Review
My review of The Atrium at Cardinal Drive
Our family had a virtual tour, and the tour was very good. The person who gave the tour was great, she gave us a lot of information. It was pretty good, we were able to see the difference between all the different rooms and units.
Anne Okowitz - Family/friend
Memory Care
May 29, 2020
4.0
Verified Review
We feel we have found a good fit
Everything is going well at The Atrium. They call us once a week with updates. The care giving staff is very communicative and is quick to confirm anything they need in terms of my mother-in-law's care. Because the community is on lock down as a result of the Covid-19 pandemic, the staff offered to FaceTime with us to make sure my mother-in-law got time to see us and interact with us. The cost is steep and my mother-in-law is quickly running low on funds, and The Atrium does not accept Medicaid so she will need to move relatively soon. They normally have good activities available for the residents as well. The executive director is fantastic and is always very communicative and will to address any of our concerns.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Anonymous - Toured community
Memory Care
December 6, 2019
4.0
Visit only. Wait list. This was a very clean, spacious community. I liked the amount of space available for the residents to move around in though there didn't seem to be a lot of available independent activities. All staff were very friendly and informative. The one negative is that there is one nurse that administers medication who is on site 8-8. If anyone needed medication outside that time, there is no one to administer it. This won't work with someone who needs emergency medication like inhalers.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Kathleen Kemple - Family/friend
Memory Care
October 7, 2019
5.0
GREAT Home away from Home!
My Dad has been at The Atrium at Cardinal Drive for the past 4 months & my siblings and I are extremely happy with the care he is getting. The facility is immaculate, decor feels like a comfortable home & the staff is very caring & loving. There is always something going on to keep him engaged & interested. I am so happy that we found this wonderful home away from home for him!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
June 20, 2019
4.5
Happy Place for mom
I was dreading moving my mom from her previous assisted living place to a memory care facility. It was the best thing I did. She is smiling, more communicative and I swear her memory is a tad better. An environment where she is looked after and nourished makes a big difference,
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Jane doe - Family/friend
Memory Care
May 22, 2017
2.5
Poor aides
Very clean and awesome staff. However staff is under paid. The residents can be very difficult. I as a family member pay way too much and the poor aides is under paid. How does that work!?!
Cleanliness
5
Friendliness
2.5
Value for Cost
1
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
February 3, 2017
0.5
Verified Review
Would not Recommend
I would not recommend it this community to anybody. It was a not a good experience, and there are many things this community need to improve on. The communication was very nonprofessional. I have ran a business, and this is unprofessional community. I was not happy with my husbands stay at this community.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Anonymous - Family/friend
Memory Care
November 1, 2016
3.5
Verified Review
Let's Talk!
The staff here is great and they are very nice. They have been trying to do everything they can to make sure that my loved one is comfortable. However, I did have a huge problem with the medication that my loved one received. It was not right and my loved one fell and broke an arm. I feel there is just a communication problem, but it is being worked on.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Anonymous - Resident/client
Memory Care
January 25, 2016
4.5
Verified Review
Superb
Staff is professional and friendly. They make you feel welcomed and right at home. They went through all the steps with us to make sure the transition went well. We are very lucky and love it here. Other residents are also wonderful.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Response from The Atrium at Cardinal Drive
February 17, 2016
One of the many benefits of being a senior living company is the ability to create moments that wow our family members. Thanks for your kind words!
Anonymous - Toured community
Memory Care
October 28, 2015
5.0
This community was designed specifically for memory care so the layout is easy to navigate. Special consideration is paid to engage residents and the staff is very kind and friendly. Quite financially out of range for my family
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Atrium at Cardinal Drive
November 30, 2015
Thank you for sharing your thoughts. Individualized care is one of our hallmarks as we strive to meet the distinct needs of each resident. Please call our Executive Director at [removed] if we can ever be of service to you and your family.
Anonymous - Family/friend
Memory Care
October 15, 2015
5.0
Verified Review
thrilled
We are thrilled with The Atrium. From the first time you walk in everyone is so pleasant and they really want to help. They welcome any question you and don't make you feel like they are put out. The staff are really good about walking you through the steps you need to know. It does not smell like a facility here, there is no odor. Everyone knows you by name. I have to say for the different places we have been they are extremely gracious. They are very accommodating. They have a lot of well coordinated activities for the Alzheimer's/dementia patients. No matter what issues we have come up with they have been very responsive. I am very pleased with this facility.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Atrium at Cardinal Drive
October 28, 2015
Thank you! We take enormous pride in taking care of seniors throughout the aging experience. Please contact our Executive Director ([removed]) if there is ever anything with which we can assist you and your family.
Loved one - Toured community
Memory Care
September 2, 2014
5.0
Verified Review
Very very nice, but also very expensive
This place is absolutely top class, and was one of the nicest looking places that we toured. Unfortunately it was also the most expensive. If I won the lottery this is definitely the place I would choose, the care they provide is absolutely top notch, and I know they'd be able to provide everything that it is possible to provide here.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Atrium at Cardinal Drive
September 4, 2014
Thank you so much for sharing. Your words mean everything to us. Please feel free to contact us ([removed]) if we can ever be of any help or to answer any questions at all. Caring for seniors is not just our purpose, it's our passion.
Viewing 1-20 out of 26 reviews

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Frequently Asked Questions
about The Atrium at Cardinal Drive

The Atrium at Cardinal Drive offers Studio and Semi-Private. Learn more.

A Place for Mom has scored The Atrium at Cardinal Drive 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (413) 821-9911 to reach a resident at The Atrium at Cardinal Drive.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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