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VERIFIED PARTNER
2500 Polo Ridge Ct, Winston-Salem, NC 27106
5 star
37%
4 star
29%
3 star
17%
2 star
3%
1 star
14%
9.0
Review score
4284 reviews
138 facilitiesFor pricing & availability:
2323 Photos available
88 Floor plans available
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Todd Barr
-
Child of resident/client
5.0
Tremendous, thanks for all you do
Staff at Forest Heights is personal and meet the needs of my Mom. They are patient and understanding of the needs of each resident. They take the time to speak and participate in activities with residents and family members. They always ask how things are going and if Mom is comfortable and happy with the facility.
They care and do all they can to make residents comfortable and a feeling of home.
Thank you for all you do for my Mom and family!
About the facility Forest Heights Senior Living
Welcome Home to Forest Heights Assisted Living and Memory Care of Winston-Salem! This community is devoted to a higher standard of living for seniors who need assisted living or the security and structure of memory care services. We have raised the bar in the assisted living industry by providing unsurpassable care. In addition, our living quarters are spacious, warm, and inviting. We have a variety of floor plans, from a small private studio to a one bedroom apartment with a kitchenette, to choose from. We provide first rate dining services as well as an array of entertainment and activities including outings to the local mall and plays at the Barn Dinner Theater. At Forest Heights Assisted Living and Memory Care, we promote choice, dignity, and individuality, and our number one priority is the well-being of our residents.
Senior living options offered
Assisted Living
Memory Care
Pricing for Forest Heights Senior Living
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Current promotions
Room Discount
EXPIRES SOON
Lowers your rent by a dollar amount or percentage.
Fee Discount
EXPIRES SOON
Reduces entrance fees required upon move in
Tours at Forest Heights Senior Living
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Compare
Forest Heights Senior Living
2500 Polo Ridge Ct, Winston-Salem, NC 27106
Brighton Gardens of Winston-Salem
2601 Reynolda Road, Winston-Salem, NC 27106
Brookdale Reynolda Road
2980 Reynolda Road, Winston-Salem, NC 27106
Brookstone of Clemmons
4430 Clinard Rd, Clemmons, NC 27012
8.8
Review score
72 reviews
8.8
Review score
72 reviews
5 star
37%
4 star
29%
3 star
17%
2 star
3%
1 star
14%
9.9
Review score
83 reviews
9.9
Review score
83 reviews
5 star
59%
4 star
29%
3 star
6%
2 star
2%
1 star
4%
9.6
Review score
34 reviews
9.6
Review score
34 reviews
5 star
44%
4 star
29%
3 star
12%
2 star
12%
1 star
3%
8.8
Review score
12 reviews
8.8
Review score
12 reviews
5 star
59%
4 star
33%
3 star
0%
2 star
8%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/moActive promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Fee Discount
Reduces entrance fees required upon move in
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Amenities at Forest Heights Senior Living
Healthcare Services
- Incontinence Care
- Memory Care
- Staffing & Ancillary Services
- Medication Management
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Vegetarian
- Meals Provided
- Restaurant Style Dining
- Pureed Meals
- Kosher
- Room Service
- Special Dining Programs
- Professional Chef
- Guest Meals
Room Amenities
- Cable or Satellite TV
- Ground Floor Units
- Kitchenette
- Wheelchair Accessible Showers
- Air Conditioned
- Wi-Fi/high-speed internet
- Respite or Short Term Stays Offered
- Garden View
- Handicap Accessible
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Resident Parking Available
- Property Convenient to Public Transit
- Complimentary Transportation
- Transportation at Cost
Pets
- Dogs Allowed
- Cats Allowed
Common areas
- Beauty Salon
- TV Lounge
- Outside Patio
- Barber Shop
- Private Bath
- Indoor Common Areas
- Butterfly garden / Hummingbird garden
- Meeting Room
- Outdoor Common Areas
- Library
- Main Street Shops
Recreational areas
- Movie or Theater Room
- Arts and Crafts Center
- Piano or Organ
- Raised Garden Beds
- Fitness Center
- Game Room
- Billiards Lounge
- Jacuzzi
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- English
Activities
- Devotional Activities Offsite
- Light Therapy Programs
- Sensory-based Programs
- Activities Off-site
- Quilting or Sewing Club
- Educational Speakers / Life Long Learning
- Walking Club
- BBQs or Picnics
- Devotional Activities On-Site
- Yoga / Chair Yoga
- Bridge Club
- Karaoke
- Live Well Programs
- Birthday Parties
- Book Club
- Current Events Club
- Community Service Organizations
- Dances
- Holiday Parties
- Visiting Chaplain or Priest
- Cards / Pinochle Club
- Live Musical Performances
- Live Dance or Theater Performances
- Art Classes
- Cooking Classes
- Gardening Club
- Day Trips and Outings
- Bible Study Group
- Stretching Classes
- Trivia Games
- Activities On-site
- Community Service Programs
- Choir / Singing Club
Reviews
for Forest Heights Senior Living
Write a review
A Place for Mom has scored Forest Heights Senior Living with 8.8 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Forest Heights Senior Living has 72 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.9
Friendliness
4.1
Care Services
3.5
Staff
4.2
Meals & Dining
3.7
Activities
3.8
Value for Cost
3.7
A Place for Mom has scored Forest Heights Senior Living with 8.8 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Forest Heights Senior Living has 72 reviews with an average "overall experience" of 3.7 out of 5.
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Verified Review
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1-20 of 72 reviews
Todd Barr - Family/friend
Memory Care
October 22, 2024
Tremendous, thanks for all you do
Staff at Forest Heights is personal and meet the needs of my Mom. They are patient and understanding of the needs of each resident. They take the time to speak and participate in activities with residents and family members. They always ask how things are going and if Mom is comfortable and happy with the facility.
They care and do all they can to make residents comfortable and a feeling of home.
Thank you for all you do for my Mom and family!
Response from Forest Heights Senior Living
October 25, 2024
You are welcome Todd -- and thank you for this wonderful review! We’re thrilled to hear that the team at Forest Heights have made such a positive impact on your mom’s experience. Our team is dedicated to creating a warm and welcoming environment where residents feel at home, and we appreciate your kind words for all they have done for your mom and your entire family.
Elizabeth S - Resident/client
Assisted Living
August 26, 2024
Nice place
Staff friendly and efficient… head staff very friendly and knowledgeable. Facility Very clean . Food could be a lot better. head staff available to talk most if the time. Front desk awesome and very kind and helpful.
Response from Forest Heights Senior Living
August 29, 2024
Thank you for your feedback Elizabeth. We’re happy to hear that you’ve had such positive experiences with our warm and friendly team. We are always open to feedback on our meals and hope that you will join one of our monthly dining services meetings as the team would appreciate hearing first hard your thoughts on the food. We appreciate your review and your shout out for our team, and are committed to making life at Forest Heights even better!
Anonymous - Family/friend
Assisted Living
August 20, 2024
"Would recommend
The suite needs regular cleaning. The staff needs to do a better job managing prescriptions. We are pleased with the level of care overall. Just a few things need attention.
Response from Forest Heights Senior Living
August 23, 2024
Thanks for your feedback and your recommendation. Please don't hesitate to reach out to our team whenever you have any questions or concerns.
Nan E - Family/friend
Assisted Living
July 13, 2024
Friendly, personalized and ‘like home’.
We haven’t finalized our selection of a new home for my brother, but I was very impressed with the tour. [name removed] was extremely knowledgeable and helpful. Staff and residents were all smiles and friendly. [name removed] showed and described many things that were done to make residents feel at home and part of a caring community.
Response from Forest Heights Senior Living
August 6, 2024
Thank you, Nan, for your kind words! We're thrilled to hear you had such a positive experience during your tour. Our dedicated team takes pride in creating a warm, welcoming environment where residents truly feel at home. We’re here to support you in finding the perfect place for your brother and look forward to welcoming him to our caring community.
Anonymous - Family/friend
Assisted Living
May 22, 2024
Recommended
My loved one was previously a resident at Forest Heights Senior Living and the experience was very good. The leaders were very good and responsive, they seemed to have the best interest of the residents in mind. Based on our experience, I would recommend Forest Heights Senior Living to others.
Response from Forest Heights Senior Living
May 28, 2024
Thank you for your kind words and recommendation. We're honored that your loved one called Forest Heights Senior Living their home, and appreciate your recognition for our team and all they do for each and every resident.
Anonymous - Family/friend
Assisted Living
May 20, 2024
Would recommend.
So far Forest Heights as been great. The staff is what it is but our loved one likes it. The staff could improve at night, but our day guy is great. They have been great overall to our family.
Response from Forest Heights Senior Living
May 23, 2024
I am the Executive Director and want to thank you for your feedback and your recommendation. As I want every resident and family to have a five-star experience at Forest Heights I invite you to reach out to me at the community if you ever have any questions or concerns.
Susan C - Toured community
Assisted Living
May 3, 2024
Permanent vacation
I found the sales dir very knowledgeable, friendly, and caring. All staff that I encountered were cheerful. The residents looked happy and well taken care off. The outside quiet spaces are very nice, as well as, the inside. It is not extravagant, but beautiful. The menu looked delicious. It is a great place for the price. I’ve toured other facilities and this is my #1 choice.
Response from Forest Heights Senior Living
May 8, 2024
Susan, we're delighted to hear that you had such a positive experience during your visit to Forest Heights. Our team takes great pride in providing knowledgeable and caring service, and we're thrilled that our community is on the top of your list. We look forward to welcoming you or your loved one into our warm and inviting environment.
LMG - Family/friend
Assisted Living
May 1, 2024
Our Family's Experience After 1 year.
My aunt loves where she is and has made some good friends. When given the option to move, she chose to stay put. The facility itself is very clean, however, sometimes my aunts room needs a better or extra cleaning, especially if she's had an accident. My only complaints with care are (1) that there sometimes seems to be a failure to communicate between physician and patient and patient's family; and (2) meds are sometimes late, especially on weekends. I think it's that way anytime contract staff is used, which is typically on weekends. I've seen much worse at other facilities. I believe my aunt would give them a 4 for food h/e she has always been hard to please in a restaurant environment. Embarrassingly so. They have wonderful seasonal/holiday programs with resident participation and they take their more mobile residents out to eat occasionally, which my aunt enjoys. Compared to other facilities we looked at, Forest Heights is a very good value for the money.
Response from Forest Heights Senior Living
May 6, 2024
Thank you for your feedback. We're delighted to hear that your aunt has found a home she loves at Forest Heights. We're committed to continual improvement and providing the best experience possible for our residents, and appreciate your input on areas that we still need to work on in order to earn a 5-star rating from you. We are honored your aunt is part of our family here at Forest Heights and encourage you to reach out directly to our team if you ever have any questions or concerns.
Maria B - Toured community
Assisted Living
April 8, 2024
Best place we visited
Out of three different places we visited today Forest Heights was the best fit for my sister in law’s needs. The facility is sparkling clean with very friendly residents and employees offering a five star dining, extensive activities program, four levels of care and on-site rehabilitation center. Before finishing our tour we knew we had found the right place. [name removed] is the sales director who gave us the tour and answered all our questions, very helpful, friendly and professional.
Response from Forest Heights Senior Living
April 17, 2024
Maria, thank you for sharing your positive experience at Forest Heights. We're thrilled to hear that our community stood out to you and was the perfect fit for your sister-in-law's needs. It's wonderful to know that you found the community to be spotless and our team friendly and professional. Thank you for your compliments for our comprehensive range of services and amenities -- and for your recognition for how helpful our sales director was to you. We look forward to welcoming your sister-in-law to Forest Heights!
Anonymous - Family/friend
Assisted Living
February 12, 2024
New management
These ratings are based on a combination of personal as well as my mom's viewpoint.
There is new management and things have improved. We need to make sure to see consistency from this new management.
Response from Forest Heights Senior Living
February 14, 2024
Thanks for sharing your feedback on your experience at Forest Heights. I am the Executive director and am glad to hear you have seen the fruit of our recent improvements. As I want every resident and family to have a five star experience here I invite you to contact me at any time with your concerns or suggestions.
LC - Family/friend
Assisted Living
December 11, 2023
Review for Forest Heights
It's a great place just pricy. This was the only one available at the time due to necessity.
Response from Forest Heights Senior Living
December 13, 2023
Thanks for your five-star review!
Anonymous - Family/friend
Assisted Living
October 10, 2023
Review for Forest Heights
We picked this community because, one being the fact that the L/C fee was independent of the Med fee. My loved one is not on any medication so therefore she's not paying for medication to be administered and that lowers the cost. The second reason is that the community is very close to where I live. I have visited to check on things almost every day. That's how I know how poorly things are being handled there.
Response from Forest Heights Senior Living
October 18, 2023
I am the Executive Director and would welcome the chance to sit down and discuss whatever concerns you may have as I want all families to have a five star experience at Forest Heights. Please contact me when you have time to chat.
Leigh G - Family/friend
Assisted Living
June 28, 2023
Friendly Community
Forest Heights has been a good place for my 86-year old aunt recovering from a broken femur. Rehab has been excellent. She especially enjoys the resident exercise classes. The staff has been both encouraging and supportive in her quest to get better and get out of her wheelchair! This is a good facility and the fees are in-line or lower than other similar facilities.
Response from Forest Heights Senior Living
July 13, 2023
We're glad to hear your aunt is doing so well Leigh. We appreciate your shout out for both the work our Ageility team of therapists has been doing to get her back on her feet and for the support and encouragement she feels from the entire team.
Kris - Family/friend
Assisted Living
June 23, 2023
Very friendly and professional. Seem to genuinely care about the residents not just my loved one. Big relief for my husband and myself. Would highly recommend the facility.
Response from Forest Heights Senior Living
June 27, 2023
Thanks for your five-star review Kris. We appreciate your compliments for our team, and are honored that your loved one calls Forest Heights their home!
Anonymous - Family/friend
Assisted Living
May 18, 2023
needs improvement
We like the facility location, the nice building, and his room. When food is delivered to his room it is cold. They need hot plate covers like memory care has instead just plastic wrap. Understaffed OR the staff takes too many breaks OR spends too much time playing on their cellphone. My dad presses his button and waits over an hour for someone to come help him. They need cameras in the common areas and the nurses stations for accountability. When dad qualifies for VA aid and attendance, then he may be able to afford [name removed].
Response from Forest Heights Senior Living
May 23, 2023
Thank you for your feedback. I am the Executive Director and was glad to hear that the location is a great fit for you and that you like our beautiful building and grounds as well as your father's spacious apartment. We apologize for the issue with the food temperature and I will work with our dining services team to address that situation. Note that I take all feedback regarding resident care seriously and would like to speak with you personally about your experience. Please contact me at the community when you have time to chat as we want to exceed the expectations for all our resident and their families.
Anonymous - Toured community
Assisted Living
May 10, 2023
Tour Review
Our family had an in person tour with Forest Heights and the reason we gave the 3 stars is because they were renovating but we did not see any residents or employees out and about.
Response from Forest Heights Senior Living
May 11, 2023
Thank you for taking the time to visit Forest Heights. We were sorry you didn't get a chance to meet any of our amazing residents or team members on your visit. To get a better feel for our community we invite you to come back for a return visit where you can see our beautifully completed renovation and possibly attend one of our many Lifestyle 360 programs -- and we would be delighted to connect you with current residents and family members who can tell you about their experience at our community. Please contact us if we can be of further assistance.
DB - Family/friend
Memory Care
May 5, 2023
Friendly, clean. Memory care only,
Dad got sick, a virus, which could happen to anyone. As he had diarrhea for 5 hours, I was cleaning and caring for him. I am not sure why no one helped me, except to bring me gloves and bath sheets. He was so sick he had to be transported to ER. He was in hospital 6 days. He did not want to go back!!!!!
Response from Forest Heights Senior Living
May 8, 2023
I am the Executive Director and was sorry to hear about your experience. We take the health and well-being of our residents very seriously and strive to always provide the necessary support and care to our residents and their families. Thank you for bringing this to my attention, and please reach out to me directly if I can be of assistance in the future.
Tonya S - Family/friend
Assisted Living
February 23, 2023
Our family was well pleased
My loved one was a resident here for a short time and everything was great. They seemed to take good care of him. The staff was great. It's a newer facility and very clean. Housekeeping was great. Communication with the family was good. My loved one made friends here and really enjoyed being here, which said a lot to me. I would highly recommend this facility to family and friends.
Response from Forest Heights Senior Living
February 24, 2023
Thanks for your recommendation Tonya. It was wonderful to read that your loved one enjoyed their stay so much. We appreciate your kind words for our team, and hope to see you back again as your needs evolve.
Anonymous - Family/friend
Assisted Living
November 14, 2022
Not good nursing care
There has been changes. There is a new head of nursing. My loved one is eating well. It takes them a long time, to respond to the call light. The nursing care has been terrible. Overall, they need to improve on their communication in the billng department. The overall care is terrible. I have not been pleased. I would not recommend to other famlies because they need to improve a lot.
Response from Forest Heights Senior Living
November 17, 2022
I am the Executive Director and would welcome the chance to talk with you about your concerns. Please contact me at your earliest convenience so we can try to resolve your billing concerns and chat about your overall impressions of the community. Thanks in advance for your consideration and I hope we are able to connect soon.
anonymous - Family/friend
Memory Care
October 27, 2022
Forest Heights
Not the best community for higher functioning residents
Response from Forest Heights Senior Living
October 31, 2022
Hi. I am the Executive Director and am sincerely interested in your comments. Coming to work every day I see a vibrant senior living community where around every corner there are residents doing what they love -- be it exercise classes, movie nights, dinner with friends, card games or enjoying our frequent entertainment. Please stop by my office or give me a call as I take all feedback from residents and their families to heart. Thanks for your consideration,
Neighborhoods around Forest Heights Senior Living
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the North Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about North Carolina regulations for Assisted Living.
Frequently Asked Questions about Forest Heights Senior Living
Forest Heights Senior Living offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Forest Heights Senior Living 8.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (336) 722-7118 to reach a resident at Forest Heights Senior Living.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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