Sona Senior Living

Generally, we have been happy except for a few instances involving caregivers and jewelry that went missing off of my mom's neck. There were also some issues during the transition. We appreciate the sense of community among the family members who visit.

I like the setting- seems "homier" than most of the other facilities I visited. High turnover rate w/ staff as I'm sure it is w/ most healthcare facilities. Initially had some problems w/ getting meds to my Dad on a consistent basis at assigned times (for Parkinson's) but I think we finally have that resolved.

It was the best fit for myself and mothers care. It's close within our current budget compared to 4 other care facilities I looked at. The staff is very friendly and accommodating. The view from the facility... it sits between George Washington National Forest and Shenandoah National Park in the valley... plus there is a beautiful vineyard behind it and your able to view all this from Shenandoah Senior Living. They take the seniors on trips up on Skyline Drive and let them see the views from the overlooks.

We chose Canton Regency because it seemed like the best fit at the time. We also liked the way all of the staff treated us when we came to visit. Just like everyone else right now - they were understaffed, but overall I would recommend the facility to others.

Had several tours and was challenge to make a decision for our loved one.

This is a lovely community The people really lovely and you just need to make sure you understand how much care you are going to get for what you are paying.

Did not see many residents engaged in activity. A few were watching TV. No sample menu or activity schedule was given to me

The staff is very friendly and caring and they have a good community of residences. the community is clean and they have some activities although i would like to see a better varity. I would recommend this community to others based on my experience

[name removed] was thorough and gracious. Did not rush me. Took as much time as necessary. Tour was great considering we are just beginning to allow nonresidents inside nursing homes. She provided staff to answer my additional questions. Left feeling I had adequate information to make a decision concerning them.

My mom has a neurodegenerative disease and wasn't getting proper care at home, Charter's staff have worked extensively with me and my mom in making the leap, quickly, and helping her adjust. The facility is homey- set up like a house with a sun-room, interior courtyard, nice rooms, nice showering area, etc. The staff are always trying to build relationship with her and keep her active and safe. I am thankful for Charter's business model that has some flexibility, the CNA's, RN's, Adm. staff, Activity director, and the Executive Directors. I hope they continue and that the staff are paid very well and are properly staffed to care for the needs so that they do not injure themselves when lifting and moving the loved ones. Food needs improvement...hopefully in the future!

2 bedroom apts. Nice rooms, spacious, all new appliances. Attentive and friendly aides. In residence doctor, nurse. Planned activities. Special bus trips. Exercise programs. Community council meets once a month hear problems and suggestions. Well prepared menu.

I think this is a good place. I'm glad we moved here.

Staff - pleasant, caring. Food - not good.

Very large and Spauling. Have respit room completely furnished on AL side. However,it smelled old and musty. The dining room on that unit also had a funny smell. The food in the Independent dining was delicious.

The independent and assisted living areas were very nice, the areas with higher skilled nursing were dated. The gal we were touring with said they were planning on updating but did not know when. Knowing my mother may be in the more skilled area, we wanted to keep looking.

Decent facility, nice rooms, amazing vistas, close proximity. High turnover in staff and ownership is a little concerning. Lots of openings.

My mom is settling in quite nicely at Shenandoah Senior Living. It is a very nice and clean community. The food is very good, they offer a variety of meals that my mom enjoys. And the view of the mountains from the dining area is beautiful! The staff is friendly and caring and attentive to her care needs. There are plenty of activities that the staff encourages my mom to participate in, my mom loves winning at Bingo! They do offer transportation for shopping and Dr. appointments within a certain radius. I think we made a good choice for my mom, she is happy and making new friends.

My mother is still taking some time to adjust to her move too this community. However I did feel very pleased with her move here, this is a great community. All the staff is great, they are very respectful towards their residents. They provide plenty of activities for the residents. A place for mom suggested a wonderful community, we are satisfied with all they have done for us, and I would recommend it.

So far everything is working out well for my father, and his move to this community. I do feel he is safe, and receiving good care. The staff is good, and they are taking good care of him, and his needs. Everything has worked out very well, and I would recommend this community.

We feel that we made a great choice with this place. The people are good to my loved one. He likes the place and is getting adjusted. There really is nothing wrong about here.