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8.4
Review Score
8825 Eager Rd, Richmond Heights, MO 63144
We needed a month of assisted living care for my husband. We visited several facilities and decided that Promenade suited our needs best. We made a great choice. The staff was friendly, kind and...
Perfectly nestled between Ladue, Frontenac and Clayton, MO, in Richmond Heights, Promenade Senior Living will offer an active and engaged lifestyle with just the right supportive care available when needed. Just a stone's throw from all of the exciting cultural, shopping & dining attractions St....
6543 Chippewa St, Saint Louis, MO 63109
It's not infrequent that the main elevator has one side that is broken down; older furnishings; worn carpets; minor repairs in family member's room needing repair by family members. The cleaning staff work...
St. Louis Hills Assisted Living and Memory Care is a newly owned and operated senior living community conveniently located in the heart of St. Louis Hills. Our focus on customer excellence and honoring our elders through a commitment to serve with integrity, compassion, and purpose is...
Review Score
71 reviewsOut of 10
5 star
37%
4 star
40%
3 star
12%
2 star
6%
1 star
8%
A Place for Mom has scored Red Bench Management with 8.4 out of 10 using our proprietary review score based on 28 reviews in the last 2 years. Over all time, Red Bench Management has 71 reviews with an average "overall experience" of 3.9 out of 5.
We needed a month of assisted living care for my husband. We visited several facilities and decided that Promenade suited our needs best. We made a great choice. The staff was friendly, kind and professional and very engaging. They made sure my husband didn't just sit in his apartment while I was gone. The residents are also very friendly and enjoyed my husband's outgoing and sweet personality. The facility is very clean and well maintained. There's great atttention to the safety of the residents. The meals are great. There are plenty of activities to keep the residents physically and mentally active. Promenade is a gem and I hope this review encourages others to visit and consider Promenade for their loved ones.
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Promenade Senior Living in Richmond Heights, MO
4.1
(31 reviews)
Their staff is lovely and the facility is beautiful. It really is a great place. My only complaint is they need more residents- so please recommend.
5
5
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5
Promenade Senior Living in Richmond Heights, MO
4.1
(31 reviews)
Everyone seems extremely nice and helpful! My mom really likes living at St. Louis Hills.
For Activities he's always in his room so I really don't know. For the cost, I thought it was high at first I just didn't realize hi how much it would bye-bye but I would recommend this community to other families
5
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5
No data collected
5
3
We were impressed with everything. My mother in law felt the menu options were limited, but I think at the time, occupancy was low, so that may have affected it. I can't really say about activities, because she wasn't there for very long until she had to be moved to skilled nursing.
5
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5
Promenade Senior Living in Richmond Heights, MO
4.1
(31 reviews)
What our family really likes about the Promenade Senior Living community are the workers. The workers have been extremely caring of my mom. Based on the experience we have had so far, we would recommend this community to other families who may need a place for their loved ones
5
5
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5
Promenade Senior Living in Richmond Heights, MO
4.1
(31 reviews)
All of the above is an A plus, we only had one issues regarding our loved one not receiving medication on time.
5
5
5
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5
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5
Promenade Senior Living in Richmond Heights, MO
4.1
(31 reviews)
Our family had an in person tour experience with Anthology of Clayton View and it was such a positive experience, the staff were friendly and answered all of our questions and were all very nice.
Promenade Senior Living in Richmond Heights, MO
4.1
(31 reviews)
We chose Anthology of Clayton View due to the location and the price. Everyone is sincerely caring and concerned about my loved one. She has said she always feels safe and cared for. Just what a family wants to hear!!! I would recommend Anthology to other families looking.
5
5
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5
Promenade Senior Living in Richmond Heights, MO
4.1
(31 reviews)
I was pleasantly surprised from the moment I walked into the Clayton View Anthology. It was a comfortable and beautiful atmosphere. I wouldn't have guessed it was a senior community! They have gorgeous decor and their common spaces are well thought out. The residents that I saw were having fun being social and the food smelled and looked delicious. I noticed how the caregivers and staff were friendly to the people they were helping and the residents looked very well taken care of and happy. Had a great time and the event I attended and the pancakes were better than our local pancake house!
5
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5
Promenade Senior Living in Richmond Heights, MO
4.1
(31 reviews)
We have no complaints with Anthology of Clayton View, they people there do not just go through the motions of the day, they really do make an effort to not only to get to know our loved one on a personal level but get to know us as a family. They are always asking questions and giving us feedback and updated regarding out loved one. We really feel like she is getting that personal care and services and based on our experience we would recommend them to other families.
5
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5
Promenade Senior Living in Richmond Heights, MO
4.1
(31 reviews)
My dad wasn't there very long. But compared to the previous place he was in, it was excellent. It was private pay, and we paid out of pocket. But for us, that was the best scenario. Dad was happy there. The interactions I had with the staff were wonderful. Cleanliness wasn't perfect but was was pretty good overall.
4
5
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3
5
5
We were extremely impressed with what we saw during our tour at Anthology of Clayton View. The facility had all of the bells and whistles. For example in the assisted living apartments instead of having laminate counter tops they had granite. Unfortunately it was just more money than we were able to afford.
Promenade Senior Living in Richmond Heights, MO
4.1
(31 reviews)
We love the Anthology of Clayton View community. We love seeing the interaction between the staff and residents. Every time we visit the staff members always talk to us, and they do a great job keeping us informed. Our loved one is able to eat in the dining room which is good. The staff are always very helpful. Even on our initial tour, the gentlemen who took us around was very informative, he did a great job explaining what to expect and we were even able to see the residents participating in the activities. We have nothing back to say about the community.
5
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5
Promenade Senior Living in Richmond Heights, MO
4.1
(31 reviews)
The staff at Provision supported us through one of the most difficult decisions that we have ever had to make. Not only is the staff awesome but the facility is first rate. We feel very blessed to make Provision Living my grandfather's new home.
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5
I am happy with knowing that the care from this community is very good. We like the staff who are caring and attentive. I have had meals at this community and they are very good. It's nice to know that my grandfather is involved with a lot of activities. I would recommend the care of this community to other families.
5
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5
My mother in law has transitioned very well since her move. The cleanliness is great, the place just opened may 1st. The meals are spectacular, they have a great chef. The presentation and dining room has been very elegant, I would highly recommend them to anyone!
5
5
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5
Promenade Senior Living in Richmond Heights, MO
4.1
(31 reviews)
Moved my parents in a week ago. Staff friendliness and care, and resident friendliness are great. We love the decor and the spaciousness, especially the entrance, bistro, wide/high main hall, and dining area. The location near the bustling life of Clayton, Brentwood, and Richmond Heights, makes it seem much more "alive" than other A.L. facilities we visited. Residents seem quite happy, and the food is very good. I think they could improve a little in communication and organization of information, to make it easier for a senior citizen (who has trouble remembering things) to assimilate and get used to the new routines.
4.5
5
4.5
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4
Promenade Senior Living in Richmond Heights, MO
4.1
(31 reviews)
Things are going very well for my loved one since her move into this community. They have a good staff there with low turnover rates. The staff there seem to engage with the residence. I would absolutely recommend this facility to anyone looking because they are accessable, I can talk to them dont have to go through a lot of peopel. The doctor is proactive. The soxialization is the best part for her. They bring her down for meals in her wheelchair and her socializes with the other residents. I have not seen anything I didn't like, the place is clean ad the meals are very good.
5
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5
We have every confidence our Mother will be very well cared for here.
5
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5
Promenade Senior Living in Richmond Heights, MO
4.1
(31 reviews)
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