ProMedica Senior Care

My loved one has thrilled at Arden courts. They really understand dementia and go to great care to have residents have the freedom to wander and not get lost or have to wear ankle bracelets that make alarms sound if they go through a door they should not., My loved one was in a place like that which relied on technology and she was so scared and unhappy all the time. Be ware of places that say they offer "memory care" and avoid those that rely on the bracelets and alarms. Arden courts has beautiful paths and gardens Arden courts also offers various levels of engagement therapy so that residents feel valued and are happy to be doing fun things. My loved one has been at Arden Courts since 2022 and as her disease has progressed so has the engagement so she is not left sitting alone in her room, scared and angry, but is with a community daily and really engaged and smiles a lot. They also have amazing great food like fresh spinach salad and chicken and pay close attention to allergies.

What we like the most about Arden Courts is their caring of the workers, especially the activity coordinators [name removed] & [name removed]...and also the PT & OT staff. The woman who washes and cuts hair is also so sweet with my sister. Yes, we would recommend this community to other families based on the experience we have had so far.

Extremely caring staff. Family member has shown improvement in very short period of time! The staff is very friendly & accessible They are flexible and accommodating I have n no reservations about recommending this facility

I can't tell you how thankful I am for Arden courts. The staff has been amazing. The activities are second to none and there is always someone to interact with. The court yard is beautiful and I rest easy know it's a safe and secure community. You can feel how much everyone cares when you walk in the door. Thank you to [name removed]and [name removed]for helping us make this decision. I couldn't have found a better fit. ??

Staff was well educated and responsive to our questions and inquiries. [name removed] addressed our individual concerns and was very friendly. We had a bad experience at another facility before so this was a pleasant turn of events.

I give you a five in every category, having had experience with other facilities in the area. Yours is by far the best. if memory care is the service you are seeking you can do no better than the staff at Arden Court. The layout of the facility the care you receive from the staff is above and beyond any facility we've had to deal with with our mother over the past five years.

We placed my step-father “[name removed]” in this facility as respite care, while waiting for our opportunity at another facility. [name removed] is in advanced Alzheimer’s and could no longer be cared for at home. In less than a month, he went from being able to still do basic ambulatory tasks, to being in a wheelchair and needing 24 hr care. His time ran out in rehab, so we placed him at Arden Courts Anderson, in interim. From day one, the staff at this facility has been top-notch. They are attentive to [name removed] needs, addressing his individual personality, medical needs, dietary likes/dislikes, and treat him as if he were family. Every staff member at this facility takes a personal responsibility for [name removed] care. When I say every staff member, I mean from the Director, Marketing Director, Assistant Directors, Nurses, Rehabilitation Therapist, Aides, and even the Maintenance Staff! [name removed] is currently walking with a walker, due to the care at this facility. This is now his home. Thank you Arden Courts!

The staff at Arden Courts are kind and thoughtful.

My mom moved into Arden Courts 5 months ago. It was a difficult and heart wrenching decision to leave her in the care of strangers. Best decision ever! I can not express how lovely the staff is- from the top down! My mom literally looks 10 years younger than when she entered!! She is so happy there and it is due to the quality of the care she receives, feeling a sense of belonging to a like minded group, the daily activities and the overall care and dedication from this incredible staff! Two weeks ago we held a 90th birthday celebration for my mom in the center. [name removed], the Exec Director and [name removed] helped make the party possible with such positivity! The entire staff was awesome! During each of my visits, I am always in awe of the kindness and patience the staff shows each resident! I walked in one day and an aid was dancing with a resident - amazing! [names removed] stand out from my visit as special care givers and I smile as I walk out knowing my mom is in good hands!

[name removed] has been there 6 moths. Staff goes out of way to help [name removed]. I am particularly impression with the executive director. [name removed] and her executive staff. They are continually engaged and helpful with residents. At all times. They go out of their way to help resident know their condition and provide direct care giving whenever necessary.

This a very friendly and welcoming place. From our initial visit to move in to Mom becoming a resident, everyone has been nice and friendly. The staff and the residents are the best! The food is amazing! I have ate several meals here and have never been disappointed. This is a great place to live and I would recommend to anyone looking for senior retirement living.

I went to 3 different assisted living facilities to find care for my mother. I found this one to be hands down the best. The caregivers The layout of the facility The cleanliness The amenities The ease of getting around This staff provides a friendly caregiving environment. I would recommend it.

The quality of care was excellent. Every staff member I interacted with, including the administrative staff, was pleasant, helpful, and knowledgeable. The staff who cared for our loved one was especially kind. I never witnessed any resident being mistreated, disrespected, or treated anyway other than with dignity and respect. There were regularly scheduled daily activities for the residents, as well as special occasion family events. Entertainers also came in and gave live performances. I especially loved the physical layout of the facility. There was plenty of room for residents to safely wander, including a very large secured courtyard. As long as the weather permitted, It remained open for residents to come in and out as they pleased. I highly recommend Arden Court of Allentown!

The staff are very friendly and the care provided to my Father is extremely good, which is comforting to us especially since we are an hour away. Based on the experience we have had so far, we would absolutely recommend Arden Courts to other families.

My experience with Arden Courts Avon was excellent. The professionals made my family member welcome and comfortable.

Arden Courts is a one of a kind I can’t say enough about how patient and professional and knowledgeable the staff is! I would highly recommend this place for a loved one they are all about care and compassion for the residents there are so many activities and entertainment it’s always clean and safe, and the staff is so friendly. My father recently passed and the staff was so supportive and accommodating they had a snack cart set up for us and frequently checked on us they loved our dad and when he died they covered him in a special prayer blanket and walked him out with us then rang a bell to say God Bless and show him the dignity he deserved. I was so overwhelmed by their kindness.

When my dear wife had her worst episode, and I had to have her admitted to the local hospital, I knew that after being her sole caregiver for seven years, I was no longer effective. She needed specialized, 24/7 dementia care. "A Place For Mom" suggested Arden Courts in Annandale, 10 minutes from my house, and other places. But only Arden Courts advisor Ana Copeland promised, without being paid a dollar or even the guarantee of a contract, to persuade the hospital to hold my wife for a couple of days so Arden Courts could prepare a room for her. And we worked everything out to transfer my wife there. For 50 days, Arden Courts has demonstrated again and again that they care about my wife's care with sound nursing care, regular nutritious meals, and the right medication to reduce her anxiety. They've communicated with me and the family, maintained a joyful and professional demeanor, and exceeded my expectations. It's the right place for my wife and for your loved ones.

Since the first day my mother in-law moved in Arden Courts the staff and been very helpful, understanding and caring. They've kept my wife and I up to date on how things have been going, when we're not able to visit. I highly recommend Arden Courts and consider it a very caring and supportive memory care facility and staff.

My mom was only there for three weeks before she passed but I'd give them 5 stars across the board. They were awesome! They were compassionate and knowledgeable focused care for ONLY those that need memory care Clean and welcoming environment that is safe for the residents. Reasonably priced

After having my father have issues at a couple other memory care places, not keeping him clean and having behavioral issues that were not handled well, we are so pleased with Arden Courts in North Hills. His hygiene is well taken care of and he is clean, shaven and is dressed every time we have popped in to visit. Additionally, they ensure he is up and has access to food if he is hungry. The staff is very caring and friendly.