Highmark Senior Living

This community is really a caring community. My in laws had a incident and they were right there. They even checked up on my mother in law to make sure that she was doing okay with everything. We really are appreciative of this place and all that they do.

I am happy with the care of the staff at this community. We like that they are always helpful and friendly. We are glad to know that he is happy with the meals and the nice variety. There are activities for him to stay active. The community is clean and we would recommend other families to this community for good care for a loved one.

I have been overly pleased with the great progress my mother has been making at this community. She loves the fact that she can go down to the dinning room and get her meals anytime of the day. They also offer a fantastic activity program at this facility including an exercise class three days a week that my mom also really enjoys to participate in. Overall she has made her self right at home and is very comfortable in her new living environment.

The staff have bent over backwards to make sure we were happy. They answer all our questions. One of the nurses Dot is phenomenal. They are so caring and kind and make us feel like part of their family. The food is good and they offer lots of choices. They accommodate my mom's dietary needs. I would recommend this community with no hesitation.

This is a beautiful community and everything is working out very well for my father. This is the perfect place for him, we are very pleased with everything they have done for us. Everybody is very nice and friendly. They offer great care, so we know he is in good hands. The food is wonderful and he is trying some activities. He enjoys the bible study class and the exercise class. I know he is safe and they are taking good care of him. I would absolutely recommend it.

We're very pleased with how things turned out at Edencrest at Riverwoods! It's a very nice looking place, and the people we worked with were a huge help throughout the whole process!

The people here are so happy. We would have moved here, except they were opening another location closer to me, so we were able to move to the new one. Which is pretty much identical, and so wonderful!

Mom was reluctant to move, but she loves it. It's new, and the residents that have moved in have become a really close-knit group. She loves the food, she loves everything! Pat and Dot have been really good. Everyone from the manager to the janitor have been just fantastic. The only complaint is that the coat closet, when you first walk into the room, doesn't have a door.

This was the best solution to meet our needs. Food is excellent. They offer exercise, bingo, and group activities but could use a little more variety of activities that is why I rate it 4 1/2 stars. It is very clean, Friendly, A Great Value, and offer Great care Services. My overall rating of this place is 5 stars. I am very pleased with this facility and so Is my loved one. I would recommend this place if your searching for a great assisted living home.

Edencrest was also very nice and we were also very impressed with this community. Theresa was our tour guide and very helpful. was a very pretty place.

Thank you for a great tour! We felt very welcomed! The life enrichment director, went out of her way to make mom feel so special. What a great group of caring people we hope this all works out so that mom will call Edencrest home soon!

From our initial visit, assessment, and move-in, we have been impressed. Staff, building, food, activities have all been favorable. My mother has tried not to be happy there, but she enjoys the food, flexible mealtimes, says the staff is friendly and respectful and facilities are well maintained and clean. She is still avoiding activities,but they have a wide variety to participate in, they ask but do not push. She particularly enjoys it when staff has their children visit. Would highly recommend based on experience at this time.

Mom is a new resident at Edencrest and the community is still very new and working out all the bugs. I really feel like we've made a great decision for Mom and I feel that she is in great hands, although they can use a bit more staff at night. Not sure how quick the response level would be if something were to happen in the night hours with the lack of staff during those hours. There are plenty of activities to keep the residents busy and although Mom probably doesn't remember what she ate from one day to the other I think she likes the food. One of my sibling ate there and I heard no complaints. Edencrest is a very great place for Seniors and I'm sure that with time it will only get better.

I really liked this community as it was pretty new and nice looking. It is an assisted living and I do not think my mom was ready for assisted living which is why we did not choose this community. When I toured, the staff was very friendly and helpful. If mom was going into assisted living, we would have chosen this place.

It's a beautiful facility that tries to have activities to engage the residents. The staff is caring. There is a resident advocate group that meets with the staff to talk through any issues or new ideas which I think is great. They seem to bring in a variety of entertainers each week which the residents seem to enjoy. My relative is able to walk in the building for exercise as well as attend generally daily exercise classes which has been so good for her. She has made several friends and enjoys living in this community.

Their communication process is excellent. Staff is very caring and takes time to listen. Since my father in law's admission there has been a leadership change with many improvements

The staff is welcoming and kind. It seems clean for the most part, but[name removed], the executive director is very rude and unprofessional. I do wish we would have looked around more but has to act fast.

Weekend staff were not so good, they were all contracted staff. They were very expensive and charged me for 15 days after she died. This is not a place I would consider if I need it.

So far so good. Dad seems safe and happy. It's a small, kind community. The rooms are decent, bedroom has a queen bed comfortably and the living room has a couch and chair. Activities tend to be mostly cards and other games, and occasional performances especially around the holidays.

we had to change her level of care to the memory care unit after 2 weeks and I wish we would have been told that from the beginning. more frequent laundry needed and entire place needs a refresh. very friendly. had a fall within a month. my mom didn't participate in any while in the assisted living area and just watches TV in memory care.