Essex Group Management Corp

My father moved in to the Memory Care floor of assisted living in Eddie Pond Milford MA early in February. From our first contacts with [name removed], the Admissions manager, we have been treated with respect, care and compassion. Dad was met at the door when he arrived, and welcomed by staff. Acclimatizing to a new home has been a challenge for him. All of his daughters live out of the country and we can't always drip in, so it is particularly difficult for us to calm him when we talk to him on the phone and he is confused. Staff have been very good at responding to our phone calls day or evening. [Name removed] has gone in after his work hours to talk with him. We are so pleased with Blaire House, and are convinced that we have found the right place for him.

The Blaire House of Tewksbury is an amazing place. My Dad lived there from March - July of 2019. Every staff member we encountered was professional, honest and caring. I highly recommend this place!

My mom was in the dementia unit - 2 East. The staff was professional knowledgeable, and caring. It was a great experience especially considering that our family had labored for years to keep Mom at home. It was heart-breaking to place her in a nursing home, but the staff truly made my mom and the whole family feel at ease. It was obvious that the nurses and the aides felt a true calling to work with people who need memory care. They were always positive and accepting of my Mom and her mood. When my mom passed, the staff was sensitive and embraced us as they led us through the sad process. When [name removed] told me that it had been their privilege to care for my mom, I truly believed her. That was a tremendous gift to our family

I would recommend Blair House Assisted Living in Milford Mass to any of my family and friends. The apartments are very nice, the whole staff were wonderful to my Dad and to all who visited him even late when they had to stop what they were doing and let me in and out. The food was very good, the cook was so friendly and would make anything theat a resident wanted, not just what was planned for that meal. I left each visit with my Dad at ease and confident that my Dad was not only safe, but happy. My Dad was there short term after rehab, and is back in his own condo. He would choose to go there again if he ever needs an assisted living apartment.

I was happy to tour this community for my mom's care. We liked the staff who seemed to answer the questions that we had on the care that is available. The community was clean and we were able to see that they have a nice variety of meals. Activities are available for the residents who want to participate. We would recommend other families to tour this community for the care of a loved one.

We have been pretty happy with them so far. It was the best placement for him. We aren't dealing with a mega corporation, and being able to have a family onsite managing things, and being able to talk to who is making the decisions, just makes a world of difference. They are responsive and attentive. When I visit he is alert and smiling. He is clearly happy, and looks chipper.

Great staff, terrific facility.

They've done an absolutely wonderful job so far at Blaire House of Tewksbury! All of the staff here are attentive and caring, and very involved in what they do. You can tell it is more than just a job to them! The director is a wonderful person as well. He's very communicative, and always easy to get in touch with, he will answer his cell phone even after he is off duty. He personally organizes a monthly dinner for the men in the community to socialize! All in all it is a great place, I would highly recommend it!

We use Blaire House for daycare, and they really do a phenomenal job! After he gets back they've kept him so busy that he's able to sleep very well that night, which has been an issue he's been having. The staff really go above and beyond to be accommodating and make sure he is happy and comfortable. We also really like that the community has a good population of men for him to socialize with.

They are a wonderful community. Everything is great. It is small and new. It is a lovely place with a warm feeling. They have activities available and my aunt gets to volunteer. She raves about the people and the meals. She has gained weight from eating a more balanced meal. They also negotiated their prices, it has helped us out and they have a nursing home to transition into.

So far it's going pretty good. I haven't had any issues with billing or staff or anything. I would give them a four or four and a half.

My loved one's stay here was only a short one, but I thought they did a very good job overall! The staff here is friendly and professional, and they were very considerate of her. They worked hard to make sure her stay here was comfortable!

A Special Thank you to the Nursing Staff on the first Floor that cared for Mr Mrs Pereira for almost 3 years Specially Imanuel and the 2 John's that cared for Jose they were the most caring and dedicated profecionals!

Overall pleased with facility.

All told it seems to be a good place where they try to do right by the patients. A difficult task but over all they do a good job.

The purpose of my stay at this beautiful facility was to rehab my legs. I could not even lift my feet from the floor and NOW, I’m walking up stairs….thanks to the wonderful therapists (Occupational and Physical ) I cannot say enough good things about the staff. I was treated with dignity . They go above and beyond to service resident’s requests albeit ,ludicrous. They will be missed. I need them at home.

I liked the community a lot. The community didn't have an opening that was appropriate for my mother.

Blaire House is lovely, it is a smaller building which gives off that more at home feeling, it is very welcoming. The care services are good, we have been very satisfied. Our loved one doesn't always participate in the activities but they do try their best to get him engaged which we appreciate their efforts. They have done very well with COVID and keeping them safe. They have gone above and beyond with modifying visits and stepping up their cleaning. Regardless of everything that is going on, we were amazed and so pleased.

Our loved one first lived on the assisted living side and we thought they could handle her projection she had with her memory, she is now living on the nursing side of the facility. This community is great, it is kept pretty clean. Right now they have stopped activities due to COVID, but beforehand they had church ceremonies, yoga and exercise classes. On Friday's they had get together's before dinner. The rooms are pretty good in size, she is currently living in a one bedroom. We would have to give that a four out of five. The food is not bad, we would have to give that a four in a half out of five.

Everything is always in good shape and things are usually pretty clean. The only thing here is that the entrances and some of the community spaces at are locked so there is no easy access to restrooms, which can make life difficult if you are with someone with dementia, for example. One or two of the staff seem to be really into taking care of all the residents, we love dealing with them. The other staff seem to be a little non-existent and hard to interact with. My wife enjoys it here and the fact that they have nurses on staff is great. They did take good care of her throughout the day. With regard to the Covid-19 pandemic, a major concern of mine is that the nursing center had multiple cases of the virus. There has been a lack of communication with us regarding what they are doing to mitigate the spread. We also cannot get information regarding the state audit regarding virus preparedness and they will not tell us about any corrective action taking place.