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1003 Westlake Dr, Desoto, TX 75115
4 reviews
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1 star
25%
5.9
Review score
11075 reviews
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About the facility West Lake Assisted Living
West Lake Assisted Living in Desoto, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Residential Care Home
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Amenities at West Lake Assisted Living
Healthcare Services
- Memory Care
- High Acuity Care
- Diabetic Care
Community Amenities
Transportation & parking
- Complimentary Transportation
Reviews
for West Lake Assisted Living
A Place for Mom has scored West Lake Assisted Living with 0 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, West Lake Assisted Living has 4 reviews with an average "overall experience" of 3.4 out of 5.
Overall Rating
3.4
Cleanliness
4.0
Friendliness
3.4
Care Services
3.4
Staff
5.0
Meals & Dining
5.0
Activities
3.4
Value for Cost
3.4
A Place for Mom has scored West Lake Assisted Living with 0 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, West Lake Assisted Living has 4 reviews with an average "overall experience" of 3.4 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-4 of 4 reviews
Kathy M - Toured community
Residential Care Home
August 3, 2023
Happy customer
I really enjoyed having my mother at westlake assisted living . She wasn’t thriving when she was admitted . The staff was prompt to do things that were needed in a timely manner . When I needed to ask a question or has a concern. The owner cared for our needs
I would highly recommend westlake Asst living
Ghamet - Family/friend
Residential Care Home
June 8, 2019
Look Elsewhere
Let me start off by saying if you value quality care service for your loved ones, respect for yourself and your loved ones and dependability. Please save yourself the pain and money and seek other options. I have witnessed on "several" occasions the owner, her name is [name removed], curse out staff, residents, and other visiting family members. [Name removed] also go out of her way to verbally attack you which has happened to me more than once, especially when our family made the decision to move my grandparents to a different home. When the owner of a business does not have the no how to conduct business with any level of professionalism, you should not be in business at all. There are just too many things to mention in this one review on [name removed]'s inability to run a business, which is just one large part of the problem. The next issue, perhaps the biggest issue is the staff. Aside from the abundant turnovers. I honestly can't blame the staff for quitting, after all who wants to be cursed out, disrespected, and underpaid on a daily basis? The staff is either not trained to take care of the residents that need care, or they just don't care. Several times have the staff had to be reminded and corrected on how to care for my grandparents. One mistake could've sent one of my parents to the ER, thankfully I was there to quickly step in. This was truly the worst experience I have ever had with a residential care home. Several families have left A Victorians place as of late and moved on elsewhere. We are now at a wonderful place called [removed], and the owners are absolutely beautiful Christian people, and the staff great. A few other residents from Victorians Place are also here as well, which is great as the residents get to continue friendships with each other.
A Place For Mom Customer - Toured community
Residential Care Home
February 27, 2013
We visited here in May 2012. It is a...
We visited here in May 2012. It is a nice place. They opened a 2nd home on the same street for type B residents. I was somewhat interested but my sister was not.
A Place For Mom Customer - Toured community
Residential Care Home
December 25, 2012
Very impressed!
Very impressed!
Viewing 1-4 out of 4 reviews
Neighborhoods around West Lake Assisted Living
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Frequently Asked Questions about West Lake Assisted Living
West Lake Assisted Living offers Private and Semi-Private. Learn more.
Call (214) 560-8660 to reach a resident at West Lake Assisted Living.
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9.3
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9 reviews
9.3
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9 reviews
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Private, Semi-Private
Private, Semi-Private
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Private, Semi-Private
Private, Semi-Private
Other Senior Housing in Desoto, TX
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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