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Village at Primacy Place

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6015 Primacy Pkwy, Memphis, TN 38119

9.1
Review score
45 reviews
Add review
9.1
Review score
45 reviews
5 star
52%
4 star
33%
3 star
11%
2 star
4%
1 star
0%
See all reviews
For more information about senior living options:
(866) 374-4058
Village at Primacy Place
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Village at Primacy Place
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Anonymous
-
Child of resident/client
5.0
Just like home
I liked that it had a at home feel, clean, I loved the staff, they cared about my dad, made sure his diapers were changed and got his medicine and sometimes fed his meal. My brother and I were lucky they took him when we struggled to care for him ourselves.

About the facility
Village at Primacy Place

At Village at Primacy Place, seniors will find all the daily care and amenities they’re looking for while remaining independent. This community promotes an all-encompassing experience by providing personalized services and engaging group activities to keep residents healthy and active.

As an assisted living facility, this community provides a variety of services that enable residents to enjoy a maintenance-free lifestyle. Caregivers offer around-the-clock care that includes medication management, scheduling transportation, weekly housekeeping, assistance with daily living activities, and more. Residents also enjoy the convenience of on-site physical therapies and in-home assistance.

 

Here, seniors can utilize all the on-site amenities to make their lives easier. With a beauty salon, a wellness center, a library, and several lounge areas all on-site, this community offers several of spaces for residents to enjoy. Seniors can choose a studio, one-bedroom, or two-bedroom apartment depending which best fits their lifestyle needs. Staff provide interior and exterior maintenance, and these living options are equipped with emergency call systems so residents can quickly contact on-site caregivers. Seniors can also bring their furry friends to their new home, Village at Primacy Place.

 

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the...

Read more

Senior living options offered

Assisted Living

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Amenities
at Village at Primacy Place

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Memory Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided

Room Amenities

  • Wheelchair Accessible Showers
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Central Fireplace
  • Outdoor Common Areas
  • Library
  • Beauty Salon
  • TV Lounge
  • Outside Patio
  • Indoor Common Areas

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Visiting Chaplain or Priest
  • Happy Hour
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Gardening Club
  • Art Classes
  • Day Trips and Outings
  • Other Religious Services
  • Stretching Classes
  • Trivia Games
  • Activities On-site
  • Wine Tasting
  • Pet-focused Programs
  • Devotional Activities Offsite
  • Activities Off-site
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Devotional Activities On-Site
  • Intergenerational Programs
  • Yoga / Chair Yoga
  • Karaoke
  • Live Well Programs
  • Birthday Parties
  • Dances
  • Holiday Parties

Compare

Village at Primacy Place
Village at Primacy Place

6015 Primacy Pkwy, Memphis, TN 38119

Heritage at Irene Woods outdoor common area
Heritage at Irene Woods

4580 Forest Hill Irene Rd, Memphis, TN 38125

Royal Retreat Assisted Living
Royal Retreat Assisted Living

6551 Knight Arnold Rd, Memphis, TN 38115

Foxbridge Assisted Living and Memory Care
Foxbridge Assisted Living and Memory Care

2180 Mangum Rd, Memphis, TN 38134

9.1
Review score
45 reviews
9.1
Review score
45 reviews
5 star
52%
4 star
33%
3 star
11%
2 star
4%
1 star
0%
9.2
Review score
13 reviews
9.2
Review score
13 reviews
5 star
85%
4 star
15%
3 star
0%
2 star
0%
1 star
0%
9.0
Review score
14 reviews
9.0
Review score
14 reviews
5 star
57%
4 star
7%
3 star
29%
2 star
7%
1 star
0%
9.0
Review score
83 reviews
9.0
Review score
83 reviews
5 star
41%
4 star
31%
3 star
22%
2 star
5%
1 star
1%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Village at Primacy Place

9.1Review score45 reviews
9.1
Review score
45 reviews
5 star
52%
4 star
33%
3 star
11%
2 star
4%
1 star
0%
Charter Senior Living
8.4
Review score1568 reviews65 communities
Write a review
A Place for Mom has scored Village at Primacy Place with 9.1 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Village at Primacy Place has 45 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.4
Friendliness
4.5
Care Services
4.2
Staff
4.5
Meals & Dining
4.1
Activities
4.4
Value for Cost
4.2
A Place for Mom has scored Village at Primacy Place with 9.1 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Village at Primacy Place has 45 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Charter Senior Living
8.4
Review score1568 reviews65 communities
Logo for Charter Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 45 reviews
Anonymous - Family/friend
Assisted Living
September 5, 2024
5.0
Verified Review
Just like home
I liked that it had a at home feel, clean, I loved the staff, they cared about my dad, made sure his diapers were changed and got his medicine and sometimes fed his meal. My brother and I were lucky they took him when we struggled to care for him ourselves.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Value for Cost
5
Helen - Family/friend
Assisted Living
August 30, 2024
3.0
Verified Review
Disappointed Family Member
Unfortunately, primacy was bought by royal retreat assisted living which is also in Memphis. My aunt moved into their facility ([date removed]). My aunt got COVID (as did some of the other residents shortly afterwards). My aunt passed in July as a direct result. Primacy was ok and my aunt was getting acclimated to being in the facility. I liked the staff and they were attentive to her needs. I would not recommend Royal Retreat at all.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
2
Activities
4
Value for Cost
3
Anonymous - Family/friend
Assisted Living
August 29, 2024
5.0
Verified Review
Village at Primacy Place review
Our families experience
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
2
Anonymous - Family/friend
Assisted Living
July 17, 2024
4.0
Verified Review
Great atmosphere
Clean, spacious, friendly, efficient. We got more for the money charged. Helpful, friendly, caring toward families.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
March 1, 2024
4.0
Verified Review
You could do worse.
The facility is always well kept. No funny smells and the director is outstanding. The negative side is the aids are sometimes not as helpful as they should be. For us the main reason we chose this place was for the location and cost.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Value for Cost
4
Marcus W - Toured community
Assisted Living
January 2, 2024
5.0
Toured
Very clean & neat. Staff were so nice to everyone.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
January 2, 2024
5.0
The staff employees are very friendly and helpful. My brother enjoys the food. Also, you are allowed to make changes to the menu. The facility is nice.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
4
Response from Village at Primacy Place
January 5, 2024
Hi, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!
Sandra J - Family/friend
Assisted Living
January 2, 2024
5.0
The staff is doing a great job taking care of all my mother's needs. She seems very happy and enjoys the activities. Excellent value.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Village at Primacy Place
January 5, 2024
Hi Sandra, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!
Anonymous - Family/friend
Assisted Living
January 2, 2024
4.0
Overall we have had a positive experience at the village. The staff are friendly and seem attentive to my grandmother. There seem to be a lot of weekly events and fun holiday celebrations.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Village at Primacy Place
January 5, 2024
Hi, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!
Earnestine M - Toured community
Assisted Living
January 2, 2024
5.0
It has been a very pleasant experience. The director [name removed] was very friendly & knowledgeable of all questions asked. In addition [name removed] was so helpful in every way possible! Thanks
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Village at Primacy Place
January 5, 2024
Hi, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!
Anonymous - Family/friend
Assisted Living
November 27, 2023
3.0
Verified Review
suggestions
Primacy Place offers larger than normal rooms/apartments. For the price it's much more room and cheaper than most. The facility is clean, but the rooms are not cleaned as good as they say they do. Her rehab was great until the doctor let her enrollment lapse. The Director is excellent with communications. They could improve on more staff. I don't think it's adequately staffed. I don't think their activities are anything anymore either honestly. They are not like they were described upon previewing.
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
2
Value for Cost
3
Anonymous - Family/friend
Assisted Living
October 25, 2023
5.0
Verified Review
A great place for Dad.
Everyone has shown care and concern for my dad and gone the extra mile doing so. I appreciate that very much. I was impressed by your facility when I visited and that's why my is there. Everyone on your staff has been very pleasant to communicate with and has given excellent care and compassion for my dad. I would recommend your facility a 100 percent.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Village at Primacy Place
October 27, 2023
Hi, thank you for sharing your positive experience!
Anonymous - Family/friend
Assisted Living
October 17, 2023
4.0
Verified Review
Overall a nice community --Our Family's Experience
My Aunt is diabetic as are several other residents. She would prefer more meals tailored to her medical condition. The food has been her main complaint-more fresh produce and less canned goods type meals. They post a lot of pics on fb so we are able to see them being engaged with the residents. They have lots of creative activities for the residents. My aunt seems to be happy. Overall my family is pleased. Cost is always an issue because other family members have to supplement it. Aging is expensive.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
2
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
September 28, 2023
4.0
Verified Review
Our Experience
My loved one is currently a resident at Village at Primacy Place and things have been very good for her at this facility so far. The staff is friendly and reasonably helpful. The housekeeping is okay, though the maintenance seems just so so. The move in process was not smooth. The meals look appealing. My suggestions for improvement is to have an online pay portal for rent, a field application for reporting maintenance issues, and an online activity calendar. In terms of recommending Village at Primacy Place to others, I think I would.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
3
Response from Village at Primacy Place
October 2, 2023
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
Robert - Family/friend
Assisted Living
September 12, 2023
5.0
Verified Review
Village at Primacy Place review
We have been Very pleased with [name removed] care at the Village at Primacy Place. Michael is happy living there, (and he can be somewhat difficult to please). The most important marker for the quality of his care is that [name removed] would typically have to go to the ER, every 3-4 weeks, sometimes leading to extended ICU stays. Since living at Primacy Place, (date removed), he has not had one major event requiring him to go to the ER!! Thank you to you and the Awesome Staff for the excellent care you are giving to our brother [name removed]!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Dan - Family/friend
Assisted Living
July 3, 2023
5.0
Verified Review
My mother loved The Village.
My mother loved The Village. It was perfect for her; the friendly staff, excellent food, and pleasant atmosphere made her time there ideal. Unfortunately, she passed away in December from complications of a GI bleed. But our memories of her time there are entirely positive. I am grateful to have found The Village for her care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
May 3, 2023
3.0
Verified Review
Room for improvement
Since I'm not the one living there, my Aunt is, it's difficult to say. We've had some issues with Healthcare. She had a UTI for several weeks after telling the staff that she was not well. The in house doctor only comes twice a month. Also trouble with getting help after hours and weekends. There is always room for improvement.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
2
Activities
3
Value for Cost
3
TL - Family/friend
Assisted Living
October 10, 2022
5.0
Verified Review
My experience there was was a short term (30 day) stay for my Mother after hip replacement surgery. She was very well cared for there. Staff was excellent, friendly and knowledgeable. Always there quickly when called. They went the extra mile to get my Mom up and about. At first she didn't want to get out of her room but before she left she was enjoying going to dinner and the company of her dinner partners The accommodations were excellent, clean and comfortable. The grounds are well kept and enjoyable. The food was mostly good, some meals could have been better prepared. I wouldn't describe the meals as gourmet. If my Mother ever needs assisted living again, I will most definitely choose The Village at Primacy Parkway.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
anonymous - Family/friend
Assisted Living
August 9, 2022
3.0
Verified Review
Wouldn't Recommend
The meal plan and dining is very good. The residents get three proper meals a day. I am currently concerned about the caretaker staff, mainly regarding keeping my loved one clean. If I approach individual caretakers, they just deny it. So I'm having to go to the director. The common spaces in the facility are fine, although they could use some new carpets or at least deep clean them, and some of the furniture is outdated. The dining room is always very clean, as are the areas where they do activities. But ultimately I would like to see better personal care provided to my loved one.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
2
Meals & Dining
4
Activities
4
Value for Cost
3
anonymous - Toured community
Assisted Living
March 25, 2022
4.0
Verified Review
Community Tour
We had a very nice tour at The Village of Primacy Place, but it was very expensive. And they also had a one-time initial fee to move in that was extremely expensive.
Viewing 1-20 out of 45 reviews

Neighborhoods
around Village at Primacy Place

See what the neighborhood has to offer and what’s nearby:
Village at Primacy Place in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.

Frequently Asked Questions
about Village at Primacy Place

Village at Primacy Place offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Village at Primacy Place 9.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (901) 683-1800 to reach a resident at Village at Primacy Place.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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