About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Who are you searching for?

The Watermark at Cherry Hills

CompareSaveShare

6901 San Vicente Ave NE, Albuquerque, NM 87109

14 reviews
Add review
5 star
36%
4 star
43%
3 star
0%
2 star
7%
1 star
14%
See all reviews
8.5
Review score
1012 reviews
43 facilities
For more information about senior living options:
(866) 374-4058
The Watermark at Cherry Hills
CompareSaveShare
The Watermark at Cherry Hills
1616 Photos available
The Watermark at Cherry Hills in google map
street view of The Watermark at Cherry Hills

Connect With A Place for Mom Advisor:

Please enter a valid full name.

Please enter a valid phone number.

Please enter a valid email address.

By clicking Submit, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Anonymous
-
Family/friend
4.0
A caring community
I chose this community mainly because the room sizes were good, the price was in the medium range, and the staff ratios were good. They have had a lot staff turnover. The food is good and they are trying to accommodate dietary restrictions. I would recommend this community to other fam

About the facility
The Watermark at Cherry Hills

The Watermark at Cherry Hills in Albuquerque, NM is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

Is this your business? Claim your A Place for Mom listing

Amenities
at The Watermark at Cherry Hills

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Memory Care
  • Medication Management

Meals & Dining

  • Gluten-free
  • Guest Meals
  • Low / No Sodium
  • Restaurant Style Dining
  • International Cuisine
  • Vegan
  • Special Dining Programs
  • Room Service
  • Professional Chef
  • Vegetarian
  • No Sugar
  • Meals Provided

Room Amenities

  • Air Conditioned
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Cable or Satellite TV
  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Kitchenette

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Transportation at Cost

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Outside Patio
  • Central Fireplace
  • Computer or Media Center
  • Meeting Room
  • Outdoor Common Areas
  • Library
  • Beauty Salon
  • TV Lounge
  • Indoor Common Areas

Recreational areas

  • Movie or Theater Room
  • Game Room
  • Golf Course or Putting Green
  • Arts and Crafts Center
  • Piano or Organ
  • Fitness Center
  • Raised Garden Beds

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English
  • Spanish

Activities

  • Day Trips and Outings
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Community Service Programs
  • Activities On-site
  • Stretching Classes
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Sensory-based Programs
  • Activities Off-site
  • Devotional Activities Offsite
  • Intergenerational Programs
  • Art Classes
  • Gardening Club
  • Cooking Classes
  • Happy Hour
  • Wine Tasting
  • Reminiscence Programs
  • Trivia Games
  • Wii Bowling
  • Devotional Activities On-Site
  • Pet-focused Programs
  • Dances
  • Holiday Parties
  • Live Well Programs
  • Birthday Parties
  • Yoga / Chair Yoga

Compare

The Watermark at Cherry Hills
The Watermark at Cherry Hills

6901 San Vicente Ave NE, Albuquerque, NM 87109

Haven Care- Evergreen
Haven Care- Evergreen

10400 Calle Contendo NW, Albuquerque, NM 87114

The Village At Alameda outdoor common area
The Village At Alameda

8810 Horizon Blvd, Albuquerque, NM 87113

Palmilla Senior Living community entrance
Palmilla Senior Living

10301 Golf Course Rd NW, Albuquerque, NM 87114

Review score not available
9.3
Review score
7 reviews
9.3
Review score
7 reviews
5 star
72%
4 star
14%
3 star
0%
2 star
0%
1 star
14%
9.3
Review score
34 reviews
9.3
Review score
34 reviews
5 star
59%
4 star
29%
3 star
12%
2 star
0%
1 star
0%
9.3
Review score
154 reviews
9.3
Review score
154 reviews
5 star
64%
4 star
22%
3 star
5%
2 star
3%
1 star
6%
Studio
--
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for The Watermark at Cherry Hills

14 reviews
5 star
36%
4 star
43%
3 star
0%
2 star
7%
1 star
14%
Write a review
A Place for Mom has scored The Watermark at Cherry Hills with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Watermark at Cherry Hills has 14 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.6
Friendliness
3.6
Care Services
3.6
Staff
Meals & Dining
Activities
3.7
Value for Cost
3.6
A Place for Mom has scored The Watermark at Cherry Hills with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Watermark at Cherry Hills has 14 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Logo for Watermark Retirement Communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-14 of 14 reviews
Anonymous - Family/friend
Memory Care
August 10, 2020
4.0
Verified Review
A caring community
I chose this community mainly because the room sizes were good, the price was in the medium range, and the staff ratios were good. They have had a lot staff turnover. The food is good and they are trying to accommodate dietary restrictions. I would recommend this community to other families.
Cleanliness
4
Friendliness
3
Value for Cost
3
Care Services
3
Activities
4
Scott Miller - Family/friend
Memory Care
May 29, 2020
4.5
Verified Review
Very happy with this place for mom
All of the community spaces at Elan including the hallways and tables were kept very clean, however, a little more attention to the resident rooms would have been appreciated. The community staff had a consistent culture of love. Our family when they visited were also very impressed by the care here. The assisted living side was a little more sophisticated than the memory care side. They seemed to have better care and communication on the assisted living side. We would have appreciated if they had paid slightly more attention to the smaller details about my mother's care. Compared to her previous community, for the same money we were able to get my mother into a much higher level of care and she got a lot more attention here. They also assisted with getting her to her desired off-community events. The activities director was also good about getting my mother engaged in activities. The executive director is also amazing and very responsive. All the key staff were very accommodating and communicative.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
November 10, 2019
0.5
Run
Best to run, not walk, from Elan Santa Monica.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from The Watermark at Cherry Hills
November 12, 2019
Hello and thank you for your review. At Elan Santa Monica assisted living we take great pride in delivering passionate care and service to all of our residents. Nothing is more important than the happiness and well-being of the residents in our community. We have a great reputation of clear and consistent communication that helps family members rest assured that their loved ones are receiving the absolute best care. We take reviews and comments such as yours very seriously and provide correction action when needed. To gain a specific understanding of your concerns, we would like to extend an open invitation to further discuss at a time that best meets your schedule. Please message us directly on our social media account or website, and a member of our executive team will contact you as soon as possible. Thank you for taking the time to let us know your thoughts. We hope to hear from you soon.
Anonymous - Toured community
Memory Care
August 25, 2019
5.0
[name removed] did a great job and has moved up nicely at Elan. This is a nice, new inviting place. My husband said "I could live here!"
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Watermark at Cherry Hills
November 12, 2019
Thank you so much for the great review!!
Anonymous - Toured community
Memory Care
June 6, 2019
4.0
I toured this facility today for my Mom. It was really nice and clean. I think Mom will really like all the smiling faces and activities. Their residents look well cared for and happy. They even gave me lunch. I was pleasantly surprised how good the food was. Not at all what I expected from facility type food. I met with the nurse and she helped me understand what all my Mom will need as far as care and I feel very comfortable moving forward with this facility. [Name removed]
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from The Watermark at Cherry Hills
November 12, 2019
Wonderful to hear! Thank you for the great review!
Anonymous - Family/friend
Memory Care
March 20, 2019
1.0
Terrible Care and Customer Service
Let me start by saying that [name removed] and [name removed] who are the marketing employees at Elan Santa Monica are great and awesome to work with, and they will definitely answer all your questions and win you over. (Since I can't give zero stars to this facility, my one star is given entirely to [name removed] and [name removed].) The facility itself looks good from the outside, however when we viewed rooms there were dead cockroaches in two of the three rooms we viewed. Granted, they were dead, but still scattered all over. The shower never got warm and was cold whenever we tried to test it. The food was terrible. Extremely bland and even my elderly loved one said they disliked it. Now, to the important aspects of my post. I DO NOT recommend Elan in any way shape or form and I DO NOT recommend you put your loved one at this facility. We went to Elan because my family member needed memory care. We met with [name removed] and [name removed] who were wonderful and completely won us over in choosing their facility. As this was a very stressful situation for me and my family, they answered our millions of questions and addressed any concerns we had. However, we quickly came to learn that things on the front side of Elan, are perfect, and way too good to be true. Once my family member was actually at Elan, that's when things drastically changed. The care my family member received by the head "nurse" [name removed], was terrible, in that she did not provide care at all. We were told our family member would be checked on every 30 minutes around the clock and any instance that happened would be reported to us immediately, such as any falls, behavior issues. Anything. And we were adamant that we wanted to know what was happening as this was our loved one and this was a very difficult decision for us. Not only did we have family visiting the center daily, we called to check on our loved one at least 3 times a day to see how things were going. Every time we called or asked in person, we got the same answer, "Oh they're doing great! We love them! Nothing bad to report." Come to find out a week later that they were kicking my family member out of their facility for "bad behavior" such as walking around too much and going into other people rooms, and incontinence issues. This was absolutely ridiculous! For around $6000 a month, they were NOT doing their job of keeping an eye on my loved one or providing the care they promised. We later came to find out that they only checked on our family member about every two hours, if that, and they had fallen multiple times and we were never told. Unfortunately, my loved ones ankle started to swell up and we later found out they had almost broken a bone at Elan and no one there knew what had happened. The "nurse" [name removed] had horrible things to say about our family member's behavior, but when we asked why we weren't told about things as they were happening she couldn't give us a straight answer and eventually stopped answering or returning calls. I don't believe she ever actually worked directly with my loved one. She manages the techs and aids at the facility but never interacts with the residents herself. The director of the facility is just as bad. She stated Elan would give us $500 back and another $1000 since they kicked him out and couldn't provide adequate care on their part. We received the $500 however we NEVER received the other portion. She stopped returning our calls after we tried multiple times to reach her. They ended up pocketing thousands of our dollars after having our family member for barely over a week. Obviously they care more about money then their residents. Overall, Elan seems great in the beginning, but the care your loved one will receive once there is terrible. They don't keep to their word, the head nurse really only manages people, and the overall director has horrible customer service skills. And if that's how the director is, then to me that's a reflection of how the place is as a whole. Again, I DO NOT recommend this facility and instead they exceedingly disappointing us. (I do however recommend [name removed] located in [location removed] if you're looking for a facility that truly cares about your loved one and keeps their word. Look them up as they truly deserve your business.)
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Anonymous - Toured community
Memory Care
November 16, 2018
4.0
A beautiful new facility ...exceptionally clean, and a friendly staff... too large, too institutional looking tho. Extraordinary staff.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from The Watermark at Cherry Hills
November 18, 2018
We're glad you have had a great experience with our staff and our community. We appreciate your feedback.
Anonymous - Toured community
Memory Care
October 12, 2018
4.0
A lovely place with great ammenities. Even though my tour was scheduled and confirmed, no one knew I was coming and the person available to take me on the tour had only been there a short while and so couldn't answer all my questions. I would have selected this facility except that it was too far from my home.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from The Watermark at Cherry Hills
October 12, 2018
Thank-you for the review! We are so glad you were able to come by for a tour. If you'd ever like to come back and tour again, we'd be happy to show you around.
Anonymous - Toured community
Memory Care
September 30, 2018
4.0
A brand new facility...everything was open and bright. They have the same activities as the other senior living options; however, their location within a manufactured home park was a distraction. There is crime in that area. The costs were generally better than expected, but their location...
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Memory Care
March 29, 2018
2.0
Rates go up annually 2-4% which means we could pay as much as $2700 more annually. The memory care floor was newly built, decor beautiful and contemporary but quite sterile. One main gathering area only. Rooms small with no closets only one small armoire provided.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Anonymous - Toured community
Memory Care
December 14, 2017
4.5
Verified Review
Still growing and becoming established
This place is very new and very beautiful. However, when I took a tour they were still growing so they weren’t as established as I would’ve liked for my Mom. The management looked like they were on the right path with hiring the right people and the person that took us on the tour was able to answer all of our questions. The rooms didn’t come furnished and the residents would have to provide that, which is something I didn’t like. Overall, it was just a question of their newness and if they would be able to provide exceptional service from day one.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Anonymous - Family/friend
Memory Care
August 8, 2017
4.0
Verified Review
Huge Blessing
I am so thankful that I have this opportunity to have moved my dad from Florida to here it truly has been a blessing. I chose this facility for many reasons but the main factor was that it is brand new. The layout of the building is very similar to the community where he was in Florida. Right now the memory care unit only has 7 residents which are beneficial to my dad because he is getting that one on one attention that is needed.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Memory Care
May 16, 2017
5.0
Beautiful facility and nicely equipped rooms. Lovely amenities, dining area was spacious and open. Lots of light throughout. Will definitely bring my mother here for a visit when the time comes for me to move her. Prices were comparable to other facilities that provide the type of care. Nice staff and the few residents I met were very friendly. Definitely at the top of my list.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
April 14, 2017
5.0
Very nice facility and friendly staff, extensive cruise ship-like amenities available but possibly way more than what my dad would appreciate. Very costly
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-14 out of 14 reviews

Neighborhoods
around The Watermark at Cherry Hills

See what the neighborhood has to offer and what’s nearby:
The Watermark at Cherry Hills in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the New Mexico regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New Mexico regulations for Assisted Living.

Frequently Asked Questions
about The Watermark at Cherry Hills

The Watermark at Cherry Hills offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Call (505) 445-9200 to reach a resident at The Watermark at Cherry Hills.

Similar communities nearby

Find Assisted Living

Brookdale Tramway Ridge community exterior
8.6
Review score
87 reviews
8.6
Review score
87 reviews
5 star
37%
4 star
36%
3 star
16%
2 star
6%
1 star
5%
Studio, 1bd
Exceptional Senior LivingNew Mexico families looking for a more personalized senior living experience can find it here, at our luxurious senior living community that offers assisted living and Alzheimer’s and dementia care in Albuquerque, New Mexico. Known for its vibrant arts and culture...
Photo of Amaran Senior Living

Amaran Senior Living

9100 Holly Ave NE, Albuquerque, NM 87122
Starting at $X,XXX+ monthly
Studio, 1bd, 2bd
MorningStar of Rio Rancho community exterior

MorningStar of Rio Rancho

2301 Golf Course Rd SE, Rio Rancho, NM 87124
Starting at $X,XXX+ monthly
7.5
Review score
20 reviews
7.5
Review score
20 reviews
5 star
30%
4 star
25%
3 star
20%
2 star
10%
1 star
15%
Studio, 1bd, 2bd
The Woodmark at Uptown community exterior

The Woodmark at Uptown

7201 Prospect Place Northeast, Albuquerque, NM 87110
Starting at $X,XXX+ monthly
6.4
Review score
107 reviews
6.4
Review score
107 reviews
5 star
51%
4 star
30%
3 star
11%
2 star
4%
1 star
4%
Studio, 1bd, 2bd, Semi-Private
The Woodmark at Uptown: The Woodmark at Uptown is a senior living community in Albuquerque, New Mexico offering assisted living and memory care services for senior citizens. The Woodmark at Uptown is ideally located in Albuquerque's Uptown neighborhood, with fantastic sunsets and awesome views...
Photo of Life Spire Assisted Living Of North Albuquerque Acres
Studio, Semi-Private
MorningStar of Albuquerque outdoor common area

MorningStar of Albuquerque

8051 Palomas Ave NE, Albuquerque, NM 87109
Starting at $X,XXX+ monthly
8.5
Review score
31 reviews
8.5
Review score
31 reviews
5 star
59%
4 star
29%
3 star
3%
2 star
3%
1 star
6%
Studio, 1bd, 2bd
Photo of Life Spire

Life Spire

1001 24th Street SE, Rio Rancho, NM 87124
Starting at $X,XXX+ monthly
8.0
Review score
8 reviews
8.0
Review score
8 reviews
5 star
49%
4 star
25%
3 star
0%
2 star
13%
1 star
13%
1bd, Semi-Private
Life Spire has been in business for over 6 years. We provide a warm and homelike atmosphere within a secured setting. We started our line of work by assisting adults and children with disabilities to live at home and be active in the community. Our strong commitment to our mission lead the phone...
Photo of Avamere at Rio Rancho

Avamere at Rio Rancho

1000 Riverview Dr SE, Rio Rancho, NM 87124
Starting at $X,XXX+ monthly
8.4
Review score
76 reviews
8.4
Review score
76 reviews
5 star
34%
4 star
40%
3 star
14%
2 star
9%
1 star
3%
Studio, 1bd, 2bd, Detached Cottages / Bungalows, Semi-Private
Avamere at Rio Rancho offers residents the full spectrum of senior living options including independent, assisted living and a secure memory care community. Located on Albuquerque's west side, close to both Cottonwood mall and scenic Corrales, we are conveniently located near Presbyterian Rust,...
Photo of Morada Albuquerque

Morada Albuquerque

1620 Indian School Rd NE, Albuquerque, NM 87102
Starting at $X,XXX+ monthly
9.0
Review score
129 reviews
9.0
Review score
129 reviews
5 star
45%
4 star
30%
3 star
13%
2 star
5%
1 star
7%
Studio, 1bd
At Morada Albuquerque, you'll find a tightly knit community with the support you need to lead an independent life. Enjoy a family-style environment that fosters physical activity and social engagements, including yoga, bridge, educational seminars and a resident-led arts and crafts group. Morada...
Palmilla Senior Living community entrance

Palmilla Senior Living

10301 Golf Course Rd NW, Albuquerque, NM 87114
Starting at $X,XXX+ monthly
9.3
Review score
154 reviews
9.3
Review score
154 reviews
5 star
64%
4 star
22%
3 star
5%
2 star
3%
1 star
6%
Studio, 1bd, 2bd, Detached Cottages / Bungalows
Palmilla Senior Living puts premium independent senior living within your reach. We offer Independent Living, Assisted Living and Alzheimer's and Memory Care in Albuquerque, New Mexico. All of our living options stress independence and autonomy, providing the assistance you need to live...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top