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The Pinnacle of Louisville

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10451 Linn Station Rd, Louisville, KY 40223

9.2
Review score
28 reviews
Add review
9.2
Review score
28 reviews
5 star
60%
4 star
14%
3 star
18%
2 star
4%
1 star
4%
See all reviews
8.6
Review score
149 reviews
6 facilities
For pricing & availability:
(866) 374-4058
The Pinnacle of Louisville
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The Pinnacle of Louisville
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Anonymous
-
Child of resident/client
4.0
Care and communication trumps all
They have about an 8/1 ratio of residents to staff. Many of the caregivers are very attentive and care for their residents but they cannot keep eyes on every resident at every moment. They are required to check on them every 2 hours but it is much more frequent than that during the day. Th

About the facility
The Pinnacle of Louisville

From the enclosed courtyard to the spacious private and semi-private apartment homes, everything about The Pinnacle of Louisville was created with residents in mind. This intimate, homelike community was recently renovated to accommodate seniors with memory loss. Here, residents enjoy dementia-friendly amenities, stimulating activities, and chef-prepared meals each day.

All memory care services are tailored to each resident’s needs and abilities. Licensed, 24-hour nurses and certified staff take the time to get to know the residents and create a custom-tailored care plan. They also use the exclusive Flourish℠ memory care program to promote residents’ self-esteem through five key points:

  • Velocity program — Daily activities and events keep residents stimulated and engaged.
  • Oshibori experience — A daily routine that provides aromatherapy and serves as a reminder for mealtimes.
  • Grab-and-Go neighborhood activities — Spontaneous, small-group activities catered to residents’ individual needs.
  • S.T.A.R. — Specific Therapeutic Assisted Recreation, a family oriented program that encourages families to bring in personal items to share and reminisce with their loved ones.
  • Rest and Restoration program — An intervention program that provides audio and video engagement, as well as comfort, stimulation, and redirection.

Find peace of mind at The Pinnacle of Louisville.

State Licensing Information

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Senior living options offered

Memory Care

Pricing
for The Pinnacle of Louisville

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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The Pinnacle of Louisville
The Pinnacle of Louisville

10451 Linn Station Rd, Louisville, KY 40223

Magnolia Springs Louisville aerial view of community
Magnolia Springs Louisville

8225 Whipps Mill Road, Louisville, KY 40222

Sunrise of Louisville community exterior
Sunrise of Louisville

6700 Overlook Drive, Louisville, KY 40241

Traditions at Beaumont community exterior
Traditions at Beaumont

10210 Long Home Road, Louisville, KY 40291

9.2
Review score
28 reviews
9.2
Review score
28 reviews
5 star
60%
4 star
14%
3 star
18%
2 star
4%
1 star
4%
9.9
Review score
135 reviews
9.9
Review score
135 reviews
5 star
90%
4 star
10%
3 star
0%
2 star
0%
1 star
0%
9.7
Review score
54 reviews
9.7
Review score
54 reviews
5 star
67%
4 star
24%
3 star
7%
2 star
0%
1 star
2%
9.7
Review score
66 reviews
9.7
Review score
66 reviews
5 star
70%
4 star
24%
3 star
3%
2 star
0%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at The Pinnacle of Louisville

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Restaurant Style Dining
  • Meals Provided
  • Pureed Meals
  • Vegetarian
  • No Sugar
  • Low / No Sodium
  • Guest Meals
  • Professional Chef
  • Gluten-free
  • Anytime Dining
  • Special Dining Programs

Room Amenities

  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Ground Floor Units
  • Cable or Satellite TV
  • Garden View
  • Air Conditioned
  • Handicap Accessible
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Transportation at Cost
  • Uncovered Parking

Common areas

  • Indoor Common Areas
  • Barber Shop
  • Outside Patio
  • Beauty Salon
  • TV Lounge
  • Outdoor Common Areas
  • Library
  • Meeting Room
  • Butterfly garden / Hummingbird garden

Recreational areas

  • Game Room
  • Raised Garden Beds
  • Fitness Center
  • Arts and Crafts Center
  • Piano or Organ
  • Movie or Theater Room

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Dances
  • Holiday Parties
  • Intergenerational Programs
  • Yoga / Chair Yoga
  • Karaoke
  • Birthday Parties
  • Live Well Programs
  • Educational Speakers / Life Long Learning
  • Walking Club
  • BBQs or Picnics
  • Devotional Activities On-Site
  • Pet-focused Programs
  • Sensory-based Programs
  • Light Therapy Programs
  • Activities Off-site
  • Choir / Singing Club
  • Brain fitness / Dakim
  • Trivia Games
  • Reminiscence Programs
  • Stretching Classes
  • Activities On-site
  • Day Trips and Outings
  • Happy Hour
  • Art Classes
  • Live Dance or Theater Performances
  • Gardening Club
  • Live Musical Performances
  • Men's Club

Reviews

for The Pinnacle of Louisville

9.2Review score28 reviews
9.2
Review score
28 reviews
5 star
60%
4 star
14%
3 star
18%
2 star
4%
1 star
4%
RSL Management Group
8.6
Review score149 reviews6 communities
Write a review
A Place for Mom has scored The Pinnacle of Louisville with 9.2 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Pinnacle of Louisville has 28 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.1
Friendliness
4.6
Care Services
4.1
Staff
4.5
Meals & Dining
3.7
Activities
3.9
Value for Cost
4.2
A Place for Mom has scored The Pinnacle of Louisville with 9.2 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Pinnacle of Louisville has 28 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
RSL Management Group
8.6
Review score149 reviews6 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 28 reviews
Anonymous - Family/friend
Memory Care
October 2, 2024
4.0
Verified Review
Care and communication trumps all
They have about an 8/1 ratio of residents to staff. Many of the caregivers are very attentive and care for their residents but they cannot keep eyes on every resident at every moment. They are required to check on them every 2 hours but it is much more frequent than that during the day. The staff and directors are very knowledgeable and provide comfort (hugs, pats, and good listening). The directors are available on weekends and return my texts/calls promptly even when they are out of the building. They are understanding, show compassion to family members, and work with us as a caring team to find solutions to challenges. The facility has recently remodeled one whole wing and replaced carpet with nice looking wood floors. This helps keep the halls cleaner. The common rooms feel like a home with living rooms, cozy dining area and lots of natural light. The light is soft and ambient, not sterile. The man that helps with maintenance is kind to help with many jobs such as hanging TVs and picture frames, and moving furniture. There are thumb locks on the resident doors if a resident wants to shut the door and lock it (because it's difficult to keep other residents from coming into others' rooms and touching/taking things) but the caregivers prefer the doors open and residents to not be in their rooms all day but to participate in activities. The caregivers have ability to unlock doors. There is a very nice walking path outside but a family member must accompany the resident. Each resident's room has its own heat and ac. Another one of the best things about this facility is that they have nurses there on staff. So it is easy to be seen without having to leave.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
5
Caring daughter - Family/friend
Memory Care
August 30, 2024
4.0
Overall positive with some adjustments needed
Overall the staff is very nice and caring, they took the time to get to know my mom and understand her needs and personality/behaviors. The care services provided meet my mom's needs regarding nursing, general caretaking, and specialty services (Speech therapy as an example). The cleanliness is okay but could be improved. I've noticed the microwaves appear to never have been cleaned, the public restrooms are often not as clean as I'd like, the hallways smell like urine at times. The other area that is just average is the food, it is okay but not fresh and very full or preservatives. I would not choose to eat it if it was offered to me. It is a good value for the cost and the staff truly care about my mom and her well being.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
2
Activities
3
Value for Cost
4
Anonymous - Family/friend
Memory Care
June 4, 2024
5.0
Verified Review
Top notch
It was beneficial that the facility cares for memory care only. The staff was great. The cost was fair. Room sizes were adequate - not large, but I don't know that memory care patients need the large rooms. Not a lot of amenities, but again - not sure these types of patients need much.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
May 31, 2024
3.0
Verified Review
Our Experience
My loved one was previously a resident at The Pinnacle of Louisville and the overall experience for her at this facility was okay. The food was not good. The friendliness was good. The Pinnacle of Louisville was a nice place, but we had issues with the care and with the caregivers.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
2
Activities
3
Value for Cost
3
Robin C - Family/friend
Memory Care
May 31, 2024
5.0
Verified Review
Great facility for memory care - homey environment
I think everyone there genuinely cared about my mom. It is a 100% memory care facility. It is small. It has amazing outdoor living space. The activities are totally designed for the residents. They celebrate every holiday and more with fun activities, parades and parties. The staff communicated well with me on a regular basis as requested.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Sherri G - Family/friend
Memory Care
September 16, 2023
5.0
Loving Facility
Pinnacle of Louisville is a wonderful facility. We are so happy we moved our mother to this facility. All the staff from head down are so caring & loving. Price is reasonable compared to others & benefits given are well worth it. I highly recommend you consider Pinnacle for your loved ones. You won't be disappointed
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Gina C - Family/friend
Memory Care
July 11, 2023
5.0
Verified Review
highly recommend, mom has improved drastically since moving here
This is a great place for patients with memory care issues. Staff is very involved in keeping patients active and invoked in different activities. There rooms are very clean as is all the common places. Staff is very welcoming to family and provide updates on how your love one's day is going. You really get great care for your loved one. I highly recommend Pinnacle, my Mother came from another facility where she was basically laying in bed all day and could barely walk, which she could do when she went in. This she was moved to Pinnacle she has come alive again! She is like a different person, she is active in activities, she is eating better, just can't say how much she has improved!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
January 10, 2023
5.0
Verified Review
Awesome Place
Charter Senior Living was awesome. The staff was wonderful. And they excel at memory care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
December 2, 2022
5.0
Verified Review
Perfect for Memory Care
The staff has been great to work with. This is an exclusive memory care community. I don't think there is a better place for memory care residents, than Park. There are residents that are at different stages of their walk with memory care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
4
Value for Cost
5
anonymous - Family/friend
Memory Care
July 26, 2022
3.0
Verified Review
Quality of care fluctuations greatly.
Cleanliness
2
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
2
Value for Cost
3
anonymous - Toured community
Memory Care
March 10, 2022
3.0
Verified Review
My tour review
I was not really fond of this community. The tour was fine and the person that lead us around was great and very attentive.
Bob - Family/friend
Memory Care
January 12, 2022
3.0
Verified Review
Our experience
One of the things I have noticed is that the first day I was there they sent residents in for lunch, by the time everyone was seated they sat there for almost an hour before the food was brought to them with no drinks. When they were served they were on very cheap paper plates and plastic silverware, so I do think the food service could be improved. I know they are short staffed, but they do really have some great staff members that work here as well.
anonymous - Family/friend
Memory Care
September 29, 2021
5.0
Verified Review
A great place for senior living.
It's a nice, friendly place. They were great. I would highly recommend it for a family member. I haven't had any issues with the staff. I didn't have a chance to try the food, but it always looked good. All these types of places are expensive, but Charter's cost is about the same as anyplace else.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Value for Cost
4
Patrice L Southard - Family/friend
Memory Care
September 22, 2021
2.0
Lacking in care
They still owe me a refund and I have not received it. I took my father to the hospital because he was dehydrated. The staff was friendly but the CNA's did not chart liquid or food intake. My Dad was lost one time in someone elses room. I never saw anyone mop or clean the rooms or bathrooms. Food SUCKED! i am mad that I never received my prorated refund.
Cleanliness
1
Friendliness
4
Care Services
1
Staff
3
Meals & Dining
1
Activities
1
Value for Cost
1
anonymous - Toured community
Memory Care
August 12, 2021
4.5
Verified Review
my tour
We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.
Carolyn - Family/friend
Memory Care
July 21, 2021
5.0
Verified Review
Loving and Friendly Staff
I would tell others that it is a good value for your money. The people are friendly, and the place is clean. The staff are really caring. They treat each resident special. Right now, they don't have a lot of activities for the residents due to the pandemic. I would recommend the community to anyone that has a loved one with memory care needs.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Steve - Family/friend
Memory Care
April 6, 2021
5.0
Verified Review
Happy at Last
They are doing a great job with my mom at Park Louisville. They have at the end of the hallways an area where they put out snacks everyday for the residents, so that has been helpful for my mother. I would definitely recommend them to others looking. We have been pleased with our experience so far.
Anonymous - Family/friend
Memory Care
November 18, 2020
4.0
mt review of park louisville
You have to judge the facility for yourself. Room sizes are adequate, The food is average but they do have a variety. The grounds are well maintained and they do have a place for folks to go outside. I would recommend this community.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from The Pinnacle of Louisville
November 20, 2020
Thank you for your 4-star review! We are grateful that you would take the time to share your experience here.
Lisa D. - Family/friend
Memory Care
November 10, 2020
4.0
Verified Review
Cozy and loving care!
They have had a lot of turnover rate, which we believe it is probably due to COVID. For the two months we were able to visit, it is just adorable it is probably one of the warmest and coziest places we have seen. The women at the front desk are wonderful, and the value is phenomenal. Our loved one loves the staff and she has a favorite care giver that she sees at night. From our understanding the care services seem fine. The moment our loved one needs anything they are very quick to communicate with us. Our loved one does enjoy their pet therapy day,
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Response from The Pinnacle of Louisville
November 11, 2020
Thank you for your 4-star review! We are grateful that you would take the time to share your experience here. It's an honor to serve you and your loved one at Park Louisville!
Anonymous - Family/friend
Memory Care
June 5, 2020
3.0
Verified Review
Just okay
My mom was only there for a respite stay while we were on vacation for a month. My mom had a hard time adjusting and I think the the staff could have done more to help. They were informative during the intake process and they did answer my questions but they were not pro active when it came to care. I felt she was safe while she was there. The food was okay. The community was a little plain compared to other options in the area. It would not be my long term pick for my mom.
Cleanliness
4
Friendliness
4
Value for Cost
3
Care Services
3
Activities
3
Response from The Pinnacle of Louisville
June 29, 2020
Thank you for your review. Exceptional service and care is at the heart what we do. We invite you to share your experience in more detail with our corporate HR team at [removed]. We would welcome the opportunity in the future to change your 3-star review to 5 stars!
Viewing 1-20 out of 28 reviews

Neighborhoods
around The Pinnacle of Louisville

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about The Pinnacle of Louisville

The Pinnacle of Louisville offers Studio. Learn more.

A Place for Mom has scored The Pinnacle of Louisville 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (502) 423-8776 to reach a resident at The Pinnacle of Louisville.

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Studio, Semi-Private, 1bd

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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