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The Garden Plaza at Cleveland

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3500 Keith St NW, Cleveland, TN 37312

9.4
Review score
17 reviews
Add review
9.4
Review score
17 reviews
5 star
76%
4 star
24%
3 star
0%
2 star
0%
1 star
0%
See all reviews
8.2
Review score
580 reviews
40 facilities
For more information about senior living options:
(866) 374-4058
The Garden Plaza at Cleveland
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The Garden Plaza at Cleveland community exterior
1717 Photos available
88 Floor plans available
The Garden Plaza at Cleveland in google map

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Anthony
-
Child of resident/client
5.0
Nice pleasant community
I would rate Garden Plaza Independent Living 5 stars across the board. Mom has had a good experience with all the staff and has participated in a variety of activities. Overall it's a good value for the level of service provided. I have also been there many times and every interaction has

About the facility
The Garden Plaza at Cleveland

The Garden Plaza at Cleveland offers independent and assisted living to seniors in Cleveland, Tennessee. The peaceful courtyards and water fountain will draw you in — where you’ll notice lovely design features, like the high-domed ceiling and natural wood in the living room. The courteous staff welcomes you and aims to help you feel at home.

From here, you can enjoy distant views of the Appalachian Mountains, and the neighboring city of lively Chattanooga is just a short distance away. With plenty of options nearby, and The Garden Plaza community, you can experience country nostalgia and that Southern charm and hospitality at its best. Explore local history and anthropology at the Museum Center at 5ive Points, which shares Cherokee heritage with the community. Plenty of shopping and restaurants are also nearby, so a trip for goods and amenities is never too far away.

Community Amenities and Services

You can add as many activities to your calendar you like in this vibrant community. Regular activities include aquafitness, brain games, jewelry making, comedy hour, sing alongs, church services, outings, and more. There’s plenty of fun common areas for you to explore, too. Invite a neighbor to join you on the shuffleboard court or...

Read more

Senior living options offered

Assisted Living

Independent Living

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Amenities
at The Garden Plaza at Cleveland

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Low / No Sodium
  • No Sugar
  • Vegetarian
  • Meals Provided
  • Restaurant Style Dining

Room Amenities

  • Wheelchair Accessible Showers
  • Air Conditioned
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Ground Floor Units
  • Kitchenette
  • Bath Tubs
  • Full kitchen

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Computer or Media Center
  • Meeting Room
  • Central Fireplace
  • Indoor Atrium
  • Library
  • Outdoor Common Areas
  • TV Lounge
  • Beauty Salon
  • Outside Patio
  • Barber Shop
  • Indoor Common Areas

Recreational areas

  • Jacuzzi
  • Game Room
  • Swimming Pool
  • Woodworking Shop
  • Piano or Organ
  • Arts and Crafts Center
  • Fitness Center
  • Raised Garden Beds
  • Billiards Lounge

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Art Classes
  • Gardening Club
  • Visiting Chaplain or Priest
  • Bible Study Group
  • Day Trips and Outings
  • Wine Tasting
  • Water Aerobics
  • Community Service Programs
  • Activities On-site
  • Trivia Games
  • Stretching Classes
  • Brain fitness / Dakim
  • Activities Off-site
  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning
  • Live Well Programs
  • Karaoke
  • Yoga / Chair Yoga
  • Tai Chi
  • Forever Fit

Compare

The Garden Plaza at Cleveland community exterior
The Garden Plaza at Cleveland

3500 Keith St NW, Cleveland, TN 37312

Brookdale Mount Vernon Drive
Brookdale Mount Vernon Drive

1775 Mount Vernon Drive Northwest, Cleveland, TN 37311

Charter of Cleveland
Charter of Cleveland

2900 Westside Dr NW, Cleveland, TN 37312

Avail Senior Living
Avail Senior Living

1400 Stuart Rd NE, Cleveland, TN 37312

9.4
Review score
17 reviews
9.4
Review score
17 reviews
5 star
76%
4 star
24%
3 star
0%
2 star
0%
1 star
0%
9.8
Review score
40 reviews
9.8
Review score
40 reviews
5 star
74%
4 star
8%
3 star
10%
2 star
8%
1 star
0%
9.2
Review score
11 reviews
9.2
Review score
11 reviews
5 star
73%
4 star
18%
3 star
9%
2 star
0%
1 star
0%
8.0
Review score
5 reviews
8.0
Review score
5 reviews
5 star
60%
4 star
20%
3 star
0%
2 star
0%
1 star
20%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for The Garden Plaza at Cleveland

9.4Review score17 reviews
9.4
Review score
17 reviews
5 star
76%
4 star
24%
3 star
0%
2 star
0%
1 star
0%
Century Park Associates
8.2
Review score580 reviews40 communities
Write a review
A Place for Mom has scored The Garden Plaza at Cleveland with 9.4 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, The Garden Plaza at Cleveland has 17 reviews with an average "overall experience" of 4.7 out of 5.
Overall Rating
4.7
Cleanliness
4.8
Friendliness
4.7
Care Services
4.5
Staff
4.8
Meals & Dining
4.3
Activities
4.6
Value for Cost
4.6
A Place for Mom has scored The Garden Plaza at Cleveland with 9.4 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, The Garden Plaza at Cleveland has 17 reviews with an average "overall experience" of 4.7 out of 5.
Parent company
Century Park Associates
8.2
Review score580 reviews40 communities
Logo for Century Park Associates
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-17 of 17 reviews
Anonymous - Resident/client
Assisted Living
October 17, 2024
4.0
Verified Review
Review for The Garden Plaza at Cleveland
I don't like the food, but I do feel safe here
Cleanliness
5
Friendliness
4
Care Services
4
Staff
5
Meals & Dining
2
Activities
4
Value for Cost
3
Response from The Garden Plaza at Cleveland
October 22, 2024
Thank you for your feedback.
Anthony - Family/friend
Independent Living
October 17, 2024
5.0
Verified Review
Nice pleasant community
I would rate Garden Plaza Independent Living 5 stars across the board. Mom has had a good experience with all the staff and has participated in a variety of activities. Overall it's a good value for the level of service provided. I have also been there many times and every interaction has been nice, pleasant and professional
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Garden Plaza at Cleveland
October 22, 2024
We are very happy to have provided you with such a positive experience!
Patsy - Family/friend
Independent Living
January 11, 2024
5.0
Verified Review
Recommended
My loved one is a resident at The Garden Plaza at Cleveland and he loves it there. Very impressive place and staff. I would and have recommended it to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Garden Plaza at Cleveland
January 16, 2024
We appreciate your kind review. Please don't hesitate to reach out to us if there's anything we can do for you.
Cynthia - Resident/client
Independent Living
December 6, 2023
5.0
Verified Review
Old age and living can be luxurious
The Garden Plaza at Cleveland community is lovely with everything you could want in the apartments. It is a beautiful building with great seating areas throughout the community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Response from The Garden Plaza at Cleveland
December 7, 2023
Thank you for taking the time to give us this positive review. We hope you have a great day!
Andrea - Family/friend
Independent Living
June 8, 2023
5.0
Verified Review
Recommended
My mother is a current resident at The Garden Plaza at Cleveland. Everything has been great with our experience here so far. The cleanliness and friendliness are great. The staff and value for cost are also great. I would recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Response from The Garden Plaza at Cleveland
June 14, 2023
We appreciate your positive review about your experience with us. Please don't hesitate to reach out to us if there's anything more we can do!
Troy - Family/friend
Independent Living
May 16, 2023
5.0
Verified Review
The Garden Plaza at Cleveland is a great place to call home
At The Garden Plaza at Cleveland, everyone on staff is so very friendly and willing to help at any time. The housekeeping is first-rate and all of the housekeeping staff members are great. The food is okay, some meals are better than others. They have been struggling a bit with serving meals because they don't have enough servers, but they are working very hard to hire more people in order to serve the residents in a more timely manner.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from The Garden Plaza at Cleveland
May 18, 2023
Thank your for your kind review. If there's anything further we can do for you, we are happy to help!
Anonymous - Resident/client
Independent Living
April 24, 2023
4.0
Verified Review
It's going to be expensive yes, come and look
I'm a resident at The Garden Plaza at Cleveland. The staff is very friendly. The housekeeping is good. The meals are a hit and miss. I'm not sure if I would recommend this facility to family and friends.
Cleanliness
4
Friendliness
3
Care Services
3
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Response from The Garden Plaza at Cleveland
April 25, 2023
Feedback is important to us. May we talk to you further regarding your experience? Please call our executive director at (423) 479-4447.
Denise - Family/friend
Independent Living
April 4, 2023
5.0
Verified Review
A wonderful community for loved ones, would recommend, friendly and caring staff!
Overall, the Garden Plaza is a wonderful place for mom and the staff are all very pleasant and helpful. There's not a better place for mom! She's very happy there, Mom doesn't like the food because she doesn't go to the dining room and hasn't participated in any activities yet...not that the staff hasn't tried, repeatedly. She just prefers to be very reclusive.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Response from The Garden Plaza at Cleveland
April 5, 2023
Thank you for your kind review. Please don't hesitate to reach out to us if there's anything more we can do.
anonymous - Toured community
Assisted Living
August 22, 2022
5.0
Verified Review
tour review
Mary H - Family/friend
Assisted Living
June 17, 2022
4.0
Verified Review
Happy with our choice
My Mom loves it here at Garden Plaza, we are very satisfied with everything. She has already made so many new friends & loves all the activities they offer. We are very pleased with the whole experience.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
June 7, 2022
5.0
Verified Review
Very happy with our choice.
We visited several facilities, and The Garden Plaza at Cleveland was the best we saw. We're very happy with our choice and have had a good experience so far. The staff is very friendly and helpful. My mother can be particular about the food but is warming up to it. The facility physically is very nice as well, especially if you're a more active senior.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Value for Cost
4.5
Jennie - Family/friend
Assisted Living
March 7, 2022
5.0
Verified Review
Mom is happy
My mom is very happy here at The Garden Plaza at Cleveland, it is a great place. She is happier than she has been in a long time.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
October 14, 2021
4.0
Verified Review
My tour review
This community was beautiful, like walking into a cruise ship, well maintained, nice dining, very clean but the apartment size was too small for me.
Christie C - Toured community
Assisted Living
October 8, 2021
5.0
Verified Review
My tour review
This community is very nice and they did a very good job with the tour. They also did not have the comprehensive care package that we were looking for as well as that connection or feeling we were looking for with the community.
Ed and Sharon James - Resident/client
Independent Living
September 28, 2021
5.0
Verified Review
Lovely Place
We chose Garden Plaza mainly due to the location of the facility. We really lucked out and love it here and everything they have to offer. It is a wonderful place for people who need light house-keeping and meals cooked. I would absolutely recommend.
Cleanliness
5
Friendliness
5
Meals & Dining
5
Activities
5
Value for Cost
5
FDR - Family/friend
Independent Living
August 31, 2021
5.0
Verified Review
The best retirement home in the area.
This place is one of the best retirement centers I've ever been in, and I've been in a bunch of them. Their opening sales staff who introduce you and show you around are very thorough, very kind, and they listen. They're very attentive to what you have to say. I would recommend it to anybody who wanted to go into a retirement home. The head manager is phenomenal, just one of the best. His assistant is phenomenal as well. And she is actually the one who takes you around and shows you the apartments and amenities, and talks with you about what to expect, pricing, things of that nature. We had a very good experience with her as well. I think our loved one is getting a very good value for the room that she has and the amenities that they offer. The apartments and grounds are all very well kept, and the apartment is very sufficient for her needs. She's very happy with it. In fact, she's the happiest she's been in years.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Value for Cost
5
Don Stovall - Family/friend
Independent Living
June 8, 2021
4.5
Verified Review
Would Recommend Garden Plaza
I think my friend is really enjoying it. If I was going to pick a place to go, I would go to Garden Plaza. For one thing, it's reasonable compared to other places. And it's very nice accommodations. I know my friend is happy there, and we're very pleased that he's there as well.
Viewing 1-17 out of 17 reviews

Neighborhoods
around The Garden Plaza at Cleveland

See what the neighborhood has to offer and what’s nearby:
The Garden Plaza at Cleveland in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.

Frequently Asked Questions
about The Garden Plaza at Cleveland

The Garden Plaza at Cleveland offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Garden Plaza at Cleveland 9.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (423) 479-4447 to reach a resident at The Garden Plaza at Cleveland.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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