About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
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Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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StoryPoint Portage

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3951 W Milham Ave, Portage, MI 49024

9.8
Review score
246 reviews
Add review
9.8
Review score
246 reviews
5 star
76%
4 star
9%
3 star
5%
2 star
4%
1 star
6%
See all reviews
9.5
Review score
9782 reviews
123 facilities
For pricing & availability:
(866) 374-4058
StoryPoint Portage
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StoryPoint Portage
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Bruce L
-
Spouse or partner of resident/client
5.0
StoryPoint Portage review
They are very open to constructive criticism and make a concerted effort to address a concern. They have outstanding facilities and they are well maintained. Also I like the excellent staff ratio in support of residents.

About the facility
StoryPoint Portage

Welcome to StoryPoint Portage, a senior living community that offers independent, enhanced living, assisted living, and memory care services. Located in Portage, Michigan, the community offers a wide range of services that allow seniors to make the most out of their retirement.

Residents at StoryPoint Portage will also have plenty of access to community amenities. Running daily errands is easy with grocery stores, banks, and pharmacies nearby. For a fun day out with friends and family, visit local shopping centers, take a walk at local parks, or grab a bite to eat at one of the many restaurants.

Independent living is for individuals who want the privacy of an apartment home with the added benefits senior living offers and enhanced living is to promote the highest level of independence for individuals who need a little extra help. Both living options include meals, housekeeping, maintenance, transportation, activities, group outings, fitness programs, and educational seminars.

Residents at StoryPoint Portage will have a variety of floorplan options to best their lifestyle needs. Choose from apartments that feature open wheelchair-accessible spaces, kitchens, and private outdoor spaces.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Michigan, visit the

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for StoryPoint Portage

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at StoryPoint Portage

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StoryPoint Portage
StoryPoint Portage

3951 W Milham Ave, Portage, MI 49024

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42 reviews
9.0
Review score
42 reviews
5 star
45%
4 star
36%
3 star
12%
2 star
0%
1 star
7%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Amenities
at StoryPoint Portage

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • International Cuisine
  • Meals Provided
  • Organic
  • Restaurant Style Dining
  • Low / No Sodium
  • No Sugar
  • Professional Chef
  • Guest Meals
  • Room Service
  • Anytime Dining
  • Vegan
  • Gluten-free

Room Amenities

  • Ground Floor Units
  • Kitchenette
  • Fireplaces
  • Full kitchen
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub
  • Café or Bistro

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Pet Care Available
  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed

Common areas

  • Barber Shop
  • Indoor Common Areas
  • Beauty Salon
  • Library
  • Outdoor Common Areas
  • Computer or Media Center
  • Meeting Room
  • Central Fireplace

Recreational areas

  • Fitness Center
  • Raised Garden Beds
  • Billiards Lounge
  • Game Room
  • Movie or Theater Room
  • Piano or Organ
  • Arts and Crafts Center
  • Woodworking Shop
  • Jacuzzi

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands

Activities

  • Birthday Parties
  • Yoga / Chair Yoga
  • Tai Chi
  • Holiday Parties
  • Dances
  • Pet-focused Programs
  • Devotional Activities Offsite
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Stretching Classes
  • Live Musical Performances
  • Art Classes
  • Happy Hour
  • Live Dance or Theater Performances
  • Day Trips and Outings

Reviews

for StoryPoint Portage

9.8Review score246 reviews
9.8
Review score
246 reviews
5 star
76%
4 star
9%
3 star
5%
2 star
4%
1 star
6%
StoryPoint Group, LLC
9.5
Review score9782 reviews123 communities
Write a review
A Place for Mom has scored StoryPoint Portage with 9.8 out of 10 using our proprietary review score based on 93 reviews in the last 2 years. Over all time, StoryPoint Portage has 246 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.5
Friendliness
4.6
Care Services
4.3
Staff
4.6
Meals & Dining
4.2
Activities
4.3
Value for Cost
4.1
A Place for Mom has scored StoryPoint Portage with 9.8 out of 10 using our proprietary review score based on 93 reviews in the last 2 years. Over all time, StoryPoint Portage has 246 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Best of Senior Living 2023
StoryPoint Group, LLC
9.5
Review score9782 reviews123 communities
Logo for StoryPoint Group, LLC
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 246 reviews
Bruce L - Family/friend
Memory Care
November 14, 2024
5.0
Verified Review
StoryPoint Portage review
They are very open to constructive criticism and make a concerted effort to address a concern. They have outstanding facilities and they are well maintained. Also I like the excellent staff ratio in support of residents.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Resident/client
Assisted Living
November 13, 2024
5.0
Assisted Living- Story Point Portage
The staff at StoryPoint is caring, attentive to my needs and friendly. The environment is clean and well maintained. This is a wonderful facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
John S - Family/friend
Assisted Living
November 13, 2024
5.0
My mother has been here at StoryPoint for almost 2 years and is doing great! Her room, the food, and the staff are fantastic. We enjoy coming to visit her and are always warmly welcomed by the staff.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Anonymous - Resident/client
Assisted Living
November 13, 2024
5.0
Short Term Stay
I stay 1 tern for rehab after survivor accident. It was an excellent place to stay for physical and emotional healing. It truly was an extremely positive unique place to recover in all aspects. Staff and care made it a positive place of and community A lifetime experience.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
November 13, 2024
5.0
I never want to leave
My experience has been the best experience and movement I could have made. I moved sometime from a place that have ear wigs in the recommend bed bugs in my room so I moved to the 1st floor to another room. Unfortunately was cold until less heat. Here has been outstanding with friendly caregiver super staff. member clean rooms tasty food and fun things to do and is heat.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Ron M - Resident/client
Assisted Living
November 13, 2024
5.0
I recommend this place "Outstanding"
Excellent service, Excellent food, friendly other residents, friendly staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
October 11, 2024
5.0
Verified Review
Our families experience
It's always so clean and peaceful there. I think that adds so much to the resident's quality of life to have a well kept attractive environment. My mom said the meals were terrible. My mom was usually not a complainer but she did not like their food. At All.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
2
Activities
5
Value for Cost
4
Response from StoryPoint Portage
October 14, 2024
Hello, Thank you for your feedback! It’s wonderful to hear that your mom’s experience with us has positively impacted her quality of life. We always encourage residents and families to connect with our Executive Chef regarding any culinary preferences or dietary needs. We also have a substitute menu for additional options alongside our daily offerings. We would love to connect with you directly to address your specific concerns. Since your review is anonymous, please call our community and ask to speak with our Executive Director. Thank you!
Anonymous - Family/friend
Assisted Living
July 22, 2024
4.0
Verified Review
Addresses all your concerns
The staff is incredibly helpful and nice. They try very hard to please and pay attention to the residents. The facility is beautiful and the apartments are as nice as a one bedroom apartment can be. The dining room and music area are spacious and well appointed. It is expensive but the services they provide allow family members to just visit. No need to spend a whole visit doing chores. Plus a wonderful back up for family if visits can't be accomplished for a couple of weeks.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Value for Cost
3
Response from StoryPoint Portage
July 25, 2024
Hello, At our community, we have an incredible team that always prioritizes our residents. We're thrilled that you've experienced this firsthand! Our goal is to create the best environment and provide top-notch care for our residents, ensuring peace of mind for their families. Thank you for your review!
Raymond - Family/friend
Assisted Living
April 30, 2024
4.0
Verified Review
Recommended
The staff at StoryPoint Portage are friendly, caring, and helpful with basic necessities. Housekeeping happens every two weeks and the bedding is washed every two weeks. The staff communicates well. The move in process is pretty standard, nothing special. The meals are good and balanced l. Based on my loved one's experience, I would recommend StoryPoint Portage as a good place to go.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from StoryPoint Portage
May 2, 2024
Thank you for taking the time to share your feedback. We're glad to hear your loved one is having a positive experience in our community. We appreciate your recommendation and are happy to know that our team's friendliness and communication are making a difference. Thank you for choosing us!
David S - Family/friend
Assisted Living
April 8, 2024
5.0
New home for Dad
From the beginning application process to move in day, I had a very pleasant experience. The staff at Story Point did everything they could to make the transition for my Father easier. They were, kind, caring and professional. They went above and beyond to find solutions to unique challenges. Story Points facility offer a lot of opportunities. But most importantly the people will make my Fathers new life better. It is obvious that Story Point takes pride in selecting and training it's staff. I can not thank Story Point enough. I am very happy that we made the move and content with our choice.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from StoryPoint Portage
April 18, 2024
Hi David, Thank you so much for sharing your positive experience with us! We are grateful to hear that our team made the transition smooth for your father. We take pride in providing exceptional care and service to all our residents. We appreciate your kind words and are delighted to have your family as part of our community.
Renee - Family/friend
Assisted Living
February 22, 2024
5.0
Verified Review
Review for StoryPoint Portage
We picked the community because it felt like home and the staff was very inviting. I felt comfortable knowing that Dad wasn't going to be alone and that someone was always somewhere close by. And, even though pops didn't participate, it sounded like there were many activities that would help seniors build community and new friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Response from StoryPoint Portage
February 26, 2024
Hi Renee, We appreciate you choosing us for your dad's care based on our amazing team and the feel of the community. We offer many activities that residents can partake in if they choose. Thank you for your review!
Anonymous - Family/friend
Assisted Living
February 12, 2024
3.0
Verified Review
Our Experience
We had a very bumpy start to my mom's move in. Apartment wasn't cleaned ahead of time like promised. Billing, after two months, is still a mess. Housekeeping does not including dusting, so I have to go and do that on my own. As for communications, they are not great at getting back to me. It usually means I have to call several times, which is irritating. Meals are delicious though. They do a good job of dealing with dietary issues. Would I recommend them? Not for someone who is moving a loved one and doesn't live close by to check on things.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Response from StoryPoint Portage
February 19, 2024
Hello, We apologize that your move-in experience was not a positive one. We would like to connect with you as quickly as possible to address your concerns. Unfortunately, your review is anonymous, so we can't reach out to you. Please call the community and ask to speak with our Executive Director. Thank you!
Ruth S - Resident/client
Assisted Living
December 29, 2023
5.0
I am very happy living at Story Point. The staff have all been friendly and helpful. I like the variety of activities and that I can participate or not depending on how I feel. The variety of activities available is great.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from StoryPoint Portage
January 12, 2024
Hi Ruth, We love hearing that you're having a great experience at the community. Thank you for your review!
Anonymous - Toured community
Assisted Living
December 20, 2023
5.0
I toured the facility for my grandmother. Upon entering the first thing I noticed how clean the building was. Staff was able to answer all of questions with confidece and were very kind,
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Timm - Toured community
Independent Living
November 30, 2023
5.0
Very impressed!
Toured with my parents. It is comfortable, well maintained with very helpful staff. Five stars for cleanliness & friendly staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
David Johnson - Toured community
Memory Care
November 11, 2023
5.0
I would recommend Story Point
I was very pleased with everything that i found at Story Point Portage. [name removed] was knowledgeable and very helpful in all steps of application, [name removed] was wonderful ,warm and answered all my questions fully. [name removed] was very professional direct sand informed. Even though I was unable to bring my father in due to his passing, I would recommend Story Point o anyone. It felt calm relaxed with staff that enjoyed their job and caring for residents [name removed]
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
September 15, 2023
3.0
High turnover of help. Decline in promised services. Food service often closed for breakfast and lunch! A Lack of oversight from corporate with little or no visits to Portage. After house little or no staff available -- example -- lady feel, broke leg, took 2 hours before removed to hospital
Cleanliness
3
Friendliness
3
Care Services
2
Meals & Dining
2
Activities
2
Value for Cost
2
Response from StoryPoint Portage
September 19, 2023
Hello, We are concerned by the assertions made in your review and would like to address them with you directly as soon as possible. Unfortunately, you left this review anonymously, so we can't reach out to you. We have not had any recent falls in our community and would like to learn more about the incident you've outlined in your review. Please email our corporate team at insights@csig.com at your earliest convenience. Thank you.
Anonymous - Family/friend
Assisted Living
June 15, 2023
5.0
Verified Review
Definitely worth a look
This community is more active. The others had a much quieter library like feel like residents weren't to be seen other than mealtimes. Also only pace to have an "Enhanced living" niche between independent and Assisted Living. Best match for what we thought my dad's needs were. I would recommend. It's certainly worth looking at. Was the only one we looked at that had independent, EL, AL, and memory care accessible in same building.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Gabrielle T - Resident/client
Assisted Living
May 19, 2023
5.0
Have lived here since December 2022.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Beth G - Family/friend
Independent Living
May 17, 2023
4.0
Verified Review
I found the staff were very helpful and open to questions when getting my mom signed up. I find the overall community very friendly.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
3
Activities
5
Value for Cost
3
Viewing 1-20 out of 246 reviews

Neighborhoods
around StoryPoint Portage

See what the neighborhood has to offer and what’s nearby:
StoryPoint Portage in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Michigan regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Michigan regulations for Assisted Living.

Frequently Asked Questions
about StoryPoint Portage

StoryPoint Portage offers Studio, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored StoryPoint Portage 9.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (269) 329-0200 to reach a resident at StoryPoint Portage.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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