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8021 Christian Court, Louisville, KY 40222
For pricing & availability:
5 star
46%
4 star
38%
3 star
9%
2 star
5%
1 star
2%
9.6
Review score
10335 reviews
121 facilities
1212 Photos available
2121 Floor plans available
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Anonymous
-
Sibling of resident/client
4.0
Personal experience
StoryPoint Louisville East was recommended to us as an active and supportive senior apartment community for my 69-year-old brother, who is somewhat disabled following a stroke. We recently moved him into a ground-floor studio apartment, whose rent includes utilities, internet, cable TV, and three cooked meals per day. He is extremely pleased with not only his apartment, but also the cable TV lineup, the "excellent food", the other residents of the community that he has met, and the friendly, capable staff. Staff worked hard to get his apartment renovations completed as quickly as possible, and have been very responsive to our various requests. We are also pleased with the variety of activities offered and services available to community residents.
About the facility StoryPoint Louisville East
StoryPoint Louisville East is located in a peaceful corner of Louisville. You'll enjoy living in a quiet, beautiful home in the heart of so much convenience and excitement. We're just minutes away from all of the shopping, healthcare and culture of downtown, and just as close to Church Hill Downs, home of the Kentucky Derby.
Senior living options offered
Independent Living
Pricing for StoryPoint Louisville East
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Independent Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
StoryPoint Louisville East
8021 Christian Court, Louisville, KY 40222
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9.3
Review score
99 reviews
9.3
Review score
99 reviews
5 star
46%
4 star
38%
3 star
9%
2 star
5%
1 star
2%
9.9
Review score
140 reviews
9.9
Review score
140 reviews
5 star
90%
4 star
10%
3 star
0%
2 star
0%
1 star
0%
9.8
Review score
48 reviews
9.8
Review score
48 reviews
5 star
67%
4 star
23%
3 star
6%
2 star
2%
1 star
2%
9.8
Review score
35 reviews
9.8
Review score
35 reviews
5 star
83%
4 star
14%
3 star
0%
2 star
0%
1 star
3%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at StoryPoint Louisville East
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
Meals & Dining
- Low / No Sodium
- Guest Meals
- Kosher
- No Sugar
- International Cuisine
- Restaurant Style Dining
- Gluten-free
- Professional Chef
- Vegetarian
- Meals Provided
- Vegan
Room Amenities
- Wheelchair Accessible Showers
- Cable or Satellite TV
- Full kitchen
- Kitchenette
- Wi-Fi/high-speed internet
- Bath Tubs
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Uncovered Parking
- Complimentary Transportation
- Covered Parking
- Resident Parking Available
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Outside Patio
- Outdoor Common Areas
- Beauty Salon
- Barber Shop
- Library
- Computer or Media Center
- TV Lounge
- Meeting Room
- Indoor Common Areas
Recreational areas
- Billiards Lounge
- Fitness Center
- Arts and Crafts Center
- Game Room
- Piano or Organ
Services
- Beautician
- Housekeeping
Languages spoken
- English
- American Sign Language
Activities
- Holiday Parties
- BBQs or Picnics
- Happy Hour
- Forever Fit
- Birthday Parties
- Art Classes
- Live Well Programs
- Wine Tasting
- Activities Off-site
- Brain fitness / Dakim
- Educational Speakers / Life Long Learning
- Community Service Programs
- Trivia Games
- Devotional Activities Offsite
- Activities On-site
- Day Trips and Outings
- Live Dance or Theater Performances
- Stretching Classes
- Wii Bowling
- Devotional Activities On-Site
- Live Musical Performances
Reviews
for StoryPoint Louisville East
Write a review
A Place for Mom has scored StoryPoint Louisville East with 9.3 out of 10 using our proprietary review score based on 30 reviews in the last 2 years. Over all time, StoryPoint Louisville East has 99 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.2
Friendliness
4.4
Care Services
4.0
Staff
4.6
Meals & Dining
4.0
Activities
4.0
Value for Cost
4.0
A Place for Mom has scored StoryPoint Louisville East with 9.3 out of 10 using our proprietary review score based on 30 reviews in the last 2 years. Over all time, StoryPoint Louisville East has 99 reviews with an average "overall experience" of 4.2 out of 5.
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1-20 of 99 reviews
Anonymous - Family/friend
Independent Living
March 5, 2025
Personal experience
StoryPoint Louisville East was recommended to us as an active and supportive senior apartment community for my 69-year-old brother, who is somewhat disabled following a stroke. We recently moved him into a ground-floor studio apartment, whose rent includes utilities, internet, cable TV, and three cooked meals per day. He is extremely pleased with not only his apartment, but also the cable TV lineup, the "excellent food", the other residents of the community that he has met, and the friendly, capable staff. Staff worked hard to get his apartment renovations completed as quickly as possible, and have been very responsive to our various requests. We are also pleased with the variety of activities offered and services available to community residents.
Response from StoryPoint Louisville East
March 6, 2025
Hello,
Thank you for your thoughtful review! We’re thrilled to hear that your brother is enjoying his new home, friends and the community. Our team is dedicated to providing a supportive environment, and it’s wonderful to know he’s pleased with the activities and services. We appreciate your feedback!
Michelle J - Family/friend
Independent Living
January 27, 2025
staffing issues
Due to frequent staff changes, the food and food service quality varies greatly day by day. They have had ongoing maintenance/elevator issues that have taken a lot longer than they probably should have.
They were bought out last spring and they have had multiple manager changes since then. They have had a hard time keeping staff in the food service and cleaning. And when I say elevator issue, they had been having issues, had the elevator rebuilt basically in November with ongoing issues until some final Parts came in last week. And they only have one elevator in the building.
Response from StoryPoint Louisville East
January 29, 2025
Hi Michelle,
Thank you for sharing your feedback. We are glad to provide some updates. The elevator issue was due to a part that had to be shipped from the vendor, but we’re happy to let you know that it is now fully operational. We understand your frustrations with the leadership changes. As part of our rebrand to StoryPoint last summer, we also transitioned to new management, which included bringing in a new Executive Director in October. Additionally, we’ve recently expanded our team by adding new housekeeping staff to better serve our community. We have a dedicated team here and would love the opportunity to connect with you directly to resolve your concerns. Since we couldn’t identify you by your name, please feel free to call our community and ask to speak with our Executive Director. Thank you again for your feedback!
Judy F - Resident/client
Independent Living
December 17, 2024
Friendship are the best
I have a lot of friends here. I met my 2 best friends here. I enjoy the activities they do. The management responds quickly to any concerns.
Response from StoryPoint Louisville East
December 19, 2024
Hi Judy,
It’s wonderful to hear that you’ve found such great friendships and enjoy the activities in our community. We're glad our team is responsive to your needs. Your feedback means a lot to us! Thank you for your review.
George S - Resident/client
Independent Living
December 13, 2024
We love it here
This place is comfortable, friendly we take walks around the building in the hallways and visit our friends each day. We feel accepted and that really means a lot.
Response from StoryPoint Louisville East
December 19, 2024
Hi George,
It's wonderful to know that you find comfort and a sense of belonging in our community. The connections you make with friends are what truly enhance the experience, and we're glad to hear you enjoy your walks together. Thank you for your review!
Ethel H - Resident/client
Independent Living
December 11, 2024
I'm glad I chose Story Point
I really love everything about this place. The residents and staff are amazing. The people work here def enjoy their job. The food is awesome!
Response from StoryPoint Louisville East
December 13, 2024
Hi Ethel,
It’s wonderful to hear that you love the community and appreciate the dedication of our team. We strive to create a welcoming atmosphere, and we're glad that you enjoy the food as well. Your feedback means a lot to us! Thank you.
L Z - Family/friend
Independent Living
December 6, 2024
This place is decent
Clean, nice facility.
Staff is friendly.
Residents are friendly.
Food is only so, so. We were told a new chef had been hired. The food is not chef quality. The menu will say ‘baked spaghetti’ but they will serve a pie of spaghetti with some sauce on top and a sprinkle of orange and yellow cheese.
Yesterday, the vegetables at lunch were just all the vegetables from earlier in the week mixed together. They need to do better.
Response from StoryPoint Louisville East
December 13, 2024
Hello,
We appreciate your comments about the community and the friendliness of both the team and residents. Your feedback about the food quality is noted, and we are excited about the new changes to our culinary team with the addition of our new Chef! We would like to learn more about your experience directly and encourage you to connect with our Executive Chef so we can learn more. Thank you.
Shirley F - Resident/client
Independent Living
November 25, 2024
Going the extra mile
When I needed to get a real id in order to visit relatives in another state, I needed help to obtain the necessary certificates (birth, marriage, ect) a staff member assisted me.
Response from StoryPoint Louisville East
November 26, 2024
Hi Shirley,
We're glad to hear that our team was able to assist you in obtaining the necessary certificates for your real ID. It’s great to know that we could help make your visit to your relatives possible. Your feedback is truly appreciated! Thank you for your review!
Anonymous - Resident/client
Independent Living
November 25, 2024
Happy Resident
I like living here, everyone is very helpful. I have had a very good experience here. The staff is very helpful and friendly. With new management I can see everything getting better everyday. I like living here.
Response from StoryPoint Louisville East
November 26, 2024
Hello,
Thank you for your review. We're glad to hear that you're enjoying your experience in the community and appreciate the supportive atmosphere. It's great to know that the changes are positively impacting your stay. Your feedback motivates the team to continue improving every day!
Anonymous - Family/friend
Independent Living
November 22, 2024
Needs improvement
The food does not meet standards for well balanced meals. The chef is using recipes she's never tried before and they seem to run out of food frequently. Even basics like coffee.
They are replacing the elevator and there's no way to get residents from the 2nd and 3rd floor out without carrying them in some fashion or calling the fire department. Meals are being delivered and what they ordered from the provided menu are not being delivered. I called and left a message for the GM or AGM and still have not received a call back yet.
I cannot recommend this place yet.
Response from StoryPoint Louisville East
December 4, 2024
Hello,
Thank you for your review. We always strive to accommodate our residents' preferences by offering substitutions for daily meal options if the standard menu isn't to their liking, including fresh salads and other meals. We’re also pleased to inform you that the elevators have been fully replaced after being down for one week, and our maintenance team is actively working to ensure they meet all operational standards. We greatly value feedback and would love the opportunity to connect with you directly to better understand your concerns and work on solutions. Since your review is anonymous, we are unable to reach out to you directly and have not noted any recent calls. Please call our community directly and ask to speak with our Executive Director. Thank you!
Anonymous - Resident/client
Independent Living
November 15, 2024
Great people! Staff 5 stars!
Response from StoryPoint Louisville East
November 26, 2024
Hello,
Thank you for your review!
Anna Marie Kaiser - Family/friend
Independent Living
September 19, 2024
Caring staff
The staff is very caring and supportive. Very nice rooms with utilities, cable, and meals included. Activities and field trips are offered. [name removed] is my family member's favorite staff member. She is always willing to help solve any problem that may arise.
Response from StoryPoint Louisville East
September 23, 2024
Hi Anna Marie,
Thank you for your wonderful review! We’re delighted to hear that your loved one is having a great experience and even has a favorite team member. Your feedback means a lot to us!
Melissia M - Family/friend
Independent Living
September 17, 2024
The staffing transition is a disaster
I wrote a check at the end of July to pay for August and it has yet to be cashed. I provided banking info so that future payments could be taken right out of the bank. The September payment has yet to be deducted. The invoice I received at the end of August was not itemized and was for over $[removed]. I called that day and left a message. I saw the assistant GM the following week and asked about it and she said the wrong invoices went out and new ones would be run. It has been almost 3 weeks now and no one has called me back and I have not received a revised invoice. Shortly after my mother moved in, the general manager was terminated. I believe the next one has now left and a new one starts in October. A new chef has been hired so hopefully the food will improve. I am told the sales person has left as well. When I go there twice a week I see the assistant GM and occasionally the activity director but no one else. There is seldom anyone at the desk.
Response from StoryPoint Louisville East
September 27, 2024
Hello Melissa,
We’re glad to have connected with you directly and assisted you with your concerns. If you have any further questions or issues, please don’t hesitate to reach out to our Executive Director. Thank you.
Anonymous - Toured community
Independent Living
September 16, 2024
StoryPoint Middletown
We have been here a year and we really like it. We think the staff is excellent. [name removed] does a great job here.
Response from StoryPoint Louisville East
September 17, 2024
Hello,
Thank you for your review! We’re thrilled to hear that you’re satisfied with our dedicated team. Your feedback is greatly appreciated.
BILL H - Resident/client
Independent Living
July 9, 2024
Now storypoint
Holiday Oxmoor is now story point Louisville East the name change hasn’t changed too much yet. I’ve been here now for for about 2 1/2 months, my experience so far has been that the people are very nice. The staff is very nice. The residence are very nice making a few friends story has changed a few things but basically for the best better the menu has changed a little bit, but they’re still serving three nice meals a day, I moved from a house with 3500 ft.² to a room with 500 ft.² gradually adjusting to it but so far everything is going well. I’m doing well.
Response from StoryPoint Louisville East
July 25, 2024
Hi Bill,
We recognize that transitioning into senior living can be an adjustment, but we're delighted to hear that you're enjoying our community and our exceptional team. If there's anything you require during this period of adjustment, please feel free to inform our Executive Director. Thank you!
SB - Family/friend
Independent Living
June 27, 2024
Review for StoryPoint Louisville East
The staff is super friendly and the residents are mostly nice, too!
Response from StoryPoint Louisville East
July 5, 2024
Hello,
We're thrilled to know you are having such a positive experience! Our team takes pride in creating a welcoming environment for all residents. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. Thank you.
CC - Family/friend
Independent Living
May 8, 2024
Review for Holiday Oxmoor Lodge
It is a wonderful place to put your loved one and you feel good that they are in a place that is like home. The only problem I have is the variety of food. What they have is good but it is repetitive. Need to switch it up more or have more options.
Response from StoryPoint Louisville East
June 11, 2024
Hello,
As StoryPoint Louisville East, we're excited to announce that we're under new ownership and are committed to continuous improvement. Your feedback is invaluable to us, and we'd love to connect with you directly to learn more about your culinary concerns. We always encourage our residents or their families to reach out to our Executive Chef or Executive Director with any questions, preferences, or concerns they may have. Please don't hesitate to call our community and ask to speak with our Executive Director. Thank you for considering StoryPoint Louisville East, and we look forward to addressing your concerns!
Anonymous - Family/friend
Independent Living
April 29, 2024
Holiday Oxmoor Lodge review
Oxmoor is too high for what they offer. They keep raising prices. Initially it started out great and then declined. I think they try to good but just don't have together yet. Also, it appears they have a high staff turnover which is concerning.
Response from StoryPoint Louisville East
June 12, 2024
Hello,
We're excited to announce that we are now under new ownership as StoryPoint Louisville East. We value your feedback and would love the opportunity to connect with you to learn more about your review and experience. Please connect directly with our Executive Director so we can address your concerns appropriately. Thank you!
Anonymous - Family/friend
Independent Living
March 29, 2024
Our Experience
My loved one is a resident at Holiday Oxmoor Lodge and overall the experience has been poor. The janitorial/maintenance staff is good. The rest of the staff has been okay to poor. They have major staff shortages and frequent staff changes, particularly in the dining room and kitchen. The value for cost is poor.
Response from StoryPoint Louisville East
April 4, 2024
Thank you for your feedback. I have shared your concerns with the General Manager, and she would appreciate the opportunity to hear more about them. Please email me at CustomerService@AtriaSeniorLiving.com if you would like to be put in touch.
Anonymous - Family/friend
Independent Living
March 15, 2024
Would recommend
We love the location, 3rd party therapy on-site, and the meals. But we are less pleased with the issue of under staffing, the apt cleaning not as frequent as promised, and often slow to respond to requests.
Terry B - Resident/client
Independent Living
February 27, 2024
FAMILY
I've been here over 7 years and I love everything about this place. The staff is great the entertainment is great, Activities are fun. Really good food. I really enjoy all the different stuff we get to do here and all of the people that live here are really nice
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Frequently Asked Questions about StoryPoint Louisville East
StoryPoint Louisville East offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored StoryPoint Louisville East 9.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (502) 425-2402 to reach a resident at StoryPoint Louisville East.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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