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100 Shady Trails Pass, Cedar Park, TX 78613
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RANDAL HOWARD
-
Family/friend
5.0
SERENITY
We have been most pleased with the owners and staff these past few months. Mother seems to be content, the facility continues to be spotless and fresh. The staff is caring and attentive to her needs. We recommend Serenity at Cedar Park.
About the facility Serenity at Cedar Park
Serenity at Cedar Park in Cedar Park, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Residential Care Home
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Amenities at Serenity at Cedar Park
Healthcare Services
- Staffing & Ancillary Services
- High Acuity Care
- Incontinence Care
- Medication Management
- Non-Ambulatory Care
- Diabetic Care
- Memory Care
Meals & Dining
- Vegetarian
- Low / No Sodium
- No Sugar
- Meals Provided
Room Amenities
- Air Conditioned
- Wheelchair Accessible Showers
- Handicap Accessible
- Wi-Fi/high-speed internet
Community Amenities
Transportation & parking
- Transportation at Cost
Common areas
- Outside Patio
- Indoor Common Areas
- Library
- Outdoor Common Areas
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Devotional Activities On-Site
- BBQs or Picnics
- Educational Speakers / Life Long Learning
- Live Musical Performances
- Live Dance or Theater Performances
- Art Classes
- Pet-focused Programs
- Holiday Parties
- Activities On-site
- Birthday Parties
- Stretching Classes
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Serenity at Cedar Park
100 Shady Trails Pass, Cedar Park, TX 78613
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1.0
Review score
23 reviews
1.0
Review score
23 reviews
5 star
61%
4 star
9%
3 star
9%
2 star
4%
1 star
17%
9.8
Review score
37 reviews
9.8
Review score
37 reviews
5 star
70%
4 star
19%
3 star
8%
2 star
0%
1 star
3%
8.5
Review score
21 reviews
8.5
Review score
21 reviews
5 star
61%
4 star
10%
3 star
10%
2 star
0%
1 star
19%
8.5
Review score
15 reviews
8.5
Review score
15 reviews
5 star
73%
4 star
20%
3 star
0%
2 star
0%
1 star
7%
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Residential Care Home
Care types offered
2
Memory Care, Residential Care Home
Care types offered
2
Memory Care, Residential Care Home
Care types offered
2
Memory Care, Residential Care Home
Reviews
for Serenity at Cedar Park
Write a review
A Place for Mom has scored Serenity at Cedar Park with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Serenity at Cedar Park has 23 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.0
Friendliness
3.8
Care Services
3.8
Staff
1.0
Meals & Dining
1.0
Activities
3.8
Value for Cost
3.8
A Place for Mom has scored Serenity at Cedar Park with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Serenity at Cedar Park has 23 reviews with an average "overall experience" of 3.8 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 23 reviews
Deb W - Family/friend
Residential Care Home
June 29, 2024
There is NO Serenity at Cedar Park-New Name Now
Serenity sold. Get this place updated! Now called Shady Trails Assisted Living and we had an awful experience there. The health care, food and engagement should be questioned! There was constant turnover of staff.
RANDAL HOWARD - Family/friend
Residential Care Home
June 27, 2019
SERENITY
We have been most pleased with the owners and staff these past few months. Mother seems to be content, the facility continues to be spotless and fresh. The staff is caring and attentive to her needs. We recommend Serenity at Cedar Park.
Mary Ann - Family/friend
Residential Care Home
June 27, 2019
5 stars!
Mom has lived here for about 15 months, but only the last 3 months have been under the new ownership of [name removed] with the name Serenity. The new owners have already incorporated a lot of positive changes and the whole environment there is now much more relaxed and comfortable for both residents and their families. The new owners have listened to our feedback and suggestions and are striving to make living at serenity as pleasant an experience as possible. The home has always been clean and there are no unpleasant odors like you may find in the larger, more institutional type facilities. The home is in a very nice neighborhood, it has a great open floor plan with a very spacious, comfortable living room and a large, family style dinning room table. There is a beautiful back patio where the residents can enjoy the fresh air and sunshine. The home cooked meals are always good and prepared according to the individual needs of each resident. One of the things we like best is the high caregiver to resident ratio. Since the new owners took over, there have been 5 residents with at least two caregivers each day, and one overnight. There are often nursing students and other helpers there as well. And the new owner is also on site regularly, and sometimes the director is there as well. The caregivers are all kind and seem to enjoy what they do. Often times, the residents are gathered around the table playing bingo, or flashcards, or coloring together. The residents all seem content and well cared for. All in all, I would recommend Serenity Cedar park as a good home for your loved one when living alone is no longer an option.
Mary Ann - Family/friend
Residential Care Home
October 26, 2018
A good option when independent living is no longer possible.
My Mom seems happy at Covenant House and enjoys interacting with the other residents. The caregiver to resident ratio is pretty good. Covenant House is always clean, and being an actual house versus the more institutional type facilities, and being in a nice neighborhood, makes it a nice "homey" environment. Covenant House is a good transitional place when independent living is no longer an option.
RANDAL L HOWARD - Family/friend
Residential Care Home
October 18, 2018
Most excellent!
We have only had my mother at Covenant House for a couple of months, but so far everything is exceptionally great. The staff and all concerned are compassionate, efficient, and ready to help us, or our mother in any way they possibly can we appreciate all they do for her.
Kim Minks - Family/friend
Residential Care Home
October 18, 2018
Home Care
My mother was at Covenant House for almost a year and this was the most caring and compassionate home for her. She needed 24 hour care and our home did not meet her physical needs. We moved her into Covenant House where she had the care she needed and it was like being in a real home - because it is a real home. The staff is loving and truly cares about the residents. There is also a very low ratio of residents to care-givers that is just not possible with the larger, more commercial facilities. I highly recommend Covenant House if your loved one is in need of full time care and you want them to live in a true-home atmosphere.
Anonymous - Family/friend
Residential Care Home
October 18, 2018
Never use Covenant House!
Inconsistent in home care, home health and hospice. [Name removed] is a flake and [name removed] the house manager runs the show poorly.
Kellie - Family/friend
Residential Care Home
October 18, 2018
My father has had the best care possible for 17 months at Covenant House. If your family needs peace of mind for your the sake of your loved one, reach out to them.
nolan lujan - Family/friend
Residential Care Home
October 17, 2018
Great place for Mom
Covenant House has been the perfect place for my 93 year old Mother for the past 3 months. The staff is kind, super attentive and extremely professional. My Mom now feels like one of the "family". It truly is a relief to know she is in such a comforting and safe environment.
Gelsey Mahanes - Family/friend
Residential Care Home
June 18, 2018
Disappointed by the owners of Covenant House
The owners of Covenant House misrepresented Covenant House as capable of memory care and a place where residents can age in place. Shortly after relocating my 92 year old grandma to Covenant House, we were asked to relocate her with no notice. (Their contract specifies a 30 day written notice). They are unwilling to refund my grandma's money. We are concerned the owners of Covenant House are moving seniors in and out and relying on keeping their funds to fund their business. We are opening an investigation to make sure seniors aren't being scammed.
We didn't anticipate needing to move my grandma to a 3rd home but I'm happy to recommend a reliable and experienced assisted living home with a separate memory care unit if you need a new place to consider in your search.
Response from Serenity at Cedar Park
July 12, 2018
We are very confused by this Review - We built our Assisted Living to care for our own Mom. Covenant House has a 2018 - “5 star rating” which hangs on our wall. We also passed our state mandated, un-announced drop in inspections with flying colors.
This residents grandchild is obviously upset. Social media and reviews are often one sided, we hate to have to defend our exemplary care and integrity but this review is not factual.
The facts:
We have a goal of doing everything we can to insure that a resident in our home can “age in place” and never have to leave. Every family is told both verbally and in our contract, if their loved one becomes a danger to themselves or other residents or our staff they could be asked to relocate and find a facility which is more appropriate for their care needs. Sadly, that was the case with this resident.
We are not a lock down facility yet we worked with her medical staff to do everything in our power to protect our residents and staff and allow her to stay with us. It was not possible.
We followed our contractual obligations and we did give this family a 30 day notice. Our staff and the owners were actively helping the family to find an appropriate facility. Her family was able to do so in about 2 weeks and we refunded them the funds for the rest of the month.
There is no “scam” as losing a resident is never beneficial to the family or the facility. You can’t “fund” a business with less residents which is never desirable.
And lastly our staff and other residents build relationships as we are only a 10 bed facility. A resident leaving the house because they are asked to or because they “age in place” and relocate to heaven is difficult on everyone.
Gelsey Mahanes - Family/friend
Residential Care Home
June 13, 2018
Regret Moving to Covenant House
Moving my 92 year old grandma to Covenant House proved a poor choice. She was there 2 months before the owners asked us to find her a new home. We ended up moving her in and out of Covenant House twice in 2 months and incurring 2 community fees. They recommended we move to the facility we just came from.
As you can imagine, moving took a toll on my grandma and I'm sad they weren't willing to refund her Community Fee. Just know they can ask you to leave immediately and keep your loved one's money. We trusted them as loving Christians and didn't anticipate them taking advantage of my grandma's bank account.
Our lawyer is reviewing the contract but make sure you add a few clauses for your loved one's protection.
Response from Serenity at Cedar Park
July 13, 2018
As this review is from the same person as above we will address those items which are not factual or previously addressed:
We do have an appropriate industry wide non- refundable community fee, which is contractual and understood by all. This resident was not charged a 2nd community fee which would have been immoral as well as not according to our contract. There is a 1 time fee.
We mentioned the facility she did come from along with other local lock down facilities we had found through an internet search. It is not typical yet our staff and we as the owners were doing everything in our power to assist this family as it was difficult time everyone involved.
We could not “recommend” a specific lock down memory care as it is not our field of expertise.
As Stated before: We gave this resident 30 day notice. We family and staff were all working together to find her an appropriate facility which was accomplished in 2 weeks. This family was also refunded a prorated amount for the remainder of the month.
We did nothing that was not fully discussed during admissions, not only verbally but through a signed contractual document. Which the owner goes through with all families page by page.
We have not heard from any lawyers.
FYI: The medical professionals be it MD, RN, Home Health or Hospice, individuals which are in our home on a regular basis, who know this industry praise us. They have told us “You are the very best residential facility we have ever seen” - “I’ve never seen a facility run so efficiently” “you have more true hand on care then any of the facilities we visit.” And these well respected professionals refer possible residents to us on a regular basis.
Anonymous - Family/friend
Residential Care Home
May 9, 2018
The Best Ever
We have never seen a home so full of love and care! They truly do have enough caregivers to care for these elders. Many of the other homes we tried for our mother, were not honest about their ratio of caregivers and we knew our Mom was not safe. Covenant House is different the owners are in and out all of the time and they have a full time administrator. Mom loves the home cooking and her meals around the table with her friends. She seems to be flourishing and we love that they personalize the activities so everyone is included. The staff know mom well, they take care of her needs quickly and with gentleness and Love. When we say it is the best - that opinion comes from experiencing facilities who had staff that were over worked and underpaid, these girls are the best they love what they do!!
Anonymous - Toured community
Residential Care Home
September 26, 2017
Not the right fit
I really liked the Assisted Living by Covenant House. It is a very nice and lovely community. My loved one is not very old but she needs a lot of care. I did not think it would be a good fit for her, that she would need people who she would be able to socialize with on her same level.
Response from Serenity at Cedar Park
July 13, 2018
Thank you -
Anonymous - Resident/client
Residential Care Home
July 28, 2017
The Right Place For Now
It is the perfect place and they are doing a great job. However there is not enough people for my parent to interact with. It is a very small home and they are getting bored.
Response from Serenity at Cedar Park
July 13, 2018
We do many different personalized as well as group activities with our residents. Our residents are often at many different levels of need for care both physically and mentally - It is our desire to focus on each resident individually, as well as together to insure they are happy and engaged with everyone and everything going on in our home. Discussion with our resident families is important. We wish this was not an "Anonymous" review so we could specifically focus on him/her.
Anonymous - Toured community
Residential Care Home
May 19, 2017
Options for care
I toured this community for me the care for my husband. This was not the feeling that we were looking for. The atmosphere was dark and did not give a good feeling. The had a list of activities for the residents. We would suggest that other families tour this community for care of a loved one.
Response from Serenity at Cedar Park
July 13, 2018
Thank you for saying "We would suggest that other families tour this community for care of a loved one." We usually have all of our blinds open and it is usually very bright and sunny.
Kim Minks - Family/friend
Residential Care Home
March 22, 2017
Gret care.
This is the best place for my mother I have ever found. The team is focused on providing quality physical care and they take time to spend personal time with the residents. They also provide spiritual care which is so important especially at this stage of life. My mother feels truly loved.
Response from Serenity at Cedar Park
July 13, 2018
Thank you Kim - We loved Beth she was such a bright light! We were honored to be caring for her during all the time she was with us, including the moment she relocated to heaven.
Anonymous - Family/friend
Residential Care Home
February 16, 2017
Things are going well
The caregivers are doing a wonderful job taking care of mom. I liked this care home as the staff are professional and I like the attention they give everything. The food is homemade and she seems to like it. They keep the home clean. I would recommend this community.
Response from Serenity at Cedar Park
July 13, 2018
Thank you - We always try to be the very best we can be! We have a wonderful staff!
Granddaughter - Family/friend
Residential Care Home
January 8, 2017
Caring, home-like
The facility truly looks and feels like a home, and the staff treats each resident as if they really were their family. Unique needs of residents are given special attention, and caregivers are highly skilled. This place is infinitely better than a nursing home!
Response from Serenity at Cedar Park
July 13, 2018
Thank you - When you said "Unique needs of residents are given special attention" That is part of our vision to meet each and every resident moment by moment at their point of greatest need 24/7.
Anonymous - Family/friend
Residential Care Home
November 29, 2016
Outstanding Community!!
I have been very pleased with this community, the overall staff have done a wonderful job at making sure my mother is comfortable and feels safe in her new living environment. She has been participating in many of the activities and has really enjoyed the company of the other residents. The chef does a great a job on the meals he prepares for the residents and makes sure the food is healthy and well balanced. I have no complaints and would recommend this place to anyone.
Response from Serenity at Cedar Park
July 13, 2018
THANK YOU! Wonderful - Comfortable - Safe thank you for those kind words.
We will continue to strive for excellence.
lisa Roth - Family/friend
Residential Care Home
October 24, 2016
They are friendly!
Everybody has been extremely helpful and reassuring during this transition! We can not thank them enough for all they have done to help us.
Response from Serenity at Cedar Park
July 13, 2018
Thank you!
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Frequently Asked Questions about Serenity at Cedar Park
Serenity at Cedar Park offers Private and Semi-Private. Learn more.
A Place for Mom has scored Serenity at Cedar Park 1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (512) 250-9108 to reach a resident at Serenity at Cedar Park.
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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