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Promise Pointe at Tampa Oaks

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12110 Morris Bridge Rd, Temple Terrace, FL 33637

6.3
Review score
36 reviews
Add review
6.3
Review score
36 reviews
5 star
55%
4 star
28%
3 star
3%
2 star
3%
1 star
11%
See all reviews
For more information about senior living options:
(866) 374-4058
Promise Pointe at Tampa Oaks
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Promise Pointe at Tampa Oaks
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Lisa K
-
Child of resident/client
5.0
Promise Pointe
The staff is super friendly. They genuinely care for the residents. Although it's a bit pricey, the care and staff make it well worth it. Extremely happy my Mom is in their care.

About the facility
Promise Pointe at Tampa Oaks

Promise Pointe at Tampa Oaks in Temple Terrace, FL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Promise Pointe at Tampa Oaks

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care
  • High Acuity Care

Meals & Dining

  • Vegetarian
  • No Sugar
  • Meals Provided
  • Special Dining Programs
  • Room Service
  • Professional Chef
  • Low / No Sodium
  • Restaurant Style Dining
  • International Cuisine
  • Gluten-free
  • Guest Meals

Room Amenities

  • Kitchenette
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Ground Floor Units
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Handicap Accessible

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Transportation at Cost
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • TV Lounge
  • Beauty Salon
  • Indoor Common Areas
  • Barber Shop
  • Central Fireplace
  • Meeting Room
  • Computer or Media Center
  • Main Street Shops
  • Library
  • Outdoor Common Areas
  • Outside Patio

Recreational areas

  • Piano or Organ
  • Arts and Crafts Center
  • Raised Garden Beds
  • Fitness Center

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • Devotional Activities On-Site
  • Pet-focused Programs
  • Forever Fit
  • Holiday Parties
  • Yoga / Chair Yoga
  • Tai Chi
  • Live Well Programs
  • Birthday Parties
  • Happy Hour
  • Cooking Classes
  • Art Classes
  • Gardening Club
  • Brain fitness / Dakim
  • Wii Bowling
  • Trivia Games
  • Wine Tasting
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Devotional Activities Offsite
  • Catholic Services
  • Activities Off-site
  • Intergenerational Programs
  • Karaoke
  • Day Trips and Outings
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Stretching Classes
  • Activities On-site
  • Community Service Programs

Compare

Promise Pointe at Tampa Oaks
Promise Pointe at Tampa Oaks

12110 Morris Bridge Rd, Temple Terrace, FL 33637

Legacy at Highwoods Preserve
Legacy at Highwoods Preserve

18600 Highwoods Preserve Pkwy, Tampa, FL 33647

The Meridian at Brandon community exterior
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Tampa Gardens Senior Living
Tampa Gardens Senior Living

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6.3
Review score
36 reviews
6.3
Review score
36 reviews
5 star
55%
4 star
28%
3 star
3%
2 star
3%
1 star
11%
9.8
Review score
40 reviews
9.8
Review score
40 reviews
5 star
66%
4 star
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3 star
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1 star
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9.7
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9.7
Review score
22 reviews
5 star
86%
4 star
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3 star
0%
2 star
0%
1 star
5%
9.5
Review score
120 reviews
9.5
Review score
120 reviews
5 star
61%
4 star
27%
3 star
8%
2 star
1%
1 star
3%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Promise Pointe at Tampa Oaks

6.3Review score36 reviews
6.3
Review score
36 reviews
5 star
55%
4 star
28%
3 star
3%
2 star
3%
1 star
11%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Promise Pointe at Tampa Oaks with 6.3 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Promise Pointe at Tampa Oaks has 36 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.0
Friendliness
4.1
Care Services
3.8
Staff
3.7
Meals & Dining
3.6
Activities
3.9
Value for Cost
3.8
A Place for Mom has scored Promise Pointe at Tampa Oaks with 6.3 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Promise Pointe at Tampa Oaks has 36 reviews with an average "overall experience" of 4.1 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 36 reviews
GR - Family/friend
Assisted Living
September 4, 2024
1.0
Verified Review
Review for Promise Pointe at Tampa Oaks
We found it to be understaffed and I would not recommend it to anyone. It was not a pleasant experience to say the least -
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Lisa K - Family/friend
Assisted Living
June 27, 2024
5.0
Verified Review
Promise Pointe
The staff is super friendly. They genuinely care for the residents. Although it's a bit pricey, the care and staff make it well worth it. Extremely happy my Mom is in their care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
November 7, 2023
1.0
Verified Review
Review for Promise Pointe at Tampa Oaks
Our experience with Promise Pointe was as bad as it could be. They are unethical, dishonest and do not care for a second about their residents.Stay away dishonest with no integrity.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Family/friend
Assisted Living
September 29, 2023
4.0
Verified Review
[name removed] , the Community Relations Director, has been very responsive and helpful. The other residents I meet seem happy. Dad participates in many of the community activities and has made a lot of new friends. Alternate "always available" menu is appreciated. Dad has reported some difficulties communicating with the dining room staff, because many of the servers speak very little English. On several occasions, there has been no one at the front desk to admit us (family) when we arrived at the front door of the facility. I feel someone should be there at all times, for a number of reasons. Sometimes residents sitting outside have opened the door for us, but other times they are (understandably) reluctant to do so. Dad's apartment is quiet and has a beautiful view. It took a month for me to get my dad's phone number ported. I was told to disconnect his previous service, which took half a day to get done. About a week later, I found out that the number couldn't be ported because it wasn't in service! I then had to go replace the equipment I had returned, reconnect it at my dad's previous residence, have the service restored, and pay a [fee removed] connection fee before the porting process could begin. It took several weeks of back and forth between the PP staff, me, my dad, and my dad's doctor to get my dad's medication administration working smoothly. Overall Dad is safe, clean, fed, happy, and has a better life than he did at his house at this stage of his life.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Lenny T - Toured community
Assisted Living
December 6, 2022
5.0
Impressive
Very knowledgeable and the areas were clean. The staff was very understanding to my issues and did their best to either give an answer or find the answer . The common area were very clean and appeared to be new
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
November 15, 2022
2.0
Verified Review
Tour experience
Promise Pointe at Tampa Oaks was a lovely facility. At first we were working with [name removed] and he was amazing. He was happy, welcoming, positive and just had a great attitude. He gave us so many details and helpful information. Unfortunately he left and the person that they replaced him with, [name removed], was the complete opposite. That ended up being the reason we did not choose Promise Pointe.
Shields C - Resident/client
Assisted Living
October 28, 2022
5.0
Atmosphere
The staff is excellent in treatment of us. The people are very contented and happy to talk with each other. The entertainment is well thought out and provide ways to meet and greet. Games are pleasant, Exercise classes Keep us fit and healthy, Food is very good and tasty!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Lisa - Family/friend
Assisted Living
October 19, 2022
4.0
Verified Review
Promise Point at Tampa Oaks review
Our loved one has recently moved in from a previous community and it already has been such a better experience. This facility, the staff members and the quality of care is so much better. The director [name removed] is always present. Every time we come to visit she always says hi and knows our names.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Pam K - Family/friend
Assisted Living
June 29, 2022
4.0
From the first interview, the staff was concerned, caring and compassionate. They are always friendly and concerned about my mom's wellbeing. Also helpful to the family! Did not give a 5 as I have nothing to compare it to.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Toured community
Memory Care
May 20, 2022
3.5
Verified Review
Community Tour
The people I dealt with at Promise Pointe of Tampa Oaks were very nice. And the tour was a positive experience. We just preferred a different community. Size and number of residents was the determining factor - we were looking for a place that was not too big but not too small.
Lafonda O - Industry reviewer
Assisted Living
May 5, 2022
4.0
Very nice facility, friendly staff.
Rhea G - Family/friend
Assisted Living
May 5, 2022
4.0
[name removed] likes living here. It is very clean and she has her privacy while still getting help when she needs it.
Charles H - Family/friend
Assisted Living
May 5, 2022
4.0
Clean, staff are nice and treats mom very well.
David M - Family/friend
Assisted Living
May 5, 2022
5.0
I really do like PP. The staff is friendly, and caring. The management is very responsive.
Karen F - Family/friend
Assisted Living
May 5, 2022
5.0
anonymous - Family/friend
Assisted Living
March 29, 2022
3.0
Verified Review
The staff are extremely helpful and friendly. The facility is beautiful and resort like. They have many activities and amenities provided for the residents. They are dealing with staffing shortages just like everyone else in the industry. The staffing shortages is what leads to the lack of care services. I would recommend them to others with that caveat.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
P R H - Family/friend
Assisted Living
March 7, 2022
5.0
Verified Review
Peace of Mind
It has been a positive experience for us. Your loved one will be clean, dressed, and taken care of has been the best part of the experience for us. Some of the activities include bingo, hydrations, and more for the residents to do in memory care. The food is good for my loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
5
Sal U - Family/friend
Assisted Living
December 16, 2021
5.0
Excellent facility! Exceeded in my families expectations.
Lisa C - Family/friend
Assisted Living
December 16, 2021
5.0
My father has been living at Promise Pointe for 7 weeks now. The staff here has been very patient and kind as he has gotten used to his new environment. The meals are good and he is enjoying the increased socialization. My sisters and I appreciate the positive atmosphere and friendly and competent staff.
Debbie K - Resident/client
Assisted Living
December 16, 2021
5.0
I love it!
Viewing 1-20 out of 36 reviews

Neighborhoods
around Promise Pointe at Tampa Oaks

See what the neighborhood has to offer and what’s nearby:
Promise Pointe at Tampa Oaks in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Florida regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Florida regulations for Assisted Living.

Frequently Asked Questions
about Promise Pointe at Tampa Oaks

Promise Pointe at Tampa Oaks offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Promise Pointe at Tampa Oaks 6.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (813) 694-2153 to reach a resident at Promise Pointe at Tampa Oaks.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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