About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Milestone Senior Living Cross Plains

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1870 Market Street, Cross Plains, WI 53528

8.4
Review score
22 reviews
Add review
8.4
Review score
22 reviews
5 star
67%
4 star
14%
3 star
5%
2 star
9%
1 star
5%
See all reviews
7.6
Review score
523 reviews
38 facilities
For pricing & availability:
(866) 374-4058
Milestone Senior Living Cross Plains
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Milestone Senior Living Cross Plains community exterior
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Milestone Senior Living Cross Plains in google map
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Brianna R
-
Loved one of resident/client
5.0
A Beautiful Cozy Facility
It has been a great experience. The staff and Administration are fantastic and always ready to help. It is such a homey environment nestled in the hill amongst the country view! I have been to bigger facilities and was treated more like just a room number than a person. People here all kno

About the facility
Milestone Senior Living Cross Plains

The vibrant community, Fountain View Village, brings class to senior living in a desert area northeast of Phoenix, Arizona. New renovations to independent living, assisted living, and memory care are expected to be finished in winter of 2022. Beyond those improvements, the community also provides rehabilitation and skilled nursing care services. Over 500 feet, the World’s Famous Fountain can be seen from the community. Within three miles of the community is a variety of medical facilities, art gallery, museum, hiking trail, and a golf course.

From suites to two bedrooms, size of apartments depend on care types. A balcony or terrace may be included in some apartments. Every senior’s needs vary, so personalized care plans help create the perfect type of care for your loved one. Emergency systems and round-the-clock staff provide extra comfort for seniors to live in peace safely. EverSafe 360°, is a program focusing on senior’s safety from medical needs to extra disinfecting protocols.

Throughout the week seniors can use scheduled transportation services to attend medical appointments, community outings, or go shopping. With a mountain view, the classy restaurant-style dining area serves chef prepared meals. A fitness center, outdoor pool, art center, billiards table, salon and spa, and more...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Milestone Senior Living Cross Plains

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Milestone Senior Living Cross Plains

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Milestone Senior Living Cross Plains community exterior
Milestone Senior Living Cross Plains

1870 Market Street, Cross Plains, WI 53528

Charter Senior Living of Verona community exterior
Charter Senior Living of Verona

1125 N Edge Trail, Verona, WI 53593

Brookdale Middleton Stonefield
Brookdale Middleton Stonefield

6701 Stonefield Road, Middleton, WI 53562

Cardinal View Senior Living community exterior
Cardinal View Senior Living

3820 Tribeca Dr, Middleton, WI 53562

8.4
Review score
22 reviews
8.4
Review score
22 reviews
5 star
67%
4 star
14%
3 star
5%
2 star
9%
1 star
5%
9.2
Review score
31 reviews
9.2
Review score
31 reviews
5 star
42%
4 star
19%
3 star
16%
2 star
10%
1 star
13%
9.1
Review score
37 reviews
9.1
Review score
37 reviews
5 star
51%
4 star
27%
3 star
14%
2 star
0%
1 star
8%
8.9
Review score
14 reviews
8.9
Review score
14 reviews
5 star
79%
4 star
0%
3 star
14%
2 star
7%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Milestone Senior Living Cross Plains

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care
  • Incontinence Care

Meals & Dining

  • Meals Provided
  • Guest Meals
  • No Sugar
  • Low / No Sodium
  • Room Service
  • Vegetarian
  • Gluten-free

Room Amenities

  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Full kitchen
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Resident Parking Available

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed

Common areas

  • Outdoor Common Areas
  • Indoor Common Areas

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Activities On-site
  • Devotional Activities Offsite
  • Devotional Activities On-Site

Reviews

for Milestone Senior Living Cross Plains

8.4Review score22 reviews
8.4
Review score
22 reviews
5 star
67%
4 star
14%
3 star
5%
2 star
9%
1 star
5%
Jaybird Senior Living
7.6
Review score523 reviews38 communities
Write a review
A Place for Mom has scored Milestone Senior Living Cross Plains with 8.4 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Milestone Senior Living Cross Plains has 22 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.5
Friendliness
4.6
Care Services
4.2
Staff
4.2
Meals & Dining
4.6
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored Milestone Senior Living Cross Plains with 8.4 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Milestone Senior Living Cross Plains has 22 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Jaybird Senior Living
7.6
Review score523 reviews38 communities
Logo for Jaybird Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 22 reviews
Brianna R - Family/friend
Memory Care
September 12, 2024
5.0
A Beautiful Cozy Facility
It has been a great experience. The staff and Administration are fantastic and always ready to help. It is such a homey environment nestled in the hill amongst the country view! I have been to bigger facilities and was treated more like just a room number than a person. People here all know my name and I am treated like family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Matt B - Family/friend
Memory Care
May 31, 2024
5.0
Verified Review
Wonderful caring staff in a comfortable country setting.
Mom's care givers were awesome! Very pleasant to talk with when we visited. I could really feel their sadness when mom did pass.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Elizabeth N - Family/friend
Memory Care
March 31, 2024
1.0
Don't put a loved one there.
Awful. Corporate demoted the administrator and replaced with corporate people, or several short lived adminins. Resident care neglected. Safety checks are not done. Good staff members have left out of frustration with complaints not being addressed, low wages, lazy coworkers. Most staff are useless or don't care as to how to handle falls, answering pages in a timely manner, speaking to residents with Dementia, getting them up, dressed, and meds given. Laundry piles up and some of it is put in rooms not put away for them. Even tenants on Assisted living side are being ignored and not taken care if. They market the heck out of the place with ridiculous slogans/ campaigns. Red carpet treatment for example. What a joke. Residents had moldy and urine stained furniture for over a year. It was cleaned constantly but beyond cleaning. Ripped cushions, etc. Great idea to put fabric covered furniture where everyone is incontinent. 1 washer broken for over a year.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
4
Activities
4
Value for Cost
1
Anonymous - Family/friend
Memory Care
October 18, 2023
5.0
Verified Review
Recommended
My loved one was previously a resident at Milestone Senior Living Cross Plains and overall our experience at this facility was good. The only thing that wasn't so good was the activities, there was lots of TV watching. Otherwise, things were great! The cleanliness, friendliness and staff were great. The care services, meals and value for cost were great. The staff was very friendly and patient with the residents. The food looked good with a nice variety. Overall, I would recommend Milestone Senior Living Cross Plains to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
5
Peter - Family/friend
Assisted Living
May 30, 2023
2.0
Verified Review
Very Disappointed
We moved Mom to a skilled nursing facility in Spring Green. Milestone lacked the staff to provide for the care plan they developed when Mom first arrived in March. Delayed response time resulted in Mom trying to do more than she was supposed to and falling several times. Their unwillingness to provide assistance unless asked and Mom's attitude that she can do it on her own resulted in a decline in her health from the falls and growing inability to care for herself.
Cleanliness
4
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
4
Activities
2
Value for Cost
2
Anonymous - Family/friend
Memory Care
February 8, 2023
5.0
Verified Review
My review of Milestone Senior Living Cross Plains
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Matt B - Family/friend
Memory Care
February 6, 2023
5.0
Verified Review
A great fit
The initial meeting was great. Nice tour with a lot of useful information. [name removed] answered all our questions and some we didn't even think to ask. We spent almost 2 hours talking with him. Really eased our minds. We have really enjoyed visiting mom. The staff are all so friendly, it is always the same people. We go during the day and it is always the same 3 nurses and they are outstanding. They are great with communication and always let us know what is going on and are responsive to her needs. The pay is all inclusive, it increases as the care increases. The layout is great and easy to navigate. I would absolutely recommend them, I think it is one of the best in the area.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
September 29, 2022
3.0
Verified Review
Very Nice Facilities
This is a nice, secluded place. They have comfortable rooms for the residents. The staff are friendly. The community is close to family to be able to see our loved one easier. The doorbell response time from the staff could be improved, as it does take a while for them to respond. The room has nice windows and private bathroom for my loved one. The community is able to provide medication management, bathing, and dressing assistance, and the community works well with hospice.
Cleanliness
3
Friendliness
5
Care Services
2
Staff
3
Value for Cost
3
anonymous - Family/friend
Assisted Living
August 25, 2022
4.0
Verified Review
Definitely recommend Milestone for your loved one
Overall the cleanliness of the community and our loved ones apartment most of the time is good, sometimes our loved ones bathroom could use a little more upkeep. We are very happy with the quality of care our loved one is receiving. The meals and dining service has been a nice experience they are very accommodating. If our loved one does not want to eat in the dining hall they will bring up her food with no issues. They also have really nice activities going on.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
anonymous - Family/friend
Memory Care
August 10, 2021
5.0
Verified Review
I would recommend
Our loved one at Milestone seems to be really happy with the meals and dining service. The value for cost is comparable.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Response from Milestone Senior Living Cross Plains
August 16, 2021
Thank you for taking the time to share your experience with us! We take pride in providing Red Carpet service and are thrilled to hear your positive feedback.
Mike - Family/friend
Memory Care
November 10, 2020
5.0
Verified Review
Overall good community for a loved one
It was a newer building and has a lot of rooms, the people were very friendly, and the price was reasonable. Our loved one has not complained about the food, I would have to give it a four out of five. We would recommend this community to a family or friend.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
Anonymous - Toured community
Memory Care
November 7, 2018
4.0
The facility was clean and the director indicated that there was a lot of interaction between the memory care and assisted living areas with activities. There were several residents walking around or using wheelchairs in the halls and the director greeted them and knew them all by name. The level of security seemed good, but we would need to understand that a bit more. They only had 2 rooms available at the time of the tour. We were there in the evening so there wasn't much activity to observe. I don't completely understand the pricing. There is a flat fee and then a daily fee based on the level of care that is needed, but I couldn't get a good understanding for how much the daily fee could be or what the range would be.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Memory Care
November 17, 2017
4.5
Verified Review
Dad Is happy
They are doing very well I love the community and I love the people. My dad has to wear a wristband and if he gets to close to the doors they will lock, I feel good about him being safe. They have handrails all over for fall risks. This community is well lit. They have 3 large common area spaces 2 with T.V.'s and one diningroom. The food is good and the menus are healthy. The staff engages him to join the activities like singing and music. The staff are easy to get a hold of and they answer my questions quickly. I would recommend this to my friends or family.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Anonymous - Family/friend
Memory Care
June 30, 2017
4.0
Verified Review
Comfortable Living!!
I have no complaints about how things are going for my loved one since she has made the move into this community. The staff are very easy to work with and I am comfortable with the quality of care they have been providing my loved one. Overall great place and I would recommend it to anyone.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Memory Care
January 11, 2017
4.5
Verified Review
[Removed] was awesome to work with!!
My experience with [Removed] at this community was very pleasant. She was great to work with and did an awesome job during our tour. Everything they had was set up wonderfully and they had lots of great amenities available to the residents. I liked how clean everything was and that they record everything on a computer not paper. All of the residents also get pendants to wear around there neck in case they need anything at any time they can just press the button on the necklace. The staff members also wear pagers that connect to those pendants so they have fast response times. This place was a top choice it was just very far from my family.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Anonymous - Toured community
Memory Care
December 5, 2016
5.0
Verified Review
Care for a friend
I was happy to see that my friend had received great care at this community. He was happy with the staff and the care he received. The food was appealing to him. They did have activities, but he did not participate. The community was very clean and he was happy here. I would recommend this community to others families for excellent care for a loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
October 31, 2016
5.0
Verified Review
Tender Loving Care!!
The Milestone Senior Living community was a very well maintained place which we really liked. The staff always did a very good job keeping us informed on my fathers progress. The complex offered a large variety of really interesting activities .
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
October 19, 2016
5.0
Verified Review
Knowledgeable Tour Guide!!
I took a very quick and brief tour of this place. The staff that i got to meet were friendly. I didn't like the location of it. The activities that they offered weren't gonna meet my loved ones needs so that's why this place didn't work out. It was a pretty new community, there weren't a lot of people living there yet.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Sheryl - Family/friend
Memory Care
August 23, 2016
4.5
Verified Review
Extremely pleased
Christine, Bobbi and the entire staff at Milestone in Cross Plains have gone the extra mile to make sure that everyone is happy with the apartment. The fresh flowers available weekly is a welcome extra perk that we love. I'd highly recommend this facility for your loved one
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Anonymous - Family/friend
Memory Care
February 12, 2016
1.5
We feel the staff at Milestone are under qualified.
Cleanliness
2.5
Friendliness
5
Value for Cost
2.5
Care Services
2
Activities
2
Viewing 1-20 out of 22 reviews

Neighborhoods
around Milestone Senior Living Cross Plains

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Wisconsin regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Wisconsin regulations for Assisted Living.

Frequently Asked Questions
about Milestone Senior Living Cross Plains

Milestone Senior Living Cross Plains offers 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Milestone Senior Living Cross Plains 8.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (608) 413-0451 to reach a resident at Milestone Senior Living Cross Plains.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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