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1650 CR 245, Georgetown, TX 78633
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M D
-
Spouse or partner of resident/client
5.0
Love my husband being here very happy
I would highly recommend this community for you or your loved one without any hesitation. They are very attentive and the care that they have provided is more than I could have done for my loved one. They have activities like crafts, and socialization time with other residents. They also have games for the residents to play to keep them up and busy, my loved one likes hanging out with the other residents.
About the facility Mercy House Georgetown
Exceptional Assisted Living & Memory Care in a Peaceful, Country-Like Setting At Mercy House, we provide 5-star senior living in a welcoming, secure, and compassionate environment. Our Assisted Living and Memory Care services are designed to offer the highest level of care, ensuring that every resident feels valued, respected, and truly at home. Our experienced and dedicated staff go above and beyond to provide personalized care, making every day meaningful and fulfilling. We believe in honoring the aging process, allowing our residents to age in place with dignity, comfort, and love. Comfortable & Private Living Spaces Each resident enjoys a private, individually temperature-controlled suite featuring:
A kitchenette for added convenience
Sitting Area
Spacious closet storage
High-speed WiFi
A private, thoughtfully designed bathroom
All-Inclusive Pricing for 24/7 Care.
We offer transparent, all-inclusive pricing based on individualized Levels of Care
Care & Enriching Services 24/7 professional care & support
Medication management
Delicious homestyle meals & daily snacks
Assistance with daily activities (ADLs)
Housekeeping, laundry & linen services
Engaging social activities & entertainment
On-site barber/beauty salon with regular services
Pet-friendly atmosphere
A staff-to-resident ratio that ensures truly attentive care
Family-Friendly & Always Open to You
We understand that family time is priceless, which is why we...
A kitchenette for added convenience
Sitting Area
Spacious closet storage
High-speed WiFi
A private, thoughtfully designed bathroom
All-Inclusive Pricing for 24/7 Care.
We offer transparent, all-inclusive pricing based on individualized Levels of Care
Care & Enriching Services 24/7 professional care & support
Medication management
Delicious homestyle meals & daily snacks
Assistance with daily activities (ADLs)
Housekeeping, laundry & linen services
Engaging social activities & entertainment
On-site barber/beauty salon with regular services
Pet-friendly atmosphere
A staff-to-resident ratio that ensures truly attentive care
Family-Friendly & Always Open to You
We understand that family time is priceless, which is why we...
Read more
Senior living options offered
Assisted Living
Memory Care
Pricing for Mercy House Georgetown
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
Memory Care
Unlock pricing
Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Mercy House Georgetown
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Compare
Mercy House Georgetown
1650 CR 245, Georgetown, TX 78633
Truewood by Merrill, Georgetown
4907 Williams Dr, Georgetown, TX 78633
University Village
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Sedro Trail Assisted Living and Memory Care
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5.7
Review score
24 reviews
5.7
Review score
24 reviews
5 star
67%
4 star
17%
3 star
8%
2 star
0%
1 star
8%
9.6
Review score
64 reviews
9.6
Review score
64 reviews
5 star
53%
4 star
36%
3 star
8%
2 star
3%
1 star
0%
9.5
Review score
79 reviews
9.5
Review score
79 reviews
5 star
70%
4 star
24%
3 star
3%
2 star
0%
1 star
3%
8.5
Review score
13 reviews
8.5
Review score
13 reviews
5 star
54%
4 star
15%
3 star
0%
2 star
0%
1 star
31%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Memory Care, Residential Care Home
Amenities at Mercy House Georgetown
Healthcare Services
- Staffing & Ancillary Services
- Incontinence Care
- Medication Management
- Memory Care
- High Acuity Care
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- Organic
- Pureed Meals
- Low / No Sodium
- Special Dining Programs
- No Sugar
- Vegan
- Meals Provided
- Gluten-free
- Vegetarian
- Guest Meals
Room Amenities
- Ground Floor Units
- Respite or Short Term Stays Offered
- Handicap Accessible
- Wi-Fi/high-speed internet
- Garden View
- Kitchenette
- Air Conditioned
- Wheelchair Accessible Showers
Community Amenities
Transportation & parking
- Uncovered Parking
- Resident Parking Available
- Transportation at Cost
- Complimentary Transportation
Pets
- Dogs Allowed
Common areas
- Outside Patio
- TV Lounge
- Beauty Salon
- Outdoor Common Areas
- Barber Shop
- Private Bath
- Central Fireplace
- Library
- Indoor Common Areas
- Meeting Room
Recreational areas
- Piano or Organ
- Arts and Crafts Center
- Fitness Center
- Game Room
- Movie or Theater Room
- Raised Garden Beds
Services
- Laundry Service / Drycleaning
- Housekeeping
- Beautician
Languages spoken
- Spanish
- English
Activities
- Trivia Games
- BBQs or Picnics
- Birthday Parties
- Holiday Parties
- Other Religious Services
- Dances
- Christian Services
- Walking Club
- Pet-focused Programs
- Book Club
- Intergenerational Programs
- Cooking Club
- Current Events Club
- Devotional Activities On-Site
- Activities On-site
- Bible Study Group
Reviews
for Mercy House Georgetown
Write a review
A Place for Mom has scored Mercy House Georgetown with 5.7 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Mercy House Georgetown has 24 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.3
Friendliness
4.3
Care Services
4.2
Staff
3.4
Meals & Dining
3.0
Activities
4.0
Value for Cost
4.1
A Place for Mom has scored Mercy House Georgetown with 5.7 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Mercy House Georgetown has 24 reviews with an average "overall experience" of 4.3 out of 5.
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A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 24 reviews
A concerned daughter... - Family/friend
Memory Care
July 8, 2024
A concerned daughter...
My dad lived at Rocky Hollow Lake House for over two years, and our experience over the last six months was deeply disappointing. Despite my mom repeatedly asking for Dad's room and bathroom to be mopped, his bed sheets to be changed, and for him to be showered at least twice a week, these basic requests were often ignored. The toilet in Dad's bathroom was out of order for multiple days.
Dad lost 13 pounds during his last seven weeks at Rocky Hollow Lake House because the facility lost their cook. Additionally, there was constant turnover in the housekeeping, maintenance, and nursing staff, which severely impacted the quality of care and services.
Due to these issues, my mom, sister, and I decided that Dad could not stay in this poorly managed facility any longer. We ultimately moved him to a different memory care facility where his needs could be properly met.
I hope this review assists others in their search for a memory care facility for their loved ones.
GG - Family/friend
Assisted Living
November 10, 2023
Review for Rocky Hollow Lake House
It was the only one available. The experience was good. I would recommend to others.
Anonymous - Family/friend
Assisted Living
August 30, 2023
A nice community with areas of improvement, would recommend
The overall experience is far to good. The cleanliness is far, our loved one is not out of her room enough but she has had mold in the main room. The staff members help our loved one up but they will not work with [name removed]. More lack of quantity when it comes to quality of the care. Meals are ok, the activities are rare but she is brought out to the. She liked the movement to Elvis
anonymous - Toured community
Memory Care
April 7, 2022
tour review
Our family had an in person tour and at the time our loved one was not to far along in her memory loss journey so having it be a smaller community we did not think it was going to be the best fit. We still wanted an upbeat stimulating environment for her, however the staff were wonderful and a great place to consider.
M D - Family/friend
Memory Care
March 2, 2022
Love my husband being here very happy
I would highly recommend this community for you or your loved one without any hesitation. They are very attentive and the care that they have provided is more than I could have done for my loved one. They have activities like crafts, and socialization time with other residents. They also have games for the residents to play to keep them up and busy, my loved one likes hanging out with the other residents.
Anonymous - Toured community
Memory Care
July 11, 2021
older building. nice grounds and quiet surroundings. incontinence supplies not included in price. no separation for assisted living vs memory care.
C.E. - Family/friend
Memory Care
January 14, 2021
Good Experience
It was a good place for my loved one. My loved one was there about 8 or 9 months. This could have been better; however, there was a budget we were working within. Rocky Hollow was in that budget. This was a good place.
Anonymous - Toured community
Memory Care
January 2, 2019
My brother in law's mom lives
here. Everything has gone downhill since new owners took over. Just thought you might want to revisit. How do I take this one off my list?
Sandy - Family/friend
Memory Care
December 19, 2018
Rocky Hollow
Rocky Hollow is where we placed my mother. Her disease process can make her difficult to deal with at times but the staff looks beyond that. They see her and not the disease. Unfortunately, Mom is taking a rapid decline but they are with her every step of the way. Rocky Hollow is beyond blessed to have an awesome director, [name removed]. She is gifted in the care of the elderly. [Name removed] has become a trusted friend. Rocky Hollow was the perfect fit for Mom. We can’t say enough good things about them.
Tom Mckinnney - Toured community
Memory Care
October 19, 2018
Mom's move
My family moved to the Florence area last spring, at which time relocating my mother was required. The transition to Rocky Hollow was a God send. To sit and meet the actual owner instead of a corporate representative was a key factor for us. The personal touch and sincerity of the management and their staff if awesome. My mother's care is better, her overall health is better due to Rocky Hollow's approach to their residents. I have absolutely no regrets or issues with my mother being a resident at Rocky Hollow.
vickie cloud - Toured community
Memory Care
September 8, 2017
waiting to move in
I haven't had an experience yet as my mother moves in hopefully next week. however I was able to look at this memory care facility and it looks great. its clean which is most important to me. I don't know if its well staffed I hope that it is. my mother has alzheimers and she needs that kind of care so the price I'm paying for her to be there should give her that kind of care. the prices listed on this site are not accurate and I will tell the people there at rocky hollow lake house...it fooled myself and my sister. it does need to be corrected. I just hope that she gets the best care for the money she is actually paying. the people seem nice there and that is a great plus. so I'm praying all goes well and I will report in after mom has been there awhile...God bless
Janice - Family/friend
Memory Care
August 4, 2015
There's no place like home...but this comes pretty close...
My father-in-law was at The Lodge during his final months and his stay there surpassed our expectations. Before coming to The Lodge he was at three different places so we had something to compare it to. The staff is very attentive.
They have a lot of activities and they make a great effort of getting the residence up and active doing something. In the days leading up to my father-in-laws death, his caretaker, Donna, even came in from home during the middle of the night to check on him. He loved westerns and when my father-in-law seemed unresponsive they had Bonanza playing on the TV just in case he could hear it. At times he was difficult to deal with but that didn't phase them. This is more than just a business to them, it's personal. My only regret is that we didn't put him at The Lodge sooner.
Betty - Family/friend
Memory Care
March 23, 2015
We are like family
My dad has been a resident at The Lodge at Rocky Hollow for almost four years. It was difficult a difficult decision for me to make to put him in residential care, but from the very first telephone conversation I had, I was treated with kindness, respect and dignity. My questions were answered completely and honestly. I visited the next day and my initial impression was confirmed. I continue to believe that my dad is living in the right place and getting the best care available for his needs. The Lodge is bright and clean and staffed by caring and compassionate personnel, who treat both of us as if we are family.
Lee - Family/friend
Memory Care
March 7, 2015
What a difference!
I transferred my 94 year-old mom suffering from dementia and incontinence from her former care center because my family and I found her treatment to be unacceptable. She had been left to languish in front of the nurses station in a wheelchair or recliner for the greater part of the day and evening except for meals. Also, upon arrival at the Lodge, Hope, the owner escorted mom to the toilet and noticed an "unforgettable" bleeding rash [removed] caused by being left in wet briefs at her former care center and the urine burning her.
Not only did mom heal physically while at the lodge, but also, her attitude brightened whether enjoying the outdoors and "big" view from the porch, petting the animals, playing games or chatting with the cook in the kitchen and "helping" stir cake batter. Mom was even able to walk with the help of a dedicated staff and a walker. Hope and her Christ-based team was there for mom every step of the way. Hope's daughter even wrote a piece and read it to mom the day mom went home to be with the Lord at age 96. At the time, two CNA's were in mom's room singing, "I'll Fly Away".
Anonymous - Family/friend
Memory Care
September 28, 2014
Great place for you love one.
The staff at Rocky Hollow are great. Thy are kind to my mother and give excellent care. The place is clean.
Karen - Resident/client
Memory Care
September 12, 2014
Thabkful for the care at the Lodges!
I have a friend that has been a resident at the Lodges for almost two years. I visit her a few times a week so I have an opportunity to observe the interaction between the staff and the residents during various times of the day and I am very comforted to see the loving care each resident receives! They are treated like family in a very loving and caring way. The owner is on site and she has a very good staff! I am thankful for the Lodges and the wonderful care they give my dear friend!!
With deep gratitude - Family/friend
Memory Care
September 12, 2014
This IS the Caring Environment I was Looking For
I think finding a place that I could trust to truly take care of my mother’s needs was one of the hardest things I have ever attempted to do. She was diagnosed with cognitive impairment in 2010. By the time we found The Lodge at Rocky Hollow in 2012, she had suffered physically and emotionally at several other facilities which advertised expertise in caring for those with this disease. So, it was a very critical eye that first reviewed thelodgeatrockyhollow.com website. The key factors that led me to visit were 1) that it was privately owned – by someone who had personal experience and compassion for those with memory loss, 2) it is small (implying a lot of individual care) and located out in the country and 3) The Lodge at Rock Hollow is a Certified Dementia and Alzheimer’s Assisted Living center. The owner – Hope Paffe, General Manager - Donna Amburn, and the staff really do understand and accept the special needs of those living with memory loss and are joyful and compassionate in delivering care. They don’t try to force the residents to meet some “idea” of how the residents should behave and just accept them as they are – part of the family. The affection and care given each and every person (residents and family) by the staff is palatable when you walk in the door. They have also developed a TEAM of visiting doctors, dentists, podiatrists, psychiatrists, home health and other caregivers, like hair dressers and activity providers that are also skilled and passionate about the care of the memory challenged. The grounds and Lodge are always well maintained and clean. The security and safety of the residents is held to very high standards, while still allowing them the freedom to be as independent as they can be. The residents are always clean, alert and accepting of each other and the care givers. Despite her illness, my mom has flourished under their care. I cannot express how grateful I am for this gift to us both. It started when we first drove up and she said “Oh, this is lovely!” I encourage you to visit for yourself to see if The Lodge at Rocky Hollow feels like “home” for your loved one. Best wishes~
Anonymous - Family/friend
Memory Care
September 12, 2014
very pleased & at ease
I really like that the moment we walk in to the very second we walk out, we fell as if we are all family. The staff go above and beyond for us as well as the other families that visit their loved ones. I really like how involved management is with the residents, you don't see that at other places much. And the activity director is amazing! She is always coming up with ideas for each residents needs and having entertainment come out, which is what we really like for our loved one. We also like that it's out in the hill country and about a 5 minute drive from Sun City. So happy to have found the lodge.
Anonymous - Family/friend
Memory Care
September 4, 2014
Thanks to The Lodge At Rocky Hollow
Struggling with the decision to relocate your mother is one of the hardest decisions a child can ever make in their lifetime. The great people at The Lodge helped make this change a easier one for my mother and me. Safety, comfortable surroundings, superior medical care, nutrition were just some of my requirements. I so much wanted her to feel loved and wanted. The staff at The Lodge did just that. They treated her like one of their own. Just wanted to say "thank you" to all the wonderful souls that loved and took care of my mother. The Lodge At Rocky Hollow is a wonderful home away from home.
Sun City Steve - Family/friend
Memory Care
August 20, 2014
They really care at Rocky Hollow
The people really know how to get the best out of the residents. My wife refused to get out of the car but they got her out in a flash and she has loved it there ever since. They give excellent personalized care, treating the residents with respect and genuine concern. The "suites" are huge (18'x20') and include private showers, sinks and refrigerators. The "back yard" is large and beautiful with the farm behind with goats and sheep.
Every day the activity room is filled with 15-20 residents either playing ball, attending book club, independently reading, talking with other residents or staff, watching movies, listening to "the oldies", getting hair/nails done or whatever. Of the five places I evaluated, Rocky Hollow was the most active.
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Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.
Frequently Asked Questions about Mercy House Georgetown
Mercy House Georgetown offers Studio. Learn more.
A Place for Mom has scored Mercy House Georgetown 5.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (254) 793-2311 to reach a resident at Mercy House Georgetown.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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