Mercer Hill

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ASSISTED_LIVING

pennsylvania/doylestown

Mercer Hill

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The care of facility grounds during the bad weather is exceptional. Someone is always around to help you to if you need something. The people living there are very friendly and welcoming to newcomers. \n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Mercer Hill Review","reviewContent":"Although this is an issue for many places, there could be more consistency in the staff. They seem to be short staffed at times. Also, the sales staff made it seem like the residents of memory care would be more involved in facility wide events. It does happen occasionally but we thought there might be more opportunities. Communication from LPN could be much better. Takes several attempts to get responses.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Mercer Hill offers so much","reviewContent":"The staff that I have interacted with at Mercer Hill at Doylestown are all engaging and energetic. I like that there are very young staff and middle aged staff. And they all interact well with the residents. The staff were so helpful and accommodating when I was going through the admission process with the administrators. I don't feel qualified to speak to the quality of the food, but my parents seem satisfied with it. The housekeeping is top notch. The public areas are always super clean. My parents' apartment is cleaned thoroughly, at least once a week. My sisters and I are thrilled with the choice that we made for our parents. ","reviewerDisplayName":"Susan K","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Would Highly Recommend ","reviewContent":"Mercer Hill staff made this difficult transition so much easier on us by being patient and understanding to our needs. Communication has been over and above. They support both the family and your loved one living there. The facility is absolutely beautiful and so clean. ","reviewerDisplayName":"JS","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A very nice community with a very caring staff","reviewContent":"It's a very nice place and has some communication issues that they address when it is pointed out to them, and is most likely due to changes in staff that come with a new business. Overall very pleased with the place and experience.","reviewerDisplayName":"anonymous ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"a nice community but meals and dining could be improved ","reviewContent":"Most of everything with Mercer Hill has been a great experience, but when it comes to the meals and dining service that could be improved, it is one of the biggest problems. They could offer more options for those with dietary restrictions as well as adequate portion sizes. The dining service itself is just very slow and the food a lot of the times comes out cold . \n\n","reviewerDisplayName":"anonymous ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"an uplifting environment","reviewContent":"Mercer Hill in Doylestown is an extremely attractive environment. It's a brand new facility. Overall, the staff was very nice. It's hard to rate value for a cost because all of these places are so incredibly expensive but it's a kind of place you want your loved ones to be, the kind of place you hope you will be in eventually. My only real criticism is they don't seem to have the medical side together very well. They advertise personal care, but they really don't have the personnel to deliver it properly. They only started offering personal care toward the end of 2021 so I'm sure it will improve. There's a general attitude of motivating the residents to be active and engaged, which is wonderful, but I felt like it didn't necessarily take into account when a resident needed to be resting. while there were very nice aides, the actual interaction with licensed nurses much less doctors was minimal. The designation of personal care seems to be trying to skirt around not offering \"assisted living\". My feeling is it would improve the facility immensely if they would just commit to an assisted living level of care with all that entails. I should make a special mention that the administrative staff was particularly helpful and friendly. When it became clear after a few months that the level of care was not enough from my mother, they were very patient and helpful in facilitating our transition to a long-term care situation elsewhere. Despite it not being a good fit for our situation, I would still highly recommend Mercer Hill. it's a truly uplifting place to live as opposed to some facilities, which seem more like a dreary place to die. ","reviewerDisplayName":"anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Wonderful place for our 87 year old Mother ","reviewContent":"We moved our very social, active and vibrant 87 year old Mother into Mercer Hill in May of 2022. The facility is stunning, the staff is attentive and super sweet! \nOur Mom is so happy living here, she enjoys all the activities, beautiful facility and new friends. Thank you Mercer Hill for providing a wonderful place for her to thrive! Our family is thankful and we know she is happy and safe! ","reviewerDisplayName":"Michelle S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"LCB Management","slug":"lcb-management-1336475","averageReviewScoreDisplay":8.8,"communityCount":41,"reviewCount":1130}},"communityName":"Mercer Hill","leadgenCompleted":false}

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2010 S Easton Rd, Doylestown, PA 18901

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2024

Mercer Hill offers upscale senior living near Philadelphia in Doylestown, PA. The community boasts a suburban setting, conveniently located off the Hwy 202 interchange. It is ideal for seniors seeking an active lifestyle and the best life has to offer.

Mercer Hill offers upscale senior living near Philadelphia in Doylestown, PA. The community boasts a suburban setting, conveniently located off the Hwy 202 interchange. It is ideal for seniors seeking an active lifestyle and the best life has to offer.

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