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Keystone Villa at Fleetwood
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reviews","overallRatingCounts":[{"rating":5,"count":76,"percentage":85},{"rating":4,"count":13,"percentage":14},{"rating":3,"count":1,"percentage":1},{"rating":2,"count":0,"percentage":0},{"rating":1,"count":0,"percentage":0}],"topTenReviews":[{"reviewTitle":"Safe and Social","reviewContent":"Overall it's a very nice place for seniors- my mother and my uncle who also moved there are doing well. They both socialize more - if your senior needs a lot of nursing care - be prepared to use supplemental nursing/care services. They need more training in the assisted living area.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Move In to Keystone Villa","reviewContent":"With my mother approaching 97, it was time to move to an assisted living facility. After visiting many facilities, we selected Keystone Villa at Fleetwood. My mother has been there for over 30 days now.\nMy mother & I agree this has been a very good decision. The staff has been excellent, answering our many questions prior to moving in and supporting my mother during her transition. Staff visited my mother’s home several times.\nObserving the interaction between staff and residents indicates the relationship is very relaxed and comfortable. Residents are very friendly and my mother has already found a buddy to take daily walks.\nAfter many tours of the facility, I have concluded the facility is in very good condition and is well maintained. \nAlthough not a foodie, my mother reports the food is very good and loves the desserts.\nIn conclusion, we consider Keystone Villa to have been a very good decision and recommend it to anyone looking for quality assisted living facility.","reviewerDisplayName":"Steve L","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great Decision!","reviewContent":"Dad has been a resident in personal care at Keystone Villa at Fleetwood for one week now. He said it was a “great decision” to come here! We both were greeted with warm welcomes from everyone and his suite is beautiful. The staff has been extremely supportive and helpful with the transition from home into assisted living. Each staff member dad has interacted with has been taking time to get to know his likes & dislikes. They have also encouraged him to take advantage of the activities and outings available at KVAF. I feel very comfortable leaving dad in the care of the staff since I live out of state. My sincerest appreciation to the staff at KVAF.","reviewerDisplayName":"Denise F","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Our Experience","reviewContent":"My loved one is currently a resident at Keystone Villa at Fleetwood and the experience has been great so far. It's a great facility, I have no complaints. The staff is very good. My loved one's care is top notch. The facility is expensive, but I am okay with that. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"My Experience","reviewContent":"I visited 5 different facilities in my search for the right place for me. Everyone on the staff with whom I interacted, seemed focused. They were knowledgeable about their facility, they were interested in what I felt I need to know, and they shared their thoughts about the facility. Keystone is above any of the other facilities I visited. The staff set the tone for everyone, including residents at the facility. All of my follow up questions were answered. These were questions about storage space, resident safety and types of activities I might expect. They shared with me a copy of the activity calendar for the current month. While I was there, I was introduced to all staff members who happened to be in the area as I toured the facility. I met housekeeping staff not long after I became a resident. There is a total sense of 'team' among all staff, no matter what their responsibilities. The food seems to be of good quality, although I believe much of it is not created in the kitchen here but at the food service kitchens. I readily tell folks about my wonderful new home. ","reviewerDisplayName":"Pam","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Best selection we ever made for mom","reviewContent":"I can not say enough about Keystone Villa in Fleetwood. From the first day, the staff has been excellent. My mom's transition to independent living has been wonderful. She is so happy there. I can not say enough about everyone there. With everything they offer, the price is very fair and the food is excellent. All I can say is it is by far the best choice we could have made for my mom. Everything about Keystone Villa exceeds our expectations.","reviewerDisplayName":"Gene D.","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Nice Place","reviewContent":"The staff is friendly, helpful and welcoming.\nThey offer many different choices of apartment sizes. \nI would recommend Keystone Villa at Fleetwood to others. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Grandparent’s Home","reviewContent":"Keystone Villa at Fleetwood provided a home filled with love and compassionate care to our Grandparents in their last years. We would highly recommend Keystone Villa at Fleetwood. The team allowed our Grandparents to age in place with community and dignity. ","reviewerDisplayName":"Phil M","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Great community ","reviewContent":"My grandmother was a resident for 2 years before she passed away at the Villa .\nDuring that time she received excellent care and enjoyed the many activities offered .\nThe staff was always available to answer questions ! \nI would highly recommend touring this community! ","reviewerDisplayName":"Melissa ","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Perfect for our mother","reviewContent":"Our mother needed a Personal Care facility on short notice. We were fortunate to have Keystone Villa near her home and a room was available for her to move in. The experience after two months has been fantastic. Our mother is settled in and enjoying her time there. The facility is beautiful, the staff is kind, compassionate, and caring. There is so many activities to keep her interested and engaged. Most importantly, she is safe. If we would have one criticism, it would be the hit or miss food service.\nWe would highly recommend Keystone Villa for any family looking for a place for their loved ones.","reviewerDisplayName":"Ralph","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Heritage Senior Living, LLC.","slug":"heritage-senior-living-llc-605","averageReviewScoreDisplay":9.3,"communityCount":20,"reviewCount":1643}},"communityName":"Keystone Villa at Fleetwood","leadgenCompleted":false}
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501 Hoch Rd, Blandon, PA 19510
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