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855 E Basse Rd, San Antonio, TX 78209
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Anonymous
-
Child of resident/client
4.0
A Nice, Safe Place for Dad
Dad seems to like the staff and the staff seem very caring towards him. He has his favorites, of course. For the most part his room is clean. Dad's laundry is done for him. I do have concerns that his laundry comes back very wrinkly sometimes and I am not sure he has all the pants we have purchased for him. Dad enjoys the meals. Dad doesn't participate in a lot of the activities. I would like him to go on some of the outings they post. Every time I think he is going to go, the bus isn't going for one reason or another. For the most part we are very pleased with his care.
About the facility Juniper Village at Lincoln Heights
Juniper Village at Lincoln Heights offers assisted living, skilled care, and rehabilitation to seniors in San Antonio, Texas. The well-manicured courtyards and welcoming spaces offer an ideal place to relax with friends and family or play with your pet. And the bright and airy dining room makes mealtimes an enjoyable, social event. Veterans at this community may also qualify for benefits.
San Antonio, Texas, offers plenty of scenic locations for you to enjoy, including the San Antonio Botanical Garden and the San Antonio Zoo. Perhaps one of the most well-known spots is the San Antonio RiverWalk, where you’ll find shops, restaurants, and events throughout the year.
Juniper Village’s innovative Connect4Life program improves health and well-being. The program features on-site services such as therapy, pharmacy, primary care, and more — making Juniper a one-stop-shop for many health care needs. A dedicated medical concierge coordinates services on- and off-site, meaning families don’t need to stress over the details of their loved one’s care. Connect4Life also leads to better outcomes — an independent study confirmed that Juniper Village residents have lower re-hospitalization rates compared to residents of other senior living communities. At Juniper Village, convenient, coordinated care keeps residents healthier and enables them to...
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Senior living options offered
Assisted Living
Pricing for Juniper Village at Lincoln Heights
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Juniper Village at Lincoln Heights
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Compare
Juniper Village at Lincoln Heights
855 E Basse Rd, San Antonio, TX 78209
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7.8
Review score
45 reviews
7.8
Review score
45 reviews
5 star
51%
4 star
24%
3 star
7%
2 star
2%
1 star
16%
9.9
Review score
41 reviews
9.9
Review score
41 reviews
5 star
61%
4 star
22%
3 star
7%
2 star
5%
1 star
5%
9.8
Review score
70 reviews
9.8
Review score
70 reviews
5 star
92%
4 star
4%
3 star
1%
2 star
3%
1 star
0%
9.8
Review score
13 reviews
9.8
Review score
13 reviews
5 star
46%
4 star
46%
3 star
8%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
Fee Discount
Reduces entrance fees required upon move in
Active promotion
Rate Lock
Freezes your rent price for a specified length of time.
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
2
Memory Care, Residential Care Home
Amenities at Juniper Village at Lincoln Heights
Healthcare Services
- Medication Management
- Staffing & Ancillary Services
- High Acuity Care
- Incontinence Care
- Non-Ambulatory Care
- Memory Care
- Diabetic Care
Meals & Dining
- Vegetarian
- Professional Chef
- Guest Meals
- Organic
- Gluten-free
- Room Service
- Anytime Dining
- Vegan
- No Sugar
- Restaurant Style Dining
- Meals Provided
- Low / No Sodium
Room Amenities
- Wi-Fi/high-speed internet
- Kitchenette
- Respite or Short Term Stays Offered
- Cable or Satellite TV
- Garden View
- Ground Floor Units
- Wheelchair Accessible Showers
- Air Conditioned
- Handicap Accessible
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Complimentary Transportation
- Uncovered Parking
- Property Convenient to Public Transit
- Resident Parking Available
Pets
- Dogs Allowed
- Cats Allowed
- Pet Care Available
Common areas
- Outdoor Common Areas
- TV Lounge
- Meeting Room
- Barber Shop
- Computer or Media Center
- Indoor Common Areas
- Butterfly garden / Hummingbird garden
- Private Bath
- Indoor Atrium
- Library
- Beauty Salon
- Outside Patio
Recreational areas
- Arts and Crafts Center
- Piano or Organ
- Raised Garden Beds
Services
- Housekeeping
- Laundry Service / Drycleaning
- Beautician
- Grocery Shopping and Errands
Languages spoken
- English
- German
- Spanish
Activities
- Devotional Activities Offsite
- Live Well Programs
- Catholic Services
- Christian Services
- Cooking Classes
- Yoga / Chair Yoga
- Protestant Services
- Live Musical Performances
- Dances
- Day Trips and Outings
- Live Dance or Theater Performances
- Bridge Club
- Happy Hour
- Birthday Parties
- Holiday Parties
- Other Religious Services
- Pet-focused Programs
- Forever Fit
- Devotional Activities On-Site
- Educational Speakers / Life Long Learning
- Wine Tasting
- BBQs or Picnics
- Bible Study Group
- Men's Club
- Activities Off-site
- Art Classes
- Activities On-site
- Trivia Games
- Community Service Programs
- Intergenerational Programs
- Stretching Classes
- Brain fitness / Dakim
- Gardening Club
Reviews
for Juniper Village at Lincoln Heights
Write a review
A Place for Mom has scored Juniper Village at Lincoln Heights with 7.8 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Juniper Village at Lincoln Heights has 45 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.1
Friendliness
4.2
Care Services
3.8
Staff
3.9
Meals & Dining
3.9
Activities
4.1
Value for Cost
3.7
A Place for Mom has scored Juniper Village at Lincoln Heights with 7.8 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Juniper Village at Lincoln Heights has 45 reviews with an average "overall experience" of 3.8 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 45 reviews
Anonymous - Family/friend
Assisted Living
September 11, 2024
A Nice, Safe Place for Dad
Dad seems to like the staff and the staff seem very caring towards him. He has his favorites, of course. For the most part his room is clean. Dad's laundry is done for him. I do have concerns that his laundry comes back very wrinkly sometimes and I am not sure he has all the pants we have purchased for him. Dad enjoys the meals. Dad doesn't participate in a lot of the activities. I would like him to go on some of the outings they post. Every time I think he is going to go, the bus isn't going for one reason or another. For the most part we are very pleased with his care.
jacob s - Family/friend
Assisted Living
April 5, 2024
Respect for Residents...
This facility stands out for its compassionate and highly trained staff who go above and beyond to ensure residents receive personalized care. The rooms are apartment styled in assisted living, to offer a more comfortable and private living space. There is a strong sense of community, with a packed calendar of social events, to include morning stretches, best friend karaoke, different religious services and so many more activities every month. This is a great facility, if you are looking for something long-term or even short term. My parents have never said any wrong about this facility. They are allowed to leave when they need to, and be taken care of whenever needed.
Caroll E - Toured community
Assisted Living
April 5, 2024
Amazing staff and food. A friendly environment.
As soon as I entered Juniper Village at Lincoln Heights, I was greeted with a warm, smiley welcome from their front desk personnel. Although I was looking for assisted living for my mother, their wonderful tour guide still elaborated for potentially putting her in for skilled nursing which I appreciated. As we walked through the hallways, headed towards the model room, everyone spoke to me and my mom with a friendly demeanor. My mom and I received a meal ticket for lunch and tried the food. It was absolutely amazing and their servers were friendly and always checked on us for refills and such. Overall, my experience was a 10/10!!!
Anonymous - Family/friend
Assisted Living
December 29, 2023
Review for Juniper Village at Lincoln Heights
Dad liked the facility , front office staff and location. The nursing staff was thorough and professional. The care takers took long to respond to call button, so this was a concern for dad.
Response from Juniper Village at Lincoln Heights
January 23, 2024
Thank you for sharing! Please reach out to our team so we may address your concerns about timeliness. We are glad to hear you are generally pleased with your experience!
Anonymous - Family/friend
Assisted Living
November 15, 2023
Recommended to anyone
The experience of Juniper Village at Lincoln Heights for us has been good. The facility is newly renovated and beautiful. The housekeeping is good. We came from a place that smelled every time I went into my loved one's room. His room at Juniper Village doesn't smell. The floor is clean. The staff is good. I wish they had a few more people on the floor taking care of the residents. That is a hard job and they can't always get to my loved one as fast as he would like for them to. The move in process was good. The meals are great, my loved one enjoys his meals there. I would recommend Juniper Village at Lincoln Heights to anyone.
Response from Juniper Village at Lincoln Heights
January 23, 2024
Thank you for this kind review. We do work hard to keep our community clean, safe, welcoming, and comfortable for all.
Nick J - Family/friend
Assisted Living
May 7, 2023
GROSSLY Understaffed!
I have a loved one that has been at Juniper for a few weeks. While some of the staff is good, they are GROSSLY understaffed. Pain meds are not brought in a timely manor, it sometimes takes multiple days to get a shower, and the food quality is dreadful! When she has had a shower, staff was a little too aggressive due to her existing back pain issues, it has deterred her from showering. We have had at least 3 discussions with admin about having her food cut into bite size portions, and it still doesn’t happen. I would say at least with our experience, it has been borderline neglect! And with the high cost, I would NOT recommend if your loved one needs a lot of help.
April R - Resident/client
Assisted Living
October 14, 2021
Excellent
supportive and helpful staff. Made great progress with therapy, the super therapy team. Had a great time with activities. Would recommend juniper to anyone who needs skilled nursing or assisted living. Food is great. You make wonderful friends that you carry with you.
Bajr - Family/friend
Assisted Living
August 4, 2021
Horrible Care
If you want your loved one to sit in their BM for over an hour, to get a bed sore while in their cate and then beg for care, wait for more than 30 minutes to get help - then this is the place for you. They show a good side, but the reality is a lot of neglect and lack of care. Do not send your loved ones to this horrible place.
Anonymous - Family/friend
Assisted Living
December 8, 2020
rest in peace
The facility is a very friendly place, the staff is friendly and most of the residence are friendly,
The room sizes are pretty good, the food is pretty good, I would like to see more variety.
I would recommend this community to others.
Cheryl - Family/friend
Assisted Living
October 9, 2020
Don't Go to Brookdale
I went to pack my loved one to move her to a new community. My loved one's room had bed bugs in it due to another resident having bed bugs in this their room.
The community called me and let me know that they would wash their belongings and move my loved one to a new room. Brookdale ended up throwing all my loved one's furniture away.
Brookdale decided to throw most of my loved one's personal belongings (shampoo, soap, phone charger, etc.) away. The community found my loved one's clothes in another room and they had to go buy them a new pair of shoes.
I spoke to the person in charge, and they provided no apology or explanation.
I called the corporate office, and the person that answered the phone said someone will get back to you. However, due to the many complaints we have received it may be a while. I waited a bit, and called back a second time. I let the corporate office that if I have to call a third time it would be a call from my lawyer. My family and I feel this was cruel. I called Brookdale again, and they said we already spoke, and what else do you want. I let the corporate office know that I wanted more information.
Pamela Berg
Assisted Living
February 27, 2020
A wonderful place to live
As the daughter of the resident, I have to say that A Place For Mom was invaluable in helping us find a great community for mom to move to. I happen to love the facility,. It's always clean & there are absolutely no odors, meaning the residents are being well taken care of. I've eaten there once with mom & found the menu to have varied multiple items & main entrees to choose from & found them to be delicious. Mom, however, is a picky eater, not into making sure her choices are the most nutritious combination & at her age, her ability to taste food is impaired. Consequently, her doctor & I had to have a talk with her about how little she's eating, which meals she's skipping & her snacking in between meals with junk that's impairing her appetite when nutritious meals are soon to be served. I've spent time in the common area just observing people & find that there's some activity that multiple people can participate in almost continually up until bedtime. I especially like that because it encourages residents to get out & get to know other residents. Unfortunately, mom isn't the most outgoing person, is socially awkward at best & ever since her TV was finally delivered to her new apartment she's making absolutely no effort to get out of her apartment now. I'm going to have a talk with staff to see if they can work with her on that because after losing all her friends at her last situation (not leaving them behind; they've all passed away), she really needs to put herself out there to make some new friends. She does have a table mate at dinner time (assigned dinner hours & table, which I'm not sure I like the idea of, but it's so busy at dinner time I can understand why they have this policy. Breakfast & lunch are open to choose tables & table mates) who is also blind & seems like a very nice person, interesting, too. I wish there were maybe other people at their table, too, though, as the conversation between just two people gets old after awhile. She does appreciate the aides who attend her & help with bathing & the nurses that make sure she's getting her medications into her mouth (as opposed to falling on the floor, which she has a problem with when self-administering at her last situation) & on time. I also appreciate that they do her laundry & change her bedding once a week or if needed more frequently. The executive staff was great to work with & the front desk receptions are angels, as are the other staff helping people get around, helping in common areas & at meals. She even ventured out on a shopping trip (which I've told her not to ever do again since she's at risk of falling) & the driver personally went with her around the store & helped her find the items she wanted - never leaving her side. I happen to know how exasperating it is to go shopping with her, as she unrealistically wants to shop in the order of her list, not per the store layout, & it takes forever to explain what's available, as she's also deaf & won't even cotton to getting hearing aids. I've told the staff numerous times that they're really special people to put up with what they experience all day, every day from numerous people like my mom - I truly don't know how they do it. Mom isn't a Susie Sunshine, more like a Negative Nelly or Debbie Downer & a big complainer - very negative, so difficult to deal with. I admire & applaud the staff, most of which have been employed there for many years, which speaks a lot to how wonderful they also treat their employees.
[Name removed]at a Place For Mom deserves special credit. She was a big support, even just calling to see how my mom & I were doing while she was recuperating from an illness, which was the impetus for the move to Assisted Living. And was so dedicated & diligent in helping us find the perfect place for mom. I thank you & especially her for all your help.
Alicia - Family/friend
Assisted Living
September 20, 2019
Couldn't be happier
I am extremely pleased with Brookdale Alamo Heights. Staff and residents alike are friendly and outgoing. The food is exceptionally good. The activities are enjoyable and age appropriate. They have a shuttle service that will take residents virtually anywhere in San Antonio. My parents seem pleased with the care they receive.
Anonymous - Family/friend
Assisted Living
July 29, 2019
Look elsewhere.
My mother has been living there for five years. At this point, all I want to do is get her out. When my mother could do everything herself, it was a decent place to live. Once you have to rely on the staff, you get subquality care. They don't know what they are doing. They give the wrong medications (which my mother caught, thank goodness). They ignore residents for long periods of time, refuse services, etc. They are definitely understaffed. Cost is exorbitant and rises constantly. Very poor overall.
Response from Juniper Village at Lincoln Heights
August 5, 2019
We appreciate you taking the time to share your feedback and are sorry to hear Brookdale Alamo Heights is not meeting your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our local management team.
Anonymous - Toured community
Assisted Living
March 24, 2019
There idea of putting two one bedrooms together to make a two bedroom apartment was not appealing. Staff was not ready for us. Curb appearance reminds me of the old style nursing home
Response from Juniper Village at Lincoln Heights
March 29, 2019
We appreciate you taking the time to share your feedback and will share your concerns with our management team for review.
Anonymous - Toured community
Assisted Living
November 27, 2018
Just toured. [Name removed] was very personable and informative - we felt she was honest about facility services and pricing. Very bright, well-maintained facility; resident seemed happy, engaged and well groomed. Good use of space in studio apts and huge bathrooms. Definitely near top of our list
dswierc - Family/friend
Assisted Living
February 25, 2018
Don't do it
It was 2 years ago December 1st when my mother died at this facility. I haven’t been able to talk about it much less write about what happened until now.
NEVER check into a facility like this over a weekend or holiday. Better yet, do EVERYTHING you can to keep your loved one at home and out of this or any other “home”.
We checked my mother in on the Friday after Thanksgiving 2015. That holiday weekend – there were literally 2 people working per shift. Of the 2 people – there was one skilled nurse and one caregiver that changed bedding etc. for ALL of the patients & that place stays occupied. The skilled nurse dispensed meds to all of the patients which during normal working hours - there is a full-time person that does nothing but dispense drugs. I’m not sure how many skilled nurses work during a normal shift, nor do I know how many other caregivers are there. All I know is there were only 2 people there. The skilled nurse was busy dispensing medications to all of the patients. I stayed with her for several hours each day over that weekend. I went in on Monday morning and she was sitting in a wheelchair in front of the desk where the staff has to use computers etc. Her head was down on her chest & she was OUT. Unconscious. I don’t know how she could even breath. When I asked them what was going on, was told “they were “watching” her.” She had rheumatoid arthritis for years and had a stroke which caused aphasia before going in. This is a woman who could barely sit for half an hour without being in pain & they had her propped up in that chair head on her chest. I rolled her back down to her bed and got her in it. Shortly after I got her settled, a contract person came in to draw blood. She could not get a drop out of her. She was dehydrated & had low blood pressure. The contractor went back to the desk & I followed while she told a person at that desk. They put her on fluids via IV. I had to leave and my sister went to see her later that evening after I left. She was still “out of it & restless”. She died later that night. They found her at about 2:00 am and she was “unresponsive”. Wouldn’t a skilled nurse be able to tell that someone is on their deathbed? And maybe tell their loved ones? I don’t know if they called a doctor, it was too late regardless.
These places are just a “holding pen” for old people until they die. My mothers’ “roommate” was in a wheelchair next to her bed with her head down on the bed. I asked if she needed help, she asked me to get someone. She had been waiting for help changing her wet bed. There were people hollering down the hall asking for help. It was horrible. I can’t even think about my mothers’ “comfort” before she died. It was the worst experience I’ve ever had or been around. It haunts me every day.
I urge you to do everything you can to avoid these places. They are pure hell.
You wouldn’t believe how the hospital treated her before that. I’m not a medical professional, but pray to god you never have to go into care if you don’t have an advocate with you.
Anonymous - Family/friend
Assisted Living
October 10, 2017
NOT a great place for your loved one
I chose this community for my aunt because her good friend lives there. I wanted her to be able to feel comfortable and with someone that she knew and at first it felt like it might be a good fit. I started getting bills with hidden fees and charges that they had never talked to me about. There’s a fee for assisting my aunt, they charge her a deductible for her prescriptions even though she’s supposed to be getting them for free, and they charge for monthly assessments. No one ever told me about any of this. Getting someone to care for my aunt when she needs them is also difficult. She has a bell around her neck that she uses when she needs help, and more often than not they don’t answer. It took me calling 6 times once just to get someone on the phone. She’s missed several appointments with her hair dresser because no one will help her get there. She’s blind and isn’t able to walk on her own, so someone should be helping at all times. Which brings me to this – I came to visit her one day around lunch time and her room was an absolute mess. There were feces on her bed, the floor, her towels, her nightgown, and no one had done anything to help or to even clean until I said something about it! That is disgusting and completely unsanitary. There are only a few things this place offers that are good and that’s bingo, exercise classes, and happy hours. I’m already considering finding somewhere else to take my aunt because she deserves a great resting home and this one is inadequate.
Anonymous - Resident/client
Assisted Living
June 2, 2017
Not happy with the service
The place is understaffed. It needs more activities especially for individuals with disabilities. It needs more food service workers. Meals are rushed and again, those of us with disabilities cannot get food cut to reasonable sizes. I cannot ever eat salad. The lettuce is cut too big. First, it is cut too large. Second, I cannot get to the salad bar. Meat servings are cut too big for our dentured or weak teeth to chew. The common areas seem clean. Our rooms are not clean. The one cleaning staff member gets fifteen minutes per apartment per week. My room gets dirty in between times with accidents but no one checks. One friend died because no one checked on him when he did not show up at an activity he never missed. I had the flu and did not show up for meals for two days. People stuck their heads in. I would groan and they would leave. I don't think they care for the exorbitant amount they charge for us to live here. The sad fact is that it is hard to move.
Anonymous - Family/friend
Assisted Living
April 25, 2017
Your loved ones will be well care for here.
Very loving environment, great staff and intimate atmosphere.
Anonymous - Family/friend
Assisted Living
March 21, 2017
Individualized care
My mother is a resident here. I like that they offer personalized care and the staff is very attentive. I would recommend Brookdale Alamo Heights.
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Frequently Asked Questions about Juniper Village at Lincoln Heights
Juniper Village at Lincoln Heights offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Juniper Village at Lincoln Heights 7.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (210) 930-1040 to reach a resident at Juniper Village at Lincoln Heights.
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3%
Studio, 1bd, Semi-Private
Gemstone at Castle Hills provides personalized care in a nurturing environment. Individual care plans are developed for each resident, with their input and that of their doctor and families. Our community offers many features designed with your health and happiness in mind.
Semi-Private, 1bd, 2bd
South Texas Assisted LivingSouth Texas Assisted Living is an assisted living community providing a caring home to seniors in San Antonio, TX. Those who become a part of this assisted living community will find that the city of San Antonio has much to offer to both them and their guests. San...
9.4
Review score
91 reviews
9.4
Review score
91 reviews
5 star
72%
4 star
22%
3 star
4%
2 star
1%
1 star
1%
Studio
The Inn at Los Patios is a skillful blend of elegant privacy and bustling community life for active independent and assisted living adults. Combining a spectacular wooded setting in a prestigious northeast location with striking design and craftsmanship, The Inn is San Antonio's most...
Other Senior Housing in San Antonio, TX
Assisted Living in Nearby Cities
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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