About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Who are you searching for?

Heritage Assisted Living West Knoxville TN

CompareSaveShare

273 S Peters Rd, Knoxville, TN 37923

8.0
Review score
33 reviews
Add review
8.0
Review score
33 reviews
5 star
58%
4 star
30%
3 star
9%
2 star
0%
1 star
3%
See all reviews
For more information about senior living options:
(866) 374-4058
Heritage Assisted Living West Knoxville TN
CompareSaveShare
Heritage Assisted Living West Knoxville TN
11 Photo available
Heritage Assisted Living West Knoxville TN in google map
street view of Heritage Assisted Living West Knoxville TN

Connect With A Place for Mom Advisor:

Please enter a valid full name.

Please enter a valid phone number.

Please enter a valid email address.

By clicking Submit, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Cathy
-
Child of resident/client
5.0
Great Staff that takes excellent care of your loved ones.
Heritage is an older facility but the place is clean, the employees go above and beyond in care. I had to move my mom to Heritage after she fell several times. She lived with me and my husband but my husband died and when she fell I could not lift her on my own. There is a lot of back sto

About the facility
Heritage Assisted Living West Knoxville TN

Heritage Assisted Living West Knoxville TN in Knoxville, TN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Is this your business? Claim your A Place for Mom listing

Amenities
at Heritage Assisted Living West Knoxville TN

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • Memory Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided

Room Amenities

  • Wheelchair Accessible Showers
  • Air Conditioned
  • Ground Floor Units
  • Handicap Accessible

Community Amenities

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available

Common areas

  • Outdoor Common Areas
  • Indoor Common Areas

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Activities

  • Activities Off-site
  • Activities On-site

Compare

Heritage Assisted Living West Knoxville TN
Heritage Assisted Living West Knoxville TN

273 S Peters Rd, Knoxville, TN 37923

StoryPoint Knoxville West
StoryPoint Knoxville West

8501 S Northshore Dr, Knoxville, TN 37922

Trinity Hills of Knoxville community exterior
Trinity Hills of Knoxville

4611 Asheville Hwy, Knoxville, TN 37914

The Pointe at Lifespring
The Pointe at Lifespring

4371 Lifespring Lane, Knoxville, TN 37918

8.0
Review score
33 reviews
8.0
Review score
33 reviews
5 star
58%
4 star
30%
3 star
9%
2 star
0%
1 star
3%
9.9
Review score
73 reviews
9.9
Review score
73 reviews
5 star
82%
4 star
10%
3 star
4%
2 star
0%
1 star
4%
9.7
Review score
56 reviews
9.7
Review score
56 reviews
5 star
67%
4 star
23%
3 star
5%
2 star
0%
1 star
5%
9.7
Review score
38 reviews
9.7
Review score
38 reviews
5 star
69%
4 star
18%
3 star
8%
2 star
0%
1 star
5%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Heritage Assisted Living West Knoxville TN

8Review score33 reviews
8.0
Review score
33 reviews
5 star
58%
4 star
30%
3 star
9%
2 star
0%
1 star
3%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Heritage Assisted Living West Knoxville TN with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Heritage Assisted Living West Knoxville TN has 33 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.3
Friendliness
4.4
Care Services
4.3
Staff
5.0
Meals & Dining
4.0
Activities
4.2
Value for Cost
4.3
A Place for Mom has scored Heritage Assisted Living West Knoxville TN with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Heritage Assisted Living West Knoxville TN has 33 reviews with an average "overall experience" of 4.3 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 33 reviews
Cathy - Family/friend
Assisted Living
June 8, 2023
5.0
Great Staff that takes excellent care of your loved ones.
Heritage is an older facility but the place is clean, the employees go above and beyond in care. I had to move my mom to Heritage after she fell several times. She lived with me and my husband but my husband died and when she fell I could not lift her on my own. There is a lot of back story but I just want to say that Heritage was great. My mother fell a couple of times there, not their fault. Mom was 101, after her 2nd fall it was determined that she had a stroke. Heritage took her back, she was bedridden and very confused. They took excellent care of my mom for 7 months after her stroke. They fed her when she was awake, they bathed her and turned her regularly. I am a retired RN and I can speak about his hard it is to prevent bedridden patients from getting bedsores. My mom died 3 weeks after her 102nd birthday. She had no skin break down, she had lost weight but was not skin and bones. I cannot speak for the food or the activities as my mom really was not there long enough before she got worse. The staff is amazing. I would tell anyone do not pick a place because it looks pretty. My mother was in [community name removed] in [name removed] for less than a year. She was more independent at that time. And it's expensive, they charge for every extra service. But they do not care about the residents. Heritage did not increase the cost for giving my mom her meds, did not increase the cost when she became bedridden and needed baths and feeding. I would recommend Heritage if you have a loved one that is not totally independent.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Cathy - Family/friend
Assisted Living
May 12, 2022
5.0
Verified Review
friendly and caring staff
Heritage Assisted Living feels more like a family environment. The lady [name removed] who initially took us on the tour did a really good job and was very informative. The staff members are very involved with the residents and the care services are excellent. When we do come to visit it seems like they have a lot of different activities going on. Based on the experience we have had so far we would recommend the to other families.
Cleanliness
4
Friendliness
5
Staff
5
Activities
4
Value for Cost
5
anonymous - Toured community
Assisted Living
May 5, 2022
3.5
Verified Review
My tour review
This was a good tour and they gave me enough information to be able to tell me what all they could do for my loved one. This community just did not seem like the right environment for my loved one.
Anonymous - Toured community
Assisted Living
March 4, 2022
4.0
Verified Review
My Tour
Our tour experience was good - short and sweet.
Brad - Family/friend
Assisted Living
June 25, 2021
5.0
Verified Review
Excellent Value for Money
This is an excellent place for someone who is well advanced in Alzheimer's. The staff are understanding, and excellent in ripples that have come up. I've been very happy with the services we have received.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Value for Cost
5
Glennis Chambers - Resident/client
Assisted Living
October 2, 2019
5.0
Verified Review
Review of Heritage Assisted Living
I think this is a good place for me to live, everyone is good to us!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Betty Brandon - Resident/client
Assisted Living
October 2, 2019
5.0
Verified Review
Review of Heritage Assisted Living
Rooms are large and have large windows to look at birds and flowers. Provides a good friendly, family atmosphere.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Resident/client
Assisted Living
October 2, 2019
5.0
Verified Review
Review of Heritage Assisted Living
Heritage is a most-home community. It is a beautiful home to live in. It is a 18 people that live here...like a moderate family. The staff knows all "family" by their chosen name. Six people at a table. It is a beautiful surrounding and a lovely back porch and watching the birds so they chat with their neighbors...if you desire.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Jenny Bailey - Resident/client
Assisted Living
October 2, 2019
5.0
Verified Review
Review of Heritage Assisted Living
I have enjoyed my experience here. The staff and the caregivers do their best to see that we are taken care of by giving the best care possible in a home like atmosphere. I believe they love their jobs and would not work so hard to have our days filled with activities and caring for our needs.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Tyrus Chamber - Resident/client
Assisted Living
October 2, 2019
5.0
Verified Review
Review of Heritage Assisted Living
Everyone has been very good to us.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Sherley Miles - Resident/client
Assisted Living
October 2, 2019
5.0
Verified Review
Review of Heritage Assisted Living
Nice place to live
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
David E North - Resident/client
Assisted Living
October 2, 2019
5.0
Verified Review
Review of Heritage Assisted Living
The facility keeps you busy, not bad rooms, and not bad food.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Sam - Family/friend
Assisted Living
May 23, 2019
4.5
Caring, clean and extremely caring
Heritage on Coleman Rd, is wonderful. I love how small it is and my grandmother will not be lost in the crowd. She is well taken care of and the staff is amazingly friendly. She likes the food too!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Assisted Living
August 15, 2017
4.5
Verified Review
Very Helpful Staff In This Community
This community is working out well for my mother since her move here. They have a good staff, and I do feel she in good hands. They are very helpful, and have been friendly whenever I visit. The community, and her room are well maintained. There are nice activities offered, and good meals provided for the residents. All is well for my mother here in this community, and I would recommend it.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Anonymous - Family/friend
Assisted Living
May 11, 2017
4.0
Verified Review
It Feels like Home For Her
My cousin thought they had a friendly environment with the feeling like home. That is the reason she picked this community and so far it's going very well. They are on top of the care and cleanliness in the community. It is a very nice community.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Assisted Living
February 22, 2017
5.0
I enjoyed meeting [Removed]. Even though she didn't feel well she was still very attentive to what my needs are and explained everything to my satisfaction. Heritage is a beautiful, clean facility and I felt very comfortable there.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Assisted Living
November 10, 2016
4.0
Verified Review
The Sincere Care Is Obvious
My sister went through an adjustment period and is now doing pretty well. She likes the bingo and church services on Sunday. My sister said they have little kids that sing and she enjoys that. Her meals are not bad it is good from I have tried. I fell in love with the staff who are very helpful and they always have good attitude with a smile. You can tell they really care about their job and the residents. I love the administrator, they are really outing and friendly with everyone. They have activities like a big checker board, movies to watch with a library full of DVDs, coloring books and they try to keep them occupied. I see the residents talking while watching TV, they seem to enjoy each other's company.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Assisted Living
November 1, 2016
3.0
Verified Review
Good Tour of This Community
I toured this community for my mother and her needs. My tour went pretty well, and this is a nice place. The staff I met was kind and friendly. The community appeared to be well maintained. It was a good experience, and they treated my family and I very well. It just wasn't the community for my mother and her needs.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous - Toured community
Assisted Living
September 21, 2016
4.0
The tour went extremely well. My first impression was very positive. The facility was very intimate and cozy. There was a real family atmosphere which was appealing. The facility manager, Miki, was very knowledgeable and informative regarding amenities, provision of care, medical administration, and overall patient oversight. Also, there were several room options and activities for the patients. Being my first visit to an assisted living facility, I was pleasantly surprised.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Assisted Living
September 19, 2016
5.0
Verified Review
Feels Like Home!!
The community gives my loved one a home like atmosphere. I would highly recommend the Heritage Assisted Living, the staff are wonderful and very attentive. The meals are great they have good portions to them and are tasty. My loved one is being more social and is getting to meet other residents in the community this has been a wonderful experience for him.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 33 reviews

Neighborhoods
around Heritage Assisted Living West Knoxville TN

See what the neighborhood has to offer and what’s nearby:
Heritage Assisted Living West Knoxville TN in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.

Frequently Asked Questions
about Heritage Assisted Living West Knoxville TN

Heritage Assisted Living West Knoxville TN offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Heritage Assisted Living West Knoxville TN 8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (865) 531-1999 to reach a resident at Heritage Assisted Living West Knoxville TN.

Similar communities nearby

Find Assisted Living

Northshore Heights - Knoxville outdoor common area

Northshore Heights - Knoxville

8804 S Northshore Dr, Knoxville, TN 37922
Starting at $X,XXX+ monthly
8.6
Review score
9 reviews
8.6
Review score
9 reviews
5 star
56%
4 star
44%
3 star
0%
2 star
0%
1 star
0%
Studio, 1bd, Semi-Private
Northshore Heights is the first development of its kind in West Knoxville. It includes 68 suites and apartments available for assisted living, plus an additional dedicated wing for residents needing specialized care for memory loss. The complex is located on seven park-like acres off Northshore...
Rain Forest Landings community exterior

Rain Forest Landings

555 Rain Forest Rd, Knoxville, TN 37923
Starting at $X,XXX+ monthly
9.3
Review score
58 reviews
9.3
Review score
58 reviews
5 star
58%
4 star
28%
3 star
5%
2 star
2%
1 star
7%
Studio, 2bd, Semi-Private
Truewood by Merrill, Knoxville is a beautiful community located in the mountains of Knoxville, Tennessee. We offer independent living, assisted living, and memory care- where our residents enjoy the comforts of home with the opportunity to get to know their neighbors. Truewood team members have...
Photo of Prosperity Pointe Assisted Living and Memory Care
5 star
61%
4 star
13%
3 star
13%
2 star
13%
1 star
0%
Studio, 1bd
Photo of Deane Hill Place

Deane Hill Place

401 Catherine McAuley Way, Knoxville, TN 37919
Starting at $X,XXX+ monthly
7.8
Review score
115 reviews
7.8
Review score
115 reviews
5 star
36%
4 star
35%
3 star
12%
2 star
7%
1 star
10%
Studio, Semi-Private
Deane Hill Place is a pet friendly Senior Living community just minutes from downtown Knoxville off of I-40, where maintaining your independence is easy with shopping, dining and entertainment at your doorstep. Our community offers our residents the opportunity to thrive in mind and body by...
Photo of Autumn Care

Autumn Care

136 Canton Hollow Road, Knoxville, TN 37922
Starting at $X,XXX+ monthly
5 star
29%
4 star
43%
3 star
0%
2 star
14%
1 star
14%
Studio, 1bd, Semi-Private
Autumn Care Autumn Care is a family-owned assisted living community in scenic Knoxville, Knox County, Tennessee. Our cozy, welcoming community is located in a quiet residential neighborhood surrounded by mature trees and lush green lawns. Knoxville offers the perfect mix of Southern hospitality,...
Photo of American House West Knoxville

American House West Knoxville

8024 Gleason Dr, Knoxville, TN 37919
Starting at $X,XXX+ monthly
8.3
Review score
62 reviews
8.3
Review score
62 reviews
5 star
48%
4 star
21%
3 star
15%
2 star
5%
1 star
11%
Studio, 1bd, 2bd, Semi-Private
Providing Assisted Living and Memory Care to the Knoxville area.
Photo of StoryPoint Knoxville WestCommunity badge

StoryPoint Knoxville West

8501 S Northshore Dr, Knoxville, TN 37922
Starting at $X,XXX+ monthly
9.9
Review score
73 reviews
9.9
Review score
73 reviews
5 star
82%
4 star
10%
3 star
4%
2 star
0%
1 star
4%
Studio, 1bd, Semi-Private
Welcome to StoryPoint Knoxville West! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include assisted living and memory care. Throughout each service level, we strive to make...
Photo of Arbor Terrace of Knoxville

Arbor Terrace of Knoxville

9051 Cross Park Drive, Knoxville, TN 37923
Starting at $X,XXX+ monthly
9.2
Review score
26 reviews
9.2
Review score
26 reviews
5 star
73%
4 star
15%
3 star
4%
2 star
8%
1 star
0%
Studio, 1bd, Semi-Private
Arbor Terrace of Knoxville provides the highest quality of geriatric care and assisted living in the Knoxville, Tennessee area, including innovative memory care designed specifically for those affected by Alzheimer’s disease and other dementias. Every resident receives unique and personalized...
Photo of Shannondale of Knoxville

Shannondale of Knoxville

801 Vanosdale Rd, Knoxville, TN 37909
Starting at $X,XXX+ monthly
3.0
Review score
6 reviews
3.0
Review score
6 reviews
5 star
66%
4 star
17%
3 star
17%
2 star
0%
1 star
0%
1bd, Studio, 2bd

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top