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Heatherwood Retirement Community

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3180 Horseshoe Pike, Honey Brook, PA 19344

9.2
Review score
16 reviews
Add review
9.2
Review score
16 reviews
5 star
63%
4 star
25%
3 star
6%
2 star
0%
1 star
6%
See all reviews
8.2
Review score
580 reviews
40 facilities
For more information about senior living options:
(866) 374-4058
Heatherwood Retirement Community
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Heatherwood Retirement Community community exterior
1414 Photos available
22 Floor plans available
Heatherwood Retirement Community in google map

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Anonymous
-
Child of resident/client
4.0
Overall a nice place
The facility is a bit run down in areas but they keep common rooms and areas of dining clean. They struggle to retain staff and that can get the residents down. Not sure if it is a top issue but there is trouble with the management as well. There are some dining staff that are solid and I

About the facility
Heatherwood Retirement Community

Heatherwood Retirement Community in Honey Brook, PA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Independent Living

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Amenities
at Heatherwood Retirement Community

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care
  • Memory Care
  • Diabetic Care

Meals & Dining

  • Gluten-free
  • Guest Meals
  • Low / No Sodium
  • International Cuisine
  • Restaurant Style Dining
  • Room Service
  • Special Dining Programs
  • Professional Chef
  • No Sugar
  • Vegetarian
  • Meals Provided

Room Amenities

  • Air Conditioned
  • Handicap Accessible
  • Cable or Satellite TV
  • Ground Floor Units
  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Private patio, deck, or balcony
  • Full kitchen

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Transportation at Cost
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outside Patio
  • Butterfly garden / Hummingbird garden
  • Meeting Room
  • Outdoor Common Areas
  • Library
  • Beauty Salon
  • TV Lounge
  • Barber Shop
  • Indoor Common Areas

Recreational areas

  • Movie or Theater Room
  • Golf Course or Putting Green
  • Billiards Lounge
  • Game Room
  • Arts and Crafts Center
  • Piano or Organ
  • Fitness Center
  • Raised Garden Beds

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English
  • Spanish

Activities

  • Live Musical Performances
  • Live Dance or Theater Performances
  • Cards / Pinochle Club
  • Visiting Chaplain or Priest
  • Day Trips and Outings
  • Activities On-site
  • Stretching Classes
  • Activities Off-site
  • Catholic Services
  • Walking Club
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Bridge Club
  • Intergenerational Programs
  • Current Events Club
  • Community Service Organizations
  • Art Classes
  • Gardening Club
  • Cooking Classes
  • Men's Club
  • Happy Hour
  • Wine Tasting
  • Reminiscence Programs
  • Trivia Games
  • Wii Bowling
  • Brain fitness / Dakim
  • Protestant Services
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Live Well Programs
  • Birthday Parties
  • Yoga / Chair Yoga
  • Holiday Parties
  • Book Club
  • Forever Fit

Compare

Heatherwood Retirement Community community exterior
Heatherwood Retirement Community

3180 Horseshoe Pike, Honey Brook, PA 19344

Freedom Village at Brandywine, a CCRC
Freedom Village at Brandywine, a CCRC

15 Freedom Blvd, Coatesville, PA 19320

Tel Hai Retirement Community
Tel Hai Retirement Community

1200 Tel Hai Circle, Honey Brook, PA 19344

Sunny Crest Home, Inc.
Sunny Crest Home, Inc.

2587 Valley View Road, Morgantown, PA 19543

9.2
Review score
16 reviews
9.2
Review score
16 reviews
5 star
63%
4 star
25%
3 star
6%
2 star
0%
1 star
6%
8.0
Review score
30 reviews
8.0
Review score
30 reviews
5 star
83%
4 star
0%
3 star
7%
2 star
3%
1 star
7%
Review score not available
Review score not available
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Reviews

for Heatherwood Retirement Community

9.2Review score16 reviews
9.2
Review score
16 reviews
5 star
63%
4 star
25%
3 star
6%
2 star
0%
1 star
6%
Century Park Associates
8.2
Review score580 reviews40 communities
Write a review
A Place for Mom has scored Heatherwood Retirement Community with 9.2 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Heatherwood Retirement Community has 16 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.6
Friendliness
4.7
Care Services
4.1
Staff
4.8
Meals & Dining
4.1
Activities
4.2
Value for Cost
4.3
A Place for Mom has scored Heatherwood Retirement Community with 9.2 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Heatherwood Retirement Community has 16 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Century Park Associates
8.2
Review score580 reviews40 communities
Logo for Century Park Associates
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-16 of 16 reviews
Anonymous - Family/friend
Assisted Living
August 27, 2024
4.0
Verified Review
Overall a nice place
The facility is a bit run down in areas but they keep common rooms and areas of dining clean. They struggle to retain staff and that can get the residents down. Not sure if it is a top issue but there is trouble with the management as well. There are some dining staff that are solid and I am thankful for that. It almost feels as if they have scraps to work with-not sure if they intend for that feeling but it feels like they do what they can for not getting good resources. Overall happy with the choice because we are getting what we pay for as it is on a lower price point for senior living.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
2
Activities
3
Value for Cost
4
Response from Heatherwood Retirement Community
August 29, 2024
Thank you for taking the time to leave feedback about your experience with us.
Joann T. - Family/friend
Assisted Living
August 14, 2024
5.0
Verified Review
Review for Heatherwood Retirement Community
Do it. It is the best decision we could have made for my mom. It's a real community where the residents care about each other.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from Heatherwood Retirement Community
August 29, 2024
We are very happy to have provided you with such a positive experience!
Anonymous - Family/friend
Independent Living
June 13, 2024
3.0
Verified Review
Our experience is facility is going downhill. Room for improvement.
The elevator in the skilled care building has been down at least a month and will be down for another few weeks. Elevator in Independent Living is unreliable. Food options on menu is not always available. Sometimes, salads or hotdogs or milk isn't even available. Rent increased but food options and taste decreased, driver to take to doctor visits are limited and elevator is Out of Order sometimes so no way to get downstairs.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
2
Activities
3
Value for Cost
2
Response from Heatherwood Retirement Community
July 3, 2024
Please give us a call at (610) 273-9301 to further discuss your experience and see where we can help.
Anonymous - Family/friend
Independent Living
February 22, 2024
5.0
Verified Review
Definitely recommended
The meals they are working on. Staff is fantastic. The facility is safe and clean. The move in process went wonderful. We used the Moving Seniors. They were great. I would definitely recommend the facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Heatherwood Retirement Community
February 23, 2024
Thank you for sharing your positive experience! We hope you have a great day!
Michael H - Family/friend
Independent Living
December 20, 2023
5.0
Verified Review
Great community at great value
The staff are very friendly and make the residents feel valued and important. The food needs more variety and better quality ingredients.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Response from Heatherwood Retirement Community
December 22, 2023
Thank you for taking the time to leave feedback about your experience with us.
Anonymous - Family/friend
Assisted Living
October 13, 2023
5.0
Verified Review
Caring and Friendly Staff
So far the employees at the Heatherwood Retirement Community have been great to work with. Based on the experience we have had so far, we would recommend this community to other families who are looking for a place for their loved ones
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Heatherwood Retirement Community
October 16, 2023
Thank you for your kind review! Please don't hesitate to reach out to us if there's anything more we can do!
Cindy - Family/friend
Independent Living
April 25, 2023
5.0
Verified Review
A truly great fit for my mom
The staff at Heatherwood Retirement Community is amazing. Everyone knows your name. They have a variety of activities. My mother is thrilled here. She's happy again. They have Independent and Assisted Living at this facility. The staff is attentive. I highly recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Heatherwood Retirement Community
April 28, 2023
We sincerely thank you for your positive review and look forward to seeing you again soon!
Joyce - Family/friend
Independent Living
January 13, 2023
5.0
Verified Review
The residents feel valued there
Other than the walk way being exposed to the elements - for example on windy days if you in the walk way it can be chilly and since the flooring is concrete if it rains there is a chance of it freezing. However besides that it is a very nice community and everybody there is so friendly. We have already recommended this community to other families and we will continue to do so.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Heatherwood Retirement Community
January 25, 2023
Thank you for taking the time to leave feedback about your experience with us.
Anonymous - Family/friend
Assisted Living
November 29, 2022
4.0
Verified Review
I would tell a friend that they are a wonderful, warm community that deeply cares about its staff and residents and you can tell from the well attended events and the kindness staff. I would ask that they increase their capacity to take residents on trips. Maybe buy another van? They only have 1 van and the same group of women sign up at each outing so as not to leave room for other/ different residents to go.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Heatherwood Retirement Community
November 30, 2022
Feedback is important to us as we strive to provide positive customer experiences.
Lori D - Family/friend
Independent Living
November 8, 2022
5.0
Verified Review
Highly Recommend
We haven't had any issues so far, when mom wasn't up for meals they brought them up to her and have always made sure mom is okay. Overall the community is very clean. My mom loves it there and has recommended the community to other people. They have a library, were you can read and do puzzles. The residents receive 3 meals a day plus there is a full kitchen in her room. They have a chef in the main kitchen and most items are homemade, with many choices to choose from. They ask residents for what items they want to eat that might not be on the menu and will add it to the menu, there are waitress that come to the table and take your order and all the food is made to order. We really like that her room is like a whole apartment with a step in shower. She really enjoys being in this community. The community is out in the country, open area and safe. They have transportation for the residents to get to doctors, they have trip to the stores like target and other day trips.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Heatherwood Retirement Community
November 10, 2022
We sincerely thank you for the positive review and look forward to seeing you again soon!
Joanne T - Family/friend
Independent Living
November 2, 2022
5.0
Verified Review
Heatherwood is Great
My mother just loves everything about it. She's like a new person since she moved there. She really enjoys the friendship and the activities. And she likes the apartment. A unique feature that factored into our decision was the fact they have covered walkways so you don't have to go outside to get to meals, etc.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Heatherwood Retirement Community
November 10, 2022
Thank you for your kind review. If there's anything further we can do for you, we are happy to help!
Susan F - Family/friend
Assisted Living
July 5, 2022
5.0
Verified Review
Excellent experience, Highly recommend, Great fit
My experience with Heatherwood has been excellent. The staff are helpful and communicative, the room is very nice, large and has ample storage. The care has been excellent - the price increases the more care the person needs.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
February 8, 2022
4.0
Verified Review
Comfy, Cozy
Due to the pandemic the food has been delivered to the residents' room. The food is being delivered on time and hot. I like the community and I enjoy living here. The floor staff is kind and bends over backwards to assist you. All the rooms have big sliding doors to either balconies or lawns and they are large in size.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
3.5
Meals & Dining
4
Activities
3
Value for Cost
5
Joe B - Family/friend
Independent Living
August 8, 2019
0.5
Poor
My father lived there. The staff did not clean his apartment it got unsightly. Staff did not clean it even after been asked to. Poor communication with management not returning calls or emails. Not many activities. Not even a TV social room. Then he got sick from poor nutrition and Dr ordering wrong meds. Not for elderly who need help. Spare them the agony.
Cleanliness
0.5
Friendliness
1.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Family Member - Toured community
Independent Living
September 11, 2015
4.0
It was similar an independent place.
We looked here when we were looking for options. It was too much like the independent place we had just come from and we were looking for something different. It was similar an independent place.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Happy family - Family/friend
Independent Living
December 26, 2013
5.0
Verified Review
Heatherwood is highly recommended
Heatherwood was very good. It's not a real modern facility, but it was very charming and very well laid out. The main thing about Heatherwood is they really care about their people and it is primarily independent. The food was terrific. The chef was a five star chef. The food was absolutely spectacular. They did activities and some concerts there. They have skilled nursing in a separate building but is not a secured dementia unit.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-16 out of 16 reviews

Neighborhoods
around Heatherwood Retirement Community

See what the neighborhood has to offer and what’s nearby:
Heatherwood Retirement Community in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Pennsylvania regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Pennsylvania regulations for Assisted Living.

Frequently Asked Questions
about Heatherwood Retirement Community

Heatherwood Retirement Community offers 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Heatherwood Retirement Community 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (610) 273-9300 to reach a resident at Heatherwood Retirement Community.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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