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2828 SE Taylor, Portland, OR 97214
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Anonymous
-
Spouse or partner of resident/client
4.0
Temporary Respite Care
Retrieving medication at the end of my loved one's stay required few returns before we had her correct medication.
I also question if she received her daily medication since her acetaminophen was not opened and her Memantine appeared to be at the same level when I dropped her off.Otherwise, I am pleased with the service she (and I) received.
About the facility Hawthorne Gardens Senior Living
Nestled in the scenic Willamette Valley in Portland, Hawthorne Gardens Senior Living offers quality assisted living and memory care services. The elegant, multi-story community features the soft colors of the Pacific Northwest, oversized picture windows, and a spot in a peaceful, residential neighborhood. Hawthorne Gardens Senior Living offers a serene refuge from the hustle and bustle of metropolitan life, while keeping big-city resources nearby.
As a cultural and educational hub in the PNW, Portland features exciting arts experiences including the Portland Opera, the Oregon Symphony, and the Oregon Ballet Theatre. Lifelong learners can visit the Oregon Museum of Science and Industry, the World Forestry Center Discovery Museum, and the Kendall Planetarium. Experience PNW culture through the local cuisine and libations served in the more than 50 microbreweries in town. At Hawthorne Gardens Senior Living, residents decide how to spend each day.
Community Details
Dedicated staff helps residents navigate daily life through personal care support, escort assistance, incontinence care, and medication management. Through the Embrace Memory Care program, memory care residents receive additional support from specially trained caregivers.
Enjoy delicious, balanced meals in the elegant dining room. Practice your favorite yoga flow on the soft, grassy patch on the community grounds or take a stroll...
Read more
Senior living options offered
Assisted Living
Memory Care
Pricing for Hawthorne Gardens Senior Living
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
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1 Bedroom
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2 Bedrooms
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Hawthorne Gardens Senior Living
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Compare
Hawthorne Gardens Senior Living
2828 SE Taylor, Portland, OR 97214
Brookdale Oswego Springs Portland
11552 Southwest Lesser Road, Portland, OR 97219
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10606 SW Capitol Hwy, Portland, OR 97219
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6.5
Review score
31 reviews
6.5
Review score
31 reviews
5 star
62%
4 star
16%
3 star
6%
2 star
3%
1 star
13%
9.6
Review score
36 reviews
9.6
Review score
36 reviews
5 star
42%
4 star
33%
3 star
19%
2 star
6%
1 star
0%
9.2
Review score
22 reviews
9.2
Review score
22 reviews
5 star
49%
4 star
36%
3 star
5%
2 star
5%
1 star
5%
9.1
Review score
82 reviews
9.1
Review score
82 reviews
5 star
56%
4 star
28%
3 star
10%
2 star
2%
1 star
4%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
1
Assisted Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at Hawthorne Gardens Senior Living
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Medication Management
- Non-Ambulatory Care
- Incontinence Care
- Diabetic Care
Meals & Dining
- Guest Meals
- Professional Chef
- Room Service
- Restaurant Style Dining
- Meals Provided
- Vegetarian
Room Amenities
- Handicap Accessible
- Air Conditioned
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Kitchenette
- Cable or Satellite TV
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Property Convenient to Public Transit
- Resident Parking Available
- Transportation at Cost
- Uncovered Parking
- Complimentary Transportation
- Covered Parking
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Indoor Atrium
- Outdoor Common Areas
- Central Fireplace
- Meeting Room
- Computer or Media Center
- Indoor Common Areas
- Outside Patio
- TV Lounge
- Beauty Salon
Recreational areas
- Movie or Theater Room
- Game Room
- Raised Garden Beds
- Piano or Organ
- Arts and Crafts Center
Services
- Housekeeping
- Grocery Shopping and Errands
- Beautician
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Brain fitness / Dakim
- Wii Bowling
- Stretching Classes
- Trivia Games
- Activities On-site
- Wine Tasting
- Day Trips and Outings
- Happy Hour
- Visiting Chaplain or Priest
- Cooking Classes
- Live Musical Performances
- Live Dance or Theater Performances
- Art Classes
- Gardening Club
- Holiday Parties
- Dances
- Yoga / Chair Yoga
- Tai Chi
- Intergenerational Programs
- Live Well Programs
- Birthday Parties
- Karaoke
- Educational Speakers / Life Long Learning
- BBQs or Picnics
- Pet-focused Programs
- Devotional Activities Offsite
- Activities Off-site
- Sensory-based Programs
- Qi Gong
Reviews
for Hawthorne Gardens Senior Living
6.5Review score31 reviews
Write a review5 star
62%
4 star
16%
3 star
6%
2 star
3%
1 star
13%
A Place for Mom has scored Hawthorne Gardens Senior Living with 6.5 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Hawthorne Gardens Senior Living has 31 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.0
Friendliness
4.2
Care Services
3.9
Staff
3.7
Meals & Dining
3.4
Activities
3.8
Value for Cost
3.9
A Place for Mom has scored Hawthorne Gardens Senior Living with 6.5 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Hawthorne Gardens Senior Living has 31 reviews with an average "overall experience" of 4 out of 5.
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1-20 of 31 reviews
Anonymous - Family/friend
Assisted Living
August 21, 2023
Temporary Respite Care
Retrieving medication at the end of my loved one's stay required few returns before we had her correct medication.
I also question if she received her daily medication since her acetaminophen was not opened and her Memantine appeared to be at the same level when I dropped her off.Otherwise, I am pleased with the service she (and I) received.
Response from Hawthorne Gardens Senior Living
August 24, 2023
Our team is focused on providing a great quality of life for your loved one. Always feel free to visit and share your experiences with us.
Anonymous - Family/friend
Assisted Living
August 8, 2023
Not recommended
My loved one was a resident at Hawthorne Gardens Senior Living. Overall, the experience was poor. The friendliness was good. However, the cleanliness and the food were not good. The staff and the quality of care were poor. I would not recommend this facility to family and friends.
Response from Hawthorne Gardens Senior Living
August 10, 2023
Our team always strives to deliver the very best care. If you feel we have fallen short in this instance, please accept our apologies or reach out to Brodey, our Executive Director, at bdeborde@seniorlifestyel.com or Regional Director of Operations, JoAnne, at jguzman@seniorlifestyle.com to discuss further.
F W - Toured community
Assisted Living
April 4, 2023
My Tour Experience at Hawthorne Gardens Senior Living
I toured Hawthorne Gardens and loved it, but again, it was a no-go as they did not have the staffing to provide 2-person transfer/assist. The lady there was very apologetic and noted post-covid staffing issues. She went above and beyond, however, and gave me many helpful suggestions that were extremely useful in my search.
The lady there really went out of her way to be helpful (which was deeply appreciated given the circumstances and that I needed to find a place ASAP). While I have no actual experience with how the care is, etc., I was really struck by how happy the residents seemed and how comfortable they were with staff - that spoke volumes. If my husband's needs had been different, we would have gone with Hawthorne Gardens.
Response from Hawthorne Gardens Senior Living
April 6, 2023
Visitors are always welcome here. Whether you choose our community or find another that’s a better fit, we’re happy to share our insights and expertise about senior living with you. We appreciate you taking the time to post this great review.
Anonymous - Family/friend
Assisted Living
February 24, 2023
New management at Hawthorne Gardens
In November 2022, I wrote a positive review about Hawthorne Gardens and its wonderful executive director. Recently there has been a corporate shakeup and she has been let go and many other staff have also left or been fired. Rates have gone up and services have deteriorated badly, including care, food, cleaning, social activities. The residents are in shock and morale is at an all time low. Not a good time to place your loved one here.
Response from Hawthorne Gardens Senior Living
March 2, 2023
Our team always strives to deliver the very best care. If you feel we have fallen short in this instance, please accept our apologies or contact us to discuss further.
Mike C - Family/friend
Memory Care
December 28, 2022
Outstanding care
My Mom due to advancing Dementia moved into Hawthorne Gardens 3 months ago from another outstanding place, (Facility Name Removed).
Although the stay at Hawthorne Gardens was brief, the care she got was outstanding. The staff, at the Memory Care Unit, and I know just a few and met only a few, (Names Removed) made those last months so much nicer for my Mom.
Memory Care is very much about getting the residents engaged. With a staff per resident ratio better than what an Assisted Living can do, my Mom was more involved in activities. (Name Removed) sent me pictures of outings with my Mom smiling in each picture. Although my Mom could be “picky” about food, the food that (Name Removed) and her staff prepared, Mom's comments were that the food was “good”, vs “all right”. The short time I was there, I did have the opportunity to eat there and the dinner was well done and tasty.
This job that all the above do and so many others is a calling. This is not just a job, I saw
Response from Hawthorne Gardens Senior Living
January 3, 2023
Your kind words go a long way to brighten our day. We’ll be sure to share your review with our team members. Thanks so much.
anonymous - Toured community
Assisted Living
December 23, 2022
Tour experience
Tour experience was wonderful. However, it was small and a bit dark without much day light.
Response from Hawthorne Gardens Senior Living
January 3, 2023
Our team is focused on providing a great quality of life for our residents and their families. Always feel free to visit and share your experiences with us.
anonymous - Toured community
Assisted Living
October 24, 2022
Tour experience
I toured with Hawthorne Gardens and it was a lovely facility, but too small for my social butterfly mom.
Response from Hawthorne Gardens Senior Living
October 31, 2022
Our team is focused on providing a great quality of life for our residents and their families. Always feel free to visit and share your experiences with us.
JWM - Family/friend
Assisted Living
July 27, 2022
Some pluses. Some challenges.
The facility itself is nice and well maintained. Administrative staff was friendly and mostly responsive. Service staff were hit and miss as far as training and proficiency. Food in the dining room was acceptable .... brought to the room .... unacceptable.
Response from Hawthorne Gardens Senior Living
August 2, 2022
With all our options for care, there’s a lot to take in during a visit. Please stop by again. Thank you for your review, and let us know if we can help you in the future.
Kate - Family/friend
Assisted Living
March 1, 2022
Great place to live, helpful staff, has everything Grandma needs
It is a really great place to live. Aside of the fact that they seem short staffed and having trouble keeping up on the housekeeping. Our loved one really loves is. All the staff are doing a great job making sure her meds are on time, she is well taken care of, has everything she needs. Only con is the housekeeping issue. They are very responsive when we reach out with any concerns.
Response from Hawthorne Gardens Senior Living
March 7, 2022
We're thrilled to hear about the positive impact our community is having on your family. The amazing people living and working here truly make it feel like home, one where all our residents can be comfortable, and their families can rely on us to take care of their loved ones. Thank you so much for the positive feedback!
Elliot - Family/friend
Memory Care
February 10, 2022
A Caring Facility With Good But Shortage of Staffing
This is a nice community and a good size for my loved one. I think Hawthorne Gardens is short of staff just like a lot of the communities are today. There are times that my loved one belongings have disappeared or I can't find them when I go to visit.
Response from Hawthorne Gardens Senior Living
March 7, 2022
We appreciate your candor. Our community is committed to providing nothing short of exceptional service and care to the residents who call our community home. We’d be glad to discuss the specifics of this review with you, and we hope you’ll reach out to us to schedule some time to do so.
Anonymous - Toured community
Memory Care
May 2, 2021
[name removed] the tour guide was great. She was honest and professional and listened intently to my mom's needs. I left feeling optimistic as they had a light filled corner room and seemed to have folks my mom would befriend. Unfortunately the room with the man next door was emanating a terrible smell and the door was left completely open--2 employees were trying to help him, I got a glance at a difficult and again, extremely foul smelling, situation. It was just bad luck but those things have a way of marking what was an otherwise very positive experience. I'm a bit torn on this place. GREAT location, beautiful neighborhood. I liked that the assisted living was on one floor and seemed smallish, like my mom would get personal attention. Feels small and intimate compared to others I've visited.
Rather not say, thanks. - Family/friend
Memory Care
March 3, 2020
It is OK.
My mom lived there for about a year and a half in the assisted living portion. Lots of turn over in management and staff during that time. The staff was helpful, although many things were inexplicably difficult. They could provide medication, but would not administer eye drops. The food went from OK to bad, to downright inedible due to turn over in the kitchen. Show up for a regular meal, not a brunch for a true taste. Scheduling transportation to doctors visits is often unhelpful as they will not escort your parent to the actual waiting room. They get a curb drop off. Also, scheduling outside of the pretty narrow pre-defined transport opportunities (one or two days a week) is difficult.
Communication from the staff was OK regarding my mother's health. The staff would sometimes call, but other times, including an ER transport, would fail to make contact with a family member. Health events that may seem minor were not communicated unless you asked to see the health logs or notes.
The rooms at HG are nice enough. The air conditioning and heating is provided by a through-wall unit which has a noisy fan. Windows can also be opened for outside air.
The biggest concern was that at the end of my mother's life, they refused to allow her to have hospice at the facility. They would not provide care for her and we end up scrambling to find a new place for hospice (which there are few on-demand options!) at the very end when she was very ill. That is not a good outcome. Be sure to understand what care will and will not be provided during times of declining health as you may be surprised to be caring for your loved one while scrambling to find a facility at the same time.
If you read this far, you already know, but you should read the inspection log book that they are required to have in the lobby. It tells about any findings by inspectors and what actions they took.
Anonymous - Family/friend
Memory Care
January 27, 2020
Hawthorne Gardens is NOT What it Advertises
Our mother has lived at Hawthorne Gardens Senior Living since the fall of 2018, first in Assisted Living and for the past year in Memory Care.
In this time there have been three different companies running the place, all of them promising to improve things.
Staff turnover is alarming with many only lasting a week or two. They are ill trained and over worked. They have little to no supervision. Memory Care is far worst than assisted living.
Our mother's room is often filthy. Your feet stick to the bathroom floor and her rug hasn't been vacuumed in 3 months. It literally stinks.
Laundry is not done regularly and when it is done, clothes are often ruined.
Our mother often does not have the basic necessities like toilet paper and kleenex.
If we did not check on her EVERY DAY, I would fear for her overall safety.
Hawthorne Gardens is not what it appears to be in their advertisements or on the tour. The tour is so ridiculously deceiving.
not applicatable in fear of retaliation of my mother's care - Family/friend
Memory Care
December 3, 2017
My experience with Hawthorne Gardens memory care
MY mom resides in the memory care at Hawthorne Gardens. It is a beautiful building, and appears to be well staffed, and the employees appeared to be engaged with the residents on my initial walk through.
After an unannounced visit I made to visit my mother in memory care one morning, I was shocked to see how different things really are. The memory care unit was short staffed, it was dirty and there were residents screaming, and the staff and memory care manager, [Removed]. were present, and no one cared. I am not happy, and unimpressed by the lack of professionalism in this memory care, and will be removing my mother from this dreadful place, and will be making sure the public is aware of how this place is really ran. The manager is lazy, and the staff is untrained, and unprofessional. It is not a safe environment, and I have seen a huge decline in my mother, and other residents since I have put my mother here. This place should be closed down!!!
Anonymous - Toured community
Memory Care
November 13, 2017
This place is stunningly beautiful in a lovely residential neighborhood. It is small and intimate.
Anonymous - Toured community
Memory Care
September 6, 2017
Tour for care
We toured this community and we liked the staff that was helpful to answer the questions. The community is clean and maintained. We liked the list of activities that would have been offered for her to be active. We needed something closer. We would recommend this community for the care for a loved one.
Anonymous - Toured community
Memory Care
July 6, 2017
Another Tour On My List
They did a good job providing a tour. It was not a bad experience. Nothing was wrong with the place but I wanted a smaller home and it seemed more larger than I wanted. They were professional, on time, and courteous.
JH - Family/friend
Memory Care
April 24, 2017
My parents happy new home
This is a nice community for my parents, who live together on the memory care floor. The staff is nice and caring. The community is clean and they are happy with the atmosphere. There is no dietitian on staff and the menu is just ok. They have activities 2x per week on the memory floor. It would be great if there was something every day of the week to get them out of their room and more active. On the week-ends there is less staff, so if one resident has an issue - other residents will wait. We recommend this community to other families for the good care and the value.
An extremely helpful benefit to this community is a support group they have for the loved ones of the memory care floor. It's an important part of my parent's care.
Anonymous - Family/friend
Memory Care
August 26, 2016
Outstanding Care
My parents are very well taken care of at this wonderful community. the staff is outstanding and are always concerned about there care. All of the meals that are offered and are excellent. I would highly recommend this community for others for outstanding care.
Anonymous - Family/friend
Memory Care
May 31, 2016
Very Impressed With The Clanliness
My cousin has adjusted very to this community. We are very pleased with everything they have done for us. I'am very impressed with how clean everything is. They do a very good job with maintaining the community. The staff has been very welcoming and helpful. Everything is going very well. I'am confident about the care she is receiving. It has been a good experience and I would recommend it.
Neighborhoods around Hawthorne Gardens Senior Living
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Oregon regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Oregon regulations for Assisted Living.
Frequently Asked Questions about Hawthorne Gardens Senior Living
Hawthorne Gardens Senior Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Hawthorne Gardens Senior Living 6.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (971) 222-0396 to reach a resident at Hawthorne Gardens Senior Living.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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