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Elevate Care Palos Heights

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12550 S Ridgeland Ave, Palos Heights, IL 60463

For more information about senior living options:
(866) 374-4058
7 reviews
Add review
5 star
29%
4 star
14%
3 star
0%
2 star
14%
1 star
43%
See all reviews
Elevate Care Palos Heights
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Elevate Care Palos Heights in google map

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About the facility
Elevate Care Palos Heights

Elevate Care Palos Heights in Palos Heights, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Nursing Homes

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Elevate Care Palos Heights undefined
Elevate Care Palos Heights

12550 S Ridgeland Ave, Palos Heights, IL 60463

Mercy Circle Senior Living community exterior
Mercy Circle Senior Living

3659 W 99th Pl, Chicago, IL 60655

Palos Heights Senior Living community exterior
Palos Heights Senior Living

7100 West College Drive, Palos Heights, IL 60463

Harvester Place community exterior
Harvester Place

150 S Frontage Rd, Burr Ridge, IL 60527

Review score not available
9.9
Review score
121 reviews
9.9
Review score
121 reviews
5 star
90%
4 star
7%
3 star
0%
2 star
1%
1 star
2%
9.8
Review score
72 reviews
9.8
Review score
72 reviews
5 star
70%
4 star
24%
3 star
3%
2 star
3%
1 star
0%
9.8
Review score
66 reviews
9.8
Review score
66 reviews
5 star
70%
4 star
23%
3 star
5%
2 star
0%
1 star
2%
Studio
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Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
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2 bedrooms
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

1

Nursing Homes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Reviews

for Elevate Care Palos Heights

7 reviews
5 star
29%
4 star
14%
3 star
0%
2 star
14%
1 star
43%
Care Centers, Inc.
0
Review score11 reviews10 communities
Write a review
A Place for Mom has scored Elevate Care Palos Heights with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Elevate Care Palos Heights has 7 reviews with an average "overall experience" of 2.4 out of 5.
Overall Rating
2.4
Cleanliness
2.9
Friendliness
2.9
Care Services
2.4
Staff
Meals & Dining
Activities
2.5
Value for Cost
2.4
A Place for Mom has scored Elevate Care Palos Heights with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Elevate Care Palos Heights has 7 reviews with an average "overall experience" of 2.4 out of 5.
Parent company
Care Centers, Inc.
0
Review score11 reviews10 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-7 of 7 reviews
Carmen Rosado
Nursing Home
October 12, 2019
5.0
Enjoy my stay
When I first got there [date removed]I was put into the section where residents live in the nursing home, I was not happy the room was terrible. Two days later I was moved to the new section because I was there mainly for physical therapy after an injury to my knee. The new section is beautiful very modern very clean. I was very happy in the new section. The nurses were just Fabulous. They really looked after me which I was very appreciated. They were very attentive to my needs. They really looked after me. The Group of CNA also very attentive to my needs. I had a problem with an personal item that was taken from my room But administration is [name removed] took care of it right away. Kudos to all of you guys!!I have to say my stay in the new section was five star.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Michele - Family/friend
Nursing Home
August 29, 2018
0.5
Horrible place
Park Villa is not a 5 star facility. There is not enough staff for the patients there, my client sat in soiled diapers for 2 hours until they had time to change him. He was not sent home with the new medications he was prescribed, nursing staff said pharmacy will fill it in 15 mins, not 10 new prescriptions. He went a day and a half without meds because of them. Please don't let your friends or relatives stay there, it's a horrible place
Cleanliness
2
Friendliness
1.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Ivory Haygood
Nursing Home
February 3, 2017
4.5
Good health care
My experience was very pleasant From the time a got there until I left 10 days later when I left the first time . Whatever I need they met my needs... if I was not happy they tried to satisfy me... anytime I call for service they were there within minutes.. they always make you feel you are their priority... will and did recommend them to anyone who their services..... went back a second time the same treatment....The staff is off the chain. So caring. Ivory Haygood. Two time user
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Nik - Family/friend
Nursing Home
August 3, 2016
0.5
Do not go here
I would literally never take anyone to your Palos Heights location again. My family member was discharged yesterday after being at the facility for several months. The incompetence we experienced during this whole experience is disgusting. From nurses openly discussing patient care in derogatory ways in front of us, to it taking 1+ hours to answer a call light while staff stood around and chatted with one another. Her discharge was another awful experience. My grandmother is and has been on oxygen around the clock for 4+ years now. She was discharged yesterday with no oxygen. She was transported via medical car with no oxygen. By the time she arrived she was short of breath. Absolutely ridiculous. A wheelchair was supposed to be ordered for her, she arrived in a Park Villa owned wheelchair. Thankfully the transporter didn't feel comfortable leaving my mostly immobile grandmother without a wheelchair so she told her to keep it until she gets her own. Lastly, she arrived without any medication. Was not fed lunch before discharge. And was not given the vital test she needs to continue her nightly bipap machine therapy. Now we are scrambling to remedy all of these mistakes. I would highly recommend avoiding taking your loved one here.
Cleanliness
1
Friendliness
2
Value for Cost
1
Care Services
1
Activities
1
Anonymous - Family/friend
Nursing Home
February 23, 2016
2.0
I strongly agree that Park Villa is not what I would rate a "FIVE" star rehabilitation facility. My mother was there, in January 2015, after suffering a major stroke. Her care, medical needs, as well as therapy were sub-standard. We placed my mother at Park Villa for rehabilitation and NOT a vacation. Many days we would find mom in bed at 11am or 12pm even though her therapy schedule said she had therapy right after breakfast. My mom had medical appointments scheduled outside the facility, which mom needed to be dressed and ready for. However, even though communication was made not only with the Director of Nursing and staff nurses, mom was found asleep in her night clothes and unprepared. This is truly unacceptable. Despite having what appeared to be adequate staff mom's call light often went unanswered. Park Villa claims to offer a "Holistic" approach in caring for their clients, which is characterized by the treatment of the whole person, taking into account mental and social factors, rather than just the physical symptoms of their illness. However, how can this be true when call lights go unanswered, clients remain in bed, and emotionally they feel defeated do to the lack of therapy.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Anonymous - Family/friend
Nursing Home
April 2, 2014
0.5
Don't Do It!
Do not go here! There is a sign in the front of the building that says it is a five star facility...... I have no idea how that is possible!! Most of the staff does not care at all! My grandma would always complain that they would ignore her all night (even though there were people on the clock "working"). I am not even going to go into the mix up they were at fault for. I will put it this way, we should have sued them. Anyways, I would never go back or send a loved one here.
Cleanliness
1
Friendliness
1
Value for Cost
0.5
Care Services
0.5
Activities
1
Roseann - Family/friend
Nursing Home
September 12, 2013
3.5
Verified Review
Nice Facility
My mom had a private room and it was very nice, it really was. The issue we had was that my mom is confined to a wheelchair and I didn't think they had enough people there to help the residents. I would go in and my mom had pushed her call button and you could see girls standing in the hallway talking and they're not responding because they know it's not an emergency. It's just having to go to the bathroom. That's the thing I find the most frustrating. It's a nice facility, don't get me wrong. If you're there for rehab most of the rooms are private. My mom never complained about the food. I though she was well treated but when you're confined to a wheelchair and need help with every little thing it's just difficult.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Viewing 1-7 out of 7 reviews

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Frequently Asked Questions
about Elevate Care Palos Heights

Call (708) 597-9300 to reach a resident at Elevate Care Palos Heights.

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