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440 McLaws Cir, Williamsburg, VA 23185
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Kelly S.
-
Child of resident/client
5.0
Review for Charter Senior Living of Williamsburg
It is great so far. The facility is clean, modern, well maintained and very pleasant. It seems like staff are engaged with the residents, always sitting with them and talking. As opposed to residents sitting on their own while staff are engaged with their cell phones. I have access (the door code) to come and go on my own. We picked this community because of the price and the looks of the facility.
About the facility Charter Senior Living of Williamsburg
Find exceptional care options for assisted living and memory care at Morningside of Williamsburg, managed by Five Star Senior Living. This updated community in Williamsburg, Virginia offers a peaceful campus in laid-back suburbia near various parks and retail establishments.
Community Amenities and ServicesWith personalized care and professional, on-site caregivers, your loved one will have an optimal setting to receive proper care. Staff can provide assistance with activities of daily living (ADLs), diabetic care, medication services, and specialized memory care for residents with Alzheimer’s or other forms of dementia.
In the restaurant-style dining room, the community’s culinary staff prepares fresh dishes from a chef-inspired menu. After great meals, residents have lots of options for leisure and entertainment.
Morningside of Williamsburg’s plethora of regularly scheduled activities, including social events, devotional activities, and live entertainment, create a fun environment for residents with all interests to enjoy.
Living ArrangementsMorningside of Williamsburg offers multiple options for studio and one-bedroom apartments. Each unit can come equipped with wheelchair-accessible features, kitchen appliances, and attached outdoor spaces.
State licensing information
To explore the licensing information and compliance histories of senior living communities in the state of Virginia, visit the Virginia facility search directory.
Related articles
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Senior living options offered
Assisted Living
Memory Care
Pricing for Charter Senior Living of Williamsburg
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Charter Senior Living of Williamsburg
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Compare
Charter Senior Living of Williamsburg
440 McLaws Cir, Williamsburg, VA 23185
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3800 Treyburn Drive, Williamsburg, VA 23185
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8.7
Review score
30 reviews
8.7
Review score
30 reviews
5 star
53%
4 star
33%
3 star
7%
2 star
0%
1 star
7%
9.4
Review score
63 reviews
9.4
Review score
63 reviews
5 star
47%
4 star
41%
3 star
5%
2 star
2%
1 star
5%
9.4
Review score
19 reviews
9.4
Review score
19 reviews
5 star
47%
4 star
37%
3 star
0%
2 star
0%
1 star
16%
8.2
Review score
37 reviews
8.2
Review score
37 reviews
5 star
56%
4 star
27%
3 star
3%
2 star
3%
1 star
11%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Charter Senior Living of Williamsburg
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Incontinence Care
- Medication Management
- High Acuity Care
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- International Cuisine
- Meals Provided
- Restaurant Style Dining
- Low / No Sodium
- No Sugar
- Vegetarian
- Professional Chef
- Guest Meals
- Room Service
- Kosher
- Vegan
- Special Dining Programs
- Gluten-free
Room Amenities
- Ground Floor Units
- Kitchenette
- Respite or Short Term Stays Offered
- Handicap Accessible
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
- Cable or Satellite TV
- Air Conditioned
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Complimentary Transportation
- Property Convenient to Public Transit
- Uncovered Parking
- Resident Parking Available
Pets
- Dogs Allowed
- Weight Limit (lbs)
- Cats Allowed
Common areas
- Barber Shop
- Indoor Common Areas
- Private Bath
- Beauty Salon
- TV Lounge
- Outside Patio
- Outdoor Common Areas
- Library
- Meeting Room
- Central Fireplace
Recreational areas
- Piano or Organ
Services
- Laundry Service / Drycleaning
- Housekeeping
- Beautician
Languages spoken
- English
Activities
- Karaoke
- Live Well Programs
- Birthday Parties
- Yoga / Chair Yoga
- Dances
- Holiday Parties
- Book Club
- Sensory-based Programs
- Light Therapy Programs
- Activities Off-site
- Catholic Services
- Pet-focused Programs
- Walking Club
- BBQs or Picnics
- Devotional Activities On-Site
- Educational Speakers / Life Long Learning
- Activities On-site
- Community Service Programs
- Stretching Classes
- Trivia Games
- Live Musical Performances
- Live Dance or Theater Performances
- Men's Club
- Happy Hour
- Bible Study Group
- Day Trips and Outings
Reviews
for Charter Senior Living of Williamsburg
Write a review
A Place for Mom has scored Charter Senior Living of Williamsburg with 8.7 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Charter Senior Living of Williamsburg has 30 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.6
Friendliness
4.8
Care Services
4.6
Staff
4.6
Meals & Dining
4.6
Activities
4.4
Value for Cost
4.5
A Place for Mom has scored Charter Senior Living of Williamsburg with 8.7 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Charter Senior Living of Williamsburg has 30 reviews with an average "overall experience" of 4.3 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 30 reviews
Kelly S. - Family/friend
Assisted Living
October 28, 2024
Review for Charter Senior Living of Williamsburg
It is great so far. The facility is clean, modern, well maintained and very pleasant. It seems like staff are engaged with the residents, always sitting with them and talking. As opposed to residents sitting on their own while staff are engaged with their cell phones. I have access (the door code) to come and go on my own. We picked this community because of the price and the looks of the facility.
Response from Charter Senior Living of Williamsburg
November 2, 2024
Hi Kelly, thank you for sharing your experience!
Doug - Family/friend
Assisted Living
October 14, 2024
Pros and cons of a small facility
Comments - very caring and the small facility means the staff knows the residents. Downside: constant turnover of managers and team leads, I don't think any were in place more than 3 months. Except the cook who is their best asset.
GR - Family/friend
Assisted Living
July 26, 2024
Review for Charter Senior Living of Williamsburg
My loved one and us received the absolute best care the kindness and compassion Charter and all their staff showed us for almost 2 years is amazing. I would recommend them to anyone. Best place ever. Can't thank you enough for leading us there. Such a blessing. You have a wonderful company and staff.
Response from Charter Senior Living of Williamsburg
August 2, 2024
Thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Anonymous - Family/friend
Memory Care
June 24, 2024
Would never recommend
I would stay away from Charter. I know each facility has mixed reviews, and maybe some residents are happy there. I can only tell you that my dad did not receive adequate and proper care. I visited often, never found him anywhere but in his room. One night, my son and I came in and he was climbing into bed, very early evening, with a mess ( bowel). Thank God my son was with me because, no matter how many times we pulled the nurse cord, no one came. We went hunting for help, none on that floor to be found. An aide, who said she wasn't supposed to shower the patients, kindly helped my son clean my dad while I changed his messy bed. I immediately went to find a better place and found [facility name removed]. Night and day difference. I would NEVER recommend Charter.
Gail M - Family/friend
Assisted Living
May 1, 2024
Caring Environment
My Aunt came to Charter several months ago, in search of a caring environment. She had lived for three years at another Senior living facility. She was always complaining about the staff and food. Since coming to Charter she has become a much happier person. She talks highly of the staff and love her room. She enjoys sitting out in the court yard enjoying the weather. The other residents are very friendly and have made her feel at home. I would highly recommend Charter Senior Living to anyone searching for a place for their live one. They will be well cared for at Charter.
Response from Charter Senior Living of Williamsburg
May 5, 2024
Hi Gail, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Ed - Family/friend
Assisted Living
March 15, 2024
Charter Senior Living Williamsburg
We have been very pleased having moved my mother-in-law into assisted living with Charter in Williamsburg. Although they are short staffed, like all facilities are, they do make the effort to have high quality care and a friendly attitude. The food is very good, the accommodations are very nice, much like a good hotel. And we find that the staff works with us very well, answering questions, making suggestions, being very attentive to anything we need.
Response from Charter Senior Living of Williamsburg
March 22, 2024
Ed, thank you so much for the positive review!
Jonathan - Family/friend
Memory Care
March 4, 2024
Recommended
The residents are treated with respect and care. Communications are inconsistent at times. The staff is wonderful and caring. The move in was easy. The food is good and plentiful. I would recommend CSL.
Response from Charter Senior Living of Williamsburg
March 22, 2024
Jonathan, we're happy you found our staff to be so supportive at Charter Senior Living of Williamsburg. Thanks again for the recommendation and the kind review!
Anonymous - Family/friend
Assisted Living
November 22, 2023
Our families experience
Our loved one was only there for 2 weeks but every category at Charter Senior Living of Williamsburg community receives a 5.
Response from Charter Senior Living of Williamsburg
December 2, 2023
Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Anonymous - Family/friend
Assisted Living
November 17, 2023
Has room for improvement
Consistently understaffed to the point of being probably illegal. Some days there would be one dedicated person with med techs and front staff having to fill in. Consequently the 15 or 16 residents weren't cleaned properly, sat in their soiled clothing and some getting bedsores. Residents' rooms weren't cleaned properly, rarely mopped. Kitchen cabinets looked nasty and sticky. I don't think they were cleaned once in the five weeks we were there. Carpet was filthy. The trash was taken out frequently. One staff member had an ongoing feud with me. It's still a mystery to me what it was about as she was angry and refused to discuss the matter with me. Otherwise, some staff was friendly and some were rather standoffish. Overall, I think they tried to provide decent care. Again, lack of staff definitely deterred having a better quality of care. I heard a few harsh words from staff to residents but overall I think the staff were kind to residents. I think the food was on the less expensive end. Not much in the way of choices. Residents were in front of the TV a lot. Otherwise, it was mostly coloring. Not much one on one with residents. Considering the lack of cleanliness and staff shortages, I didn't feel like we were getting our money's worth. If those issues were addressed and prioritized I then think it would have been a fair price.
I will give the Memory Care Director a "5." She worked tirelessly. But she wasn't properly supported by the director (who has since left thankfully.)
Response from Charter Senior Living of Williamsburg
November 22, 2023
We're disappointed to hear of the negative experience you had at Charter Senior Living of Williamsburg. We'd like the opportunity to discuss this with you. Please reach out to our Executive Director, Taylor, at ed@charterwilliamsburg.com at your earliest convenience.
Jonathan - Family/friend
Memory Care
May 1, 2023
Professional Memory Care
I highly recommend Charter Senior Living of Williamsburg. The staff has made my mother feel welcomed and well cared for. They smoothed her transition from a previous facility to Charter Senior Living, doing an excellent job of minimizing her anxiety. They care and it shows. I feel very fortunate to have found Charter Senior Living of Williamsburg.
Anonymous - Toured community
Assisted Living
February 9, 2023
Review for Charter Senior Living of Williamsburg
It was our first choice. It was a convient location. It was awesome. The staff was great. It was an older facility.
Response from Charter Senior Living of Williamsburg
May 11, 2023
Thank you so much for your positive comments about Charter Senior Living of Williamsburg!
T om - Family/friend
Assisted Living
November 2, 2022
Fantastic place for mom
Could not ask for a better place to put your mother
Everyone there is caring an compassionate.
The best place we could have chosen for mom
All 5 star look no further. Very clean and the food is great
GR - Family/friend
Assisted Living
November 1, 2022
Peace of mind
We knew it was the right fit the moment we walked in. There is no odor all all when you walk in the facility. They did get a new director and he is very nice. I know all of the staff and they are great, I have had no complaints what so ever. The quality of care is excellent. My mom can be a handful and they never skip a beat. She is treated with so much respect and kindness. The food is great. they have a wonderful chef and the residents have a few choices for each meal. They feed them breakfast, a large lunch, and then a lighter dinner. We have eaten there a couple of times and it is great. It is worth every penny especially for the care she receives.
I would highly recommend this facility a hundred times around.
anonymous - Family/friend
Assisted Living
October 5, 2022
Our families experience
We really like that the community is very friendly and small enough that everyone knows everyone there and the staff know all the residents by their name. They are very willing to step up and do what is needed to be done if you ask. The downsize is that either they are understaffed or poorly managed to the extent that we find pretty routinely things that have not been done - laundry, house keeping, etc. They sometimes don't seem to know who is in charge and it takes us getting a few different people to figure it out
Estelle - Family/friend
Assisted Living
August 24, 2022
We were happy with Charter Senior Living
We had to move my husband from one place that was eventually taken over by Charter as we were leaving. We were very unhappy with them, then they changed hands after one month.
We moved him to this Charter Senior Living of Williamsburg and we were very happy with them. They were very kind and good to my husband, he was happy with them as well.
Anonymous - Family/friend
Memory Care
August 4, 2022
Be on top of the game
My loved one wasn't there for long, she had a stroke several days after being admitted.
I would say they were somewhat responsive to her needs. We were told not to visit for a month, so we didn't get to see what was going on. You might want to ask questions to get a status update, I had to call in to see how she was doing. I did have to call because after a week I didn't hear anything from them. Communication could be improved; for people who are being admitted they need to provide some sort of update on how they are adjusting.
My loved one was admitted to their memory care unit, and since we were asked not to visit we didn't get to see things in action. I did see activities, but not where my loved one was participating in them. They seemed to have lots of activities going on for memory care though. They asked us to not to visit so that they could get our loved one acclimated first, without causing interference or feelings of wanting to go home. I think they are doing a good job, the other residents I saw seemed to be doing well. The place was very clean; the backend of the place was very well cleaned, so I think they did well for cleanliness. Communication was very general and they are good at that. The executive director did send texts with general information regarding the community, but I was looking for more personal updates on how my loved one was acclimating since I wasn't allowed to visit - and I had to call for that because I did not know.
John L - Toured community
Assisted Living
January 28, 2022
My tour review
This was a good community but it was just not what we were looking for our loved one.
K H - Family/friend
Memory Care
August 4, 2021
My Review of Morningside of Williamsburg
This is the best place for my loved one. The community has helped my loved one get stronger since the beginning of their stay. The friendliness of the staff stands out to me. The staff are responsive to questions and concerns, and typically respond within 24 hours.
They have activities available for the memory care side of the community.
Response from Charter Senior Living of Williamsburg
August 6, 2021
Thanks for your nice review K H. We're so very glad that your loved one has gotten stronger and stronger since they began their stay with us It's great to read that their team's communication with you has been excellent, and we appreciate your acknowledgement of their friendliness. We're honored that you consider Morningside of Williamsburg the best place for your loved one!
anonymous - Toured community
Assisted Living
June 17, 2021
Tour of Morningside
Morningside is an older more worn facility but it is still very nice. We were really impressed with the shape of the building, it is an O shape with a large center atrium for residents. One thing we did not like was that there was no carpet, it was all cold concrete floors.
Response from Charter Senior Living of Williamsburg
June 23, 2021
Thank you for visiting with us. We're glad to see that you liked the beautiful atrium at the center of our community, as it is a gathering place enjoyed by all our residents. Please note that at Morningside of Williamsburg we have carpet throughout the common spaces and our apartments have either carpet or the plank-wood flooring. We invite you back in for a second look!
anonymous - Toured community
Assisted Living
March 31, 2021
We did tour the Morningside of Williamsburg and we thought it was a good community, but at the time it was just not what our loved one needed.
Response from Charter Senior Living of Williamsburg
April 8, 2021
Thanks for taking the time to visit our community and leaving us your feedback. Please let us know if there are any additional questions we can answer for you, and best wishes as you search for senior living options for your loved one.
Neighborhoods around Charter Senior Living of Williamsburg
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Virginia regulations for Assisted Living.
Frequently Asked Questions about Charter Senior Living of Williamsburg
Charter Senior Living of Williamsburg offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Charter Senior Living of Williamsburg 8.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (757) 221-0018 to reach a resident at Charter Senior Living of Williamsburg.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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