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I have referred the facility to other families.\nI do think the food menu could have used some better selections. ","reviewerDisplayName":"Crystal C","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Top notch ","reviewContent":"Fives all the way around!!!\n\nHe, Mr. [name removed] passed away charter living of hazelcrest is a fair and balanced representation of senior living with dignity. \n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Charter Senior Living of Hazel Crest ","reviewContent":"I was overall happy with the care, accessibility, communication, cleanliness and set up of the facility. Food service could be better. My sister has transitioned to her own place, but I would recommend Charter to others, and would use them again.","reviewerDisplayName":"BC","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Recommended","reviewContent":"My mom's room is spotless. She really likes the meals. The staff truly cares. There is great communication with me. The OT in house is excellent. Staff knows everyone's name. I would definitely recommend Charter Senior Living of Hazel Crest. My dad, who also visits mom, likes the place.","reviewerDisplayName":"Larry","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Wonderful staff with great communication ","reviewContent":"The Director is very open, honest and friendly, and has a genuine care and concerned for her staff and everyone at the facility. The staff that I have worked with has been very caring and kind. And willing to listen and course correct if there is a concern.\nThe staff and the nurses were very patient and helpful. Also in my dad's transition to their facility. It was not easy however they gave the comfort that was needed and communicating everything that was needed along the way. \n","reviewerDisplayName":"THayes","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Recommended","reviewContent":"Charter is a phenomenal space! When I started my research into places, I wanted to make sure to stay away from the \"nursing home \" feel. Both my mom and I were so pleasantly surprised by the friendliness and the cleanliness! The staff were wonderful with helping us through the transition of moving my cousin from her home. I love Charter of Hazel Crest. ","reviewerDisplayName":"Kathy","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Charter Senior Living of Hazel Crest ","reviewContent":"It's a very nice facility. The people were awesome. It's extremely clean and the food was better than most other facilities'. [name removed] was kept clean and in clean clothes. I would certainly recommend Charter Senior Living. [name removed] was only moved because of her inability to maintain the self-pay situation. ","reviewerDisplayName":"Dawn ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Charter Senior Living of Hazel Crest","reviewContent":"The staff at Charter Senior Living of Hazel Crest was amazing. My father was there for a brief time. The level of care he was given was exceptional. Everyone at Charter was professional, positive, and very caring with our father and family. We were so grateful that our dad was able to be in hospice at this facility. They worked well with our hospice nurse and CNA to deliver skilled and compassionate care. We felt supported and well informed during this extremely difficult time. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Charter Senior Living of Hazel Crest ","reviewContent":"They've just been wonderful since she's been there .I would recommend it. It was 100% better than the other facility she was in and we could afford it. The other places were much more expensive.","reviewerDisplayName":"CD","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":" 5 star facility, a great fit, positive experience","reviewContent":"The thing that sticks out most about Charter Senior Living of Hazel Crest is the staff. They are friendly, helpful, supportive and caring towards the residents. 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3701 W 183rd St, Hazel Crest, IL 60429
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<p>Charter Senior Living of Hazel Crest’s goal is to enhance each resident’s spirit by providing seniors with personalized, around-the-clock assisted living and memory care services that meet their evolving needs. Residents enjoy the well-lit common areas and homelike living spaces this single-story, boutique-style community has to offer. There’s also a lush, landscaped courtyard complete with comfortable seating and raised garden beds for residents to enjoy.</p>
<p>Residents can also enjoy engaging activities, chef-prepared meals, and other convenient services. Memory care residents can also benefit from the exclusive Flourish℠ program, which provides custom-tailored care that promotes residents’ self-esteem through five key points:</p>
<ul>
<li>Velocity program — Daily activities and events to keep residents stimulated and engaged.</li>
<li>Oshibori experience — A daily, routine activity that provides aromatherapy and serves as a reminder for mealtimes.</li>
<li>Grab-and-Go neighborhood activities — Spontaneous small-group activities catered to residents’ individual needs.</li>
<li>S.T.A.R. — Specific Therapeutic Assisted Recreation, a family oriented program that encourages families to bring in personal items to share and reminisce with their loved ones.</li>
<li>Rest and Restoration program — An intervention program that provides audio, video, engagement, as well as comfort stimulation and redirection.</li>
</ul>
<p>Seniors can thrive every day at Charter Senior Living of Hazel Crest!</p>
<h3>State Licensing Information</h3>
<p>To explore the licensing information and compliance histories of senior living communities in the state of Illinois, visit the <a href="http://www.idph.state.il.us/AssistedLiving/AssistedLivingEstablishmentListing/AssistedLivingEstablishmentListing.aspx">Illinois Assisted Living and Shared Housing License Establishment Listings</a> or the <a href="https://www2.illinois.gov/hfs/MedicalPrograms/slf/Pages/OperationalSites.aspx">Illinois Supportive Living Program databases</a>.</p>
<h3>Related articles</h3>
<p><a href="https://www.aplaceformom.com/assisted-living">Your Complete Guide to Assisted Living</a></p>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/designing-alzheimers-facilities">Designing Alzheimer's Care Facilities</a></p>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/social-isolation">How to Combat Loneliness in the Elderly: 9 Expert Tips</a></p>
<p>Charter Senior Living of Hazel Crest’s goal is to enhance each resident’s spirit by providing seniors with personalized, around-the-clock assisted living and memory care services that meet their evolving needs. Residents enjoy the well-lit common areas and homelike living spaces this single-story, boutique-style community has to offer. There’s also a lush, landscaped courtyard complete with comfortable seating and raised garden beds for residents to enjoy.</p>
<p>Residents can also enjoy engaging activities, chef-prepared meals, and other convenient services. Memory care residents can also benefit from the exclusive Flourish℠ program, which provides custom-tailored care that promotes residents’ self-esteem through five key points:</p>
<ul>
<li>Velocity program — Daily activities and events to keep residents stimulated and engaged.</li>
<li>Oshibori experience — A daily, routine activity that provides aromatherapy and serves as a reminder for mealtimes.</li>
<li>Grab-and-Go neighborhood activities — Spontaneous small-group activities catered to residents’ individual needs.</li>
<li>S.T.A.R. — Specific Therapeutic Assisted Recreation, a family oriented program that encourages families to bring in personal items to share and reminisce with their loved ones.</li>
<li>Rest and Restoration program — An intervention program that provides audio, video, engagement, as well as comfort stimulation and redirection.</li>
</ul>
<p>Seniors can thrive every day at Charter Senior Living of Hazel Crest!</p>
<h3>State Licensing Information</h3>
<p>To explore the licensing information and...</p>
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