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Central Coast Senior Services

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207 16th St, Pacific Grove, CA 93950

For more information about home care options:
(866) 374-4058
6 reviews
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Central Coast Senior Services
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Anonymous
-
Family/friend
4.0
superb
Overall it has been a positive experience with Central Coast Senior Services. They had one caregiver who was really superb. He handled most of the duties for me, whereas the other people were kind of a mixed bag, often waiting to be told what to do rather than proactively seeking out to

About the facility
Central Coast Senior Services

Central Coast Senior Services in Pacific Grove, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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Central Coast Senior Services undefined
Central Coast Senior Services

207 16th St, Pacific Grove, CA 93950

Halo Specialized Home Care, Inc. undefined
Halo Specialized Home Care, Inc.

659 Abrego St Ste 7, Monterey, CA 93940

Arcadia Home Care - Monterey
Arcadia Home Care - Monterey

409 Washington St. Suite 101, Monterey, CA 93940

No reviews
2 reviews
5 reviews
No reviews
Starting rate
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Starting rate
Starting at $XX/hr
Starting rate
Starting at $XX/hr
Starting rate
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Overnight rate
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Overnight rate
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Overnight rate
Starting at $XX/hr
Overnight rate
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Bathing/dressing

No

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

No

Household chores

No

Household chores

Yes

Household chores

Yes

Household chores

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Central Coast Senior Services

Overall Rating
3.4
Cleanliness
3.3
Friendliness
3.8
Care Services
3.0
Staff
Meals & Dining
Activities
3.3
Value for Cost
3.0
Parent company
AA Blank
0
Review score0 reviews0 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-6 of 6 reviews
Olga - Toured community
Home Care
May 23, 2016
2.0
Management strives to satisfy the customers, however there are several issues to consider: There is no consistency. Each time there is a new caregiver: some of them are great, such as Joyc. Some of them are awful to the point when it is not safe to leave your loved one with them. Today the caregiver, her name is Tiffany, didn't feed my 95 year old blind father, didn't clean his bottom and didn't give him water, though she was supposed to do all these. I spend 30 min explaining her in detail what she is charge of for these 3 hours. Thanks God, she was here ONLY for 3 hours, but an old guy was hungry, dehydrated and had a diaper rush.......
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Response from Central Coast Senior Services
January 8, 2019
Dear Olga, I know this is several years in responding, but we are JUST now discovering this site. Thank you for your feedback. Despite the years that have passed, we still review feedback given and make adjustments were possible. Warmest regards, Aimee
Doug Harrison - Toured community
Home Care
May 11, 2016
5.0
I was surprised. This experience was far, far better than expected!
I needed transport for my mom who's 102 yr...to an eye doctor in Monterey...than wait for about an hour, till her exam was over, and than...returned her to her home.. The office personnel were very courteous, and thorough. The driver showed up on time, and all in all....this was a great experience for both myself [as I live in another state], and my mom. Their price structure was very reasonable, and should the need arise again, I will definitely use their services!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Central Coast Senior Services
January 8, 2019
We are just now discovering SeniorAdvisor.com and appreciate your kind review of us in 2016. Warmest regard, Aimee
Lee Matsuyama - Toured community
Home Care
September 21, 2015
2.0
Horrible Experience Horrible Staff
Hired this Company to assist my Mother who is in a Wheelchair. We wanted someone to help get my Mother into her Shower. She only needed the young Ladies to lift her Leg into the Tub. My Mother bathes herself and can operate the Shower. Each visit so far since starting up with CCSS we have had different Girls. The Coordinator and Owner's always have some excuse why the Girls are different. [removed]
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Response from Central Coast Senior Services
January 9, 2019
Hello Mr. Matsuyama, We appreciate having had you a client over the years. We are just now discovering SeniorAdvisor.com and making use of this site. Thank you for this review. We hope you are experiencing more consistency. We're also making an effort to coordinate more Home Care Manager visits. Warmest regards, Aimee
Anonymous - Family/friend
Home Care
June 1, 2015
4.0
Verified Review
superb
Overall it has been a positive experience with Central Coast Senior Services. They had one caregiver who was really superb. He handled most of the duties for me, whereas the other people were kind of a mixed bag, often waiting to be told what to do rather than proactively seeking out to do whatever they can to help.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
3
Activities
4
Response from Central Coast Senior Services
January 9, 2019
We are JUST now discovering SeniorAdvisor.com. Thank you for this feedback. Despite the fact it has been a few years, this feedback is still timely and we will address it in ongoing training. Warmest regards, Aimee
Anonymous - Family/friend
Home Care
December 9, 2014
3.5
Verified Review
first rate care, but always someone different
The one on one care was first rate service and went very well. The biggest problem I had was that every time the door opened I never knew who was going to show up. This creates several problems. For one, there is lack of consistency. For another, when someone knew comes we'd have to go through the whole process all over again to get them doing what it was they needed to do. There were a couple early on that really stood out as exceptionally well and I requested to have them as regulars, but did not get that.
Cleanliness
3.5
Friendliness
5
Value for Cost
2
Care Services
3
Activities
3.5
Response from Central Coast Senior Services
January 9, 2019
We are just now discovering SeniorAdvisor.com. Thank you for this feedback. It's been a few years since you left this assessment, but the comments are still timely and appreciated. We will discuss this with the administrative team. Warmest regards, Aimee
A Place For Mom Customer - Toured community
Home Care
April 13, 2013
4.0
Verified Review
Irma is an excellent, reliable, ambit...
Irma is an excellent, reliable, ambitious, trustworthy caregiver that is willing to do 'whatever it takes' to help.
Response from Central Coast Senior Services
January 9, 2019
We are just now discovering SeniorAdvisor.com. We are so glad to hear that you had a good experience with Irma. Thank you for the feedback.
Viewing 1-6 out of 6 reviews

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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