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Carriage Crossing Decatur

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2650 N Monroe St, Decatur, IL 62526

9.5
Review score
51 reviews
Add review
9.5
Review score
51 reviews
5 star
74%
4 star
20%
3 star
4%
2 star
0%
1 star
2%
See all reviews
9.5
Review score
383 reviews
9 facilities
For pricing & availability:
(866) 374-4058
Carriage Crossing Decatur
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Anonymous
-
Child of resident/client
4.0
Overall Friendly and caring
Overall rating is good, if it weren't for my parent's specific needs, it would be even better. I rate the quality of care a little lower because they are short of nursing staff and we've caught several blunders in meds. They don't keep good track of my Dad's blood sugar and because they ca

About the facility
Carriage Crossing Decatur

Carriage Crossing is a senior living community in Decatur, Illinois. Carriage Crossing Decatur is near Lake Decatur and several lovely city parks, as well as shopping, dining, historical landmarks, and medical centers. Carriage Crossing offers accommodations for a range of senior living needs, including assisted living, memory care, hospice care, short-term respite stays, and adult day support.

Carriage Crossing features comfortable and attractive apartments in which residents can receive individualized care from the 24-hour support staff. Care services include assistance with activities of daily living, incontinence care, medication management, ambulatory assistance, diabetes management, physical therapy, and more. Carriage Crossing’s INSPYRE memory care program focuses on health, safety, and engagement. It features care tailored to each residents’ history and specific needs and interests.

Carriage Crossing is warmly decorated in soft neutral colors, and features an array of beautiful common areas. Residents can enjoy the cozy fireside lounge or watch a movie in the plush chairs of the in-home theater. The community has multiple outdoor courtyards, a cafe and soda shop, a game room and library, and wonderful restaurant-style dining with accommodations for a number of dietary needs. Residents are treated to chauffeured transportation, laundry and linen services, housekeeping, and even beauty and salon...

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Pricing
for Carriage Crossing Decatur

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Carriage Crossing Decatur

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Carriage Crossing Decatur aerial view of community
Carriage Crossing Decatur

2650 N Monroe St, Decatur, IL 62526

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Lincolnshire Place

1215 W Arbor Dr, Decatur, IL 62526

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Eagle Ridge of Decatur

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The Glenwood Supportive Living of Mt. Zion community exterior
The Glenwood Supportive Living of Mt. Zion

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9.5
Review score
51 reviews
9.5
Review score
51 reviews
5 star
74%
4 star
20%
3 star
4%
2 star
0%
1 star
2%
8.6
Review score
4 reviews
8.6
Review score
4 reviews
5 star
50%
4 star
50%
3 star
0%
2 star
0%
1 star
0%
7.0
Review score
7 reviews
7.0
Review score
7 reviews
5 star
72%
4 star
14%
3 star
14%
2 star
0%
1 star
0%
7.0
Review score
3 reviews
7.0
Review score
3 reviews
5 star
67%
4 star
33%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Amenities
at Carriage Crossing Decatur

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Gluten-free
  • Room Service
  • Guest Meals
  • Low / No Sodium
  • Pureed Meals
  • Special Dining Programs
  • Anytime Dining
  • Vegan
  • No Sugar
  • Restaurant Style Dining
  • Meals Provided

Room Amenities

  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Garden View
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro
  • Bar or Pub

Transportation & parking

  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed

Common areas

  • Main Street Shops
  • Computer or Media Center
  • Indoor Common Areas
  • Outdoor Common Areas
  • TV Lounge
  • Meeting Room
  • Barber Shop
  • Library
  • Beauty Salon
  • Outside Patio
  • Butterfly garden / Hummingbird garden
  • Central Fireplace
  • Private Bath

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds
  • Fitness Center
  • Game Room

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Beautician

Languages spoken

  • English

Activities

  • Live Musical Performances
  • Dances
  • Day Trips and Outings
  • Live Dance or Theater Performances
  • Happy Hour
  • Birthday Parties
  • Holiday Parties
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Live Well Programs
  • Cooking Classes
  • Yoga / Chair Yoga
  • Activities On-site
  • Visiting Chaplain or Priest
  • Trivia Games
  • Community Service Programs
  • Stretching Classes
  • Brain fitness / Dakim
  • Gardening Club
  • Karaoke
  • Educational Speakers / Life Long Learning
  • Tai Chi
  • Light Therapy Programs
  • Sensory-based Programs
  • Wine Tasting
  • BBQs or Picnics
  • Activities Off-site
  • Art Classes
  • Reminiscence Programs

Reviews

for Carriage Crossing Decatur

9.5Review score51 reviews
9.5
Review score
51 reviews
5 star
74%
4 star
20%
3 star
4%
2 star
0%
1 star
2%
Carriage Crossing Management
9.5
Review score383 reviews9 communities
Write a review
A Place for Mom has scored Carriage Crossing Decatur with 9.5 out of 10 using our proprietary review score based on 27 reviews in the last 2 years. Over all time, Carriage Crossing Decatur has 51 reviews with an average "overall experience" of 4.6 out of 5.
Overall Rating
4.6
Cleanliness
4.7
Friendliness
4.7
Care Services
4.4
Staff
4.6
Meals & Dining
4.5
Activities
4.4
Value for Cost
4.3
A Place for Mom has scored Carriage Crossing Decatur with 9.5 out of 10 using our proprietary review score based on 27 reviews in the last 2 years. Over all time, Carriage Crossing Decatur has 51 reviews with an average "overall experience" of 4.6 out of 5.
Parent company
Best of Senior Living 2024
Carriage Crossing Management
9.5
Review score383 reviews9 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 51 reviews
Anonymous - Family/friend
Memory Care
October 9, 2024
4.0
Verified Review
Overall Friendly and caring
Overall rating is good, if it weren't for my parent's specific needs, it would be even better. I rate the quality of care a little lower because they are short of nursing staff and we've caught several blunders in meds. They don't keep good track of my Dad's blood sugar and because they can't give insulin on a sliding scale and are giving it solely on the clock which has caused some severe lows. For value of cost, it seems like we are paying a lot and would like to be able to trust that we (my sister) could just pop over once a week for a visit but she is having to go over more frequently to catch up on daily needs. The staff overall is great but wish we could tweak a few things!
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Value for Cost
4
Steve P - Family/friend
Memory Care
October 3, 2024
5.0
Great staff and a nice building
I am very satisfied with the recommendation that I received from aPlaceforMom. Carriage Crossing has been a godsend so far with my wife. The building and her room is always clean and the staff are great with her. The food looks good and it always smells awesome when I visit around lunch.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
SC - Family/friend
Assisted Living
July 26, 2024
5.0
Verified Review
Review for Carriage Crossing Decatur
I recommend a place for Mom and Carriage Crossings to every one. Thank you for your service. I would highly recommend them to go visit. [name removed] is so wonderful to work with. When I had to put Mom on hospice, she worked with me so Mom could stay there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
July 18, 2024
4.0
Verified Review
Carriage Crossing
Always ask about the communication between the staff and the family. The facility is friendly, the food is great, room sizes are large and it is a good value for the money! I would recommend Carriage Crossing to others looking.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
4
Matt - Family/friend
Assisted Living
July 13, 2024
3.0
Verified Review
Review for Carriage Crossing Decatur
I grew up in Decatur so I'm partial. There are good parts and bad parts. It's too bad because it was a great place to grow up.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Family/friend
Memory Care
May 20, 2024
4.0
Verified Review
Our families experience
Overall I'm very happy with Carriage Crossing. I do believe they lack focus in a couple areas as described below. Very clean, though staffing challenges does affect their ability to empty garbage cans, vacuum residents rooms and clean carpets. The staff is very friendly and helpful. Happy with the quality of care for my mother, but she's not a lot of trouble. I do wonder if that's because they like her. While their food is pretty good, I believe they should know their audience a little better. Soft foods should be offered as alternatives to the special of the day. Ie; soups, mac and cheese, etc... since it's a memory care facility they need to be reminded they can order something besides the special meal. Many residents don't have or wear their teeth, crunchy large vegies are sorta lost on some. Smaller, softer vegies or sides are more appropriate (corn, beans, potatoes, rice, etc). We were very excited about the fact that this facility has daily activities, it appears that it's difficult to keep an activities director. Activities are important and seem to be more complicated than it should be. When I show up, many flock over to hang out with mom and I. While still expensive, this facility is still less expensive than most. And my mom is happy. Unknown what will happen when she runs out of money.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
JB - Family/friend
Assisted Living
January 26, 2024
4.0
Verified Review
Review for Carriage Crossing Decatur
I would say it is about average. I've seen better & have also seen worse. This facility was chosen because it was the closest one that had an availability for memory care coming from a hospital discharge. My preference would have been to have been able to utilize a facility closer to family & familiar surroundings (eg city) but nothing was available at that time. I have already transferred over medical providers to the new town & not really sure I would want to switch providers again if something closer opened up.
Cleanliness
4
Friendliness
3
Care Services
3
Staff
4
Meals & Dining
2
Activities
2
Value for Cost
2
Larry W - Resident/client
Assisted Living
January 4, 2024
5.0
My wife & I have been residents for 3 years & feel our care has been very good and any issues or concerns have been addressed quickly!!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Carriage Crossing Decatur
January 8, 2024
Thank you for your kind words. We value you and your bride! Thank you for choosing Carriage Crossing Decatur. We try our best to address any concerns you have in a timely manner.
Gloria J
Assisted Living
January 4, 2024
5.0
Volunteer
Everyone is very friendly & caring. It is very clean & inviting. You can feel how much the staff cares for the residents. I would say it is the best in Decatur.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Carriage Crossing Decatur
January 22, 2024
Thank you for your kind review!
Donna B
Assisted Living
January 4, 2024
5.0
Volunteer
Carriage Crossing is the best. The staff is friendly & hospitable. [names removed] make sure the folks are well cared for and very competent! The best!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Carriage Crossing Decatur
January 22, 2024
Thank you for your great review!
J R - Toured community
Assisted Living
January 3, 2024
5.0
I visited the facility recently. The staff is extremely nice and accommodating. The facility is beautiful and clean. I would say overall this is a beautiful place.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Carriage Crossing Decatur
January 22, 2024
Thank you for your great review!
Jason W - Toured community
Assisted Living
December 28, 2023
5.0
Toured - Great Senior Community!
This is one of the best senior communities I have toured. It looks like a boutique hotel. Great attentive staff and food is 5 star.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Carriage Crossing Decatur
January 22, 2024
Thank you for your great review!
Laura - Family/friend
Assisted Living
December 28, 2023
5.0
Marketing
I helped my parents select the community best fit for my grandmother. The sales gal we spoke to (I think her name was [name removed]?) was incredibly kind and helpful. She answered all of our questions without skipping a beat and made sure we were confident in the care being provided to my grandma. I was very impressed by her professionalism and her positive attitude. She really turned something that was scary for us into a better experience for all of us. I am happy with our selection.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Carriage Crossing Decatur
January 22, 2024
Thank you for your kind words! We try very hard to help our residents "Live the Life you Love".
Robin F - Family/friend
Assisted Living
December 21, 2023
4.0
Best ever!
We have had the best experience! Every employee is so caring and friendly, very happy family and the best of all my parents love it!
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Carriage Crossing Decatur
December 27, 2023
Thank you for your support!
Ashlea Givens - Industry reviewer
Assisted Living
December 16, 2023
5.0
Great Place
I had a fantastic experience with this business. The team was friendly, knowledgeable, and efficient. They made the entire place fun to work at. Staff was great, kind, and helpful. The residents had such a variety of personalities and it was great getting to know them. I loved being able to cook for them and bring them together during meal times. The remodel that was recently done absolutely looks amazing.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Carriage Crossing Decatur
December 27, 2023
Thank you for your support! This means the world to us!
Linda D - Resident/client
Assisted Living
December 15, 2023
4.0
My life at Whispering
The things I like about whispering chase is the staff I think they are fantastic. They genuinely care about us. Kaylene is an excellent sales manager, anytime I have a problem she always helps me or makes time for me even with her busy schedule. [name removed] , our new general manager is absolutely amazing and made the best out of a bad situation she walked into admin wise. I love this community and the staff is family here
Cleanliness
3
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
3
David W - Resident/client
Assisted Living
December 15, 2023
5.0
Long time resident
[name removed] does an excellent job at her job! She gets 10 stars! She’s got lots of new residents in the building since she has started at whispering chase. She always has a positive attitude and smile on her face. I enjoy living here, food is good most of the time. Only thing I would say they need to work on is cost!
Cleanliness
5
Friendliness
5
Care Services
1
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
1
Response from Carriage Crossing Decatur
December 27, 2023
Thank you for your support!
Anonymous - Family/friend
Assisted Living
November 2, 2023
4.0
Verified Review
Review for Carriage Crossing Decatur
I think they have been understaffed so some of my expectations have not been fulfilled. We picked this community because of the location and flexibility in and when my mom gets worse.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
3
Response from Carriage Crossing Decatur
December 27, 2023
Thank you for your support!
Larry - Family/friend
Assisted Living
September 28, 2023
5.0
The facility director is very accomodating and responds to problems quickly. Staff is kind and courteous. I like all the residents at the location. I visit every other day, also mom is in hospice and the staff takes good care of her meds.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Response from Carriage Crossing Decatur
December 27, 2023
Thank you for your support!
Anonymous - Family/friend
Assisted Living
September 7, 2023
3.0
Verified Review
What is important to you!
I realize that they are going through a rough patch but right now I would not recommend. They have gotten rid of a lot of people and are very short staffed, you will clean the room and your loved one, you will have to ask a lot of questions because you are told nothing. If your loved one can take care of themselves you are okay. Food is excellent, they have activities everyday, they have an amazing theatre room, their therapy employees are great compassionate people, directors are nice. Price is comparable to other places.
Cleanliness
3
Friendliness
5
Care Services
3
Staff
3
Meals & Dining
5
Activities
5
Value for Cost
3
Viewing 1-20 out of 51 reviews

Neighborhoods
around Carriage Crossing Decatur

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Illinois regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Illinois regulations for Assisted Living.

Frequently Asked Questions
about Carriage Crossing Decatur

Carriage Crossing Decatur offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Carriage Crossing Decatur 9.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (217) 542-5652 to reach a resident at Carriage Crossing Decatur.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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