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Brookdale Winter Haven

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6110 Cypress Gardens Boulevard, Winter Haven, FL 33884

For pricing & availability:
(866) 374-4058
9.0
Review score
40 reviews
Add review
9.0
Review score
40 reviews
5 star
41%
4 star
35%
3 star
18%
2 star
3%
1 star
3%
See all reviews
8.7
Review score
29326 reviews
641 facilities
Brookdale Winter Haven
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Brookdale Winter Haven
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Robin
-
Child of resident/client
5.0
Brookdale of Winer Haven is a wonderful place for Mom
From the time we stepped in the door, everyone was pleasant and hospitable! The sales representative is very knowledgeable and answered all our questions. I was also impressed that she would answer my texts and calls promptly. The Facility was clean and has a comfortable, homey feel and mo

About the facility
Brookdale Winter Haven

Brookdale Winter Haven is designed with residents’ comfort and happiness in mind. Our community incorporates a homelike setting with many eye-catching perks to enjoy daily, like beautiful gardens and a delicious ice cream parlor. Residents can spend their day attending activities, pursuing a new hobby, or exploring the tropical surrounding area. This is all made possible by our team managing your care, as well as chores and home maintenance. Upon arrival, each resident is given a comprehensive and personalized assessment that allows them to share their needs, define their goals, and receive a custom care plan. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and keypad entries have been installed for added protection.

A Brookdale HealthPlus® Community

At Brookdale Winter Haven, residents can receive a higher level of care and the benefit of care coordination overseen by a registered nurse through the exclusive Brookdale HealthPlus program. The Brookdale Care Manager (RN) can serve as medical advocate for residents and assist with organizing care transitions, coordinating referrals, scheduling follow up visits, and more. Preventative healthcare services, such annual wellness visits, immunizations, and health screenings are provided, as well as help with managing chronic conditions....

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Senior living options offered

Assisted Living

Pricing
for Brookdale Winter Haven

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Winter Haven

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Brookdale Winter Haven
Brookdale Winter Haven

6110 Cypress Gardens Boulevard, Winter Haven, FL 33884

Lake Howard Heights
Lake Howard Heights

650 N Lake Howard Dr, Winter Haven, FL 33881

Spring Haven Senior Living
Spring Haven Senior Living

1225 Havendale Blvd NW, Winter Haven, FL 33881

Best Care Senior Living at Winter Haven
Best Care Senior Living at Winter Haven

1801 Lake Mariam Drive, Winter Haven, FL 33884

9.0
Review score
40 reviews
9.0
Review score
40 reviews
5 star
41%
4 star
35%
3 star
18%
2 star
3%
1 star
3%
9.7
Review score
66 reviews
9.7
Review score
66 reviews
5 star
72%
4 star
23%
3 star
0%
2 star
2%
1 star
3%
8.9
Review score
136 reviews
8.9
Review score
136 reviews
5 star
43%
4 star
18%
3 star
22%
2 star
10%
1 star
7%
8.5
Review score
4 reviews
8.5
Review score
4 reviews
5 star
50%
4 star
50%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Winter Haven

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • Meals Provided

Room Amenities

  • Wheelchair Accessible Showers
  • Air Conditioned
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Ground Floor Units

Community Amenities

Transportation & parking

  • Transportation at Cost
  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Pet Care Available
  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed

Common areas

  • Indoor Common Areas
  • Beauty Salon
  • Barber Shop
  • Meeting Room
  • Computer or Media Center
  • Outdoor Common Areas
  • TV Lounge
  • Outside Patio

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English
  • Spanish

Activities

  • Educational Speakers / Life Long Learning
  • Devotional Activities Offsite
  • Sensory-based Programs
  • Forever Fit
  • Reminiscence Programs
  • Wine Tasting
  • Birthday Parties
  • Live Musical Performances
  • BBQs or Picnics
  • Day Trips and Outings
  • Activities On-site
  • Dances
  • Stretching Classes
  • Cooking Classes
  • Happy Hour
  • Activities Off-site
  • Live Dance or Theater Performances
  • Holiday Parties

Reviews

for Brookdale Winter Haven

9Review score40 reviews
9.0
Review score
40 reviews
5 star
41%
4 star
35%
3 star
18%
2 star
3%
1 star
3%
Brookdale
8.7
Review score29281 reviews641 communities
Write a review
A Place for Mom has scored Brookdale Winter Haven with 9 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Brookdale Winter Haven has 40 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.4
Care Services
3.9
Staff
4.2
Meals & Dining
4.2
Activities
4.1
Value for Cost
4.0
A Place for Mom has scored Brookdale Winter Haven with 9 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Brookdale Winter Haven has 40 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Brookdale
8.7
Review score29281 reviews641 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 40 reviews
Robin - Family/friend
Assisted Living
November 24, 2024
5.0
Brookdale of Winer Haven is a wonderful place for Mom
From the time we stepped in the door, everyone was pleasant and hospitable! The sales representative is very knowledgeable and answered all our questions. I was also impressed that she would answer my texts and calls promptly. The Facility was clean and has a comfortable, homey feel and mom has told me that she feels comfortable in her new place! The staff are great and her room is kept clean and the laundry is done once a week. Mom also likes going to the dining room for meals and having conversations with other residents. I have had meals with her and the food is delicious. She loves the entertainment and activities that are provided. Especially the music...she loves to dance! Our personal experience has been great and I would highly recommend Brookdale of Winter Haven as a wonderful place for your loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Casey P - Family/friend
Assisted Living
November 8, 2024
3.0
Little communication between sales team and facility- Discrepancy in pricing
I am happy with the care my father is receiving; however, there have been many discrepancies between the price I agreed to pay and what he has been charged. There have also been issues with what services and supplies my dad should be receiving. It has been a continual struggle to be in agreement with the facility. After 3 months at Brookdale we are still not being charged the correct amount for rent.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
3
regina h - Family/friend
Assisted Living
October 3, 2024
5.0
Amazing to work with
Years ago, I helped a friend of the family out with her moving into Brookdale. They were amazing then and they’re amazing now if you’re looking for a place for your parents, choose Brookdale Winter Haven you won’t go wrong.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
September 27, 2024
1.0
Verified Review
Do not go here
Horrible facility! They would make promises and not follow through. [name removed] passed on [date removed]. They failed to keep him comfortable during that time. Terrible experience. I would tell anyone not to go here!
Cleanliness
1
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
4
Activities
4
Value for Cost
1
Response from Brookdale Winter Haven
September 30, 2024
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
Anonymous - Family/friend
Assisted Living
September 25, 2024
3.0
Verified Review
Review for Brookdale Winter Haven
We have had issues with the nursing staff not bring able to put in for medicines and refills. Telling us we needed to go buy items for my family member. My family member has fallen 4 times since in the facility. The last time he was released from the hospital to the therapy center, we came back to finding mold all over his complete room. Thankfully he was still in rehab and only stayed in another room for 2 weeks before they moved him back to the treated room. The office still have not reimbursed us for food, items that had to be throw away, furniture is still molding and items have never been treated for mold. Overall not pleased in different areas.
Cleanliness
3
Friendliness
5
Care Services
3
Staff
2
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Brookdale Winter Haven
September 26, 2024
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
Anonymous - Family/friend
Assisted Living
September 5, 2024
4.0
Verified Review
Review for Brookdale Winter Haven
Positive for the most part. Recent staff turnover has been created some instability for the residents.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Becky - Family/friend
Assisted Living
August 16, 2024
5.0
Verified Review
Review for Brookdale Winter Haven
Brookdale Winter Haven administration and staff went above and beyond to take care of my mother-in-law when she was being very difficult and obstinate. They tried everything they could to get her to adjust to her new home, but she refused to cooperate. Even at that, they kept her there and cared for her when they could have insisted we move her. I will never forget their kindness to our family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Mark - Family/friend
Assisted Living
July 10, 2024
5.0
Verified Review
A Fantastic Community.
What we like the most about the Brookdale Winter Haven community is the staff, activities, and cleanliness. Based on the experience we have had so far, we would recommend this community to other families who may need a place for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
July 5, 2024
4.0
Verified Review
Nice experience overall. Staff is friendly and caring
I think it has dropped off a little because of employee turnover. I don't eat there but mom complains sometimes. But I think her taste has changed as she ages. I have nothing to compare it to but based on the experience we have had so far, I would recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Karen G - Family/friend
Assisted Living
June 18, 2024
5.0
Verified Review
Personalized attention from caring staff
A lovely community with both assisted living and specialized memory care available in two separate buildings. Very kind and caring staff. Management genuinely cares about the residents' well being and doesn't hesitate to reach out if needed. I really appreciate that. The apartments are on the smaller side and are nicely kept. Both buildings are very clean and well maintained. Lots of activities if you're a joiner. I particularly like the very strong security measures that are in place. All guests are required to be buzzed in and residents cannot leave unless they're buzzed out. Conveniently located near shopping and a hotel. A lovely community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Brookdale Winter Haven
June 26, 2024
Thank you for choosing Brookdale and taking the time to share your feedback!
Anonymous - Family/friend
Assisted Living
May 29, 2024
4.0
Verified Review
Our experience at Brookdale Winter Haven
There has been a lot of staff turnover in management and nursing staff. Medical assistance is very limited, so we do most everything on our own as they are difficult to work with. The food is good; kitchen manager does a great job.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
May 24, 2024
3.0
Verified Review
Not recommended
The staff at Brookdale Winter Haven was communicative. The housekeeping was virtually nonexistent. About the only activity was bingo. The meal times were at ridiculous hours and took a long time to get a diabetic menu, then there were extra charges. I do not recommend Brookdale Winter Haven to others.
Cleanliness
1
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
2
Activities
1
Value for Cost
2
Response from Brookdale Winter Haven
May 29, 2024
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
Anonymous - Family/friend
Assisted Living
May 21, 2024
3.0
Verified Review
Our families experience
Big issues with the process of getting their meds. Dad wound up having to go to the hospital because they were not checking his diabetes. Head nurse was nice to Dad. Immediate staff not management was also nice. There were bedbugs in his apartment, and they never informed anyone. We had to throw out all of Dad's stuff. After I brought it to their attention, the new manager mentioned that they had such problems in the past. Dad did not like the meals at all mostly because of the repetition and flavor. Breakfast was a sore spot for Dad, As every time he asked for something they never had it. I pretty much had to go and fight with them to make them understand that they needed to check his blood levels at least twice a day. After that they were more on the ball. Had a problem also with getting his clothes washed and cleaning of his apartment. It got to the point that there was mold in his toilet. We would put his clothes out to be washed but then he would never get it back. The new manager said they were having quite a problem, with having the right kind of candidates for hire. Dad passed away [date removed] after he arrived at Brookdale. There were a lot of growing pains and I was constantly having to go over there. The assistant manager is horrible, but the rest of the staff was nice to Dad.
Cleanliness
2
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
2
Activities
4
Value for Cost
1
Response from Brookdale Winter Haven
May 23, 2024
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Luann - Family/friend
Assisted Living
November 28, 2023
4.0
Verified Review
Review for Brookdale Winter Haven
I would say that Brookdale was a nice small intimate community. I chose Brookdale for the size and the price.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
5
Becky - Family/friend
Assisted Living
September 11, 2023
5.0
Verified Review
Review for Brookdale Winter Haven
Without a doubt I would (and have) recommend them. They exceeded expectations. We picked this community because of 1) location, 2) all one level, 3) choice of "apartment". Not just a bedroom, 4) appearance and smell, 5) friendliness of entire staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
September 11, 2023
5.0
Verified Review
Would Recommend.
What our family likes the most about the Brookdale Winter Haven community is the very friendly staff members they have working there. They respond quickly to requests. Very clean facility and they keep my mother engaged with the activities. Based on our experience we would recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Carma - Toured community
Assisted Living
August 17, 2023
5.0
Verified Review
Brookdale Cares!
We toured Brookdale Winter Haven and worked with them for a bit. Everyone there was very kind and helpful. However, my loved one passed away before she could move into this facility. The cleanliness and friendliness were great. The staff and value for cost were also great. I would definitely recommend Brookdale Winter Haven to others based on our experience with them.
Cleanliness
5
Friendliness
5
Staff
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
April 24, 2023
5.0
Verified Review
Above expectations
The admission representative, who worked with me to get my brother admitted was amazing. She returned calls and texts promptly, understood my needs, and went beyond my expectations to help us. My brother died a week later but told me he felt safe and content as soon as he arrived at Brookdale Winter Haven.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
4
DS - Family/friend
Assisted Living
February 28, 2023
4.0
Verified Review
A Good Place For Mom
The staff is very friendly & helpful to my loved one, but they like other places are understaffed. The recent mgmt change has had a positive effect. The facility/building has experienced some serious water issues, which after several weeks is hopefully resolved. Easier access to building would improve customer service. An associate has to let you in & out which takes them away from doing their jobs & delays access which can be frustrating. Overall, the caring staff is so appreciated by us.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Sheri - Family/friend
Assisted Living
June 20, 2022
4.0
Verified Review
Overall pleased but needs improvements
We chose Brookdale Winter Haven because what they had promoted about activities in the memory care unit. They have been without an activities director for well over a month. I can see myself that they are short handed just like everyone else. The staff that is consistent is really good. Overall there are just some improvements that they could make. In the county, it is one of the top memory care facilities.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3.5
Activities
3
Value for Cost
3.5
Viewing 1-20 out of 40 reviews

Neighborhoods
around Brookdale Winter Haven

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Florida regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Florida regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Winter Haven

Brookdale Winter Haven offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Winter Haven 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (863) 318-8055 to reach a resident at Brookdale Winter Haven.

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Semi-Private, Studio

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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