About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Who are you searching for?

Bridges by Epoch at Andover

CompareSaveShare

254 Lowell St., Andover, MA 01810

7.5
Review score
9 reviews
Add review
7.5
Review score
9 reviews
5 star
22%
4 star
67%
3 star
11%
2 star
0%
1 star
0%
See all reviews
7.4
Review score
129 reviews
16 facilities
For more information about senior living options:
(866) 374-4058
Bridges by Epoch at Andover
CompareSaveShare
Bridges by Epoch at Andover in google map
street view of Bridges by Epoch at Andover

Connect With A Place for Mom Advisor:

Please enter a valid full name.

Please enter a valid phone number.

Please enter a valid email address.

By clicking Submit, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Anonymous
-
Loved one of resident/client
4.0
a nice community with room for improvement.
My loved one now needs extra assistance so she pays over [fee removed] per month. She no longer eats food, but will drink Ensure. I have to buy the Ensure myself. This aggravates me and is the reason for the lower score on #5 and #7.

About the facility
Bridges by Epoch at Andover

Bridges® by EPOCH at Andover was carefully designed to support those with Alzheimer’s disease, dementia, and other forms of memory loss. Inside, you’ll find a welcoming lobby, dedicated activity areas, and distinct households that feature a living room, library, dining room, and country kitchen. The secure courtyards offer a delightful sensory experience — raised gardening beds, bird feeders, comfortable seating, and a smooth walking path make the outdoors enjoyable.

The care at Bridges® by EPOCH at Andover is customized to residents’ interests, preferences, and unique needs. The life enrichment team organizes activities and outings that provide meaning and fulfillment. Dementia care experts and licensed nurses make up the compassionate care team. To support family caregivers, Bridges® also provides educational opportunities and support groups with dementia care professionals. Families can learn tips and strategies to manage the unique challenges of caring for a loved one with memory loss.

Bridges® by EPOCH at Andover offers both private and companion suites with accent colors, motion-sensor lighting, grab bars, and an emergency response system for safety. Families can bring their loved ones’ favorite keepsakes and decorations to make the space feel more familiar.

State Classification

Bridges® by EPOCH at Andover is an assisted living residence, which in the...

Read more

Senior living options offered

Memory Care

Is this your business? Claim your A Place for Mom listing

Amenities
at Bridges by Epoch at Andover

Healthcare Services

  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Guest Meals
  • Gluten-free
  • International Cuisine
  • Restaurant Style Dining
  • Low / No Sodium
  • Professional Chef
  • Special Dining Programs
  • Anytime Dining
  • Meals Provided
  • Vegan
  • No Sugar
  • Vegetarian

Room Amenities

  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Garden View

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Complimentary Transportation
  • Transportation at Cost
  • Resident Parking Available

Common areas

  • Indoor Atrium
  • Outside Patio
  • Library
  • Outdoor Common Areas
  • Main Street Shops
  • Butterfly garden / Hummingbird garden
  • Meeting Room
  • Computer or Media Center
  • Central Fireplace
  • Barber Shop
  • Indoor Common Areas
  • TV Lounge
  • Beauty Salon

Recreational areas

  • Game Room
  • Ballroom
  • Raised Garden Beds
  • Fitness Center
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • French
  • English
  • Spanish

Activities

  • Stretching Classes
  • Community Service Programs
  • Activities On-site
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Other Religious Services
  • Day Trips and Outings
  • Intergenerational Programs
  • Karaoke
  • Community Service Organizations
  • Devotional Activities Offsite
  • Catholic Services
  • Activities Off-site
  • Light Therapy Programs
  • Sensory-based Programs
  • Educational Speakers / Life Long Learning
  • Jewish Services
  • BBQs or Picnics
  • Wii Bowling
  • Reminiscence Programs
  • Trivia Games
  • Wine Tasting
  • Protestant Services
  • Brain fitness / Dakim
  • Cooking Classes
  • Men's Club
  • Art Classes
  • Gardening Club
  • Yoga / Chair Yoga
  • Tai Chi
  • Birthday Parties
  • Christian Services
  • Book Club
  • Mormon/LDS Services
  • Holiday Parties
  • Dances
  • Pet-focused Programs
  • Visiting Rabbi
  • Devotional Activities On-Site

Compare

Bridges by Epoch at Andover
Bridges by Epoch at Andover

254 Lowell St., Andover, MA 01810

Atria Marland Place community exterior
Atria Marland Place

15 Stevens Street, Andover, MA 01810

Ashland Farm at North Andover indoor common area
Ashland Farm at North Andover

700 Chickering Road, North Andover, MA 01845

Benchmark Senior Living at Chelmsford Crossings
Benchmark Senior Living at Chelmsford Crossings

199 Chelmsford St, Chelmsford, MA 01824

7.5
Review score
9 reviews
7.5
Review score
9 reviews
5 star
22%
4 star
67%
3 star
11%
2 star
0%
1 star
0%
9.7
Review score
92 reviews
9.7
Review score
92 reviews
5 star
66%
4 star
24%
3 star
2%
2 star
3%
1 star
5%
9.5
Review score
34 reviews
9.5
Review score
34 reviews
5 star
70%
4 star
24%
3 star
3%
2 star
3%
1 star
0%
9.3
Review score
27 reviews
9.3
Review score
27 reviews
5 star
55%
4 star
30%
3 star
7%
2 star
4%
1 star
4%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Reviews

for Bridges by Epoch at Andover

7.5Review score9 reviews
7.5
Review score
9 reviews
5 star
22%
4 star
67%
3 star
11%
2 star
0%
1 star
0%
Epoch (ESL Management, LLC)
7.4
Review score129 reviews16 communities
Write a review
A Place for Mom has scored Bridges by Epoch at Andover with 7.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Bridges by Epoch at Andover has 9 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.7
Friendliness
4.6
Care Services
4.1
Staff
4.3
Meals & Dining
3.0
Activities
4.6
Value for Cost
4.0
A Place for Mom has scored Bridges by Epoch at Andover with 7.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Bridges by Epoch at Andover has 9 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-9 of 9 reviews
Anonymous - Family/friend
Memory Care
October 28, 2024
4.0
Verified Review
a nice community with room for improvement.
My loved one now needs extra assistance so she pays over [fee removed] per month. She no longer eats food, but will drink Ensure. I have to buy the Ensure myself. This aggravates me and is the reason for the lower score on #5 and #7.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
5
Value for Cost
3
Anonymous - Family/friend
Memory Care
December 19, 2022
4.0
Verified Review
Review for Bridges by Epoch at Andover
More staff would be great. If they could preventmy loved one from falling so much, it would really help. Also, there needs to be better communication between the departments. Signals have gotten crossed/miscommunicated several times. Everyone is very nice and caring.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Value for Cost
3
Lisa - Family/friend
Memory Care
April 22, 2021
4.0
Verified Review
Good Communication
I thought the staff did a great job of communicating with the family. They reached out to us virtually every day, with pictures and emails. They went out of their way to keep the my loved one in the facility, even though she had some behaviors that were difficult to manage. They really went above and beyond to help. We did have to provide some private aides to assist with that, but hey helped us get everything arranged. I think they provided excellent care given the circumstances of the pandemic. It was not the easiest of times. They kept their positivity rates very low, and they did a good job of communicating with the families when there were positive cases. I think they did a very good job handling the pandemic. Overall it was a very positive experience. I would recommend it highly.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Memory Care
December 16, 2020
4.0
Verified Review
The Review of The Bridges
I would recommend others look at this community for their loved ones. This is brand new, and less residents for the care takers. The food was good to start with, then the food went downhill when they lost the chef. I don't know how it is currently.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Redbird - Family/friend
Memory Care
July 9, 2020
3.0
Good concept, something is missing
The building is beautiful and the concept is great. I love that it is more medical than most places and they don't nickel and dime you for care, it's all included, even taking care of and administering the drugs! There are many caring staff in the neighborhoods, but there is something missing! The interaction is a little flat and the communication is bad. I reached out to ask questions about my mother's health and they never got back to me, and in fact after I reached out a second time, I felt the higher up people that I tried to engage with, then continued to avoid me when I visited. The food is ok. Some of the other Bridges have a great reputation for their food, but this food is ok. On the holidays the food is very good, but on the day to day it is just ok, and they don't try to find the residents something else to eat if they don't like what's offered like they say they do. Many of the staff don't engage with the residents that much, and there are activities which can be good, but they are very slow to get them started, with long wait times, and they don't get the residents that excited or engaged. Seemed a bit like the residents that were more confused got less attention. They have lots of outings with the residents, but seem to take the same residents. We asked to have my mother go, but she never went anywhere in 7 months. They talk about it being a family, but I never felt like they cared that much about my mother, in fact when she passed away, we didn't hear from a single employee or the community at all. Not one person even reached out to say, "Sorry for your loss", we only knew she passed because an outside hospice nurse contacted us. Not very homey! My mother was pretty laid back and she didn't deserve the lethargic care that often occurred. I did reach out to say I felt really bad that we heard from no-one when she passed, and it felt like no-one even cared about my mother, with little response. I never complained while she was there, and she wasn't high maintenance. In fact she threw up one Monday, and it was still in her bed on Friday when I returned. I really wanted to love it, but it just isn't fulfilling what it should.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Sue L - Family/friend
Memory Care
June 3, 2020
5.0
Verified Review
They get an A+
Especially during the Covid-19 pandemic, the staff has continued to do a fantastic job. They have been keeping everything air tight and clean and have done everything they can to protect the residents. They are at present free of cases. They have been very vigilant with keeping the place clean. They have really gone the extra mile with my dad. He had some special needs for a while after recovering from a fall, and they did a lot of extra work to make sure he was staying as healthy as possible. Several of the care giving staff have gone above and beyond to help him. He seems much more relaxed here than he did at previous communities and overall seems very happy. I would highly recommend them to anyone looking for senior living for their loved one; I have complete confidence in Bridges. I can't say enough good things about them.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
KK - Family/friend
Memory Care
June 3, 2020
4.0
Verified Review
He had good care there
The place is very new and it's like waking into a resort. There is no odor, it smells and looks clean. They are pretty on top of taking care of all the residents. One of the things we were a little disappointed with was the food. When my father first moved in, the food was great, but then they had a change in chefs and the quality went down. We didn't feel the food they were giving was nutritious or healthy enough. They did have a lot of great activities, although my father didn't often participate. We felt like what he was paying was not quite worth it, however for the region it made sense. I would and have recommended Bridges.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
C Holmes - Family/friend
Memory Care
June 2, 2020
5.0
Praise for Bridges by EPOCH of Andover
We couldn’t have asked for better care for my parents during their residency at Bridges by EPOCH of Andover. The accommodations are spacious and comfortable and have a homey feel. There are numerous activities to engage the residents. But best of all are the many staff members who go the extra mile in their compassion and commitment to the health and well-being of the residents. The current pandemic has made their job complicated and dangerous but their dedication hasn’t faltered.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
May 21, 2020
4.0
Verified Review
Happy as I can be in present times.
My biggest issue is that the communication with the families surrounding Covid-19 has not been the best. I have set up calls and they don’t happen and I never hear back about it. It has happened multiple times. They are not willing to work around my work schedule. It is hard when I live 500 miles away. I understand they are working with a stressful situation due to the virus.They do not keep us informed as to their stats with the virus. The food is excellent, The outdoor space is great.The room sizes are more than adequate. It is overall a great place and the staff is wonderful.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
3
Activities
5
Viewing 1-9 out of 9 reviews

Neighborhoods
around Bridges by Epoch at Andover

See what the neighborhood has to offer and what’s nearby:
Bridges by Epoch at Andover in google map

Frequently Asked Questions
about Bridges by Epoch at Andover

Bridges by Epoch at Andover offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Bridges by Epoch at Andover 7.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (978) 775-1070 to reach a resident at Bridges by Epoch at Andover.

Similar communities nearby

Find Memory Care

Photo of The Arbors at Dracut

The Arbors at Dracut

21 Broadway Rd, Dracut, MA 01826
Starting at $X,XXX+ monthly
5 star
68%
4 star
8%
3 star
8%
2 star
8%
1 star
8%
Studio, 1bd, 2bd, Semi-Private
The Arbors is unique in that it is a third-generation family owned and run business with a well-established work ethic and the drive to make a difference in people’s lives. Fairness is of the utmost importance for family, pricing, staffing and residents. They work hard to provide a quality...
Photo of Halcyon House

Halcyon House

175 Berkeley Street, Methuen, MA 01844
Starting at $X,XXX+ monthly
5 star
14%
4 star
43%
3 star
14%
2 star
29%
1 star
0%
Private, Semi-Private, Studio
Halcyon House is located in Methuen, MA in Essex County. This residential care home provides the help that you are seeking in an area that is historical and beautiful. Those who spend time in Methuen enjoy checking out the Methuen Memorial Music Hall, Jay Gees Ice Cream and Fun Center, Riverside...
Atria Marland Place community exterior

Atria Marland Place

15 Stevens Street, Andover, MA 01810
Starting at $X,XXX+ monthly
9.7
Review score
92 reviews
9.7
Review score
92 reviews
5 star
66%
4 star
24%
3 star
2%
2 star
3%
1 star
5%
Studio, 1bd, 2bd, Semi-Private
For more than 18 years, Atria Marland Place has been the senior living provider of choice for Andover's wisest older adults. Building on this foundation of trust, they've recently completed a thoughtful, thorough renovation to expand and enhance their community — including the addition of Atria...
Methuen Village community exterior

Methuen Village

4 Gleason Street, Methuen, MA 01844
Starting at $X,XXX+ monthly
9.0
Review score
37 reviews
9.0
Review score
37 reviews
5 star
51%
4 star
38%
3 star
5%
2 star
3%
1 star
3%
Studio, 1bd, Semi-Private
Methuen Village at Riverwalk Park offers local seniors service-enriched Assisted Living and a secure residential Compass Memory Support Neighborhood for those with Alzheimer’s disease and related dementias. Our community features gracious accommodations, numerous amenities, and expansive grounds...
Stone Hill at Andover community exterior

Stone Hill at Andover

141 Elm Street, Andover, MA 01810
Starting at $X,XXX+ monthly
7.5
Review score
8 reviews
7.5
Review score
8 reviews
5 star
75%
4 star
0%
3 star
25%
2 star
0%
1 star
0%
Studio, 1bd, 2bd, Semi-Private
Stone Hill Assisted Living and Memory Care is located in picturesque Andover, MA is just off I-495 and minutes from the quaint shops and restaurants of historical downtown Andover. Stone Hill is proud to offer independent living, assisted living and a specialized program focusing on Alzheimer’s...
Bayberry at Emerald Court community exterior

Bayberry at Emerald Court

2000 Emerald Court, Tewksbury, MA 01876
Starting at $X,XXX+ monthly
6.0
Review score
26 reviews
6.0
Review score
26 reviews
5 star
65%
4 star
12%
3 star
4%
2 star
0%
1 star
19%
Studio, 1bd, 2bd, Semi-Private
Welcome to a new way of life at Bayberry at Emerald Court. Nestled in a quiet residential neighborhood in Tewksbury, MA, Bayberry is an assisted living community ideally located just minutes from major shopping, entertainment and medical centers with easy access to I-93 and I-495. Bayberry offers...
Photo of Blaire House of Tewksbury Assisted Living

Blaire House of Tewksbury Assisted Living

10B Erlin Terrace, Tewksbury, MA 01876
Starting at $X,XXX+ monthly
7.0
Review score
23 reviews
7.0
Review score
23 reviews
5 star
40%
4 star
30%
3 star
17%
2 star
4%
1 star
9%
Studio, 1bd
The Blaire House of Tewksbury is a 131-bed skilled nursing center. We are family owned and operated by the Essex Group Management Corp, servicing the health care needs of seniors for over 50 years. We specialize in Short and Long Term care, Rehab, Sub-acute care, and Alzheimer's Specialty care....
Ashland Farm at North Andover indoor common area

Ashland Farm at North Andover

700 Chickering Road, North Andover, MA 01845
Starting at $X,XXX+ monthly
9.5
Review score
34 reviews
9.5
Review score
34 reviews
5 star
70%
4 star
24%
3 star
3%
2 star
3%
1 star
0%
2bd, Semi-Private, Studio, 1bd
Ashland Farm is the premier assisted living community in the Merrimack Valley offering traditional assisted living as well as the Harbor Program for the memory impaired. Ashland Farm provides residents with personalized service plans tailored to meet their unique needs. If you need help with...
Photo of Brightview North Andover

Brightview North Andover

1275 Turnpike Street, North Andover, MA 01845
Starting at $X,XXX+ monthly
5 star
57%
4 star
36%
3 star
0%
2 star
7%
1 star
0%
Studio, 1bd, 2bd, Semi-Private
Most people know Brightview North Andover because we are located at the former Boston Ski Hill. But what they might not know is that in the summer there’s a meadow that’s home to an endangered butterfly preserve, and you have access to many trails in the nearby state park. This is life at...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top