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7.7
Review Score
3410 Beaver Ave, Des Moines, IA 50310
Such a vibrant community set in the heart of my Dad's hometown of Beaverdale! He loves the staff and residents and says he enjoys sitting out front on Beaver Ave watching the traffic go by! Dad loves it and...
Edencrest at Beaverdale is professionally managed by Jaybird Senior Living. Built by Hubbell Realty Company in 2017 in the heart of Beaverdale, we are committed to providing Red Carpet service for everyone who lives, works, and visits Beaverdale. Enjoy peace of mind and a wide variety of...
2901 Cedar St, Norwalk, IA 50211
When Mom was there, the staff was awesome. They did a fantastic job. The staffing has changed since then, so I can't say now. But I would say to check them out. It seemed like she was home. Her dementia...
Edencrest at The Legacy is the fifth retirement living community in the Edencrest series, offering 40 apartments of Independent Living, Assisted Living, Closer Care and Memory Care to the Norwalk community. As a resident at The Legacy, you'll enjoy freedom of choice when it comes to our wide...
14001 Douglas Parkway, Urbandale, IA 50323
The facility is new and laid out so that it is easy to get around and get to what you want the staff is very caring and helpful and are always there for you I would definitely recommend Edencrest to others....
Welcome to our seventh Edencrest location in the Des Moines metropolitan area. We are located just a half mile west of Des Moines Christian School in Urbandale. Our small/medium size community offers Independent Living, Assisted Living, Memory Care, Respite Care to end-of-life care. The entire...
2210 East Park Avenue, Des Moines, IA 50320
Very clean, all staff that we interacted with was friendly and helpful. The front office staff bent over backwards to help us at a very difficult time for our family. Seriously great staff.
Edencrest at Riverwoods is an assisted living community located in Des Moines, Polk County, Iowa. Our beautiful community is located near Lake Easter and several parks. Des Moines is a wonderful area for both residents and their loved ones to enjoy. We are committed to our residents by providing...
455 SW Ankeny Rd, Ankeny, IA 50023
It was the nicest place I could find for my brother that met the criteria of having assisted living and memory care. Our main criteria was that we needed a facility that would do a spin down. We agreed to...
Edencrest at Siena Hills Assisted Living and Memory Care is your community of choice in Ankeny! We are committed to providing Red Carpet Treatment for everyone who lives, works, and visits Siena Hills. Red Carpet Treatment is more than simple hospitality; it is our way of life! Our 'Resident...
6750 Corporate Drive, Johnston, IA 50131
The staffing levels are sometimes an issue and can effect the care that they can provide. The staff they do have is great, but level of staff skills varies. I would suggest more events that include families.
Edencrest at Green Meadows is professionally managed by Senior Housing Companies.We are committed to providing Red Carpet Treatment for everyone who lives, works, and visits Green Meadows. Enjoy peace of mind and a wide variety of all-inclusive amenities when you reserve your apartment today. Ask...
1600 8th St SE, Altoona, IA 50009
Our loved one likes the complex a lot. The meals have not been great because the chef has quit. Our loved one has really has enjoyed participating in the activities.
We are a brand new community, summer of 2021, within an award winning brand. We will be the flagship community of the brand offering independent living, assisted living, closer care, and memory care. We will also offer garages, connected and detached. Our services will go much higher than most...
805 Southeast Tallgrass Lane, Waukee, IA 50263
Review Score
126 reviewsOut of 10
5 star
51%
4 star
31%
3 star
8%
2 star
4%
1 star
8%
A Place for Mom has scored Highmark Senior Living with 7.7 out of 10 using our proprietary review score based on 30 reviews in the last 2 years. Over all time, Highmark Senior Living has 126 reviews with an average "overall experience" of 4.3 out of 5.
The facility is new and very clean. The personnel were very pleasant and were quick to answer any questions we had. There will be more questions when we make a return tour with Mother to get her reaction. I was impressed with the overall facility.
4
4
4
4
4
Edencrest at Beaverdale in Des Moines, IA
4.3
(26 reviews)
We toured a few different communities and they were all very nice and offered what we were looking for but this one had the location going for it the location is much closer to us than any of the others. The staff is very friendly and caring. Dad seems to be happy here he is slowly starting to socialize more and hopefully it will increase as time goes by. He hasn't complained about the food so I am assuming he is liking it. We are very pleased with this community and the care he is getting.
4
4
4
4
4
Edencrest at Green Meadows in Johnston, IA
4.0
(32 reviews)
This community was our second choice. The staff we met were friendly and answered our questions. The community seemed clean and they seem to offer some nice amenities and activities. This community did not have the skilled nursing care that my loved one required so we chose a community that offered this.
4
4
4
4
4
Edencrest at Green Meadows in Johnston, IA
4.0
(32 reviews)
We toured this community and liked the staff that was caring and were able to answer the questions that we had on the care that is available. They do offer activities that are available. We would suggest that other families tour this community for the care and value of a loved one's needs.
4
4
4
4
4
Edencrest at Green Meadows in Johnston, IA
4.0
(32 reviews)
The staff was very friendly and helpful. The facilities were clean, food was good. The apartments in memory care were nice but the area was small, only 10, and a bit confining.
4
4
4
4
4
Edencrest at Riverwoods in Des Moines, IA
3.8
(38 reviews)
I took a few tours with one being of Edencrest at Green Meadows. This place was nice, it was clean and everyone from the most part was friendly. Some of the places, though, would not call me back after they evaluated my mother which was very discouraging.
4
4
4
4
4
Edencrest at Green Meadows in Johnston, IA
4.0
(32 reviews)
My father at this moment is in rehab, but once he gets better he will be returning back to this community. This is a good, safe community, and I'am comfortable with him returning. They are taking good care of him, and his needs. They have a really good staff at this community. They are helpful, and kind. They do a good job keeping the facility, and his room well-kept. They really care about their residents at this facility. This is a community I would recommend, it is a nice place.
4
4
4
4
4
Edencrest at Green Meadows in Johnston, IA
4.0
(32 reviews)
I toured this community. The staff were nice, but the community seems a little disorganized. They did not have the layout that we were looking for due to the needs we had. We did not lock down community. Families should tour this community for the care of a loved one.
3
3
3
3
3
Edencrest at Green Meadows in Johnston, IA
4.0
(32 reviews)
My mother-in-law is a resident here and she is having a difficult time adjusting. I have noticed they could use more staff in the afternoons and evenings. The staff is pretty helpful and friendly. She isn't involved in activities but they encourage her. The meals are okay.
4
4
4
4
4
Edencrest at Green Meadows in Johnston, IA
4.0
(32 reviews)
The Edencrest at Green Meadows was a very nice place to tour. It was clean and everyone was very friendly. The thing that we did not like was the price. It was out of our league. It was a bigger place.
4
4
4
4
4
Edencrest at Green Meadows in Johnston, IA
4.0
(32 reviews)
She is doing very well here. I'am pleased with all they have done for us. This is a lovely community with kind people. There are nice activities and good food. Overall everything is working out well.
4
4
4
4
4
Edencrest at Riverwoods in Des Moines, IA
3.8
(38 reviews)
We are very happy with Edencrest so far. We don't have any major complaints at all.
4
4
4
4
4
Edencrest at Riverwoods in Des Moines, IA
3.8
(38 reviews)
Overall we're very pleased with how things have turned out at Edencrest at Riverwoods. The facility itself is very nice. It is clean, well kept, and comfortable feeling. They also do a great job with the food, I've heard nothing but good things from Mom about it! Initially they felt a little understaffed, but they've been adding people and the service has gotten better as the new people settle in.
4
4
4
4
4
Edencrest at Riverwoods in Des Moines, IA
3.8
(38 reviews)
I think they could improve on their staffing, they are a understaffed at the moment. Aside from that though, it has been a great experience. They are friendly and caring and concerned about each of the residents and the food is good too.
5
5
4
4
4
Edencrest at Riverwoods in Des Moines, IA
3.8
(38 reviews)
More care givers are needed for the memory unit.
4
5
4
4
2.5
Edencrest at Riverwoods in Des Moines, IA
3.8
(38 reviews)
Edencrest offers a great activity program for the residents with a wide variety of choices the residents always have something to keep busy with. They also offer free transportation for shopping and appointments which is great. The staff is very friendly and tries hard to please everyone. We really liked visiting Edencrest.
2.5
4.5
4
5
3
Edencrest at Riverwoods in Des Moines, IA
3.8
(38 reviews)
They do a great job overall at Edencrest at Riverwoods. It's a clean, well kept, nice looking community, and they take great care of their residents. The staff are all very friendly, and have been very helpful every step of the way, answering all of our questions. My only complaint is that they could do a bit better in terms of providing activities, but I understand that since they are a newer community they may not have the population for a full activities program yet.
5
4
4
3
4
Edencrest at Riverwoods in Des Moines, IA
3.8
(38 reviews)
The cleanliness of the community seems pretty clean, but sometimes our loved one has complained about the smell of cigarettes in the air. Most of the staff members have been friendly, but when we were going over the pricing for the care services we felt they were being a little pushy and urgent to get us to sign off on the care our loved one needed. The value for cost was a sticker shock.
3.5
3.5
3.5
3.5
3.5
3.5
3.5
Edencrest at Siena Hills in Ankeny, IA
4.5
(18 reviews)
We chose this facility for our loved one with advanced dementia because it has a setting away from traffic, parking lots and the city, all of which caused our love one to be agitated and looking for a car/way out. We are very pleased with the security of the unit which has freed us from the worry that our loved one could wander away. The administrative staff is extremely friendly and helpful. This unit is organized "old style", meaning the apartments are spread down a long hall, with the dining/recreation areas spread down the hallway rather than the newer central activity area with the apartments surrounding them. This does isolate the tenants more--there is no direct visualization of the rooms/tenants from any one vantage point. It is challenging to operate a unit for individuals with varying degrees of dementia. We have had to address issues with our loved one not eating--often they will inform about mealtime, he will say he does not want to go, and thus he does not eat. We have requested he receive a tray in his room when this happens, but we continue to find instances where this part of his "care plan" is not adhered to. It seems to depend a great deal on which staff members are working. Some are amazing and unfortunately some are not so. We also have issues where they do not seem able to get him to take his medicine on a regular basis. Again, it seems to depend on the day and his level of engagement/trust with the respective attendant. The food we have seen served is OK, it is certainly not what we would eat at home--corn dogs, fish sticks, tater tots, a variety of sandwiches. When we attend meals with our loved one he states the food is OK. We have been there when they serve snacks and cookies in the afternoon, and the tenants seem to enjoy that a lot. It is also a challenge to keep the apartment clean and clothing organized. Since it is assisted living, deep cleaning is not provided along with the room rate. This has left us to have to come over periodically and provide that service. Since our loved one struggles with incontinence, it is often hard to keep the apartment as clean as we would like if we don't visit daily. The facility does the laundry, but often does not put it away. We also find other people's clothing in our loved one's room. They told us we did not have to label his things, but we are glad we did, as it seems to keep his clothing where it belongs. We are also responsible for maintaining supplies for the bathroom and other necessities, which can be challenging since we don't live in town. While it is great that the facility allows pets, the barking has annoyed our loved one. Prior to being in a facility our loved one had about 6 hours a day of private care in the home. Since the staff was focused just on him, he was happier and had more social interaction. They ate meals with him. Currently he frequently comments he is bored and seems sad. Since he does not want to play games or attend exercise classes he doesn't socialize. He has never been a "group" type person, just had a few very close relationships. This is the second facility we have had our loved one in--it is amazingly better than the first. We will keep working with the facility and staff to ensure our loved one is adequately cared for and happy.
3.5
3.5
3.5
3.5
3.5
Edencrest at Green Meadows in Johnston, IA
4.0
(32 reviews)
This community felt more like a hotel setting than the homey setting we were looking for. The people were nice and the community looked clean.
3.5
3.5
3.5
3.5
3.5
Edencrest at Green Meadows in Johnston, IA
4.0
(32 reviews)
There are 8 total Highmark Senior Living Facilities.
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