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Bickford Senior Living

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Family-owned Bickford Senior Living has been serving families with compassionate care for more than three decades. Read 1,086 reviews averaging 4.1 out of 5 about Bickford Senior Living’s 52 locations to see how a family of caregivers tends to residents. Providing both assisted living and memory care services, residents with varying needs and ability levels have access to an array of basic needs, personal care needs, and unforgettable moments. Along with their personalized care options, residents enjoy Bickford Senior Living’s Life Enrichment Program, registered nurse care coordination, dementia programming, freshly prepared dining options, and pet-friendly living options. Enjoy a lifestyle built on warmth and comfort when you’re part of the Bickford Senior Living family.

6.8

Review Score

1,086 reviews
52 communities
1 senior living award community
Starting from $X,XXX/mo

Bickford Senior Living community listings

Showing 52 communities
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The Rivers at Maryland Farms

103 Arcaro Place, Brentwood, TN 37027

Starting at$X,XXX+ monthly
15
15 Photos available
14
14 Floor plans available
9.3
Review Score
87 reviews

We have had a pleasant experience so far. My sister has more physical challenges than most of the residents but the staff continue to work with my sister to make her feel welcome and included as much as she...

Provides: Assisted Living, Memory Care

The Rivers at Maryland Farms provides assisted living in an apartment-style setting that offers the simple pleasures - nutritious food, comfortable surroundings, and the support of a warm, caring and competent staff. A separate Special Care Center for residents with Alzheimer's or other memory...

... Read more

Bickford of Shelby Township

48251 Schoenherr Rd, Shelby Township, MI 48315

Starting at$X,XXX+ monthly
17
17 Photos available
9.2
Review Score
22 reviews

I really appreciate our part-time nurse there. Geri. she is very involved and helpful. The reason we went there is there is a bigger community of people for her to do things with. We didn't know about...

Provides: Assisted Living, Memory Care

If you think there’s not much going on in a senior living community, you’ve never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever...

... Read more

Bickford of Davenport

4040 East 55th Street, Davenport, IA 52806

Starting at$X,XXX+ monthly
18
18 Photos available
9.0
Review Score
13 reviews

Mom was happy there despite her dementia. The people were very loving and treated her well and she gained new friends. The food was excellent. They surroundings were beautiful and the apartment spacious. The...

Provides: Assisted Living, Memory Care

Why settle for the ordinary in senior living when Bickford offers so much more? Freshly crafted meals, a dedicated caregiver always within reach, and a world of exciting activities await your loved one. Our commitment? Making sure they’re able to embrace life to the fullest, every single day....

... Read more

Bickford of Upper Arlington

3500 Riverside Dr., Columbus, OH 43221

Starting at$X,XXX+ monthly
14
14 Photos available
8.9
Review Score
51 reviews

the facility is small allowing me as a visitor to know all the staff and vice versa. They're very caring and communicated any issues or concerns. The room sizes are sufficient. We have not felt crowded...

Provides: Assisted Living, Memory Care

Bickford isn’t just another senior living community. Our caregiver family is committed to ensuring that every resident lives their most fulfilling life. Here, your loved one will savor meals made from scratch, always have a dedicated caregiver by their side, and enjoy a vibrant social calendar. A...

... Read more

Bickford of Peoria

1920 W. Willow Knolls Drive, Peoria, IL 61614

Starting at$X,XXX+ monthly
19
19 Photos available
8.7
Review Score
59 reviews

The entire staff was exceptional! Mom loved it there and we enjoyed going there to see her. A special thanks to everyone involved.

Provides: Assisted Living, Memory Care, Independent Living

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more

Bickford of Carmel

5829 116th Street East, Carmel, IN 46033

Starting at$X,XXX+ monthly
19
19 Photos available
8.6
Review Score
20 reviews

5 all across the board. So far it's been great. Highly recommend the Bickford of Carmel facility to other families. The staff is going out of their way to help with the occupants. And my dad loves the dog

Provides: Assisted Living, Memory Care

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

Bickford of Portage

4707 W. Milham Ave, Portage, MI 49024

Starting at$X,XXX+ monthly
17
17 Photos available
8.5
Review Score
13 reviews

Everyone is so kind, caring and helpful. Need to remember the meds are ordered and dispensed as the doctor wrote the order Mom was used to taking them on her schedule. Bickford follows doc orders. Once...

Provides: Assisted Living, Memory Care

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more

Bickford of Crystal Lake

717 McHenry Ave., Crystal Lake, IL 60014

Starting at$X,XXX+ monthly
16
16 Photos available
8.5
Review Score
30 reviews

Our experience with Bickford of Crystal Lake has been so positive! Our Aunt is 100% satisfied with the amazing care, friendly staff, and wonderful services provided by Bickford. The caring staff regularly...

Provides: Assisted Living, Memory Care

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath...

... Read more

Bickford of Lancaster

1834 Countryside Drive, Lancaster, OH 43130

Starting at$X,XXX+ monthly
15
15 Photos available
8.4
Review Score
21 reviews

They were so helpful throughout the process of getting her moved in and then when she fell ill so suddenly. I knew when we first walked in that it was the right place 2 cleanliness 5. Sometimes a place has...

Provides: Assisted Living, Memory Care

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more

Bickford of Okemos

3830 Okemos Road, Okemos, MI 48864

Starting at$X,XXX+ monthly
19
19 Photos available
8.2
Review Score
23 reviews

Very friendly staff who cares about relative as if they are their own. I don't know about food other than Dad complained about it. I think add seasoning. I would recommend them to others looking.

Provides: Assisted Living, Memory Care

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

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Bickford of Middletown

4375 Union Rd, Middletown, OH 45005

Starting at$X,XXX+ monthly
15
15 Photos available
8.2
Review Score
50 reviews

The staff has been very helpful in providing our mother with the care and the patience she needs transitioning into assisted living. As her dementia has progressed, staff have been reassuring in guiding us...

Provides: Assisted Living, Memory Care

If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together. But that's not all; our HigherPath senior health model, known nationally for its...

... Read more

Bickford of Worthington

6525 N High St, Worthington, OH 43085

Starting at$X,XXX+ monthly
15
15 Photos available
8.1
Review Score
55 reviews

My mother is a resident at Bickford of Worthington, first at the assisted living building and now at the memory care facility (known as Mary B.). I can't say enough good things about our experience. Every...

Provides: Assisted Living, Memory Care

From freshly prepared meals to an energetic social scene, Bickford ensures your loved one experiences the zest of life every day. Our caregivers, more like extended family, are there at every step, ensuring your loved one’s best possible life. Central to our ethos is the HigherPath senior health...

... Read more

Bickford of Chesterfield

11200 W Huguenot R, Midlothian, VA 23113

Starting at$X,XXX+ monthly
20
20 Photos available
8.0
Review Score
4 reviews

My mother has complained that the kitchen staff has had a lot of turnover and inconsistencies in quality of the food. The cost is extremely high. The cost of assisted living is just extremely high no matter...

Provides: Assisted Living, Memory Care

At Bickford, there's always something exciting happening in our senior living community. Picture your loved one relishing freshly-cooked meals, always assured of a friendly caregiver's presence, and a schedule overflowing with lively activities. We pride ourselves on our dedicated team, committed...

... Read more

Bickford of West Des Moines

5050 Hawthorne Dr, West Des Moines, IA 50265

Starting at$X,XXX+ monthly
19
19 Photos available
8.0
Review Score
20 reviews

In the last 18 months I’ve toured many senior living options to find a place for my mom. Bickford in West Des Moines didn’t hit my radar right away and I wish it had. The staff is kind, the nurse has been...

Provides: Assisted Living, Memory Care

If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together. But that's not all; our HigherPath senior health model, known nationally for its...

... Read more

Bickford of Grand Island

3285 Woodridge Blvd, Grand Island, NE 68801

Starting at$X,XXX+ monthly
19
19 Photos available
8.0
Review Score
7 reviews

He was only there 4 days before he died, but in that short time they took excellent care of him & also watched out for mom. They are still checking on us in September & he died in June. Staff very attentive...

Provides: Assisted Living

Why settle for the ordinary in senior living when Bickford offers so much more? Freshly crafted meals, a dedicated caregiver always within reach, and a world of exciting activities await your loved one. Our commitment? Making sure they’re able to embrace life to the fullest, every single day....

... Read more

Bickford of Omaha Hickory

7337 Hickory Street, Omaha, NE 68124

Starting at$X,XXX+ monthly
16
16 Photos available
8.0
Review Score
15 reviews

I was in a huge problem with my brother. Bickford on Hickory has helped with all my brother’s needs medically, physically, and emotionally. They helped me also. I had no idea what to do for his care and...

Provides: Assisted Living

If you've yet to witness a vibrant senior living environment, it's high time you visited Bickford. From appetizing, home-cooked meals to the reassuring presence of our compassionate caregivers, your loved one is in for a treat. Our activity calendar is bursting at the seams, ensuring they're...

... Read more

Bickford of Ames

2418 Kent Ave, Ames, IA 50010

Starting at$X,XXX+ monthly
16
16 Photos available
8.0
Review Score
12 reviews

It’s been a wonderful experience for my grandma. The care for my grandma is priority and Bickford of Ames has continuously shown her exceptionally good care and kindness. I would recommend Bickford of Ames...

Provides: Assisted Living

If you think there’s not much going on in a senior living community, you’ve never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever...

... Read more

Bickford of Urbandale

5915 Sutton Place, Urbandale, IA 50322

Starting at$X,XXX+ monthly
20
20 Photos available
7.9
Review Score
27 reviews

Overall it is positive, very caring manager & staff home feeling vibe. It is clean but sometimes there is a urine smell. 98 percent friendly always have a couple that hearts aren't in it Quality of care is...

Provides: Assisted Living, Memory Care

At Bickford, we believe the golden years should be golden. Your loved one will be immersed in a world of homemade culinary delights, continuous caregiver companionship, and a myriad of enjoyable social engagements. Our commitment to their best life is unwavering, powered by our renowned...

... Read more

Bickford of Champaign

1002 S Staley Rd, Champaign, IL 61822

Starting at$X,XXX+ monthly
16
16 Photos available
7.7
Review Score
23 reviews

I would tell a friend that, you need to go there every 2 - 3 days to make sure they are taking good care of your spouse or loved one.

Provides: Assisted Living, Memory Care

At Bickford, there's always something exciting happening in our senior living community. Picture your loved one relishing freshly-cooked meals, always assured of a friendly caregiver's presence, and a schedule overflowing with lively activities. We pride ourselves on our dedicated team, committed...

... Read more

Bickford of Canton

5969 N Canton Center Rd, Canton, MI 48187

Starting at$X,XXX+ monthly
16
16 Photos available
7.7
Review Score
19 reviews

They have issues with getting laundry done, bed made, mom showered twice daily, nighttime care. However, based on the experience we have had so far we would recommend this community to other families.

Provides: Assisted Living, Memory Care

If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together. But that's not all; our HigherPath senior health model, known nationally for its...

... Read more

Bickford of St. Charles

2875 Campton Hills Rd., Saint Charles, IL 60175

Starting at$X,XXX+ monthly
19
19 Photos available
7.5
Review Score
47 reviews

Overall experience is a 4 it would be a 5, but after my dad passed away in November, Bickford still withdrew payment for December!! I had to go to my bank to get that money back. And it took over 5 months...

Provides: Assisted Living, Memory Care

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more

Bickford of Bexley

2600 E Main St, Bexley, OH 43209

Starting at$X,XXX+ monthly
13
13 Photos available
7.5
Review Score
41 reviews

Our mom was previously a resident at Bickford of Bexley and we were very displeased with the experience. Communication with the family was not good. We went to visit her and it looked like she had not been...

Provides: Assisted Living, Memory Care

If you think there’s not much going on in a senior living community, you’ve never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever...

... Read more

Bickford of Battle Creek

3432 Capital Ave SW, Battle Creek, MI 49015

Starting at$X,XXX+ monthly
17
17 Photos available
7.2
Review Score
28 reviews

I had my mom living at Bickford of Battle Creek. Very nice place, staff was friendly and informative. I would recommend this place again and again. My mom who is diabetic did not feel that they prepared food...

Provides: Assisted Living, Memory Care

With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...

... Read more

Bickford of Greenwood

3021 Stella Dr., Greenwood, IN 46143

Starting at$X,XXX+ monthly
17
17 Photos available
7.1
Review Score
30 reviews

Great people that will take care of your loved one. However, the food leaves a lot to be desired. Maintenance is also under staffed.

Provides: Assisted Living, Memory Care

Bickford isn’t just another senior living community. Our caregiver family is committed to ensuring that every resident lives their most fulfilling life. Here, your loved one will savor meals made from scratch, always have a dedicated caregiver by their side, and enjoy a vibrant social calendar. A...

... Read more

Bickford of Bloomington

14 Heartland Drive, Bloomington, IL 61704

Starting at$X,XXX+ monthly
19
19 Photos available
7.0
Review Score
21 reviews

My mom has been there a few months (independent living), and so far, the experience has been really good. The apartments are incredibly well laid out and clean. Mom really enjoys the food, activities, and...

Provides: Assisted Living, Memory Care, Independent Living

If you think there’s not much going on in a senior living community, you’ve never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever...

... Read more
Viewing 1-25 out of 52 communities

Reviews
for Bickford Senior Living

6.8
Review Score
1,100 reviews

Review Score

1,100 reviews
6.8

Out of 10


5 star

50%

4 star

29%

3 star

13%

2 star

3%

1 star

7%

A Place for Mom has scored Bickford Senior Living with 6.8 out of 10 using our proprietary review score based on 169 reviews in the last 2 years. Over all time, Bickford Senior Living has 1,100 reviews with an average "overall experience" of 4.1 out of 5.

Overall Experience
547
319
137
28
69
Date Submitted
57
123
169
Reviewer
31
652
404
2
Care Received
348
19
733
1-20 of 1100 reviews
Sort by

5.0
Anonymous - Family/Friend
Assisted Living
October 28, 2024
Verified Review
Welcoming and kind

They were so helpful throughout the process of getting her moved in and then when she fell ill so suddenly. I knew when we first walked in that it was the right place 2 cleanliness 5. Sometimes a place has that old people smell. This place did not and the common areas were very inviting. They were amazing and in the brief time my mom was there they were very helpful and kind. My mom was not an easy person to deal with sometimes due to her disabilities but the staff was very patient. They offered specific care and assistance that my mom needed. I don't really have a good perspective on the meals/dining. My mom only had a few meals there and she had limitations as to food types. Everything looked and smelled good. For activities, I can't really address as my mom was not there long enough to partake. The info provided was good and my mom was excited about playing bingo which was on the list. Can't really gauge value for cost or compare - We didn't really have much choice and didn't see significant differences in cost among places we interviewed. This was the best choice for us in terms of environment where we thought mom would be comfortable and cared for.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

No data collected


5.0
Anonymous - Family/Friend
Assisted Living
October 24, 2024
Verified Review
Very patient and focused on building trust

My mother has complained that the kitchen staff has had a lot of turnover and inconsistencies in quality of the food. The cost is extremely high. The cost of assisted living is just extremely high no matter what location it is. My mother has adjusted much better than we anticipated she would. The staff has been very patient with her and is developing an environment of trust with her.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

3


5.0
Anonymous - Family/Friend
Assisted Living
October 23, 2024
Verified Review
Great staff

I really appreciate our part-time nurse there. Geri. she is very involved and helpful. The reason we went there is there is a bigger community of people for her to do things with. We didn't know about the hidden fees, which would be nice to know ahead of time. the staff treats mom great, and everyone loves [name removed] her dog. They help mom take care of her.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
October 23, 2024
Verified Review
Quaint facility with the strong feeling of togetherness and family

They could come up with some more creative fun games for the residence that involve a little bit of physical movement, even for the ones in wheelchairs. There are so many options of games for everybody to be involved. Most of the staff is very professional,friendly and kind to all the residents. There have been a few staff problems with them talking to my loved one about family members that was totally inappropriate and unprofessional. (i.e. Giving ideas how to escape.) Times that family should have been notified about an incident, but weren't. Talking to the director resolved the issues though. As long as everybody remembers that the family still needs to be very actively involved in the assisted-living process, everything is fantastic! Well, I could add that because it is a smaller facility, less than 60 residence, single-story building,built in a square so that people don't get lost within the facility. It is a very quaint facility with a strong feeling of togetherness and family. No place is ever perfect, even our loved ones own home is not perfect. My own home would not be perfect. In a perfect world my mom would not have dementia. I do feel that this is as close to perfect of all the facilities in our area for my mom's individual needs.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

4

Staff

4

Value for Cost

5


5.0
John - Family/Friend
Assisted Living
October 2, 2024
Verified Review
Review for Bickford of Worthington

I have been impressed by atmosphere the staff creates. They try hard to keep the residents socialized and not bored.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jim Jensen - Family/Friend
Assisted Living
October 1, 2024
A beautiful home

Mom was happy there despite her dementia. The people were very loving and treated her well and she gained new friends. The food was excellent. They surroundings were beautiful and the apartment spacious. The staff was very caring. Costs were reasonible. Activities dir was great.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Craig P - Family/Friend
Assisted Living
October 1, 2024
Caring people

We have had a pleasant experience so far. My sister has more physical challenges than most of the residents but the staff continue to work with my sister to make her feel welcome and included as much as she is willing and able to participate.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
TH - Family/Friend
Assisted Living
September 30, 2024
Verified Review
Review for Bickford of Urbandale

It has been a real blessing. The staff are wonderful. And the directors have walked alongside me every step of the way.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Barbara V - Family/Friend
Assisted Living
September 18, 2024
Awesome experience!

He was only there 4 days before he died, but in that short time they took excellent care of him & also watched out for mom. They are still checking on us in September & he died in June. Staff very attentive to his needs & the the family needs as well. Food excellent.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
September 12, 2024
Verified Review
Piece of your heart lives here

Overall it is positive, very caring manager & staff home feeling vibe. It is clean but sometimes there is a urine smell. 98 percent friendly always have a couple that hearts aren't in it Quality of care is good but improvements could be made - timeliness of responding to residents buttons, due to staffing?? There is good food - would like to see more fresh seasonal fruits & vegetables! Activities are good but could use some new games!! Loving outside entertainers brought in & church services! It is expensive but probably in the so called normal range!! Caring for my mom & her being happy is priceless.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Barry - Family/Friend
Assisted Living
September 6, 2024
Verified Review
Would recommend. Great staffing and service. Clean environment

5 all across the board. So far it's been great. Highly recommend the Bickford of Carmel facility to other families. The staff is going out of their way to help with the occupants. And my dad loves the dog

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Alan S - Family/Friend
Assisted Living
August 19, 2024
Verified Review
Care just like [name removed] would have expected.

Very friendly staff who cares about relative as if they are their own. I don't know about food other than Dad complained about it. I think add seasoning. I would recommend them to others looking.

Cleanliness

3

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Terri R - Family/Friend
Memory Care
August 15, 2024
Exceeded expectations

We made our choice for my mom‘s placement with a lot of care. We looked at a lot of places before we chose The Rivers at Maryland Farms. They are in the middle of a major renovation and have done everything possible to minimize the impact to the residences. Every single staff member has treated my mom with care and kindness and dignity. There’s been a couple of standouts as well. They have continued to improve the activities for the MC group and sometimes include them with the active living group. Without exception, every member of the staff I have interacted with has known who my mom is. I am so happy with our choice and highly recommend to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Sharon S - Family/Friend
Assisted Living
August 14, 2024
Best Senior Care Locator!

A place for mom took my info and matched us and made appointments with 8 facilities within 5-10 minutes of us. They were great choices and we picked the best one. The Rivers of Maryland Farms has a staff that is incredibly patient, caring and kind. They take great care of my mom, updating and being sure she is taken care of. It’s newly remodeled and beautiful. Large front porch when the weather is nice and lots of activities. The residents there are kind and really look out for each other. We think it’s a great community!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
August 1, 2024
Verified Review
A good fit

Everyone is so kind, caring and helpful. Need to remember the meds are ordered and dispensed as the doctor wrote the order Mom was used to taking them on her schedule. Bickford follows doc orders. Once we figured that out it was all all ok. The staff is great but so busy. Understaffed for a bit. So requests aren't always taken care of in a timely manner. Emergencies are! Also now have an activity person. So more scheduled activities on a regular basis. Good variety.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Assisted Living
July 29, 2024
Verified Review
Bickford of Upper Arlington Review

the facility is small allowing me as a visitor to know all the staff and vice versa. They're very caring and communicated any issues or concerns. The room sizes are sufficient. We have not felt crowded during our family visits.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Rebecca M - Family/Friend
Assisted Living
July 9, 2024
All of the staff were very helpful and kind.

I had my mom living at Bickford of Battle Creek. Very nice place, staff was friendly and informative. I would recommend this place again and again. My mom who is diabetic did not feel that they prepared food specifically for her needs.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Theresa Bray - Family/Friend
Assisted Living
July 9, 2024
Very professional staff

From the start, the staff has been fantastic. They are heads and shoulders above most facilities because they understand PTSD and dementia and train their staff appropriately. They have a restaurant style menu and an executive chef. The facility is beautiful and we have only had positive interactions.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

3

Staff

5

Value for Cost

4


5.0
Eric G - Toured community
Assisted Living
June 4, 2024
Amazing facility and staff!

Great experience, clean, welcoming environment, and a helpful staff that actually cares! I was touring different facilities and this one really stood out. Quite refreshing after some other places I've been to find one that does it right!!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Laurie - Family/Friend
Assisted Living
May 31, 2024
Verified Review
Friendly Caring experience!!

Hope you understand that. Our family member has gotten terminally ill much faster than we thought would happen. Care is good but just could be improved some for the costs that are involved. Otherwise happy so far.. but Hospice is involved now so hopefully Bickford care will continue!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4


Viewing 1-20 out of 1100 reviews

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