Best Care Senior Living LLC

The Cottages is a very cozy facility as each cottage is set up like a private home. Many of the activities are conducted in the cottages themselves. Staff is friendly and caring. Facility is on one floor so residents do not have to climb any flights of stairs. I live 20 minutes away from facility and I am at ease knowing my mother is in a safe, comfortable place.

My dad decided to move out but he was happy and I was happy with the community and the staff. I liked the responsiveness from the staff. It was easy to get in touch with them and I was always able to reach out to them after the move in. I thought they were adequate for his needs. They were comfortable. They did a good job with housekeeping. The building looks a little more older but they put more money into the staff and activities. They tried their best and it is a good facility.

My wife is being provided with good care since her move to this community. She is doing well, and I'am comfortable with her move to this community. The staff is well, and they are taking good care of her, and her needs. This is a community I would recommend to my family, and friends. It is working out well for my wife.

It was ok. As clean as it can be in that area. Director, extremely knowledgeable and dedicated. Enjoyed speaking to her. I don't know if I am comfortable having her there. Trying for something a little more.

We are trying to get use to how it goes in this community. We are not use to a small room and it's like a new world to us. The staff are helping as much as possible. I have no complaints and I would recommend to family and friends.

I can not say enough about how accommodating the staff is. The nurse is fantastic and they have a doctor and podiatrist that come to the community. My mother in law likes bingo and exercise class. They also offer trips out. She has made numerous friends. This is an older building that they keep spotless inside. I would recommend taking a look at this community.

My wife has moved in to The Palms of Punta Gorda. She likes everyone there and gets along great, she is friends with everyone. The staff are outstanding! The accomodations and food are not the best or fanciest but that can be expected for it to be mediocre. Once a week they have a man bring in puppies and she really enjoys that. There is also a banjo band that comes in and plays, which is also enjoyed.

The rooms are small, but the facility is clean and run well. The staff is very attentive to the residents and they are always so nice. There is a pleasant atmosphere here and we are satisfied with the level of care.

Everything is going well so far. The staff is great and the facility is nice, clean, and well taken care of. The residents are taken care of as well.

The staff at The Cottages treated mom really well. Their strong point is their staff, they are friendly and there is an abundance of them. The residents there treated mom well too, they were very warm and welcoming. It was an all around good experience here.

There doing there job.My mom seems a little better than when I watched her.She don't care for the food most times but she is picky.I picked the place because it was the cheapest.My mom has little money and if Veterans don't pay soon I will have to pay the difference it's crazy they take 3-4 months to approve.If the rent was any higher mom would still be living with me. So I'm glad if she stays in good shape with them.She goes on walks and I'm glad she knows where her room is located.

Our family had an in person tour and the tour was nice but nothing really stood out to us about the community.

Occupancy is less than half of possible. Tour guide was very perfunctory. Very secure but rooms were scattered about in 2 buildings and not at all inviting. Staff ratio is 10/1 patients checked on every 2 hours. I didn't like the comment that people could choose to stay in their beds if they want. For respite care cost is $150. per night.

Everyone we met from the nurses, to the doctor, and Mrs. [Removed] were welcoming and informative. They certainly know their residents. I appreciated the ability to walk freely throughout the facility with staff closely monitoring the residents. I rated a three star because it was too large for our needs and too active for my mom.

Scheduled a tour online, but there was nobody but a front desk person available to help us when we arrived. She did the best she could, showing us around all of the units. The units were small, dark and almost all did not have private bathrooms -- baths were shared among several residents. Was not able to get information on pricing, but was not terribly impressed with the appearance of the facility. Food looked good. Activity schedule was not available. Staff (other than the nice lady at the front desk) did not appear anxious to offer information to us.

I did not get very far into this community as it smelled like a hospital when I visited. The people seemed nice. They did seem to offer some nice activities and dogs are allowed. I did not think this community would work for my loved one.

would not recommend the placed is unkept also some of the staff are not nice.

If I can If I can give 1/2 star I would. Do not bring anyone you care about to this place! They lied about bathing my Mom. We paid extra for level 4. Assisted 3-4 showers a week, assisted toileting etc. they also said they have a doctor on staff and would get the best of care, including physical therapy. We had to give them a non refundable [removed], plus [removed]. For the last two was of the month. And they took [removed] out of my mom’s account at the beginning of the month. FYI. Do not give these people access to your bank for easy payment, they will clean you out. My Mom was there from [dates removed]. Firstly, her room was infested with ants, the floor, dresser, bed. I was told there are no ants. I brought ant bait for her room. My mom fell 2x they did not even tell me or call an ambulance. She got no showers at all from the staff. I went every few days after work and gave her showers. They claimed the gave her showers daily. After I showered her I put powder in places that needed to be lifte

First and foremost you do not get good care here at Best Care Senior Living here in Port Richey...Over half of the employees here are rude and never around when you need them they are outside smoking Pot or sitting in the office ignoring you... The office staff here is very crooked and do not care about the residents, they only care about money

No staff to speak of. employees pulling triple shifts. yes I wrote it correctly triple shifts. 24 hours straight. Lies all around from management. When someone falls no one there for ages to help them up. You have to wait for your food after you're at the dinner table for as much as 40 minutes while it sits in a heating unit. They argue about giving you your meds. You say no and they say yes. They fired all the nurses to lower the price. They spruced up the place while putting call buttons for residents on the back burner. There is so much more. Let me get my thoughts together. Management are in over their heads and cover it up with lies they hope you buy.