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The Waterford at Virginia Beach

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5417 Wesleyan Dr, Virginia Beach, VA 23455

9.4
Review score
155 reviews
Add review
9.4
Review score
155 reviews
5 star
64%
4 star
20%
3 star
8%
2 star
3%
1 star
5%
See all reviews
9.1
Review score
6181 reviews
91 facilities
For pricing & availability:
(866) 374-4058
The Waterford at Virginia Beach
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The Waterford at Virginia Beach
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Karen L
-
Resident/client
5.0
Pleasant, helpful, secure feeling, clean
The staff that walks around are very friendly, they cheek on her many times during the day. She loves to sleep late so she misses breakfast. Which is her fault. She does wake up in plenty of time for lunch. I am always impressed by the way the staff will talk to me, if I need to find where

About the facility
The Waterford at Virginia Beach

Make yourself feel right at home, here at The Waterford at Virginia Beach — a community offering assisted living and memory care services in Virginia Beach, Virginia. We feature open-concept common areas, wide hallways, and large windows, creating a warm and inviting environment where residents can relax and be themselves. Browse our on-site library for your new favorite novel, or enjoy the fresh air while playing with your dog in our charming courtyard. We are a pet-friendly community, after all. With our homey interiors, private apartment homes, and friendly services, you’ll have all you could need to live your best life at The Waterford at Virginia Beach.

Community Services and Amenities

Finding the right balance between assistance and independence can be difficult. At The Waterford at Virginia Beach, our experienced caregivers meet with residents and their families to create a personalized care plan designed to meet personal needs, interests, and ambitions. Services are available 24 hours a day, seven days a week, so whether you need assistance with daily living activities, personal care, or medication management, one of our friendly associates will be there to help when you need it most.

For residents with early to late-stage dementia or Alzheimer’s...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for The Waterford at Virginia Beach

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Waterford at Virginia Beach

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The Waterford at Virginia Beach
The Waterford at Virginia Beach

5417 Wesleyan Dr, Virginia Beach, VA 23455

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Bay Lake Community

4225 Shore Drive, Virginia Beach, VA 23455

Commonwealth Senior Living at King's Grant House
Commonwealth Senior Living at King's Grant House

440 North Lynnhaven Road, Virginia Beach, VA 23452

Harmony at Independence community exterior
Harmony at Independence

2077 S Independence Blvd, Virginia Beach, VA 23453

9.4
Review score
155 reviews
9.4
Review score
155 reviews
5 star
64%
4 star
20%
3 star
8%
2 star
3%
1 star
5%
9.9
Review score
93 reviews
9.9
Review score
93 reviews
5 star
86%
4 star
10%
3 star
2%
2 star
1%
1 star
1%
9.2
Review score
52 reviews
9.2
Review score
52 reviews
5 star
47%
4 star
31%
3 star
10%
2 star
10%
1 star
2%
9.2
Review score
64 reviews
9.2
Review score
64 reviews
5 star
52%
4 star
41%
3 star
2%
2 star
3%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at The Waterford at Virginia Beach

Healthcare Services

  • Non-Ambulatory Care
  • Incontinence Care
  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Diabetic Care
  • High Acuity Care

Meals & Dining

  • No Sugar
  • Vegetarian
  • Meals Provided
  • Organic
  • Room Service
  • Special Dining Programs
  • Professional Chef
  • Low / No Sodium
  • International Cuisine
  • Restaurant Style Dining
  • Gluten-free
  • Guest Meals

Room Amenities

  • Kitchenette
  • Garden View
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Handicap Accessible

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Transportation at Cost
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Beauty Salon
  • TV Lounge
  • Barber Shop
  • Private Bath
  • Indoor Common Areas
  • Meeting Room
  • Outdoor Common Areas
  • Library
  • Outside Patio

Recreational areas

  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds
  • Movie or Theater Room
  • Game Room
  • Billiards Lounge

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Housekeeping

Languages spoken

  • American Sign Language
  • English

Activities

  • Pet-focused Programs
  • Devotional Activities On-Site
  • Tai Chi
  • Yoga / Chair Yoga
  • Live Well Programs
  • Birthday Parties
  • Book Club
  • Dances
  • Cooking Club
  • Holiday Parties
  • Happy Hour
  • Gardening Club
  • Art Classes
  • Cooking Classes
  • Men's Club
  • Reminiscence Programs
  • Trivia Games
  • Wii Bowling
  • Wine Tasting
  • Brain fitness / Dakim
  • Devotional Activities Offsite
  • Sensory-based Programs
  • Light Therapy Programs
  • Activities Off-site
  • Educational Speakers / Life Long Learning
  • Walking Club
  • BBQs or Picnics
  • Intergenerational Programs
  • Karaoke
  • Current Events Club
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Day Trips and Outings
  • Stretching Classes
  • Activities On-site
  • Community Service Programs

Reviews

for The Waterford at Virginia Beach

9.4Review score155 reviews
9.4
Review score
155 reviews
5 star
64%
4 star
20%
3 star
8%
2 star
3%
1 star
5%
Sonida Senior Living
9.1
Review score6181 reviews91 communities
Write a review
A Place for Mom has scored The Waterford at Virginia Beach with 9.4 out of 10 using our proprietary review score based on 47 reviews in the last 2 years. Over all time, The Waterford at Virginia Beach has 155 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.4
Friendliness
4.4
Care Services
4.2
Staff
4.4
Meals & Dining
4.0
Activities
4.2
Value for Cost
4.2
A Place for Mom has scored The Waterford at Virginia Beach with 9.4 out of 10 using our proprietary review score based on 47 reviews in the last 2 years. Over all time, The Waterford at Virginia Beach has 155 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Best of Senior Living 2023
Sonida Senior Living
9.1
Review score6181 reviews91 communities
Logo for Sonida Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 155 reviews
Karen L - Resident/client
Assisted Living
October 29, 2024
5.0
Pleasant, helpful, secure feeling, clean
The staff that walks around are very friendly, they cheek on her many times during the day. She loves to sleep late so she misses breakfast. Which is her fault. She does wake up in plenty of time for lunch. I am always impressed by the way the staff will talk to me, if I need to find where she might be. In the courtyard reading or in her room.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Edith W - Resident/client
Assisted Living
October 29, 2024
5.0
Love the staff
I love the activities. The bingo I will go only with my daughter-in-law. I love to spend time in the courtyard. I love to watch the birds at the bird bath. Also when people walk thru very friendly that is a big plus. I have had no problem since moving here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Bradley W - Family/friend
Assisted Living
October 29, 2024
4.0
Great Place!
Good facilities, Great people. Only downer is lack of internet/cable not included mom says food is "OK"
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Robert G - Family/friend
Assisted Living
October 29, 2024
5.0
Very satisfied to have my mom here
Impressed as to cleanliness of facility great staff from top to bottom very understanding of my needs and concerns. I acted to quickly in a decision based upon hospital stay that my mom woods require full time care. I realize at after she become a resident of this facility. It was too easy to have her here. Should condition of her change. I will consider being her back her.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
October 29, 2024
5.0
Our mother has been here six months. She receives excellent care. She loves it here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Darla S - Family/friend
Memory Care
July 9, 2024
5.0
This facility is amazing and the staff are wonderful
My mom has Alzheimer’s and I was looking for a place that actually cared and would take good care of her. She lives in Virginia and I live in California, so I definitely need to trust The facility and their staff!! The Waterford at Virginia Beach has definitely been a wonderful experience. I made a very good choice for my mom and she loves it there as well. The directors have been awesome and keep me posted on all events that my mom is experiencing. I’m so grateful for them and I feel blessed to have found just the right place for my mom. It’s beautiful, Clean and everyone is as kind as Family !
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
George S - Resident/client
Assisted Living
May 22, 2024
5.0
I feel safe here. Meals, medicating, bath and all assisted needs.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from The Waterford at Virginia Beach
May 29, 2024
Hi George, thank you for taking the time to leave a review for us. We're happy we could meet your expectations and provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Anonymous - Family/friend
Memory Care
May 20, 2024
3.0
Verified Review
The Waterford at Virginia Beach review
Based on our families experience, the 1st 6 months was just a disaster. It since has changed almost all the management and had improved drastically.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
3
Response from The Waterford at Virginia Beach
May 26, 2024
Thank you for taking the time to leave us feedback about your experience with us. We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us did not start as a positive one. We will use this as an opportunity to improve on your experience. If we can assist further as you continue your stay, please stop by or give us a call. We're always happy to help!
Brenda H - Family/friend
Assisted Living
May 15, 2024
5.0
Verified Review
Organized staff
Maintenance-when there is something I have asked for help with, I have gotten the quickest response. She had a problem with her toilet and it was addressed immediately. Even had a problem with her walker not rolling well and they fixed it without question. That is above and beyond what normally happens in other facilities my mother has lived at. I find them to be very organized there. It makes the entire process so much less stressful on the resident as well as the family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
April 5, 2024
4.0
Verified Review
Review for The Waterford at Virginia Beach
They are friendly and cooperative. Address concerns when asked. Mom is clean and happy, she interacts well with the staff.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Nathan K - Family/friend
Assisted Living
January 27, 2024
5.0
Amazing experience
My wife was a resident at the Waterford of Virginia Beach. She loved her stay there, was well taken care of, and connected with residents and staff. Thank you so much!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Virginia Beach
September 16, 2024
Nathan K, we're so glad that we were able to go above and beyond your expectations!
Katie M - Family/friend
Assisted Living
January 2, 2024
5.0
Excellent Encounter
While doing a tour, it was an excellent encounter. Everyone was so friendly & welcoming. One facility was clean, residents looked happy. We are in the early stages of moving my mother but this facility will be my choice.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Virginia Beach
September 16, 2024
Thank you for visiting The Waterford at Virginia Beach and leaving a review. We hope we will be considered for your loved one in the future. Please feel free to reach out to us if you have any additional questions.
Darryl P - Family/friend
Assisted Living
January 2, 2024
5.0
Great people and service. Smooth enrollment process. The young lady at the front desk was very helpful.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
3
Response from The Waterford at Virginia Beach
September 20, 2024
Darryl P, we're happy you found our staff to be so supportive during your experience here at The Waterford at Virginia Beach.
Linda T - Family/friend
Assisted Living
December 29, 2023
5.0
Visited a friend. The community was clean. The staff was so friendly. I felt at home and welcome. Great community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Virginia Beach
September 8, 2024
Hi Linda T, thank you for taking the time to leave a review for us at The Waterford at Virginia Beach. We're happy we could meet your expectations!
Anonymous - Family/friend
Assisted Living
December 29, 2023
5.0
This is a nice place to live. The staff and managers are helpful and caring! The facility is clean and pretty. I would recommend this facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Virginia Beach
September 11, 2024
Thank you for your generous review and recommendation. It brings joy to hear you are enjoying our community!
Tammy M - Family/friend
Assisted Living
December 29, 2023
5.0
At the community visiting a friend the community was very clean, lots going on. The staff was very friendly and a very warm welcome.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Waterford at Virginia Beach
September 8, 2024
Tammy M, we are so pleased you enjoyed your visit to The Waterford at Virginia Beach!
Anonymous - Resident/client
Memory Care
December 17, 2023
3.0
Not a good memory care facility
The Sales department promised an open stay since we were on a wait list for a different residence still under construction. (Between 6 weeks to 6 months) The Waterford location was ideal, but the memory care unit smelled awful and was always short staffed with no observable activities. At the end of each monthly billing, the director would call us wanting us to sign a lease and pay a community fee with the threat that corporate would no longer allow us to stay. After 3 months of promises to get new deodorizer emulsifying agents and the thought of being kicked out, we relocated. I would not recommend the memory care. The assisted living was highly recommended by dear friends.
Cleanliness
2
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
3
Response from The Waterford at Virginia Beach
September 7, 2024
We appreciate your feedback and take it seriously. We are continuously striving to improve our community to ensure we exceed resident and family expectations. If you wish to discuss these concerns further, please reach out to the community directly.
Karen L - Family/friend
Assisted Living
December 1, 2023
5.0
Excellent care for mother. They respond quickly to her needs.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
4
Response from The Waterford at Virginia Beach
August 29, 2024
Hi Karen L, thank you for taking the time to leave a review for us at The Waterford at Virginia Beach. We're happy we could meet your expectations!
susan - Family/friend
Memory Care
November 18, 2023
1.0
Took Money from account
In [date removed], I requested additional money be taken out if my mother’s veteran’s benefits. This was never done. Also, my mother was overcharged [removed] dollars a month from [date removed] until my mother’s death in [date removed]. Also, received a bill after her death for the month of October. Money was automatically withdrawn. I was assured the money would be put back in her accounts- but it has not. Everyone is “I’ll get back to you”. Even calling the number give to people on this site gets you nowhere. I have over a dozen emails. I have no complaints about my mother’s care but I would never recommend The Waterford because of their business practices.
Response from The Waterford at Virginia Beach
August 29, 2024
We regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. Here at The Waterford at Virginia Beach we are always looking for ways to improve; we appreciate your input. We would like the opportunity to connect with you if you would be willing to call the community manager in hopes we can better serve you in the future.
Matt - Toured community
Assisted Living
October 9, 2023
5.0
Verified Review
Review for The Waterford at Virginia Beach
We loved the Waterford as well, but it was just a little too quiet, and we knew my mom would enjoy the more lively atmosphere at another community.
Response from The Waterford at Virginia Beach
August 7, 2024
Hello Matt, thank you; we appreciate your feedback!
Viewing 1-20 out of 155 reviews

Neighborhoods
around The Waterford at Virginia Beach

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Virginia regulations for Assisted Living.

Frequently Asked Questions
about The Waterford at Virginia Beach

The Waterford at Virginia Beach offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored The Waterford at Virginia Beach 9.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (757) 490-6672 to reach a resident at The Waterford at Virginia Beach.

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2 star
0%
1 star
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Studio, Semi-Private
If you are seeking a senior living community in Virginia Beach, Virginia to provide exceptional care and individualized attention to your loved one then look no further than Our Lady of Perpetual Help. We are sponsored by the Catholic Diocese of Richmond and committed to extensive assisted...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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