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428 Kawaihae Street, Honolulu, HI 96825
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Anonymous
-
Child of resident/client
5.0
Overall great place with great caring friendly staff
They need to improve their billing system. Many times the statements dont match what was actually electronically withdrawn and you can't figure it out by just analyzing the statement...had to call them about the bill many times.
It is a nice, uncongested place. Initially, we thought this place catered more to independent living, but after experiencing their assisted living, their assisted living is good too.
About the facility The Ivy at Hawaii Kai
Senior living options offered
Assisted Living
Independent Living
Pricing for The Ivy at Hawaii Kai
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Detached Cottages
Starting at $XXXX/mo
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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The Ivy at Hawaii Kai
428 Kawaihae Street, Honolulu, HI 96825
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9.1
Review score
76 reviews
9.1
Review score
76 reviews
5 star
56%
4 star
32%
3 star
4%
2 star
1%
1 star
7%
3.0
Review score
8 reviews
3.0
Review score
8 reviews
5 star
61%
4 star
13%
3 star
13%
2 star
0%
1 star
13%
Review score not available
Review score not available
Studio
Starting at $X,XXX/moStudio
--Studio
--Studio
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
No
Pet friendly
No
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Amenities at The Ivy at Hawaii Kai
Healthcare Services
- Incontinence Care
- Non-Ambulatory Care
- Diabetic Care
- Staffing & Ancillary Services
- Medication Management
- High Acuity Care
Meals & Dining
- Professional Chef
- Vegan
- Restaurant Style Dining
- Meals Provided
- Vegetarian
- Low / No Sodium
Room Amenities
- Garden View
- Handicap Accessible
- Wi-Fi/high-speed internet
- Air Conditioned
- Wheelchair Accessible Showers
- Bath Tubs
- Full kitchen
- Ground Floor Units
- Kitchenette
- Cable or Satellite TV
- Private patio, deck, or balcony
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
Transportation & parking
- Resident Parking Available
- Uncovered Parking
- Transportation at Cost
- Complimentary Transportation
- Property Convenient to Public Transit
Pets
- Cats Allowed
- Pet Care Available
- Dogs Allowed
Common areas
- Library
- Outdoor Common Areas
- Computer or Media Center
- Meeting Room
- Indoor Common Areas
- Barber Shop
- Outside Patio
- TV Lounge
- Beauty Salon
Recreational areas
- Swimming Pool
- Jacuzzi
- Billiards Lounge
- Game Room
- Fitness Center
- Piano or Organ
Services
- Housekeeping
- Beautician
Languages spoken
- English
Activities
- Brain fitness / Dakim
- Choir / Singing Club
- Community Service Programs
- Activities On-site
- Water Aerobics
- Wii Bowling
- Trivia Games
- Bible Study Group
- Other Religious Services
- Day Trips and Outings
- Cooking Classes
- Gardening Club
- Art Classes
- Live Musical Performances
- Happy Hour
- Cards / Pinochle Club
- Live Well Programs
- Karaoke
- Bridge Club
- Yoga / Chair Yoga
- Tai Chi
- Devotional Activities On-Site
- Walking Club
- Activities Off-site
- Devotional Activities Offsite
Reviews
for The Ivy at Hawaii Kai
Write a review
A Place for Mom has scored The Ivy at Hawaii Kai with 9.1 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, The Ivy at Hawaii Kai has 76 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.5
Friendliness
4.5
Care Services
4.2
Staff
4.3
Meals & Dining
3.8
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored The Ivy at Hawaii Kai with 9.1 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, The Ivy at Hawaii Kai has 76 reviews with an average "overall experience" of 4.3 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 76 reviews
Anonymous - Family/friend
Assisted Living
October 23, 2024
Overall great place with great caring friendly staff
They need to improve their billing system. Many times the statements dont match what was actually electronically withdrawn and you can't figure it out by just analyzing the statement...had to call them about the bill many times.
It is a nice, uncongested place. Initially, we thought this place catered more to independent living, but after experiencing their assisted living, their assisted living is good too.
Yvonne Y - Family/friend
Assisted Living
October 9, 2024
Comfortable Living
Clean facilities, weekly room cleaning and laundry service, helpful staff, reasonable meals, suitable activities, and friendly residents make living at the Ivy Hawaii Kai a very comfortable experience.
Response from The Ivy at Hawaii Kai
October 16, 2024
Aloha Yvonne, thank you so much for leaving us this wonderful review! We're glad that you enjoy living at The Ivy.
Anonymous - Family/friend
Assisted Living
October 7, 2024
Review for The Ivy at Hawaii Kai
It was OK met the needs we had. We picked it because of the availability with no waiting list.
Response from The Ivy at Hawaii Kai
October 16, 2024
Aloha, thank you for taking the time to leave a review for us at The Ivy at Hawaii Kai.
Anonymous - Resident/client
Independent Living
October 1, 2024
Lovely Landscaping
We selected a "cottage." It is spacious and comfortable. Pets are welcome. The food is very tasty and many selections are offered. The landscaping is also lovely.
Response from The Ivy at Hawaii Kai
October 8, 2024
Hi Anonymous, thank you so much for leaving us this wonderful review! We're so pleased to know that you enjoy living at The Ivy and it's our pleasure to have you as part of our community.
Anonymous - Family/friend
Assisted Living
September 30, 2024
Disappointed
The Ivy is a beautiful place, clean. But I didn't feel it was safe for my friend. They are a fall risk and with the physician not treating her when she fell and refuse treatment, that was alarming because of her insurance. The facility should known that.
If someone looking to place their family member in the facility, make sure that the administrator staff let's the potential client that the physician on staff, will not treat their love ones if they have Kaiser insurance.
And if their loved ones need assistant living, just don't offer independent living just because assistant living is not available. There are safety issues, and escorts are not always available, and there is cost for escorts to and from meals, exercises, etc.
Response from The Ivy at Hawaii Kai
October 17, 2024
Dear Anonymous,
I regret to read that your experience at The Ivy did not meet your expectations, and I’d like to speak with you to learn more about your comments. I can be reached at dkent@ivyliving.com or (808) 395-9599 and I hope to hear from you.
Thank you,
Daniel Kent
Executive Director
Hugh L - Resident/client
Independent Living
September 18, 2024
My New Senior Living Home
I moved into the Ivy Senior Living on [date removed]. I had just been released from the hospital and was a little skepticle about leaving my house of 50+ years. But after seeing the monthly costs decline (electricity, water, food, no maid services, no grass/maintenance), I became spoiled.
Ivy provides 3 meals a day, weekly maid service, and vans which can scheduled for DRs, Dentists, shopping (for things you don’t really need but want). There are 30+ events that you can attend (or not, your choice). Field trips to several beaches , Waikiki , restaurants, and more .
For some of us that realize that we may have only 15 or 20 years left, we can attend the chapel to attend a sermon or weekly Bible study. I attend as a resident and an occasional old deacon comment.
The Ivy is not the home that I raised my children but is now my Ohana. My adult children and old church friends are all welcome to attend.
There are still so many things and new friends to enjoy here at the Ivy.
Response from The Ivy at Hawaii Kai
September 23, 2024
Aloha Hugh,
Thank you sincerely for this wonderful review! Our goal is to help our residents feel at home and become one ‘Ohana with each other and our team. We’re so pleased to know that you enjoy living at The Ivy.
Mahalo!
Anonymous - Family/friend
Assisted Living
September 12, 2024
Review for The Ivy at Hawaii Kai
They have nice, and friendly staff. We picked this community because it was more within our budget.
Response from The Ivy at Hawaii Kai
September 19, 2024
Hi Anonymous, we really appreciate your positive review and are pleased to read that you enjoy living at The Ivy! Thank you!
Waylen R - Family/friend
Assisted Living
August 22, 2024
Grateful for the Ivy
The Ivy is very spacious and the people working there is attentive to everyone and one thing is for certain because I have looked around at many places and compared facilities and 100 percent the Ivy stands above the rest in cost and care. The best thing that happened for my mom was relocating to the Ivy. Her physical Health and mental health has improved dramatically my family is very blessed to have the help we received for you for finding us the place and for the Ivy itself.
Response from The Ivy at Hawaii Kai
August 27, 2024
Aloha Waylen, thank you for your kind words and this wonderful review! We're so glad you decided that The Ivy was the best community for your mom, it is our pleasure to care for her.
Anonymous
Assisted Living
August 12, 2024
Would not recommend
When they moved into the Ivy their room was not clean and my son’s girlfriend had to do a thorough cleaning herself, especially the bathroom. After that I remember her saying the staff quality of care wasn’t very good and they didn’t get a lot of the attention they needed.
They were moved as soon as a 24 hour care facility had space and they are very happy now!
Response from The Ivy at Hawaii Kai
August 22, 2024
Hello, I'm sorry to read that this was your experience while living at our community. Your feedback is appreciated and gives us the opportunity to make improvements. We will share your comments with the housekeeping and care departments. Thank you and we wish you the best of luck.
Lona P - Family/friend
Assisted Living
July 12, 2024
The most amazing place!
I had to work remotely on this and [name removed] was so great to arrange a virtual tour with me and gave me so much great information. My sister and nephew brought our mother for an in-person tour and immediately fell in love with it! Mom’s been there for 2.5 months now and, while she is still adjusting to her new home, we have the peace of mind knowing that she is well cared for and safe. The staff are patient and treat our mom, as well as the other residents, with such aloha that my nephew jokingly (kind of) asked Mom if he could move in with her. ?? We love all the activities that are available to the residents. Naturally, my sister and I only want the very best for our mother. We’re very pleased to know that we have that with The Ivy at Hawaii Kai.
Response from The Ivy at Hawaii Kai
August 8, 2024
Hi Lona, thank you for your kind words and this wonderful review! It is our pleasure to care for your mother and we are so happy you decided that The Ivy at Hawaii Kai was the best community for her.
Anonymous - Resident/client
Assisted Living
May 31, 2024
The Ivy at Hawaii Kai review
What I like the most about The Ivy at Hawaii Kai is the warm swimming pool, wide variety of residence, excellent choice of types of apartments, Lots of options, Ocean view from the pool and some apartments excellent accommodations
Response from The Ivy at Hawaii Kai
June 8, 2024
Hi there, thank you so much for leaving us this wonderful review! We're so pleased to know that you enjoy our beautiful amenities!
Anonymous - Family/friend
Assisted Living
April 4, 2024
Review for The Ivy at Hawaii Kai
They are friendly and helpful. I would recommend to others.
Response from The Ivy at Hawaii Kai
April 16, 2024
Hi there, thank you for taking the time to leave a review for us at The Ivy at Hawaii Kai. Your recommendation means a lot to us.
Anonymous - Family/friend
Assisted Living
March 13, 2024
Highly recommend!
The staff was great! Maintenance was a little slow.
Response from The Ivy at Hawaii Kai
April 16, 2024
Hi there, thank you for taking the time to leave a review for us at The Ivy at Hawaii Kai. Your feedback gives us the opportunity to make improvements, and we appreciate it.
Anonymous - Family/friend
Assisted Living
January 16, 2024
Our Experience
The food could be improved, some dishes are not so good. Fruits would be a good option for lunch and dinner. The elevator often goes down and my mom does need the elevator to go to the cafeteria. Overall though, the facility is nice, airy and open, lots of natural daylight, high public area ceilings which are lacking in other facilities I've been to. I would let other families know that there is a one-time fee of $[removed]k + the 1st months rent. There is no telephone landline, wifi and basic cable included, apartment is unfurnished, move in was okay.
Response from The Ivy at Hawaii Kai
March 31, 2024
Hi there, thank you for taking the time to leave a review for us at The Ivy at Hawaii Kai. Your feedback gives us the opportunity to make improvements, and we appreciate it.
Anonymous - Family/friend
Assisted Living
December 6, 2023
friendly atmosphere, quality staff, highly recommend
Friendly and helpful staff and willing to work with you on the best outcome for your loved ones. Definitely would recommend the Ivy especially since I had visits with other facilities, the Ivy stands out from the rest.
Response from The Ivy at Hawaii Kai
December 19, 2023
Aloha! We're happy you found our team to be so supportive during your experience here at The Ivy at Hawaii Kai. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Anonymous - Family/friend
Assisted Living
October 20, 2023
Review for The Ivy at Hawaii Kai
I would say that my mother is comfortable here. I would recommend to others. We picked this community because it was more affordable.
Response from The Ivy at Hawaii Kai
October 27, 2023
Hello, we really appreciate your positive review! Your recommendation means so much to us. Thank you for taking the time to let others know about your positive experience. Have a great day!
Anonymous - Family/friend
Independent Living
September 8, 2023
Friendly and caring staff
What we like the most about The Ivy at Hawaii Kai community is the staff. The staff members are really friendly and they really take care of our loved one. Also the dining room service is great.
Stacy - Family/friend
Assisted Living
June 27, 2023
Recommended
My loved one was a resident at The Ivy at Hawaii Kai. The staff at this facility were wonderful and kind. The meals were great. The bathroom cleaning could be more as needed, instead of just once a week. Overall, the workers were wonderful! I would recommend The Ivy to family and friends.
Lorraine B - Family/friend
Assisted Living
February 22, 2023
Glad my dad moved to The Ivy.
My dad is really happy there. The meals are really good, which is unusual for these types of places. The apartments are nice, and it's a really nice value for the price and the location. The property is really beautiful. And the nursing staff has been awesome.
anonymous - Family/friend
Independent Living
October 19, 2022
Positive experience
Overall very beautiful room and view. Very helpful staff and friendly. Private nursing staff were excellent. The food was awful. My mom didn't find much that she liked in the menu. It was too big.
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Hawaii regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Hawaii regulations for Assisted Living.
Frequently Asked Questions about The Ivy at Hawaii Kai
The Ivy at Hawaii Kai offers 2 Bedrooms, Studio and 1 Bedroom. Learn more.
A Place for Mom has scored The Ivy at Hawaii Kai 9.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (808) 395-9599 to reach a resident at The Ivy at Hawaii Kai.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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