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Silvergate Retirement Residence - San Marcos
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First time (and hopefully last) I have used a memory care facility for a loved one. My biggest \"like\" are the people. The staff is very kind and keeps us informed. The lead nurse upstairs in my mother's area is incredibly helpful and kind. My biggest \"dislike\" is the patients not being engaged all the time. I know it is hard, time consuming and if they don't want to do something you can't make them, but I wish my mother was taken out more often. Hard with memory care patients but for the money we are paying I think it is doable and could help immensely with their attitudes and health.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Silvergate Retirement Residence - San Marcos review","reviewContent":"Experience was great. [name removed] ended up moving to Silvergate. Unfortunately, his health got worse as he lived there and he passed away last June. The reason for the 4 for quality- [name removed] had rechargeable hearing aids which they would not allow him to charge in his room. The medication tech was supposed to give them to him first thing in the morning with his medication, but they would forget sometimes, or they would give them to him uncharged. I had to test them to determine they were not charged, and apparently they weren't putting them on the charger at night. The first month or so I visited him often and complained about that, because dementia gets worse if a person can't hear. The other complaint is they wouldn't keep a bottle of water in his room. He had kidney disease and needed to drink a lot of water. He would never ask for water, and they would never offer it except at meal time, so he was only drinking at meal time. His doctor wanted him to have access to water at all times, and be encouraged to drink. I brought over bottles of water several times, and asked that they fill them up, but they would always be thrown away. Some staff was very difficult to talk to because their English skills were poor. As far as value, it was about [fee removed] a month for a private room, plus a [fee removed] move-in fee. Than any other place. We chose it due to location, as it was close enough for my mom to visit frequently. We expected our requests to be honored considering the price we were paying.","reviewerDisplayName":"Sheri ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Excellent care!","reviewContent":"I am the friend and DPOA for a resident in The Suites at Silvergate San Marcos. I visit quite a bit and I have always found all of the staff to be friendly, attentive and most of all, caring. Whether it's someone at the front desk, a nurse, medtech, caregiver or activity planner, they are all first rate. \nThe facility is very well designed with six small \"villages\" each with about six residents. So a caregiver has only six residents to care for and there is backup available in case someone needs extra care as is often the case with memory care patients.","reviewerDisplayName":"Pat M","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"More than pleased with my new living arrangement","reviewContent":"Choosing Silvergate San Marcos for myself has been an incredibly positive experience. From the moment I entered the facility, the warm and inviting atmosphere was evident. The staff's dedication to creating a caring and supportive environment is truly commendable.\nThe living spaces are thoughtfully designed, combining comfort and accessibility. All residents are encouraged to personalize their living areas, creating a sense of home that is so important for our well-being. The common areas are hubs of activity, fostering a strong sense of community among the residents.\nWhat truly sets Silvergate apart is the attentive and compassionate staff. They go above and beyond to ensure each resident's individual needs are met, providing assistance with daily activities while respecting their independence. The staff's genuine concern for the well-being of the residents is evident in every interaction.\nThe diverse range of activities and events is another highlight. \nI highly recommend Silvergate\n","reviewerDisplayName":"Shirley B","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Highly recommended","reviewContent":"We feel very comfortable with our dad being at Silvergate. The facility far exceeded our expectations! The staff is caring, kind and involved. They are very welcoming when we go to visit our dad. We always feel well informed about how he's doing and what his needs are. The level of care he is receiving is top notch and we could not ask for anything better than that! \n\nWe are very happy with Silvergate!","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Moved in my Loved One","reviewContent":"We recently moved a dear family member into Silvergate Memory Care and we are so happy we did! The facility and all the staff is wonderful and professional. They have responded to all our questions and concerns right away. I am always able to call and speak to her by phone, her sister is always welcome to visit in person. We have peace of mind knowing she is in such caring hands.","reviewerDisplayName":"Bridget F","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Recently Renovated ","reviewContent":"Been friends of residents here at this community for years and it’s always been well managed and clean. They recently renovated much of the community, so it looks even better than ever! I would highly recommend this community and trust their local owners who seem to really care.","reviewerDisplayName":"Gus N","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A fresh & special Memory Care concept","reviewContent":"As someone who has seen a fair share of memory care’s, I am blown away by Silvergate San Marcos’ neighborhood “Suites” concept. It makes it feel like a warm, welcoming community from the moment you enter and removes all negative connotations associated with “memory care” living. From the moment you walk through this communities doors, you feel like you’re at home. The staff is attentive, warm, and compassionate. This community has left a favorable lasting impression with me and wish more organizations would operate with the same standards. I highly recommend this community if you are looking for a loved one!","reviewerDisplayName":"Risa J","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Great Community","reviewContent":"I have been living here for a few months and I love the friendly staff and residents. We have a lot of activities available and one of my favorite things to do is bingo. I am grateful for the people that work here. ","reviewerDisplayName":"Rita","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"}],"parentOrgReview":{"name":"Americare Health and Retirement, Inc.","slug":"americare-health-and-retirement-inc-1367606","averageReviewScoreDisplay":9.6,"communityCount":3,"reviewCount":231}},"communityName":"Silvergate Retirement Residence - San Marcos","leadgenCompleted":false}
55353
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1550 Security Pl, San Marcos, CA 92078
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92078
San Marcos
CA
null
2024
<p>For more than 20 years, Silvergate Retirement Residence has been providing premier independent, assisted living, and Alzheimer's and dementia accommodations and services to North San Diego County. Located near the beautiful Lake San Marcos, our community is conveniently near popular restaurants, shopping centers, and theaters. Silvergate is locally owned and operated by AmeriCare Health and Retirement Inc. and has been recognized as one of San Diego's BEST Retirement Communities by The Union Tribune's annual Readers Poll. Welcome to your one stop shop for vibrant aging-in-place retirement, at Silvergate in ever-sunny Southern California.</p>
<h3>Community Amenities and Services</h3>
<p>With our inclusive monthly rate, residents receive three daily meals, weekly housekeeping, flat linen service, a utility package, scheduled transportation, 24-hour receptionist, on-site security, 24-hour emergency response system, apartment maintenance and repair, reserved parking, and a full calendar of exciting activities, programs, and scheduled outings.</p>
<p>Silvergate also offers various customized assisted living services at an additional cost. Our director of resident care, along with our licensed nurses and 24-hour caregivers, provide residents with the personalized assistance they need, when it's needed. Some of the care services available include medication management, assistance with activities of daily living (such as bathing, dressing and grooming), escort assistance, weight and blood pressure monitoring, continence assistance, diabetes care management, and more. Let us know how we can support your continued independence and bring back the vitality of your life!</p>
<p>For residents living with Alzheimer's or related dementias, Silvergate's memory care neighborhood offers the comforts of home, with the safety of a secured perimeter, high-level supervision, and around-the-clock security. To memory care residents, we offer licensed nursing assistance available daily, daily meals and snacks, specialized staff, 24-hour monitoring and supervision, regular reminders and redirection, specialized programs and activities, daily housekeeping services, and secure outside grounds.</p>
<h3>Living Arrangements</h3>
<p>We offer private and semi-private suites designed to feel like your new home. Schedule a tour or get in touch with us to find out more about our availability, special living features, services, and more. We can’t wait to meet you!</p>
<h3>Care Types Offered</h3>
<p>Silvergate San Marcos is a <em>residential care facility for the elderly (RCFE)</em>, which in the state of California is a housing arrangement for persons 60 years or older where supervision and personal care is provided based on the needs of the residents. These facilities are also known as <em>assisted living facilities</em> and <em>board and care facilities</em>. A residential care facility may provide care for residents with dementia or Alzheimer’s.</p>
<p><a href="https://www.ccld.dss.ca.gov/carefacilitysearch/FacDetail/374600026">Silvergate San Marcos Inspection Reports</a></p>
<p>For more than 20 years, Silvergate Retirement Residence has been providing premier independent, assisted living, and Alzheimer's and dementia accommodations and services to North San Diego County. Located near the beautiful Lake San Marcos, our community is conveniently near popular restaurants, shopping centers, and theaters. Silvergate is locally owned and operated by AmeriCare Health and Retirement Inc. and has been recognized as one of San Diego's BEST Retirement Communities by The Union Tribune's annual Readers Poll. Welcome to your one stop shop for vibrant aging-in-place retirement, at Silvergate in ever-sunny Southern California.</p>
<h3>Community Amenities and Services</h3>
<p>With our inclusive monthly rate, residents receive three daily meals, weekly housekeeping, flat linen service, a utility package, scheduled transportation, 24-hour receptionist, on-site security, 24-hour emergency response system, apartment maintenance and repair, reserved parking, and a full calendar of exciting activities, programs, and scheduled outings.</p>
<p>Silvergate also offers various customized assisted living services at an additional cost. Our director of resident care, along with our licensed nurses and 24-hour caregivers, provide residents with the personalized assistance they need, when it's needed. Some of the care services available include medication management, assistance with activities of daily living (such as bathing, dressing and grooming), escort assistance, weight and blood...</p>
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