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Heartis San Antonio
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Antonio Review","reviewContent":"I feel like I can give most of those ratings only because I am constantly managing issues. I have to regularly bring things to the attention of staff because my mother-in-law won't or can't advocate for herself. I don't know what state we would be in if I wasn't there regularly. She is happy there though. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A Nice Community for Loved Ones","reviewContent":"When it comes to the friendliness of the staff I gave them a 5 (my opinion - my Mom's opinion differs, but she has some paranoia as part of her dementia). For the meals and dining (my Mom's opinion, not enough variety, too much pepper, not enough comfort food, like mac & cheese). Based on the experience we have had with Heartis San Antonio we have recommended this community to families and we would continue to ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Heartis San Antonio. ","reviewContent":"I have not been impressed with Heartis. The day after my husband arrived the top 2 administrators resigned and a few days later the financial administrator also left. The replacement executive director resigned after 2 weeks. If my husband was not getting physical, occupational and speech therapy along with an MD I would remove him from the facility. It is very difficult to get answers to \nquestions to about his care. My husband's clothes are not being changed. I found he was wearing the same clothes on a Tuesday that he was wearing the previous Saturday. There were no dirty clothes in his laundry hamper or in his laundry basket. He may not be showered either.","reviewerDisplayName":"Pat S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Caregivers Great, Admin Lacking","reviewContent":"When my father moved in to Heartis, the admin/executive staff was in upheaval. The rates and policies seem to vary, based on who you talked with. Still, they stood by all of the written info we received.\n\nTheir care staff members are top-notch and wonderfully friendly. Also, the food is great. Activities Director and Chef are excellent!\n\nHope they get an Executive Director and Business Manager who continues the real community feel at Heartis.","reviewerDisplayName":"Mary","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Heartis San Antonio is the heart of senior assisted living ","reviewContent":"I definitely recommend the facility. Staff is great and make a point to get to know the residents. Housekeeping is also great. There is never a bad smell or odor in the building anywhere. Which is a huge thing, in my opinion. Food is excellent. Several family members have had meals with my parents. All have said the same. Communication has been good. There was a rough patch at the beginning. But I suspect it was on our part as much as anything. Being new and all. I feel very comfortable with my parents being here. It gives me a great sense of relief. And they have been really on top of watching my dad with his dementia issues. ","reviewerDisplayName":"Carrie","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Heartis San Antonio ","reviewContent":"They are caring and you can tell it's genuine. I would recommend to others. ","reviewerDisplayName":"JW","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Stlyish Community with a Family Feel ","reviewContent":"The facility is just gorgeous. I have always been met with smiles and friendliness of the staff. It would be nice, if the medical team informed me when my loved one is running low on medication. They can improve on communication, and they can offer better food options. Also, they keep the residents active with the activites. ","reviewerDisplayName":"NL","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Frontier Senior Living","slug":"frontier-senior-living-267","averageReviewScoreDisplay":8.2,"communityCount":103,"reviewCount":2978}},"communityName":"Heartis San Antonio","leadgenCompleted":false}
1388639
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15430 Huebner Rd, San Antonio, TX 78248
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78248
San Antonio
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null
2024
<p>At Heartis San Antonio, we put our heart into all that we do. We offer the support you need whenever you need it, with professionally trained staff that can assist with a variety of health and personal care needs ranging from memory care to simple activities of daily living such as bathing, grooming, dressing, medication management, and more. Residents have access to a variety of unique community perks and wellness programs, too. We actively encourage residents to use our art room, relaxing spa, game room, theater, and more, as we’re fully committed to supporting your senior living experience in all we do. When you open the door at Heartis San Antonio, you open the door to an extended support system which evolves according to your needs, so you can age in place comfortably. We’re here to ensure that your dream retirement is a reality!</p>
<h3>Our Community</h3>
<p>If you’re searching for peace of mind and a stress-free lifestyle, you’ve found it! We have a 24/7 emergency call system, as well as nursing and wellness team members onsite to ensure residents’ protection at all times. We’ll also take care of the housekeeping and chores so you can focus on pursuing new hobbies, spending time with friends, relaxing, or participating in fulfilling activities. You’re in charge of your day! Some more of our additional amenities and services include:</p><ul>
<li>Housekeeping and personal laundry services</li>
<li>Apartment maintenance and landscaping</li>
<li>Concierge services</li>
<li>Barber shop and beauty salon</li>
<li>All-day dining with chef-prepared meals</li>
<li>Scheduled transportation</li></ul><p></p>
<h3>Living Arrangements</h3>
<p>Do you prefer a studio, one-bedroom, or two-bedroom apartment? We offer a variety of hospitable and comfortable options where you can live on your own without feeling alone. Many of our apartments include modern stainless steel appliances, stone countertops, large closets, laundry units, and can be personalized or decorated to your liking. Contact A Place for Mom’s Senior Living Advisors to learn more about our versatile room accommodations, services, availability, and how we can become your senior living match made in heaven.</p>
<h3>Care Types Offered</h3>
<p>Heartis San Antonio is a <em>Type B assisted living facility</em>. In the state of Texas, these terms are defined as follows: </p>
<h3>Assisted Living Facility</h3>
<p>A facility that provides personal care services and administration of medication to 4 or more residents. Assisted living facilities can accept residents with dementia and/or Alzheimer’s. There are 3 types of assisted living facilities:</p>
<p><strong>Type A:</strong> A facility that may provide room and board to residents who are physically and mentally capable of evacuating the facility unassisted.<br>
<strong>Type B:</strong> A facility that may provide room and board to residents who need assistance evacuating, are incapable of following directions under emergency conditions, require staff attendance during nighttime sleeping hours, and require assistance transferring to and from a wheelchair.<br>
<strong>Type C (Adult Foster Care):</strong> 4-bed facilities that meet the minimum standards and rules for enrollment in the Department of Aging and Disability Services’ Adult Foster Care home program. The facility provides supervision and personal care services to residents.</p>
<p><a href="https://apps.hhs.texas.gov/ltcsearch/providerdetail.cfm?pid=106612&protype=Assisted%20Living&subtype=TYPE%20B&lang=EN">Heartis San Antonio Inspection Reports</a></p>
<h3>Related Links</h3>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/assisted-living-vs-independent-living">Assisted Living vs. Independent Living: What’s the Difference?</a><br>
<a href="https://www.aplaceformom.com/caregiver-resources/articles/assisted-living-activities">Beyond Bingo: The 50 Best Activities for Seniors in Assisted Living</a></p>
<p>At Heartis San Antonio, we put our heart into all that we do. We offer the support you need whenever you need it, with professionally trained staff that can assist with a variety of health and personal care needs ranging from memory care to simple activities of daily living such as bathing, grooming, dressing, medication management, and more. Residents have access to a variety of unique community perks and wellness programs, too. We actively encourage residents to use our art room, relaxing spa, game room, theater, and more, as we’re fully committed to supporting your senior living experience in all we do. When you open the door at Heartis San Antonio, you open the door to an extended support system which evolves according to your needs, so you can age in place comfortably. We’re here to ensure that your dream retirement is a reality!</p>
<h3>Our Community</h3>
<p>If you’re searching for peace of mind and a stress-free lifestyle, you’ve found it! We have a 24/7 emergency call system, as well as nursing and wellness team members onsite to ensure residents’ protection at all times. We’ll also take care of the housekeeping and chores so you can focus on pursuing new hobbies, spending time...</p>
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