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Franklin Park Alamo Heights

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230 W Sunset Rd, San Antonio, TX 78209

7.9
Review score
18 reviews
Add review
7.9
Review score
18 reviews
5 star
33%
4 star
44%
3 star
17%
2 star
0%
1 star
6%
See all reviews
8.1
Review score
200 reviews
7 facilities
For pricing & availability:
(866) 374-4058
Franklin Park Alamo Heights
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Franklin Park Alamo Heights indoor common area
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55 Floor plans available
Franklin Park Alamo Heights in google map
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Cindy
-
Child of resident/client
4.0
Review for Franklin Park Alamo Heights
Friendly and caring staff, nice apartment- Mom didn't want it to look like a hospital room. Attentive staff with plenty of activity options. They look like they love their jobs. Super clean and good meals. Good communication too.

About the facility
Franklin Park Alamo Heights

Franklin Park Alamo Heights is an upscale senior living community with mute blue hues throughout its interior. The resort-style community is nested just north of downtown San Antonio, Texas. Have peace of mind knowing your loved one is within 5 miles of a hospital. Depending on seniors' likes and dislikes, a variety of activities are within driving distance. See San Antonio from new heights in the 750-foot observation deck in the local landmark Tower of the Americas, or explore the city by meandering along the famous San Antonio River Walk.

Seniors can grab a drink at the community's lounge bar where beer is poured straight from the tap. Depending on the weather, enjoy the outdoor common area with a luxurious fireplace keeping seniors warm during the cool nights. Relax under the beautiful night sky with string lights providing a hint of light on the courtyard. Healthy gourmet meals prepared by professional chefs are served in the formal restaurant-style dining room.

This community meets a variety of care needs with options of independent living, assisted living, and memory care. Refreshing Waters, the community’s memory care program, provides person-centered care by specially trained professionals. Seniors have access to medical professionals from dental to podiatry...

Read more

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Franklin Park Alamo Heights

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Franklin Park Alamo Heights

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Franklin Park Alamo Heights indoor common area
Franklin Park Alamo Heights

230 W Sunset Rd, San Antonio, TX 78209

The Waterford at Westover Hills community exterior
The Waterford at Westover Hills

4315 Rogers Rd, San Antonio, TX 78251

Carol Ann's Home - Chambers
Carol Ann's Home - Chambers

8005 Chambers Rd, San Antonio, TX 78229

7.9
Review score
18 reviews
7.9
Review score
18 reviews
5 star
33%
4 star
44%
3 star
17%
2 star
0%
1 star
6%
9.9
Review score
41 reviews
9.9
Review score
41 reviews
5 star
61%
4 star
22%
3 star
7%
2 star
5%
1 star
5%
9.8
Review score
71 reviews
9.8
Review score
71 reviews
5 star
92%
4 star
4%
3 star
1%
2 star
3%
1 star
0%
9.8
Review score
13 reviews
9.8
Review score
13 reviews
5 star
46%
4 star
46%
3 star
8%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Memory Care, Residential Care Home

Amenities
at Franklin Park Alamo Heights

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • Gluten-free
  • Guest Meals
  • Vegetarian
  • No Sugar
  • Pureed Meals
  • Meals Provided
  • Special Dining Programs
  • Anytime Dining
  • Room Service

Room Amenities

  • Cable or Satellite TV
  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Ground Floor Units
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Private patio, deck, or balcony
  • Full kitchen
  • Kitchenette
  • Garden View

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Transportation at Cost

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Outside Patio
  • TV Lounge
  • Beauty Salon
  • Private Bath
  • Indoor Common Areas
  • Barber Shop
  • Central Fireplace
  • Butterfly garden / Hummingbird garden
  • Meeting Room
  • Computer or Media Center
  • Library
  • Outdoor Common Areas

Recreational areas

  • Ballroom
  • Movie or Theater Room
  • Game Room
  • Billiards Lounge
  • Swimming Pool
  • Woodworking Shop
  • Piano or Organ
  • Arts and Crafts Center
  • Raised Garden Beds
  • Fitness Center

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Educational Speakers / Life Long Learning
  • Jewish Services
  • Walking Club
  • BBQs or Picnics
  • Devotional Activities Offsite
  • Catholic Services
  • Activities Off-site
  • Sensory-based Programs
  • Current Events Club
  • Community Service Organizations
  • Intergenerational Programs
  • Karaoke
  • Other Religious Services
  • Day Trips and Outings
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Stretching Classes
  • Activities On-site
  • Water Aerobics
  • Devotional Activities On-Site
  • Pet-focused Programs
  • Visiting Rabbi
  • Christian Services
  • Book Club
  • Holiday Parties
  • Dances
  • Yoga / Chair Yoga
  • Tai Chi
  • Live Well Programs
  • Birthday Parties
  • Bible Study Group
  • Happy Hour
  • Art Classes
  • Gardening Club
  • Protestant Services
  • Brain fitness / Dakim
  • Reminiscence Programs
  • Trivia Games
  • Wine Tasting

Reviews

for Franklin Park Alamo Heights

7.9Review score18 reviews
7.9
Review score
18 reviews
5 star
33%
4 star
44%
3 star
17%
2 star
0%
1 star
6%
Franklin Park Senior Living
8.1
Review score200 reviews7 communities
Write a review
A Place for Mom has scored Franklin Park Alamo Heights with 7.9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Franklin Park Alamo Heights has 18 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.2
Friendliness
4.3
Care Services
3.9
Staff
3.8
Meals & Dining
3.8
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored Franklin Park Alamo Heights with 7.9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Franklin Park Alamo Heights has 18 reviews with an average "overall experience" of 4 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-18 of 18 reviews
Anonymous - Family/friend
Assisted Living
July 29, 2024
3.0
Verified Review
Review for Franklin Park Alamo Heights
Overall it's a very caring and friendly community. However, the staff turnover is quite high. Some of the caregivers and med techs go above and beyond, and some look disengaged. For the cost of the facility, I expect more.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Resident/client
Assisted Living
April 18, 2024
4.0
Verified Review
Review for Franklin Park Alamo Heights
Staff is fantastic!!!!Price is a bit steep, but considering the area and quality of life at FP, worth every penny!!
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
3
Cindy - Family/friend
Assisted Living
September 21, 2023
4.0
Verified Review
Review for Franklin Park Alamo Heights
Friendly and caring staff, nice apartment- Mom didn't want it to look like a hospital room. Attentive staff with plenty of activity options. They look like they love their jobs. Super clean and good meals. Good communication too.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
E. Schrader - Family/friend
Assisted Living
April 28, 2023
5.0
Verified Review
Great Place to Live!
We picked this community, because it was close to my business and I like the area of town. Everyone knows everyone. The staff is very personable and extremely kind. They are relatively quick responding to questions and concerns. I would recommend FP for sure!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Tracy H - Family/friend
Memory Care
October 22, 2021
4.0
Verified Review
Overall pleased with our experience
We chose Franklin Park because when you walk into memory care, it feels more like assisted living. It is high quality furnishings and does not feel institutional. They do not provide as many activities as we thought they would. My mom did end up in the hospital for some stomach problems that we warned the staff about. The food smells amazing, they cook it in assisted living and then deliver it over to memory care. The value for the money is great for us as well. I would tell others to make sure to get the med techs number that way you can call to check on them at anytime day or night. I would recommend to others looking.
Cleanliness
5
Friendliness
5
Care Services
3.5
Staff
3.5
Meals & Dining
5
Activities
3
Value for Cost
5
Anonymous - Toured community
Assisted Living
July 30, 2021
4.0
This was a very nice facility. The residents seemed busy. And were out of their rooms watching a movie which was nice. It did seem a little confusing with the hallways but good spaces and lovely.
Cleanliness
4
Friendliness
4
Care Services
4
Activities
4
Value for Cost
4
Andrea - Family/friend
Memory Care
March 4, 2021
1.0
Verified Review
Would never recommend memory care
We had a very bad experience overall, the food was not edible on the memory care side, it was not good at all. Our family hired an outside agency to with the care at the community because the staff did not do much. Our loved ones clothes went missing at one point, the management was not willing to work with us and their was no leadership.
Cleanliness
1
Friendliness
2
Staff
2
Care Services
1
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Family/friend
Memory Care
December 15, 2020
4.0
Verified Review
Overall a good community for a loved one
The staff members have always been nice and sweet to me, the lady that is in charge of the activities does a pretty darn good job with what she has and can do. The food does fluctuates, we have seen lunch and dinner and a lot of it is pretty repetitive. The couple of times i have been there to check on her and the supplies, and there are some meals that are really really good. We have only seen our loved one rooms and her refrigerators is right next to the door which is inconvenient because it has a hazard.
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
4
Activities
4.5
Anonymous - Family/friend
Memory Care
January 31, 2020
3.0
Mainly positive
The staff in memory care varies a great deal and are not well trained. The ones who are excellent have figured it out on their own. It’s a very pretty place with very nice people. But if you are someone who wants to point out difficulties (present everywhere) with the aim of making things better for your family member, you will be accused of being too critical. The people in charge take things too personally. And that sometimes makes it difficult to communicate and to help your family member. But kudos to the morning team!!
Cleanliness
5
Friendliness
4
Value for Cost
3
Care Services
1.5
Activities
1.5
Sandi and Walt Prescher - Resident/client
Memory Care
September 27, 2019
5.0
Verified Review
Review of Franklin Park Alamo Heights
Feb. 2020 we will have been here 3 years. The improvement in our daily life has been great. We have many on site options and attend events using the Franklin transportation. We have many wonderful new friends to dine, celebrate, and enjoy party and holiday special events with. Our families are always welcomed, in lovely guest rooms. There are options to book some for family celebrations, including food service. This is a wonderful way to age.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Jocelyn Miller - Resident/client
Memory Care
September 27, 2019
5.0
Verified Review
Review of Franklin Park Alamo Heights
If you are weary of yard work and kitchen duty, we have the solution for you - Franklin Park Alamo Heights - a beautiful home with a new family of friends. Your necessities are met: meals, transportation, and housekeeping all done with a smile. There is a theater, library, pool, ballroom, games, and craft rooms all directed by the most caring staff which is "second to none"! Come join us, you will be warmly welcomed.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Mikey Ruddock - Resident/client
Memory Care
September 25, 2019
4.0
Verified Review
Review of Franklin Park Alamo Heights
This is a great community. The staff is caring, programs are interesting, activities fun, educational. We are all better for taking part in them. And the residents are great folks! It's wonderful to be relieved from yard work, cooking and cleaning!
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Resident/client
Memory Care
September 25, 2019
5.0
Verified Review
Review of Franklin Park Alamo Heights
When one must give up their home, no better place can be found!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Shirley B - Resident/client
Memory Care
September 25, 2019
5.0
Verified Review
Review of Franklin Park Alamo Heights
This community provides pleasant surroundings, weekly programs (social and educational), special occasion events (rodeo, July 4th) all within a safe and secure environment. Their attention to detail is evident in the consistent quality of service.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Suzanne Bomar - Resident/client
Memory Care
September 25, 2019
5.0
Verified Review
Review of Franklin Park Alamo Heights
There is something for everyone here: arts and crafts, book club, Bible study, dominoes card games, woodworking, and the most important - exercise and balance classes plus individual instruction in the gym. Moving in is easy due to the efficiency of the move in coordinator. Staff and residents are upbeat, friendly, and kind.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
March 24, 2019
4.0
Beautiful and luxurious facility. I felt like I was walking around in a maze. Views from balconies was not appealing.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Memory Care
June 21, 2018
3.0
Beautiful place and grounds for the independent living section. However when you go to the back of the facility where both assisted living and memory care is housed. Furniture and decor as well as grounds spoke more of less elegance and importance.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous - Toured community
Memory Care
September 14, 2017
4.0
Verified Review
Just Started Memory Care
This community was nice however they just started accepting memory care residents at the beginning of the year. The community was nice and the staff was very friendly and helpful on the tour. However the I was not impressed with the floor plan. The community was very clean and well cared for.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-18 out of 18 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.

Frequently Asked Questions
about Franklin Park Alamo Heights

Franklin Park Alamo Heights offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Franklin Park Alamo Heights 7.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (210) 829-5955 to reach a resident at Franklin Park Alamo Heights.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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