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Elderwood Village at Bassett Park

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245 Bassett Rd, Williamsville, NY 14221

8.0
Review score
74 reviews
Add review
8.0
Review score
74 reviews
5 star
38%
4 star
38%
3 star
19%
2 star
5%
1 star
0%
See all reviews
8.3
Review score
338 reviews
18 facilities
For pricing & availability:
(866) 374-4058
Elderwood Village at Bassett Park
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Elderwood Village at Bassett Park
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Kathy
-
Child of resident/client
4.0
Awesome facility for my mom
Staff is very friendly. Housekeeping and maintenance do an excellent job. Communication with family is lacking at times, but has definitely improved after my mom has been there for a few months. My mom enjoys the food and has even become more social since moving there. She has also started

About the facility
Elderwood Village at Bassett Park

Elderwood Village at Bassett Park welcomes seniors to a single-story adult home surrounded by wooded greenery. The brick building is located in the small town of Williamsville, New York, and less than a mile from the local hospital.

The adult home offers long- and short-term care for those in need of assisted living or memory care. On-site care is provided by round-the-clock trained caregivers and nursing staff. Included in this personalized care are a wide range of services, which can include lab services and assistance with activities of daily living. Additionally, the community has a wellness program that encourages residents to live a safe and active lifestyle.

While living at Elderwood Village at Bassett Park, residents have a variety of amenities, as well as a fully scheduled activity schedule. The community has 83 pet-friendly, private rooms with safety features like grab bars and emergency call systems. In addition to homelike bedrooms, residents can relax in the beauty salon and barbershop and the landscaped courtyard. An additional feature is the restaurant-style dining room where residents can socialize while eating together daily. When residents are not socializing during mealtimes, they can participate in multiple club meetings and daily activities like religious services, coffee socials,...

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Senior living options offered

Assisted Living

Pricing
for Elderwood Village at Bassett Park

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Elderwood Village at Bassett Park

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Elderwood Village at Bassett Park
Elderwood Village at Bassett Park

245 Bassett Rd, Williamsville, NY 14221

Brookdale Kenmore
Brookdale Kenmore

2971 Delaware Avenue, Kenmore, NY 14217

The Amberleigh
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Tennyson Court
Tennyson Court

49 Tennyson Rd, Williamsville, NY 14221

8.0
Review score
74 reviews
8.0
Review score
74 reviews
5 star
38%
4 star
38%
3 star
19%
2 star
5%
1 star
0%
9.6
Review score
59 reviews
9.6
Review score
59 reviews
5 star
40%
4 star
34%
3 star
20%
2 star
3%
1 star
3%
9.2
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156 reviews
9.2
Review score
156 reviews
5 star
55%
4 star
28%
3 star
4%
2 star
3%
1 star
10%
9.0
Review score
31 reviews
9.0
Review score
31 reviews
5 star
51%
4 star
23%
3 star
13%
2 star
3%
1 star
10%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Elderwood Village at Bassett Park

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care
  • High Acuity Care

Meals & Dining

  • Room Service
  • International Cuisine
  • Meals Provided
  • Restaurant Style Dining

Room Amenities

  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outdoor Common Areas
  • Library
  • Meeting Room
  • Central Fireplace
  • Barber Shop
  • Indoor Common Areas
  • Private Bath
  • Beauty Salon
  • TV Lounge
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Activities On-site
  • Trivia Games
  • Community Service Programs
  • Stretching Classes
  • Brain fitness / Dakim
  • Art Classes
  • Live Dance or Theater Performances
  • Gardening Club
  • Live Musical Performances
  • Cooking Classes
  • Visiting Chaplain or Priest
  • Happy Hour
  • Day Trips and Outings
  • Birthday Parties
  • Live Well Programs
  • Intergenerational Programs
  • Yoga / Chair Yoga
  • Dances
  • Holiday Parties
  • Forever Fit
  • Activities Off-site
  • Catholic Services
  • Pet-focused Programs
  • BBQs or Picnics
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning

Reviews

for Elderwood Village at Bassett Park

8Review score74 reviews
8.0
Review score
74 reviews
5 star
38%
4 star
38%
3 star
19%
2 star
5%
1 star
0%
Write a review
A Place for Mom has scored Elderwood Village at Bassett Park with 8 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Elderwood Village at Bassett Park has 74 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.0
Friendliness
4.3
Care Services
4.0
Staff
4.7
Meals & Dining
4.3
Activities
4.1
Value for Cost
4.0
A Place for Mom has scored Elderwood Village at Bassett Park with 8 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Elderwood Village at Bassett Park has 74 reviews with an average "overall experience" of 4 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 74 reviews
Anonymous - Family/friend
Assisted Living
September 25, 2024
3.0
Verified Review
Review for Elderwood Village at Bassett Park
I honestly don't know if I would recommend the facility at this point. We have had several issues with communication w them because of the high turnover of both staff and administrators. My mom is doing well there because of the caring staff now in place. We have had issues w billing, medication administration, and transportation to appointments. Hopefully, the new administrator and staff will stay longer than a few months but I'm highly doubtful.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
September 10, 2024
4.0
Verified Review
Elderwood Village review
Staff turnover had been crazy for awhile, but the past month or so things seem to be improving.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
February 23, 2024
5.0
Verified Review
Recommended
My loved one has settled in to Elderwood Village. Things are great and I would recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
January 19, 2024
4.0
Verified Review
Elderwood Village
I would recommend Elderwood Village to others looking for care.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
January 3, 2024
3.0
Verified Review
Our Experience
Staff is wonderful. Very Friendly and attentive. But, communication is not the greatest. Need to ask, versus being updated. The food is okay, as per my mom. They need to watch her Lactose Dairy Free Diet. They don't always follow it and she ends up sick. The housekeeping stinks, her room is never clean. I do her laundry, change her bedding, and clean her room and bathroom. All in all, I know she is safe. Bad timing right now, as they have several residents and staff with Covid. Leaving my mom in her room on lockdown and more staff shortage.
Cleanliness
1
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
2
Kathy - Family/friend
Assisted Living
December 20, 2023
4.0
Verified Review
Awesome facility for my mom
Staff is very friendly. Housekeeping and maintenance do an excellent job. Communication with family is lacking at times, but has definitely improved after my mom has been there for a few months. My mom enjoys the food and has even become more social since moving there. She has also started to become more active in the offered activities, which is awesome. My one suggestion is to have better direct communication with families after someone moves in. I would definitely recommend the facility to other families.
Cleanliness
5
Friendliness
5
Meals & Dining
5
Activities
4
Value for Cost
4
anonymous - Toured community
Assisted Living
October 4, 2022
4.0
Verified Review
Tour experience
WE had a great tour experience with Elderwood Village at Bassett Park. I thought it was a very nice facility, but I toured anther that I just found to be a better fit for my loved one.
Anonymous - Toured community
Memory Care
September 6, 2022
4.0
Verified Review
Tour of Elderwood
I toured Elderwood Village at Bassett Park and it was good there, I can't say it was not. The community was okay, but we chose some place else because Elderwood was further from where our loved one lived.
Denise S - Family/friend
Assisted Living
June 9, 2022
5.0
Verified Review
I Would Highly Recommend The Community
We have had a very pleasant experience so far. The peace of mind has been wonderful. My loved one has been very happy here. The staff are very helpful, and helped with a smooth transition into this community. The staff communication with the family is very good. The community is able to provide medication management, bathing, dressing, and hygiene care is some of the care they are provided.
Cleanliness
5
Friendliness
5
Care Services
4.5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Andrew - Family/friend
Memory Care
June 2, 2021
4.0
Verified Review
The Entire Process for Memory Care Has Been Hell, Not with the Community
They are doing a remodel currently. My loved one is kept busy with activities. It is an okay community. The staff is very friendly and they have been good at calling when an issues arises with my loved one.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
3
Stuart L - Family/friend
Assisted Living
March 29, 2021
5.0
Verified Review
If You Want Your Loved One Well Cared For Place them at Elderwood at Bassett Park
I would tell others that the community had been helpful. My loved one has been there about a year, and enjoys it. The friendliest of the staff is a standout to me. Most of the time my loved one gets help, there are occasions where they have to call the nurses back in. The activities are limited due to the pandemic. There are some meals that my loved one doesn't care for; however, for the most part the food is decent.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Margaret M - Family/friend
Memory Care
March 18, 2021
5.0
Verified Review
Happy MOM, happy family
The staff is very compassionate to the residence and the family. Their communication is very good between the staff and the families they keep us well informed and call back quickly. The community is always busy with something going on. I would recommend this community to others
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
September 3, 2020
4.0
Verified Review
Family atmosphere
My sister in law was in the memory care unit. We chose Elderwood Willage at Bassett Park because of the availability, the location, as well as we heard some good feedback from a family member who knew someone who was here. The room sizes were smallish but adequate. I would want people to know when looking into this community that they were very helpful in explaining the process and giving a tour. They were very cooperative and it made the process easy on us. I would recommend to a friend or family member.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Scott Van Wyk - Toured community
Memory Care
October 2, 2019
5.0
Verified Review
Review of Elderwood Village
I was very pleased with the tour, [name removed] has been very helpful. Looking forward to getting my mom into your facility/community. Thank you.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Linda Persico - Family/friend
Memory Care
July 12, 2019
5.0
Verified Review
Dad’s Palace
This facility was recently changed to Elderwood at St. Gregory Court. The staff is amazing and very attentive to all of my Dads needs . Dad calls it his “palace” and not only is he happy with his new home but we are thrilled with the level of personal care he is receiving! I highly recommend Elderwood at St. Gregory Court!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Jane Smith
Memory Care
August 14, 2018
2.0
CLEANLINESS
Bathrooms in residences are filthy and not sanitary..cleaning staff doesn’t wash bedspreads. Someone needs to look at the cleanliness of these rooms. Blinds have 2 inches of dust on them.
Cleanliness
1
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Anonymous - Family/friend
Memory Care
August 21, 2017
5.0
Verified Review
Good care
We like the care at this community. The staff has always been caring. The community needs to be kept up more. The menu was nice. They staff tried to get my mom involved with the activities that were available for the residents who wanted to participate. We would recommend this community for good care for other families.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
August 16, 2017
3.0
Like most of the Brookdale's this does predominantly only offers rooms or studios, not real apartments for those who need assistance. We have been told that there are a few one bedroom units, and if any of these are available, we will go and take a tour. Nicely, the people as the Kenmore said they would look into it for us...as my mother still has friends in the Williamsville area, that would make more sense to us than moving them up to Kenmore.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous - Toured community
Memory Care
August 15, 2017
4.0
Verified Review
Not the Right Fit For Us
I toured this community for my mother, and her needs. The community was decent, but this was not the community for my mother.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Memory Care
August 1, 2017
4.0
Verified Review
Wonderful Caretakers!!
My mom has been recently placed in the memory care unit and although it is very expensive I am very pleased with how things are going for her. Her health has not been the best but I am thankful for the caretakers that have been looking after her while she is there. I am comfortable with the services they have been provided and think they are very compassionate people. Overall I have no complaints and would recommend it to anyone.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 74 reviews

Neighborhoods
around Elderwood Village at Bassett Park

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.

Frequently Asked Questions
about Elderwood Village at Bassett Park

Elderwood Village at Bassett Park offers Studio. Learn more.

A Place for Mom has scored Elderwood Village at Bassett Park 8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (716) 688-4011 to reach a resident at Elderwood Village at Bassett Park.

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