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580 Orchard Park Road, West Seneca, NY 14224
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VR
-
Child of resident/client
5.0
Review for Elderwood Assisted Living at West Seneca
We think the facility is very nice. Our experience the past year has been very good. Overall I think our complaint would be with the day of arrival entry process. It was VERY long, often duplicative of questions and things we'd already gone over with the facility, but the bigger issue, I think, is no one checked back with us to see how it went! Once we were in, that was it! My husband and I both thought that it would have been nice to at least get a phone call asking how everything went, if it was smooth, if we had questions/suggestions. But there was absolutely nothing. We chose Elderwood West Seneca because it was fairly close to where we lived, but also because it was bright and clean, and the rooms weren't worn down and old. The common areas and dining room are very nice, and [name removed], our contact that signed us up, was very helpful and easy to contact.
About the facility Elderwood Assisted Living at West Seneca
Surrounded by landscaped greenery in the suburban area of West Seneca, New York, Elderwood Assisted Living at West Seneca offers long- and short-term care. Residents and their families can have peace of mind knowing the community is near the local hospital.
Elderwood Assisted Living at West Seneca provides quality care accompanied by living accommodations. Round-the-clock caregivers and nursing staff provide consistent supervision and care. The community not only offers assisted living but also enhanced care for residents who need further assistance. With 112 apartments, the community offers a variety of modern floor plans, including studio, one-bedroom, and two-bedroom options.
While living at Elderwood Assisted Living at West Seneca, residents can explore the on-site amenities and participate in daily activities. Beautiful luxuries are featured throughout the community, including the landscaped backyard with a shaded patio, a koi pond, and visitations from wildlife animals. Beyond the outdoor area, the community has a restaurant-style dining room where residents can sit and eat together each day. Between mealtimes and a fully scheduled activity calendar, residents have multiple opportunities to make friends. Common daily pastimes include exercises, brain games, religious services, coffee socials, Wii games, hand massages, as well as various club meetings. Experience a stimulating lifestyle...
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Senior living options offered
Assisted Living
Pricing for Elderwood Assisted Living at West Seneca
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Elderwood Assisted Living at West Seneca
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Compare
Elderwood Assisted Living at West Seneca
580 Orchard Park Road, West Seneca, NY 14224
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575 Cayuga Creek Road, Cheektowaga, NY 14227
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9.0
Review score
25 reviews
9.0
Review score
25 reviews
5 star
56%
4 star
28%
3 star
8%
2 star
8%
1 star
0%
9.2
Review score
61 reviews
9.2
Review score
61 reviews
5 star
39%
4 star
26%
3 star
15%
2 star
5%
1 star
15%
9.0
Review score
28 reviews
9.0
Review score
28 reviews
5 star
72%
4 star
14%
3 star
0%
2 star
7%
1 star
7%
9.0
Review score
31 reviews
9.0
Review score
31 reviews
5 star
51%
4 star
23%
3 star
13%
2 star
3%
1 star
10%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Elderwood Assisted Living at West Seneca
Healthcare Services
- Staffing & Ancillary Services
- High Acuity Care
- Incontinence Care
- Non-Ambulatory Care
- Diabetic Care
- Medication Management
Meals & Dining
- Gluten-free
- Guest Meals
- No Sugar
- Restaurant Style Dining
- Meals Provided
Room Amenities
- Air Conditioned
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
- Handicap Accessible
- Cable or Satellite TV
- Respite or Short Term Stays Offered
- Ground Floor Units
- Kitchenette
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Resident Parking Available
- Transportation at Cost
- Uncovered Parking
- Complimentary Transportation
Common areas
- Central Fireplace
- Meeting Room
- Computer or Media Center
- Library
- Outdoor Common Areas
- Outside Patio
- TV Lounge
- Beauty Salon
- Indoor Common Areas
- Barber Shop
Recreational areas
- Piano or Organ
- Arts and Crafts Center
- Game Room
- Billiards Lounge
- Raised Garden Beds
Services
- Grocery Shopping and Errands
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Karaoke
- Day Trips and Outings
- Bible Study Group
- Cards / Pinochle Club
- Men's Club
- Live Dance or Theater Performances
- Art Classes
- Live Musical Performances
- Gardening Club
- Choir / Singing Club
- Brain fitness / Dakim
- Wii Bowling
- Trivia Games
- Stretching Classes
- Activities On-site
- Community Service Programs
- Educational Speakers / Life Long Learning
- Resident Band or Musicians
- Devotional Activities On-Site
- BBQs or Picnics
- Walking Club
- Devotional Activities Offsite
- Catholic Services
- Activities Off-site
- Community Service Organizations
- Current Events Club
- Book Club
- Holiday Parties
- Yoga / Chair Yoga
- Intergenerational Programs
- Tai Chi
- Birthday Parties
- Live Well Programs
Reviews
for Elderwood Assisted Living at West Seneca
9Review score25 reviews
Write a review5 star
56%
4 star
28%
3 star
8%
2 star
8%
1 star
0%
A Place for Mom has scored Elderwood Assisted Living at West Seneca with 9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Elderwood Assisted Living at West Seneca has 25 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.5
Friendliness
4.4
Care Services
4.2
Staff
4.6
Meals & Dining
4.7
Activities
4.4
Value for Cost
4.2
A Place for Mom has scored Elderwood Assisted Living at West Seneca with 9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Elderwood Assisted Living at West Seneca has 25 reviews with an average "overall experience" of 4.2 out of 5.
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1-20 of 25 reviews
MJ - Family/friend
Assisted Living
July 24, 2024
Review for Elderwood Assisted Living at West Seneca
I would definitely recommend.
VR - Family/friend
Assisted Living
February 22, 2024
Review for Elderwood Assisted Living at West Seneca
We think the facility is very nice. Our experience the past year has been very good. Overall I think our complaint would be with the day of arrival entry process. It was VERY long, often duplicative of questions and things we'd already gone over with the facility, but the bigger issue, I think, is no one checked back with us to see how it went! Once we were in, that was it! My husband and I both thought that it would have been nice to at least get a phone call asking how everything went, if it was smooth, if we had questions/suggestions. But there was absolutely nothing. We chose Elderwood West Seneca because it was fairly close to where we lived, but also because it was bright and clean, and the rooms weren't worn down and old. The common areas and dining room are very nice, and [name removed], our contact that signed us up, was very helpful and easy to contact.
Anonymous - Family/friend
Assisted Living
October 25, 2023
Elderwood Assisted Living review
It's only 3 months but I would give them a 4.5 in all the categories. I am starting to feel comfortable with my choice. The staff are very nice and caring. I think it is a wonderful safe place for our more vulnerable family members.
Vicki - Family/friend
Assisted Living
April 24, 2023
Great Place to Be
This is a very nice place. The staff are very good to work with and responding to the family's questions. There was no follow up with the family specifically about the admittance and re-entering the community after rehab with our loved one. It would be nice to see a coordinator call the family to ask follow up questions and be proactive with any changes.
There are three meals a day offered, and our loved one seems to enjoy the meals. There are options if the resident doesn't care for the main option available they can choose another item available.
The community is friendly and well maintained and clean.
Norine - Toured community
Assisted Living
December 6, 2022
tour review
Our family had an in person tour and we thought it was a fine tour experience but unfortunately they would not be able to accept our loved one just due to the level of care they needed .
Anonymous - Family/friend
Assisted Living
November 16, 2022
Review for Elderwood Assisted Living at West Seneca
They made a lot of promises surrounding meal requirements, time to get up in the morning requirements, accountability on staff for monitoring my loved one. They have not been great with those things.. The nursing staff can't provide answers when asked pointed questions about my loved ones behavior. It's very musical and my loved one loves that part.
Anonymous - Family/friend
Assisted Living
June 24, 2022
Good Community
I like the community. I do spend a lot of time there, and feel like I am working in partnership with them. I am unsure what it would be like if I was in a different city and my loved one was here. I believe that with me visiting it helps keep the level of care where I like to see it.
There is a medical condition that was under control and it has reappeared, and I feel like the physician and physician's assistant aren't digging into it as hard as they could to find out why it has reappeared. I feel out of the communication loop with care staff since moving my loved one from their Primary Care Physician to the community physician and physician assistant.
My loved one enjoys the food, activities, and the community itself. The grounds and building are also enjoyed by my loved one.
DF - Family/friend
Assisted Living
February 28, 2022
Caring environment for your loved one.
The admissions process was painless. They were very helpful. They were detailed with lists that we needed for a smooth transition upon move-in. They were very helpful for my family member, who has memory loss, to acclimate to the facility. He absolutely loves the food, to the point that we don't even bring him food anymore. He tells us he doesn't want it. With his memory loss, the staff, is very accommodating and kind. We have not had one complaint in the time that he's been there.
Anonymous - Family/friend
Assisted Living
September 28, 2020
Overall a great community to live in!
We really liked the welcoming staff when we first came to Elderwood, they were excellent. This community was very clean and very bright when your first walked in. The care services seem to be very good at this community, as well as the activities. They have live entertainment, bingo games and mass on a regular bases. The menu seems very good, we have eaten there a couple times and they offer a great variety. Our loved one has yet to complain about the food.
Anonymous - Family/friend
Assisted Living
September 25, 2020
It's inconsistent
The friendliness of the staff varies depending on who you talk to, it seems like they want to charge you for everything, everything is extra. This is assisted living, but our loved one sometimes has to beg for assistance. Because of COVID there are not any activities but even beforehand there seem to not be that many. The rooms are fine, pretty adequate. They have two smalls elevators for the whole place so you have to cram in the elevator. We haven't really seen the food, but our loved one says it varies, sometimes it is good and sometimes its bad.
Anonymous - Family/friend
Assisted Living
June 30, 2020
Elderwood Assisted Living At West
They were very good about keeping the community clean. All the staff were friendly both to my mother but also to us as the family. The care they were providing was great, however, once the Covid-19 pandemic came about, they restricted the residents in what they could do was so much so we had to move my mother out. They didn't allow us any face-to-face interaction at all. Before the Covid-19 pandemic, we thought the activities were pretty good. We hope they better understand how critical it is for the residents to have face-to-face interaction with their families. While Skype is a nice accommodation, we don't think it is a good enough replacement.
Anonymous - Family/friend
Assisted Living
March 9, 2019
Be careful when you consider Elderwood at WS
Elderwood Assisted LIving at WS is fine for those who want a nice apartment, good meals, and resident able to function near independently. Anything beyond that is an extra charge that may not necessarily reflect a certain "level of care"as they describe. For example, if your family member needs eye drops it will boost your "medication management" cost. Recreational staff, reception, other support staff as most nurses aides and some nurses are good. A few are excellent. Do not be fooled when they tell you on their website they provide 24 hour nursing. Nurses are there 24 hours but communication between them is poor. Do not expect they know the needs of your loved one even though you have communicated your concerns to the appropriate staff. Be aware from my family's experience that certain of those in charge did not listen to or respond appropriately to our concerns for the well being of our family member. They do not do rounds at night at all. They do not provide residents with medical alarms as do other facilities. Some residents have spent hours on the floor before found. What they call levels of care is about the buck. If you are happy with your current Primary Care Provider, consider keeping that person.
Anonymous - Family/friend
Assisted Living
March 6, 2019
Be careful considering Elderwood
Elderwood is fine for those who want a nice apartment, good meals, and resident able to function near independent. Anything beyond that is an extra charge. Not a good way to take care of residents. Most auxillary staff good. Some excellent.Do not be fooled by 24 hour nursing. Nurses are there but one does not know from the other what they do for your loved one or what is going on with your family member. Nor do certain of those in charge listen and respond appropriately to family concerns.They do not do rounds at night at all. They do not provide neck alarms as other places. Some residents have spent hours on the floor before found. What they call "levels of care" is all about the buck. Ask lots of questions if you are considering Elderwood at WS. And consider keeping your own primary care provider.
Russell Hurlburt - Toured community
Assisted Living
January 26, 2019
Our loved one. We look forward to seeing her enjoy the comforts of Elderwood as she gets settles in. We are so grateful to
We have been so worried about transitioning our aunt from her independent life to assisted living. We were greeted at Elderwood West Seneca by [name removed] and she could not have been more comforting and helpful. The place is absolutely Beautiful, clean and freshly redecorated. All the staff that we met were so friendly and happy. We knew this would be the place for our 88-year-old aunt. All the questions we had were very patiently answered, the tour was outstanding, and then we found the perfect apartment to place Our loved one. We look forward to seeing her enjoy the comforts of Elderwood as she gets settles in. We are so grateful to have found a place like Elderwood West Seneca for her!
Anonymous - Toured community
Assisted Living
February 28, 2018
Very nice! Will be scheduling a return visit with mom here. Great location.
Anonymous - Family/friend
Assisted Living
September 28, 2017
Initially, the response time was astounding. Now that Dad is there, there is a bit of a delay. But overall, we are extremely happy with the move.
Anonymous - Family/friend
Assisted Living
August 8, 2017
In Laws Doing Great Since Their Move Here
Everything is working out well for my in laws since their move to this community. My wife, and I am very satisfied with their move here. This facility is working out very well. We know they are safe, and in good hands overall. This is a community I would recommend to family, and friends.
Anonymous - Toured community
Assisted Living
January 6, 2017
A little costly!
The tour was great and we really liked the community. The staff was helpful and very accommodating. We got to visit with some of the residents that were there. The only reason why we did not have mom come here was the price.
Anonymous - Family/friend
Assisted Living
September 27, 2016
I would recommend this community!
Mom is settling into this community. She likes the food and the staff are nice. We have good communication with the staff. The community is clean and they offer a variety of activities.
Daughter - Toured community
Assisted Living
August 23, 2016
Settling parents
We wouldn't have been able to place our parents in an assisted living facility without all of the people that helped us through the process, which is considerable.
I started at A PLACE FOR MOM and got some much needed advice. Maureen [Removed. was her name and she kept in touch with me on a regular basis through the process.
I had to move my parents from two different locations so this was extremely difficult but with the help from Michelle and Kim at Elderwood, West Seneca, I was able to get them into an apartment there. They are adjusting very well it seems.
We still have to deal with getting their house ready for sale but I think the process will be a lot easier than this was. I am just glad that they are settled and safe.
Thank you to all who helped in the process.
Neighborhoods around Elderwood Assisted Living at West Seneca
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Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.
Frequently Asked Questions about Elderwood Assisted Living at West Seneca
Elderwood Assisted Living at West Seneca offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Elderwood Assisted Living at West Seneca 9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (716) 677-4242 to reach a resident at Elderwood Assisted Living at West Seneca.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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