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Brookdale Kenmore

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2971 Delaware Avenue, Kenmore, NY 14217

9.6
Review score
59 reviews
Add review
9.6
Review score
59 reviews
5 star
40%
4 star
34%
3 star
20%
2 star
3%
1 star
3%
See all reviews
8.7
Review score
28790 reviews
643 facilities
For pricing & availability:
(866) 374-4058
Brookdale Kenmore
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Brookdale Kenmore
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22 Floor plans available
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Anonymous
-
Child of resident/client
4.0
Brookdale Kenmore review
We moved mom out of Brookdale Kenmore last month. They only take private pay, and she was paying a premium for services they did not provide. Promised two showers a week, got none. I had to drive over and bathe her.

About the facility
Brookdale Kenmore

Enjoy refined independence paired with supportive services when you live at Brookdale Kenmore. With access to a trained staff and daily entertainment, and various local attractions close by, you’ll find there is much to look forward to here. The community is just a short drive from Buffalo State University, as well as the Buffalo Zoo. Additionally, you’ll find the Buffalo and Erie County Botanical Gardens, the Naval and Military Park, and Canalside, which features gorgeous waterfront views in the downtown area. While you spend your days planning exhilarating adventures off-site — or embracing a relaxing retirement right at home — you can say goodbye to long to-do lists filled with chores like cooking, cleaning, and washing the dishes. Instead, make use of your newfound free time participating in activities, or indulging in homemade meals crafted daily by the culinary team with fresh, nutritious ingredients. If you don’t see your favorite item on the menu, be sure to submit a personal request or recipe.

Here, each resident’s experience is tailored especially to them. Whether it’s cooking specific meals, planning activities, or providing individualized care services, the staff will learn about each resident's wants and needs to create a schedule that fits their...

Read more

Senior living options offered

Assisted Living

Pricing
for Brookdale Kenmore

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Kenmore

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Brookdale Kenmore
Brookdale Kenmore

2971 Delaware Avenue, Kenmore, NY 14217

Brookdale Niagara (MC) community exterior
Brookdale Niagara (MC)

6751 Nash Road, North Tonawanda, NY 14120

The Amberleigh
The Amberleigh

2330 Maple Road, Williamsville, NY 14221

Peregrine Senior Living at Cheektowaga community exterior
Peregrine Senior Living at Cheektowaga

575 Cayuga Creek Road, Cheektowaga, NY 14227

9.6
Review score
59 reviews
9.6
Review score
59 reviews
5 star
40%
4 star
34%
3 star
20%
2 star
3%
1 star
3%
9.3
Review score
31 reviews
9.3
Review score
31 reviews
5 star
71%
4 star
23%
3 star
3%
2 star
3%
1 star
0%
9.2
Review score
156 reviews
9.2
Review score
156 reviews
5 star
55%
4 star
28%
3 star
4%
2 star
3%
1 star
10%
9.2
Review score
61 reviews
9.2
Review score
61 reviews
5 star
39%
4 star
26%
3 star
15%
2 star
5%
1 star
15%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Kenmore

Healthcare Services

  • High Acuity Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Special Dining Programs
  • Professional Chef
  • Guest Meals
  • Low / No Sodium
  • No Sugar
  • Vegetarian
  • International Cuisine
  • Meals Provided
  • Restaurant Style Dining

Room Amenities

  • Wheelchair Accessible Showers
  • Air Conditioned
  • Garden View
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Kitchenette

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation

Pets

  • Pet Care Available
  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Computer or Media Center
  • Central Fireplace
  • Outdoor Common Areas
  • Library
  • Main Street Shops
  • Beauty Salon
  • TV Lounge
  • Outside Patio
  • Indoor Common Areas
  • Private Bath

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds

Services

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Art Classes
  • Gardening Club
  • Live Dance or Theater Performances
  • Live Musical Performances
  • Cooking Classes
  • Cards / Pinochle Club
  • Visiting Chaplain or Priest
  • Happy Hour
  • Day Trips and Outings
  • Other Religious Services
  • Wine Tasting
  • Community Service Programs
  • Activities On-site
  • Trivia Games
  • Stretching Classes
  • Brain fitness / Dakim
  • Choir / Singing Club
  • Activities Off-site
  • Catholic Services
  • Devotional Activities Offsite
  • Pet-focused Programs
  • Walking Club
  • BBQs or Picnics
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning
  • Quilting or Sewing Club
  • Karaoke
  • Birthday Parties
  • Live Well Programs
  • Intergenerational Programs
  • Holiday Parties
  • Forever Fit
  • Community Service Organizations
  • Christian Services

Reviews

for Brookdale Kenmore

9.6Review score59 reviews
9.6
Review score
59 reviews
5 star
40%
4 star
34%
3 star
20%
2 star
3%
1 star
3%
Brookdale
8.7
Review score28790 reviews643 communities
Write a review
A Place for Mom has scored Brookdale Kenmore with 9.6 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Brookdale Kenmore has 59 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.0
Friendliness
4.2
Care Services
3.9
Staff
4.6
Meals & Dining
4.4
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored Brookdale Kenmore with 9.6 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Brookdale Kenmore has 59 reviews with an average "overall experience" of 4 out of 5.
Parent company
Brookdale
8.7
Review score28790 reviews643 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 59 reviews
Anonymous - Family/friend
Assisted Living
October 2, 2024
4.0
Verified Review
Brookdale Kenmore review
We moved mom out of Brookdale Kenmore last month. They only take private pay, and she was paying a premium for services they did not provide. Promised two showers a week, got none. I had to drive over and bathe her.
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
September 19, 2024
4.0
Verified Review
Would highly recommend it was by far the nicest place we found
We would rate it a 4+ some wait times for services seemed rather long but staff was very helpful. My aunt passed away in early spring At the time she was over 100 years of age. She was of course at first reluctant to enter assisted living but found she was very pleased with Brookdale once she settled in.
Donna - Family/friend
Assisted Living
September 5, 2024
5.0
Verified Review
Review for Brookdale Kenmore
Great facility, good communication. We picked this community because it was close to my mother in laws support system and she liked it when she toured.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
July 29, 2024
4.0
Verified Review
Review for Brookdale Kenmore
When my sister was admitted to Brookdale in Kenmore I wasn't informed about how anything worked there. A family orientation would have been very helpful. I had questions and wasn't sure who to ask. As far as I can tell her care has been adequate except I was told her laundry would be done separately. It is not. She has lost a number of things and has been given clothes that aren't hers including men's clothes.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
DR - Family/friend
Assisted Living
June 14, 2024
4.0
Verified Review
Review for Brookdale Kenmore
There are varied amenities in area from restaurants to churches to parks .. only below average point I would make is the parking or lack of .
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Justine - Family/friend
Assisted Living
May 30, 2024
5.0
Verified Review
Recommended
Personal pay options, level of care, individual independence for my father in law. Super communicative and I appreciate how quick the turnaround time was to get my father in law scheduled for a tour and moved in. House keeping is good and people are friendly. Would I recommend to others? Yes I would depending on their needs.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
5
Diane S - Family/friend
Assisted Living
May 22, 2024
5.0
Positive and welcoming
All staff have been attentive and pleasant. The facility is clean and inviting. The staff has answered all of our questions and concerns in a timely manner. The nursing staff keeps close watch on medications and any changes that occur. We have been very pleased with the care and assistance that my father has received.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
4
Ken - Family/friend
Assisted Living
March 6, 2024
4.0
Verified Review
Our Experience
We were told and paid for two showers a week, for 8 months we had trouble getting her one shower per week sometimes it would stretch to 10 days now we have withheld the fee for the showers hoping to motivate them.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
December 6, 2023
5.0
Verified Review
A great place for not just Mom
My loved one is currently a resident at Brookdale Kenmore. We are very pleased with the facility and our loved one seems happy there. It it expensive, but much nicer than other facilities that we toured. We would recommend Brookdale Kenmore for it's overall quality and family communication.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
5
Michael P - Family/friend
Assisted Living
May 2, 2023
5.0
Verified Review
Exceptional place for a loved one.
I have found Brookdale Kenmore to be an exceptional facility. It has been a great place for my family member. The attentiveness of the staff really stands out to me.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
March 15, 2023
5.0
Verified Review
A very very caring community for loved one
The Brookdale Kenmore community was always very clean and the staff members were just angels, especially the ones who took care for our loved one. While she was a residents the staff always knew what our loved one was up to, they knew her name and were always very communicative with us. They were very very helpful during our difficult time. They had regular activities throughout the entire day and we could see what they had posted up on their calendar. The residents would share with us how wonderful they think the meals were and our loved one never complained. The value was right in line with other communities in the area. Our only complaint was with their billing department - it could definitely use some improvements and organization. We would definitely recommend the Brookdale Kenmore community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
February 8, 2023
5.0
Verified Review
My review of Brookdale Kenmore
What stuck out to us about this community was personal pay options, level of care, and individual independence for my loved one. The staff are super communicative and I appreciate how quick the turnaround time was to get my loved one scheduled for a tour and moved in. House keeping is good and people are friendly. Would I recommend to others? Yes I would, depending on their needs.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
January 20, 2023
5.0
Verified Review
Recommended
I would recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
January 19, 2023
4.0
Verified Review
Review for Brookdale Kenmore
They were very friendly to our loved one, and our family. They were very attentive to my loved ones needs and were always accommodating to family requests /questions. I had to assist residents with various tasks , and I was happy to do so but they need to have staff who are more prevalent, to assist the residents with various tasks in the common lounges .
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Sherry S - Family/friend
Assisted Living
December 12, 2022
5.0
Outstanding Care!
My father in law has been at Brookdale for almost 3 years and we are thrilled with the care he receives. It was very hard for dad to make this transition as he's always been very independent but Brookdale still offers him the opportunity to stay active. He spends his days going to exercise, playing Bingo and participating in many activities they offer. The staff has been incredibly caring and all of our questions, needs and concerns are addressed in a timely fashion. Dad is able to receive the care he needs while still having the opportunity to socialize. We are very happy with our choice and feel peace of mind knowing dad is being properly cared for!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
November 16, 2022
4.0
Verified Review
Brookdale Kenmore review
There pretty good, they call a lot when they need to and the aids are very nice and helpful
Anthony - Family/friend
Assisted Living
September 26, 2022
4.5
Verified Review
Review for Brookdale Kenmore
The cleanliness was pretty good. I picked this community because of the reviews, and the avalability.
Cleanliness
4.5
Friendliness
4.5
Care Services
4
Staff
4.5
Meals & Dining
3
Value for Cost
4
anonymous - Toured community
Assisted Living
June 21, 2022
3.0
Verified Review
Community Tour
Brookdale Kenmore was not anywhere near the caliber of the place we chose. The woman we spoke with on the tour made a big deal that I knew the entire facility was private pay and that they had unique clients. It came across as elitist. Everything there is a la carte. You are allowed to pull the emergency cord only so many times a month before you get charged every time thereafter. Cable and Wi-Fi were extra. The facility itself looked okay, but it wasn’t anything that was superior over other places we saw.
Response from Brookdale Kenmore
June 22, 2022
We appreciate you taking the time to visit and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
anonymous - Family/friend
Assisted Living
March 2, 2022
4.0
Verified Review
Nice place but needs more staff
The people that are there are great but they are currently short on staff. They are really short on the weekends due to staffing and the shortage of workers. They have been so kind to me and my loved one and they try to do what they can do with the limited amount of staff that they have. The food is great and everyone is nice here but they do need more staff. The activities are great when they have them. They have painting, workouts, talks, trivia and more for the residents to do. They are doing the best that they can do under the circumstances of not having enough people to work here.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Rick R - Family/friend
Assisted Living
February 22, 2022
5.0
Verified Review
paradise for mom
Brookdale Kenmore has a wonderful, clean facility and great staff. [names removed] were incredible and ensured we had everything we needed. unfortunately, my loved ones level of care deteriorated beyond their scope of support; but they gave us a partial refund, which is unheard of! I would recommend this community to those who are in need.
Viewing 1-20 out of 59 reviews

Neighborhoods
around Brookdale Kenmore

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Kenmore

Brookdale Kenmore offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Kenmore 9.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (716) 874-3200 to reach a resident at Brookdale Kenmore.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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