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Brookdale Charleston Gardens

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800 Association Drive / Northgate Business Park, Charleston, WV 25311

9.5
Review score
31 reviews
Add review
9.5
Review score
31 reviews
5 star
62%
4 star
23%
3 star
6%
2 star
3%
1 star
6%
See all reviews
8.7
Review score
28790 reviews
643 facilities
For pricing & availability:
(866) 374-4058
Brookdale Charleston Gardens
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Brookdale Charleston Gardens
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Anonymous
-
Child of resident/client
4.0
Quality care/ facilities
The staff in memory care is wonderful. Sad that [name removed] is leaving, hats off to her . The other girls treat my mother very well also. I would and already have recommended Brookdale Charleston Gardens to others I know, looking for care for their loved ones.

About the facility
Brookdale Charleston Gardens

At Brookdale Charleston Gardens, residents can look forward to engaging days, homemade meals, and support when needed. Located in Charleston, West Virginia, a highly navigable riverfront city that is loaded with one-of-a-kind restaurants, you will find there is an abundance of history, music, and recreational activities all around you.

Back at home, you can find personalized assisted living and memory care services, as well as assistance with transportation, meals, housekeeping, and more. Do you need help with activities of daily living, such as bathing, dressing, or managing medications? Brookdale’s staff will create a customized care plan to help ensure that your care needs are promptly met. Residents’ family members find peace of mind knowing staff is available 24 hours a day, seven days a week to be alerted to an emergency. As an extra precaution, a 24-hour security system is in place to provide on-site monitoring. Some convenient perks available here include the community beauty/barber shop, postal and concierge services, pharmacy, and cozy fireside living room. As a pet-friendly community, we encourage you to bring your beloved cat or dog along. Spend an active afternoon together and enjoy the scenic walking paths and fresh air, or relax and embrace the...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Charleston Gardens

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Charleston Gardens

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Brookdale Charleston Gardens
Brookdale Charleston Gardens

800 Association Drive / Northgate Business Park, Charleston, WV 25311

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Kanawha Place

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Harmony at Southridge community exterior
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Sweetbriar
Sweetbriar

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9.5
Review score
31 reviews
9.5
Review score
31 reviews
5 star
62%
4 star
23%
3 star
6%
2 star
3%
1 star
6%
9.4
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17 reviews
9.4
Review score
17 reviews
5 star
64%
4 star
18%
3 star
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2 star
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8.9
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44 reviews
8.9
Review score
44 reviews
5 star
67%
4 star
14%
3 star
7%
2 star
5%
1 star
7%
Review score not available
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Amenities
at Brookdale Charleston Gardens

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care
  • Memory Care
  • Non-Ambulatory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Guest Meals
  • Restaurant Style Dining
  • Low / No Sodium
  • Special Dining Programs
  • Room Service
  • Pureed Meals
  • Meals Provided
  • Vegetarian
  • No Sugar

Room Amenities

  • Handicap Accessible
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Garden View
  • Kitchenette

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Pet Care Available
  • Dogs Allowed

Common areas

  • Outside Patio
  • Library
  • Outdoor Common Areas
  • Central Fireplace
  • Meeting Room
  • Private Bath
  • Indoor Common Areas
  • Barber Shop
  • TV Lounge
  • Beauty Salon

Recreational areas

  • Game Room
  • Raised Garden Beds
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Choir / Singing Club
  • Stretching Classes
  • Activities On-site
  • Community Service Programs
  • Day Trips and Outings
  • Cards / Pinochle Club
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Current Events Club
  • Intergenerational Programs
  • Educational Speakers / Life Long Learning
  • Walking Club
  • BBQs or Picnics
  • Devotional Activities Offsite
  • Activities Off-site
  • Sensory-based Programs
  • Brain fitness / Dakim
  • Reminiscence Programs
  • Trivia Games
  • Bible Study Group
  • Happy Hour
  • Cooking Classes
  • Art Classes
  • Gardening Club
  • Book Club
  • Forever Fit
  • Holiday Parties
  • Yoga / Chair Yoga
  • Live Well Programs
  • Birthday Parties
  • Devotional Activities On-Site
  • Pet-focused Programs

Reviews

for Brookdale Charleston Gardens

9.5Review score31 reviews
9.5
Review score
31 reviews
5 star
62%
4 star
23%
3 star
6%
2 star
3%
1 star
6%
Brookdale
8.7
Review score28790 reviews643 communities
Write a review
A Place for Mom has scored Brookdale Charleston Gardens with 9.5 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale Charleston Gardens has 31 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.3
Friendliness
4.5
Care Services
4.2
Staff
5.0
Meals & Dining
4.7
Activities
4.2
Value for Cost
4.0
A Place for Mom has scored Brookdale Charleston Gardens with 9.5 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale Charleston Gardens has 31 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Brookdale
8.7
Review score28790 reviews643 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 31 reviews
Anonymous - Family/friend
Memory Care
October 4, 2024
5.0
Verified Review
Brookdale Charleston Gardens review
We've been very pleased with Brookdale. We like the staff the most, they are very friendly and have good communication.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
May 1, 2024
4.0
Verified Review
Quality care/ facilities
The staff in memory care is wonderful. Sad that [name removed] is leaving, hats off to her . The other girls treat my mother very well also. I would and already have recommended Brookdale Charleston Gardens to others I know, looking for care for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Jerry M - Family/friend
Assisted Living
April 30, 2024
5.0
A good place for my father to be.
Cleanliness
5
Friendliness
5
Care Services
5
Meals & Dining
5
Activities
5
Value for Cost
4
Beu W - Family/friend
Assisted Living
April 10, 2024
5.0
Fantastic Facility
I currently have a relative living at BCG and my MIL was a past a resident. I can't say enough good things abut the physical facility and especially the staff. From top down management the knowledge and competent advice we received was so beneficial. The clinical staff are well trained and competent.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
April 5, 2024
5.0
Great place
Excellent experience, staff friendly nad helpful, beautiful location. Outdoor area for walking. Appreciate how caring the staff is to everyone.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
John A - Family/friend
Assisted Living
April 3, 2024
5.0
Like family
The caregivers treat my dad like he is part of their family. Gentle and kind.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Lynn A - Family/friend
Assisted Living
April 3, 2024
5.0
We have been very pleased with the Brookdale Community. Mom has been well for. The facility is convient, clean, cared food is nutritious, dining room well appointed and service is very good. I'm very happy with nursing.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Shamblin family - Family/friend
Memory Care
July 11, 2023
5.0
Verified Review
no complaints, couldn't be happier, well run facility
Everything has been great. The facility is well maintained, all of the staff, regardless of position has been wonderful. No complaints from this family! Every staff member has my mothers well being at heart, we as a family all agree.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Karly E - Family/friend
Assisted Living
October 20, 2022
5.0
Verified Review
An Outstanding Retirement Community
My dad is a veteran, and they have a program called Elder Life where they work with veterans to the extreme. That program has helped us tremulously in this time of need. From the other assisted living homes we looked at, Brookdale Charleston Gardens is top notch. Even the smaller rooms are a decent size. His has a refrigerator and microwave, but no kitchen sink. There are larger options with more amenities if you chose to go that route. It's like living in a smaller, more intimate community where they try to get every everybody involved, and they do a great job with that. The activities are very nice. They had a hay ride the other day with a place set up for pictures with baes of hay. And I've been VERY happy with how clean the facility is.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Linda - Toured community
Assisted Living
June 24, 2022
5.0
Verified Review
My Tour Experience at Brookdale Charleston Gardens
Nice community with good staff. The location was a little further from family and friends than we wanted.
anonymous - Toured community
Assisted Living
May 17, 2022
4.0
Verified Review
Community Tour
Our tour at Brookdale Charleston Gardens was fine. It was probably as good as the place we chose. It just came down to personal preference.
L T - Toured community
Assisted Living
April 25, 2022
5.0
Verified Review
My Tour Experience at Brookdale Charleston Gardens
This was a good community. The location was not convenient for the family to visit our loved one.
anonymous - Family/friend
Assisted Living
July 12, 2021
2.5
Verified Review
Not a good experience
My wife got sick 2 months in a row which made me feel she was not being looked after as I thought she should have been. She needed more care than they were able to provide her here. Due to our experience I would not recommend to others.
Friendliness
5
Care Services
1.5
Staff
5
Kelly J - Family/friend
Assisted Living
March 15, 2021
5.0
Verified Review
great care for a special loved one
Overall this is a good community. The community does a great job with communication and they are strict with their visitation schedule but have kept the residence safe and covid free. I would recommend this community to others
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
August 28, 2020
5.0
Verified Review
Kind and caring, overall great community
The staff keeps this community very clean, it is a little more on the pricey side. The care services are great. The food is well balanced nutritional, good quality food. The rooms are very nice, the building is always neat and clean. The kindness of the staff really stood out us.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Anonymous - Toured community
Memory Care
July 15, 2020
4.0
My sisters visited the Brookdale [date removed] and like what they could see.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
J.G. - Family/friend
Memory Care
May 14, 2020
5.0
Verified Review
The amazing place
The staff are amazing, awesome, and friendly. They take very good care of my aunt, and she is content there now. Especially with the pandemic and the no visitor policy, the staff treat my aunt like their own mom. They are so good to her and she really loves them. I can call anytime day or night and they are always accommodating with my calls. The send out daily email updates as well. They have a lot of social activities for the residents. The facility is a beautiful place with outside sitting areas for the residents. I would highly recommend them to anyone.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
CJ Ray
Memory Care
February 4, 2020
1.0
Death Trap
My mother in-law fell at there memory care facility. They put her to bed and let her suffer with a broken hip for close to twenty hours without calling the ambulance. She died from the shock of not getting treated from the fall. They rarely give baths. Never brush residents hair or teeth. They leave the residents in soaked undergarments. They have very few activities for memory care residents. The doctor is horrible. She increases meds without notifying guardians. Which is against the law. Staff have told me they leave residents in wheelchairs overnight so they don’t have to lift on them. You’re family member will not live long if you choose Brookdale Charleston Gardens.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Response from Brookdale Charleston Gardens
February 5, 2020
Thank you for your feedback. We are aware our District Director of Operations has previously contacted you regarding your concerns, and we will share this additional feedback with our management team.
Deb Burdette - Family/friend
Memory Care
July 17, 2019
5.0
Verified Review
Its been a wonderful experience...my father has been happy and well taken care of...he sings their praises...i feel at ease knowing how much care and attention is given to the residents..
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
November 11, 2018
2.0
would not recommend.
The facility was clean, but the staff was not friendly. The aides were great it was management. I felt like we were not informed on things especially level of care. I could go into detail but I would look into living somewhere else I would not recommend this place. my mother was there for 3 months and it was 3 months too long. The staff needs to take a class in honesty and over all kindness. Be sure to check the individual charges for the residents deceiving that's all I can say.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Viewing 1-20 out of 31 reviews

Neighborhoods
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the West Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about West Virginia regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Charleston Gardens

Brookdale Charleston Gardens offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Charleston Gardens 9.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (304) 343-6600 to reach a resident at Brookdale Charleston Gardens.

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