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8.5
Review Score
23845 SE Issaquah-Fall City Rd, Issaquah, WA 98029
It was a little rough to begin with, but it was probably a combination of getting my mother's meds straightened out , changing to Ciel, and sometimes the language barrier. They hired an additional activity...
Ciel of Issaquah is a memory care community surrounded by wooded greenery in the suburban area of Issaquah, Washington. Residents can feel at ease knowing they not only reside in a secured community but within miles of local medical facilities.At Ciel of Issaquah, residents receive quality care...
4503 S Freya St, Spokane, WA 99223
What our family likes the most about the Ciel of Spokane community is the staff. Their staff team is responsive, attentive and congenial. Based on the experience we have had so far, we would recommend this...
Our Approach to Memory Care At Columbia Landing Memory Care, we are committed to enriching the lives of our residents and their families by providing engaging, compassionate care focused on residents with Alzheimer's and other types of dementia. Our team is made up of exceptional people...
7255 W Grandridge Blvd, Kennewick, WA 99336
The people at Columbia Crossing are great. They really care about their residents. Very clean facility, and good to work with family. Great food too. We highly recommend!
1190 Old McHenry Rd, Long Grove, IL 60047
Staff is really pretty friendly. However, one needs to look up from their phone to see what's happening around them. My daughter passed them several times and they never looked up to see what was going on....
HarborChase of Long Grove is a highly rated, pet-friendly assisted living and memory care community for seniors in the greater Chicago area. Our trained caregivers have experience working with seniors who need varying levels of care. They are always available to offer friendly, personalized...
1825 W Emelita Ave, Mesa, AZ 85202
Staff is extremely friendly and very helpful to all the residents. Housekeeping is very professional and does an excellent job of cleaning the apartments. They keep in communication with your family. When...
Bella Vista Senior Living has been serving the Mesa community for over 40 years. With recently updated apartments Bella Vista is now updating the community with a fresh new look for our residents to enjoy.Our same great service, robust activities program and friendly residents remains unwaivering.
1633 E Winchester Blvd, Collierville, TN 38017
They are a great staff and beautiful settings . Communication is great. Did is great. Very attentive. They go above and beyond. You can tell the staff love their jobs.
Ciel Senior Living of Collierville is located in the town of Collierville, Tennessee, a suburb located in the Memphis, Tennessee metropolitan area.Collierville offers its residents a quiet and quaint atmosphere with the luxury of being thirty minutes away from the exciting Blues and BBQ of...
575 N Young St, Kennewick, WA 99336
My loved one was previously a resident at Ciel Senior Living of Tri-Cities Memory Care, but we took him out and he is much happier being at home. This facility just kept getting more expensive and I couldn't...
Our Approach to Memory CareAt Fieldstone Memory Care, we are committed to enriching the lives of our residents and their families by providing engaging, compassionate care focused on residents with Alzheimer’s and other types of dementia. Our team is made up of exceptional people who are...
4331 US-RT 1 South, Princeton, NJ 08540
I loved that nevertheless care residents participate in the AL activities. I would say they are great to work with. Made the experience very easy. I would recommend to other families.
Located in Princeton, New Jersey, HarborChase of Princeton offers assisted living, memory care, and respite care services, and features beautiful, spacious apartments. Residents are only moments away from the prestigious Princeton University, world-class McCarter Theatre Center, Palmer Square,...
9860 NW Cornell Rd, Portland, OR 97229
The staff is amazing. Very engaging and personal. Yes I would highly recommend to others. There are both internal and external decks on multiple levels. A very good restaurant. A café on a different floor...
Ciel of Cedar Mill offers both memory care and assisted living services. Our memory care residents receive around-the-clock specialized care, dedicated staff, and access to our life enrichment program designed specifically around our residents’ needs and interests. Our assisted living residents...
817 Red Apple Rd, Wenatchee, WA 98801
What I like the most about this community is how patient the staff members are with the residents here. They generally seem to enjoy their work as well. The people there have made it a good experience - they...
Our Approach to Memory CareAt Fieldstone Memory Care, we are committed to enriching the lives of our residents and their families by providing engaging, compassionate care focused on residents with Alzheimer’s and other types of dementia. Our team is made up of exceptional people who are...
3434 North Crossover Road, Fayetteville, AR 72703
Review Score
325 reviewsOut of 10
5 star
57%
4 star
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A Place for Mom has scored Ciel Senior Living with 8.5 out of 10 using our proprietary review score based on 105 reviews in the last 2 years. Over all time, Ciel Senior Living has 325 reviews with an average "overall experience" of 4.3 out of 5.
I really don't even know where to begin other than from the start. Before we moved Mom into Fieldstone, we felt the love of the community - this love just grew - the whole time Mom was with you. We always felt respect and compassion, every time we walked through the front doors and were always greeted with a smile and or a hug. The foundation we built together for your care for Mom - just grew, every single day - right through the very end. If there was an issue - it was dealt with immediately, honestly and transparency. Honest open communication is something that is so important. While Mom often asked, "why am I here?" Our answer was always the same; "Mom, you have Alzheimer's and your doctors recommend 24 hour care. We are just 20 minutes away, you are getting loving care here at Fieldstone and you are SAFE." She agreed, almost every time and when she didn't ...well she was just in one of those moods. We often during visits heard Mom reassuring as stressed resident saying; "it is ok - you are safe here." Signing over the complete care for a venerable loved one is no simple or easy task. It is wrought with emotions and questions of timing and am I doing the right thing - now. We were never pressured only supported. [name removed] said, "we're here, we're ready and will love [name removed] when you're ready." That promise was kept. Over the past two years we got to know many of the residents and crew. We would often bring our Lab "Sadie" in our regular visits. She loved coming in and greeting so many of the residents - all the while, cleaning up the food scraps on the floor. As our visits often occurred around meal times. Residents faces would light up seeing a happy and familiar dog. When were in Mom's room, Mom would stroke Sadie's ears or she'd just go to sleep at Mom's feet. We all know how much Mom loves animals. Getting back to the foundation of our relationship. When COVID hit, I had complete confidence that your actions were always to protect the residents, then staff, and the business model will just have to adapt. You did the right thing - every single time. You closed the doors to visitors on [date removed], well ahead of state or federal guidelines. I never had concerns for Mom's safety - because we know the character of the management and care staff of the facility, Our faith in you and Mom's safety was never in question. As we all adjusted to life with COVID the communication with loved ones living in assisted or skilled facilities was a challenge. Not being able to have eyes on contact was difficult and taxing on us all. Throughout, we always knew Mom was safe. The daily updates from [name removed] were a solum reminder of what you all must have been dealing with - we are forever thankful for all of your efforts, given the personal and professional hell you must have endured. This was on display when I was in last week as Mom's condition declined rapidly. The communication from management, nursing and care staff was timely, professional and compassionate. Many of you came in to say your goodbyes to Mom. Many of you shared stories - some of you I met for the first time - others of you have been there from the start. From [name removed] tear filled eyes of attention and constant support, To [name removed], coming in with tears in his eyes telling me, "[name removed] - this is really going to be a tough one." To the nursing crew for your professionalism and compassion. To the genuine loving smiles from [name removed] and [name removed] , for the residents. To [name removed] and [name removed] just coming in with tears in your eyes to tell me thank you for sharing your Mom with us. We're going to miss her smile and humor. To [name removed] with his omnipresent grin. To [name removed] for stepping up big time during Mom's last night. I think her name is [name removed]- who, I'd not previously met. She sought me out and wanted me to know about her interactions with Mom. She told me about how her whole family contracted COVID because a family member was a nurse at the epicenter facility in Kirkland. Thankfully - all are well. What really got me is when she told me about how Mom always encouraged her to follow her dreams of becoming a nurse. [name removed] - you have been with us twice a week for Face Time and window visits for I don't know how long. You are truly an angel. [name removed] (I know you spell it differently), thank you for how you attended to Mom and made her feel special - from clothes to earrings and making sure she always had chocolate in her little red purse. Your love for Mom was truly a beautiful thing to observe - pre COVID right to the end. [name removed] - you are a pro and you do your job so well. When you came in to check and provide a bit more morphine, if necessary. We looked at each-other and agreed it will not be necessary. We new Mom's was passing. You asked me if you'd if I'd like to be alone or do you want me to stay. "Please stay", I said. We both kneeled and held Mom as she gently and peacefully passed. You said, "I'm not getting a pulse." I agreed and said she's gone on her way to see Dad. We stood up and both of us with tears in our eyes - we hugged. You said, "[name removed] i'm so sorry, I'm really going to miss your Mom." Me too, I replied. What I'm about to share is what I told [name removed] and with many of you before or after Mom passed. I said, " [name removed] you and this entire crew did your jobs with excellence and professionalism and so much more. When COVID hit and we could not come in to love on our loved ones. You didn't hesitate you picked up that ball and loved on Mom and her fellow residents when we could not. You carried that ball of love and did not drop it, even when you were going through personal and professional hell. We are so very thankful. You replied, "thank you very much - it is my honor." Theard so many of you say, with tears in your eyes - it is my honor. The whole Fieldstone team - we are so very thankful for everything that you have done to help us in caring for [name removed]. It has been our Honor to place this sacred trust it you. Love and forever hugs,
Ciel of Issaquah in Issaquah, WA
4.5
(30 reviews)
My mom moved into this community 2 years ago. We love it, my mom is very happy her quality of life is important to us and the staff go above and beyond to get to know her and make sure she is happy. All of the people who live here have dementia, so it is always lively. Lots of Activities and the food is great.
Ciel of Issaquah in Issaquah, WA
4.5
(30 reviews)
Ciel of Issaquah in Issaquah, WA
4.5
(30 reviews)
Love how friendly the staff is every time I come to visit my grandmother. They do a great job keeping informed on how she is doing. We enjoy walks in the garden that is well kept up.
Ciel of Issaquah in Issaquah, WA
4.5
(30 reviews)
Wonderful, supportive staff. Lots of friendly faces. Quick to respond to questions and always willing to lend a helping hand. Well maintained, beautiful community. Not enough good words for them.
Ciel of Issaquah in Issaquah, WA
4.5
(30 reviews)
We are new but have just loved all of the staff. [names removed] have been amazing.
Ciel of Issaquah in Issaquah, WA
4.5
(30 reviews)
I am very happy with the folks who operate Fieldstone, especially[name removed] They are always willing to listen to my concerns about my wifes care and to take immediate actions to resolve the problem. I am very impressed by the family (caregiver) group it is has sparsely increased my knowledge about dementia and other memory issues and how I should have been with them. [name removed] feel like part of my extended family. They really care about all of the residents.
Ciel of Issaquah in Issaquah, WA
4.5
(30 reviews)
I have worked in senior living for over ten years. This community is different from other memory cares because they truly feed on engagement. Most residents are out of their rooms everyday and appear to be happy. Staff are generally the same every time I am here which is nice to see. I feel good referring family to this community.
Ciel of Issaquah in Issaquah, WA
4.5
(30 reviews)
My dad loves this place, staff, food and activities!
Ciel of Issaquah in Issaquah, WA
4.5
(30 reviews)
Words cannot express my gratitude for everyone of you! From the director, nurses, health care aides, cooks, cleaning staff, activity people, maintenance, and front office. You all are angels on earth! I won't list names, as I am sure I would forget someone vital. Know that I saw you and I acknowledge your contribution to loving and caring for [name removed]. Each of you used your gifts to make his time there safe, special and full of love! He never once asked if he cold come home because you made him feel he was home! The most difficult decision and the biggest blessing is realizing someone can take better care of your loved one than you can! Knowing all of [name removed] needs were taken care of allowed me to come in and just be his wife! I hadn't been able to do that for years! Getting to come in as his Sweetie Pie everyday and just love him was the best gift you could have given me! I saw the anguish on your faces when he was having a bad day. And I saw the joy on your faces when he would see, me smile, and give me a big hug-then off we go, walking hand in hand! Know that what you do makes a huge difference in the lives of each resident and the loved ones who come to visit. I wish I was a multi-millionaire and could give you each a bonus deserving of your talents and my gratitude. I will continue to pray for each of you every day, as I have the last 18 months. Thank you!
Ciel of Issaquah in Issaquah, WA
4.5
(30 reviews)
It was a great place to put your loved one. They were all very caring and they tried to help my loved one, although she couldn't understand that they were trying to help. But, everyone was willing to help and do anything she needed.
5
5
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5
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5
Ciel Senior Living of Collierville in Collierville, TN
3.8
(25 reviews)
We decided on Fieldstone because it was the newest facility and it also had the best design. The halls are wide and the bedroom's open onto them. There are beautiful photographs in the area and a great outdoor space that residents can go to if they wish. A lot of it depends upon how cognitive your loved one is. Everything I have seen has been great. The facility has 2 different wings but both are very open and the bedroom are an adequate size whether it is a shared room, single room, or suite. My mother in law has gone into hospice care and they have guided us and given us advice which I really appreciate. I would absolutely recommend them to other families looking.
4
5
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4
Ciel of Spokane in Spokane, WA
4.4
(9 reviews)
My family searched for a facility that would meet the needs of my elderly parents for +2 years. We feel so incredibly blessed to have found HarborChase at Princeton. My father has mild dementia and uses a wheelchair and my stepmom has moderate dementia but no difficulty walking. We looked at facilities all over NJ, PA, and NY. All of them told us we either had to split my parents up into separate units- skilled nursing for my dad and assisted living for my mom- or pay for a 24/7 aide for my father in assisted living - which he does not need and he cannot afford. It was such a relief when staff at HarborChase told us they took an individualized approach to caring for their residents. They were able to place my parents together in the same apartment. Their staff have been incredibly kind and attentive. The physical beauty of the facility, the busy activities schedule, and the amazing food are also greatly appreciated.
4
4
4
4
4
4
4
Ciel of Princeton in Princeton, NJ
4.0
(12 reviews)
This is the best memory care ever! The way the building, bedroom, and bathrooms are designed makes the residents feel at home. The residents have so much to do all the time. There is a secured small area that is between buildings that houses nail salon, hair salon, activities room, theater, and more for the residents to utilize. There is a secure outside area for the residents to use, as well. It is a big open concept, and there are not hallways to make it feel sterile.
5
5
5
5
5
5
5
Ciel of Spokane in Spokane, WA
4.4
(9 reviews)
I toured The Langford of Collierville and it was a beautiful facility. The rooms were spacious and the staff seemed friendly. The community was very clean & brand new. We ultimately chose another community because my mother-in-law didn't qualify for The Langford after her assessment. The level of care she needed was too far advanced for what they had to offer.
Ciel Senior Living of Collierville in Collierville, TN
3.8
(25 reviews)
I've been recommending Fieldstone anytime it comes up, they've been amazing!
5
5
5
5
5
5
5
Ciel of Spokane in Spokane, WA
4.4
(9 reviews)
My mother lived at Fieldstone Grandridge since it was built, up to [date removed] When I needed to unfortunately move her to Seattle to be closer to me, I very much did not want to move her. Although experiences differ, we were there for 5 years. Never did I have any issues with staff or the facility and mom was very happy. Mother needs care and is not independent, she has been in other places so for us I can compare and give the Fieldstone community a five star at least for our situation and if I would be living now in tri-cities and move mom back, I would re-apply to get her back into Fieldstone.
5
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5
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5
Ciel Senior Living of Tri-Cities in Kennewick, WA
4.6
(44 reviews)
I have been very pleased with the care my mom is receiving at HarborChase of Long Grove. The facility is between my brother and I which is nice. I went to tour the facility and I liked that it was open and decorated nicely. There were plenty of spaces where you can visit and there was no weird smells either. The one thing presented to me that means a lot is the doctor on site really digs into the medicines, so right away he noticed mom was deficient in vitamin b12 and now she gets a monthly injection for that. They have been really good about presenting reasons that mom needs to move up in levels of care and they work their best with her. Overall I would highly recommend to others looking.
5
5
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5
Ciel of Long Grove in Long Grove, IL
4.2
(39 reviews)
Fieldstone Grandridge was my top pick if the decision was up to me. It is located in a commercial area that is up and coming. It is within walking distance to many stores so if you are a more active senior this would be a great place. Since it is a growing area there is going to be a lot of traffic and construction so that was not as appealing to my mom. The staff were outstanding and the facility has a great reputation from a working and living standpoint.
Ciel Senior Living of Tri-Cities in Kennewick, WA
4.6
(44 reviews)
Particularly with dementia, I have never such a caring group of people that want to honor the residents life and preserve their dignity. The staff were patient and kind, know what they are doing and how to handle all the variations of dementia. In my Dad's case, he had underlying health conditions, and finding the type of care we needed was tough. They saved his life and his brain. I cannot say it enough. This is such an underserved population. This place was an absolute godsend.
5
5
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5
Ciel of Long Grove in Long Grove, IL
4.2
(39 reviews)
There are 11 total Ciel Senior Living Facilities.
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