Willow Ridge Senior Living, LLC

It's actually really homey there . They are all good with the people that live there and are open to any advice as far as improvements go . They do need to clean the floors better, especially under the beds and windows.

Best Facility on the Shoreline.

It seems like it's a very organized facility, so if they like a structured place to live, this is good for them. The food is bland, boring, no flavor, and small portions. Multiple things to do and participate and watch throughout the day. The laundry facility part is old and not very good. (Washer,dryer) Laundry service sometimes does not return clothing articles.

Overall experience - very good, everyone is helpful. Cleanliness is good. The individual room could be cleaned more often. The staff is friendly and nice. Quality of care is good. We had a delay in setting up appointments but looks like we're on track now. The meals are simple and tasty. For activities, they plan something everyday. It is a good value for the care that's given. I'm pleased with facility and my loved on is happy there.

Management in any organization leads the staff in how care is given. This facility has a director who cares about her residents and staff and she encourages/leads her staff to care for their residents as if they were their parents or grandparents. It is not a job at The Towngate. It is a philosophy that works for the residents and their families. Staff seems happy & that resonates to the residents.

The price can't be beat. The staff truly cares about the residents. The Community Relations director, [name removed] has nearly 30 years of experience welcoming residents and coaching families to fill out necessary forms. Doctors Making House Calls is a great organization coming to our Mom's room when requested along with regular checkups. Meals are delicious with 3 choices at each meal, served restaurant style. Their theme is "what can I do to make you happy?" Highly recommend!

The care services gets a 5+. They have gone above and beyond taking care of my mother's needs and integrating her into their facility. When it comes to the activities, they provide a variety of activities for the residents to participate in. Yes, we would definitely recommend this community to other families based on the experience

A place for mom was very helpful in giving me the options I wanted. They gave me places to call in the tri-state Cinci area which is where my mom lives. I didn’t have to do a lot of research trying to find assisted living places as they did the work for me. Thanks

The experience has been good. I picked this community because it was referred by you.

When my Dad reached the point of needing assistance with daily activities, finding the right place for him seemed to be an overwhelming task. He lived independently and very actively, even at the age of 94, so accepting the help of others wasn’t easy. We knew it would take a special place with just the right people in order for him to thrive. After touring several places, Fields of Florence stood out as the clear choice, and that decision was reinforced after we moved Dad into his apartment there. The care team, the support staff, and the administrators all exceeded our expectations. To a person they were caring, compassionate, accommodating and deeply engaged in getting to know my Dad and helping him get the most out of his new home. At a difficult time when my Dad was losing his independence, the Fields of Florence team managed to turn that loss into an uplifting and encouraging experience. We are very grateful to have found them.

They are very good.They keep our rooms nice and and clean. Give assistance when needed. Help us in whatever way possible .i like the atmosphere and the activities. I like the staff . They feel like family!

Our neighbor has lived there since mid June of this year. He is so happy living there. Many activities for residents. He is pleased with the meals and all the additional amenities. Would recommend to anyone looking to put a loved one in a great senior resort.

We chose this facility because of the price for length of time my mom may have left. We want the money we have to house mom for as long as possible. And they were very welcoming, friendly, treated us like family immediately when i toured. I love Fields of Florence and their staff. They are great with my mom. This facility is the cheapest around. The staff is very personable and treats you as if you are their family not just their customer.

My loved one doesn't need a lot of care but they do check in with him and early appointments they make sure he's up. My loved one doesn't participate in bingo or coloring but he does enjoy the times they're in the Bistro or outside concert loves going with some of the gang to eat out. I feel the cost is in line with the rest of the places.

The staff really know the residents well. They are attentive to their needs. The staff is very responsive to concerns.

Great place to have your elderly parents or grandparents! The staff is fabulous… the facility is clean and tons of daily activities for their residents! Highly recommend a tour if you are looking for assisted living or memory care for your loved one!

My loved one is doing great. She loves it there. I would recommend to others.

I am very happy here however I am not sure that I need to be here I originally came because I thought that I needed a hip replacement and they have a visiting PT person. I will say that in March the food was NOT good but they now have secured good chefs/ cooks and I am quite happy with the food. They are still figuring out correct meal ordering and the wait staff has been pleasant but they have had a great deal of turnover. It is clean and pleasant with some terrific activities being offered. My family and I feel that I am very safe here

This is a great facility! It is under new ownership and now called Fields of Florence. It is a fairly new facility, clean, and has a small memory care unit. Those were just a few reasons we decided to go with this facility over others. I would recommend them to others looking.

The staff at ocean Meadow is amazing. They make sure your loved one feels at home. Our father before he passed away [date removed] loved everything about the facility. The staff were so sad when he passed. Most of the staff have been there for years so they grow attached to your loved ones. Couldn't have been happier with them.