The Waterford on the Bay

My aunt entered Waterford in May and now I finally have peace of mind in knowing that she is being well taken care of...from eating properly and bathing. She is also involved in their daily activities which is a far cry from her being alone in her apartment all day.

What our family likes the most about The Waterford is the friendliness and how the staff members are always so helpful. Our father has a large group of friends he socializes with daily. We would absolutely recommend this community to other families based on the experience we have had so far.

Great value and good service.

It's very clean. They are very good. I have had a positive interaction with the staff. There is no complaints about the food. My loved one has enjoyed the activities. They are very responsive, attentive, and have been very proactive with communicating with the family. Overall, I would recommend to other families.

The person we met with on the tour was extremely nice, helpful and answered all of our questions. Aesthetically the dining room is beautiful and the community is a very lovely place. The few times we have been there the meals seem to be pretty good. Our loved one does not always participate in activities but when have seen the activities list and it looks great. We are planning on going there ourselves so we would absolutely recommend this community to other families.

The first couple of weeks was a big adjustment not only for our loved one but for our family, and so far The Waterford has been a great experience. Our loved one needed a hospital bed very quickly and I think it took them less then 2 days to get a bed in his room. From what we have seen of the community it is very clean, and the staff are great. They are so attentive to him, always checking in and keeping in good communication with us. Other communities who kept reaching out to us wanted a nickel and dime for everything which was very upsetting to us, and The Waterford is all inclusive which we really like. Overall we have been very impressed.

We did a virtual tour with Signature and it was nice but I was not crazy about the location the facility is in.

It was a good fit for my loved one. The communication was very good with the staff and families. I would like to see the meals be varied more often. On the weekends they had kosher meals. They had the same cold items on the weekends.

The staff is very friendly, and the community is neat and clean. I would recommend this community to others. The community is just a lovely place

That value of this community is very good, they had excellent activities before COVID, some of those were games in the afternoon like jeopardy. They also brought in live entertainment that would sing songs to the residents. The diversity of the staff stood out to us. Our loved one has almost like a studio room which is nicely appointed.

I would tell my friends that it is pricey, but it is worth it. You get high quality of care and services. I would recommend this community. My loved ones haven't complained about the food, but they aren't picky either. The room is great. My loved one has a view of the ocean. They get to see the boats come in and out.

We couldn't do it without them,. This place is wonderful. The people who run the place are great, they called us and gave us updates. They scheduled virtual visits with us due to COVID. Some activities prior to COVID: they had music on the weekend and games available for the residents. My loved one is in the Memory Care Unit. The staff makes sure theses residents are safe. They do a lot of activities to stimulate the mind. The staff are very good to my loved one, she hugs them after being out for the day with family.

[Name removed] was on vacation and [name removed] showed us the facility. [Name removed] was on a first name basis with all of the residents and it was obvious that it was like an extended family. This was the 2nd place we visited but told [name removed] that Aunt [name removed] had a deadline to vacate her present apartment and we would be getting back to her shortly.

[Name removed] was terrific and my Aunt liked the facility. Everyone was very friendly and the place was immaculate. We told Amy that we would let her know by [date removed] if Aunt [name removed] would be taking a room at Signature Senior Living.

I went to see this facility as my husband is in need of more care. The facility is beautiful and clean. The residents all look so well taken care of. The staff is so nice and the rooms are breathtaking. This is a hard time in my life and they were so patient with me and able to answer all my questions. If i could give more stars I would.

Everything is going very well with my husbands move to this community. He is doing well, and I'am satisfied with his move to this community. They are taking great care of him, and his needs. This is a community I would recommend to my family, and friends. It is a lovely facility.

This is an outstanding and beautiful community for the care of a family member. We toured this community and liked the friendly and caring staff. The menu was appealing and a good healthy variety. The location would have been good for families members, but mom wanting some room for indoor smoking. We liked the activities that would have been an offer to her to participate. We would recommend this community for other families to tour for the care of a loved one.

My father had the best care at the Waterford Assisted Living Facility. The employees are attentive, thoughtful, caring and I placed my full trust in everyone. The Administration was always helpful and easy to reach. Even the employees who cleaned his room where kind and considerate to my father. Unfortunately, my father passed away, however he was treated so well during his stay at the Waterford and I am forever grateful to them. I highly recommend the Waterford Assisted Living Facility. Warm regards, [Removed]

I liked this place very much. The facility is well kept up and comfortable. Family atmosphere in spite of the large size. Lots of activities to accommodate people with individual levels of capability. Price may be within reach for me. Downside is the long commute from Middle Village.

My aunt moved here recently per recommendation from A Place for Mom. My cousin said things are going very well so far and my aunt is participating in activities. She really likes the food as well!So far it's been a positive experience.