Milestone Retirement Communities

As children with our parents living at The Mansion, we have been so thankful for some specific individuals: [name removed] was so kind, attentive and helpful when we were inquiring about a move. She was our first impression of The Mansion and made such a positive impact! She was honest and never over promised and didn't rest until my parents got settled into an apartment they were very happy with! Nurse [name removed] has been excellent as well. Her compassion, concern and involvement in my parents' care has been tremendous. Issues have been handled professionally and competently. She has also been very responsive to texts or calls. She knows my parents and their needs and takes personal interest in their care plan. It's very reassuring for us as children having [name removed] in our corner when we can't be with our parents fulltime. Another star for us at The Mansion is [name removed]. He is a gem! He was so friendly, kind and helpful during our moves. Any maintenance issues we noticed have been addressed quickly. These three employees specifically made us feel welcomed into The Mansion family!

The price/the friendliness /the cleanliness! The care at Caley ridge was awesome. Especially as he was passing away..

What we like the most about The Mansion at Waterford is the friendly and caring staff. Yes, we would recommend this community to other families based on the experience we have had.

My uncle [name removed] lived here for the remainder of his life, and I can't say enough positive things about this place. The staff is incredibly caring and treats the residents like family. The team at the Mansion is attentive to every detail, from maintaining the building to providing excellent medical care. They even offer daily activities to ensure that residents who are unable to leave the community have plenty to do. This is a wonderful and trustworthy place for your loved one to call home.

I am going to rate all categories a 5 except for the activities one. I cannot rate it as my brother was too ill to participate in any. The live music provided to all as a whole was very nice. We are happy for the care my brother received while there. It was a positive experience in a very sad health situation. All staff was very kind to my brother and all of us.

The activities are split by sexes. The ladies get a 5 for having activities to stay busy most of the day. But for the men, which is a small portion of the population of only 5 or 6. They really don't have any activities that will draw the old guys in. I would absolutely recommend this community to other families based on the experience we have had so far

The Mansion has wonderful staff and caregivers, great food, and lovely facilities! They check on residents frequently to ensure their comfort and safety. We only wish we had moved there sooner! So grateful for such compassionate staff.

I would recommend the whole process. When we had to find a place quickly I had no knowledge of how everything worked. Calling a place for Mom was life saver. They walked me through the whole process, giving me several options. They allowed us to make the final decision of where she would go. Great experience.

The Meadows Memory Care unit was perfect for what both my husband and I needed for his day to day care, and for my own sanity. The staff are wonderful, caring, understanding, and capable. I would, without hesitation, choose their facility again. It was a blessing for my husband and me, during his stay at the Meadows.

Staff are friendly and helpful, answering all questions. They offer a wide variety of activities for residents, have well balanced meals, in-house salon, encourage families to be involved with loved ones

It has been great! I would definitely recommend them. They have taken good care of Mom and have been very supportive of my family.

I would recommend McLoughlin Place. Good care and very attentive staff. Great management.

The overall experience has been positive. The staff was wonderful, the meals looked food and they tried to get the tenants involved in the activities. Areas that they could improve on - evening Care in memory care. Having enough caregivers so they aren't overwhelmed. I had my husband in memory care and my sister in assisted living

The friendliness of the staff gets a 5+. We cannot comment on the activities because our loved one does not do anything, but what we like most about the community is being together and our loved ones do have some friends there.

Cleanliness - they have not been able to keep the room cleaning schedule that was there when we started due to staffing issues. However all the common areas are clean and the residents are trying to keep their rooms clean. They offer a variety of foods and take my mom's requests seriously and add foods to the menu. They have put their menus and activities on an app and I think the residents are adjusting. The activities are great. Sometimes they are cancelled when there is a driver problem or low interest but there are many regular and special activities the residents look forward to. The cost continues to increase each year but I still think it's a good deal.

It's a great location! Arlington is a nice town, and not far from the freeway.

My husband has been at Caley ridge for two months now I have no negative comments at this time He seems to have all his needs met at this point Hoping all things continue to go smoothly

I have already shared with some friends and family members how successful your service is and how helpful you are. I picked this community after meeting with [name removed] at Caley Ridge. And, how helpful she was with my sister in law who moved in last January. She contacted her while in Florida and was so positive and helpful about the relocation. My sister in law is happy there. And, I'm impressed how long some residents have lived there. Caley Ridge was a good match for my loved one. They have done remodeling and it's beautiful!

The facility is very clean and my interaction with the staff was pleasant and helpful. They were very compassionate and always looked out for the client. Very good experience. I would recommend this facility to anyone that has a loved one that needs care.

I would recommend The Meadows to other families. The staff get to know the tenants and their family/ support providers and share observations.